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Support Board

Date/Time: Tue, 20 Jan 2026 08:03:09 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[User Discussion] - Flex Renko bar predictor is not acurate
User967921 		2021-07-16 11:30:04
Sawtooth LPN LP 		2 793
What is the difference between SC order routing service and SC CME direct routing
Tonkadad 		2021-07-16 11:01:31
Sierra_Chart Engineering LPN LP 		2 727
[User Discussion] - Ideas for constructing an alert for renko with the Spreadsheet System/Alert
User464833 		2021-07-16 10:54:17
Sawtooth LPN LP 		1 734
No Service [data] instance: Custom Symbol Settings get lost
User391959 		2021-07-16 10:24:02
Sierra_Chart Engineering LPN LP 		1 510
* Can not get historical data to reload
User922418 		2021-07-16 10:23:37
Sierra_Chart Engineering LPN LP 		1 529
No Micro Dax - Rithmic
User381703 		2021-07-16 07:05:42
Sierra_Chart Engineering LPN LP 		2 880
DTN
User725043 		2021-07-16 07:00:55
Sierra_Chart Engineering LPN LP 		1 692
Denali.
User197497 		2021-07-16 06:55:50
Sierra_Chart Engineering LPN LP 		1 512
[User Discussion] - maximum benefits form Sierra chart
User739678 		2021-07-16 06:54:12
Sierra_Chart Engineering LPN LP 		6 1089
Stop loss didn't trigger
User554317 		2021-07-16 06:51:39
Sierra_Chart Engineering LPN LP 		13 1350
can't open charts
Galmik 		2021-07-16 04:34:50
Galmik LPN LP 		6 1048
India Stocks Datafeeed
NJ 		2021-07-16 02:55:39
NJ LPN LP 		6 1281
backfill data
User18095 		2021-07-15 21:37:10
Sierra_Chart Engineering LPN LP 		2 891
More than 5 attached orders via custom study?
User254520 		2021-07-15 21:32:26
Sierra_Chart Engineering LPN LP 		1 703
New Account setup question
RTH 		2021-07-15 20:50:37
RTH LPN LP 		2 688
How to change what is display in the chart on top after the grey border ( see picture )
GravisHTG 		2021-07-15 19:38:10
John - SC Support LPN LP 		1 726
Micro CL not available with Sierra?
User679285 		2021-07-15 19:26:20
John - SC Support LPN LP 		1 720
Filtering Combined into Original Exchange Summary
Ben A 		2021-07-15 18:31:58
Ben A LPN LP 		4 1184
Issue with the
Ned_R 		2021-07-15 18:04:29
John - SC Support LPN LP 		5 947
additional data from Sierra
User887390 		2021-07-15 16:24:59
John - SC Support LPN LP 		7 743
Managed to connect with Rithmic DTC connection but Bid x Ask shows 0 volume
nigel1988 		2021-07-15 15:20:20
nigel1988 LPN LP 		6 680
Saving a workspace within a Chartbook
JACK72 		2021-07-15 15:13:55
John - SC Support LPN LP 		3 1242
Is there a way to
User450463 		2021-07-15 15:10:27
User450463 LPN LP 		2 664
TT data is showing a delay
User28317 		2021-07-15 14:48:45
John - SC Support LPN LP 		1 590
Data
saxo12 		2021-07-15 14:20:24
John - SC Support LPN LP 		16 976
How to get options quotes
User600840 		2021-07-15 13:58:39
John - SC Support LPN LP 		1 541
HELP
coachted 		2021-07-15 13:30:06
John - SC Support LPN LP 		3 8048
[User Discussion] - To add the Lock Drawing command to the Chart Drawing Shortcut Menu, refer to Customizing Chart D
superdoug3 		2021-07-15 11:35:43
Atmos37 LPN LP 		5 1883
IBKR Eurex symbol not translating to SC connection symbol
Oceans 		2021-07-15 11:29:40
Sierra_Chart Engineering LPN LP 		3 712
No Eurex data
User232758 		2021-07-15 03:55:28
Sierra Chart Engineering LPN LP 		4 596
SC Order Routing service is charging .20 on some trades, why?
User747057 		2021-07-15 01:52:32
User747057 LPN LP 		2 665
On my Trial But want real time data
Qzny0s 		2021-07-15 01:46:12
Sierra Chart Engineering LPN LP 		5 788
Delayed data different from live data
User130417 		2021-07-15 01:33:38
Sierra Chart Engineering LPN LP 		1 620
Problem with stop loss
User202883 		2021-07-14 20:20:09
User202883 LPN LP 		2 611
Is there a way to view all ticks on the price scale without having to expand the scale?
myke 		2021-07-14 20:06:31
John - SC Support LPN LP 		1 943
[User Discussion] - real time data
User324793 		2021-07-14 17:45:37
John - SC Support LPN LP 		3 738
Last Size Traded not accurate even after changing the DOM RESET setting
Bhupinderjhajj 		2021-07-14 16:41:17
John - SC Support LPN LP 		5 688
AMP order routing
mrseho 		2021-07-14 16:35:37
John - SC Support LPN LP 		1 670
alert
User144295 		2021-07-14 16:28:14
John - SC Support LPN LP 		1 536