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Support Board

Date/Time: Sun, 31 May 2026 21:57:05 +0000

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Title Last Post Replies Views
Delayed Data Only
Jono_VWAP 		2021-10-08 14:44:19
Sierra Chart Engineering LPN LP 		3 739
Can not get back data
User922418 		2021-10-08 14:39:32
Sierra Chart Engineering LPN LP 		1 702
Question for John, support expert
User922418 		2021-10-08 11:51:21
Sierra Chart Engineering LPN LP 		1 787
Missing data for certain periods
Rick McGlashan 		2021-10-08 11:49:28
Sierra Chart Engineering LPN LP 		3 745
Missing Trades in Chart Data
User351936 		2021-10-08 11:10:17
User351936 LPN LP 		2 702
bitmex symbols
User313942 		2021-10-08 04:40:25
User651547 LPN LP 		2 646
How do I backup my chartbook?
User148596 		2021-10-08 03:57:10
Sierra_Chart Engineering LPN LP 		4 2062
Slow Connectivity
User146252 		2021-10-08 03:15:09
Sierra Chart Engineering LPN LP 		1 766
Study to Show Chart Timeframe in Larger Text?
HumblyTrading 		2021-10-08 00:28:34
John - SC Support LPN LP 		4 1482
Sierra charts data feed with market depth keeps disconnecting
Yahav Dinai 		2021-10-08 00:24:58
John - SC Support LPN LP 		1 641
No position limit set for order
User308912 		2021-10-07 23:49:12
John - SC Support LPN LP 		1 858
My $VIX stop updating
SKZ90 		2021-10-07 23:47:34
SKZ90 LPN LP 		4 668
can not update sumbol
User313942 		2021-10-07 23:41:59
Sierra Chart - Max LPN LP 		8 916
MBO data
Steve Leon 		2021-10-07 23:40:57
John - SC Support LPN LP 		1 2317
Message Log popping up automatically..?
User68474 		2021-10-07 23:36:18
John - SC Support LPN LP 		1 680
Daily charts on IB feed are loading with gaps.
User14953 		2021-10-07 23:33:58
Sierra_Chart Engineering LPN LP 		4 841
Data feed not loading.
JR2R 		2021-10-07 23:30:07
John - SC Support LPN LP 		3 734
message log keeps coming up today
User723500 		2021-10-07 23:28:18
John - SC Support LPN LP 		5 765
[Programming Help] - Problem with PositionData.PriceHighDuringPosition
User890876 		2021-10-07 22:13:35
User890876 LPN LP 		2 598
[User Discussion] - Regular Divergence
tietzmann 		2021-10-07 20:30:03
tietzmann LPN LP 		3 1448
Cannot download a historical chart for N225M from IB
User826207 		2021-10-07 19:55:13
Sierra_Chart Engineering LPN LP 		1 706
[Locked] - Resolved: Connectivity/Routing Issue for Some Users to Certain Sierra Chart Servers
Sierra Chart Engineering 		2021-10-07 19:51:15
Sierra Chart Engineering LPN LP 		9 1413
Connecting/disconnecting problem
sax 		2021-10-07 19:00:56
Sierra Chart Engineering LPN LP 		6 764
Unable to connect to data feed.
User707703 		2021-10-07 17:53:12
John - SC Support LPN LP 		2 677
Cannot download intraday data beyond today
runningfree 		2021-10-07 17:52:30
John - SC Support LPN LP 		1 740
Attached Orders Attaches the Wrong Order
ondafringe 		2021-10-07 17:47:27
ondafringe LPN LP 		4 7812
Message log keeps popping up with connecting/disconnecting
sax 		2021-10-07 17:30:28
John - SC Support LPN LP 		1 675
New account-connection issue
Webster58 		2021-10-07 17:22:51
John - SC Support LPN LP 		1 568
One of two versions of Sierra Chart is not updating.
User747196 		2021-10-07 17:21:39
John - SC Support LPN LP 		1 682
Questions
wreck 		2021-10-07 17:20:08
John - SC Support LPN LP 		1 631
Learning to use/setup Sierra Chart
Jono 		2021-10-07 17:07:54
John - SC Support LPN LP 		1 1105
Can't Find S&P/TSX Composite Index Symbol in SC Data Service
ChrisH 		2021-10-07 15:14:16
John - SC Support LPN LP 		1 629
version 2315 and Control Bar hover text
User60287 		2021-10-07 15:09:27
Sierra_Chart Engineering LPN LP 		1 703
Payment
KXRCap 		2021-10-07 15:00:00
Sierra Chart Engineering LPN LP 		1 675
Setting cumulative Delta on my chart
User918591 		2021-10-07 14:57:40
John - SC Support LPN LP 		1 1641
I can not play
User657856 		2021-10-07 14:56:48
Sierra Chart Engineering LPN LP 		1 694
Trial
User841161 		2021-10-07 14:53:55
John - SC Support LPN LP 		1 597
ok this is the 7th post and I have heard nothing since the firewall suggestion
User849502 		2021-10-07 14:42:50
User849502 LPN LP 		24 1877
URGENT i dont know my position trade activity log not correct with position log
Robert Wojczak 		2021-10-07 14:33:20
Robert Wojczak LPN LP 		6 672
250 symbol limit
NIKROD 		2021-10-07 14:31:58
Sierra Chart Engineering LPN LP 		1 738