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Support Board

Date/Time: Mon, 19 Jan 2026 06:11:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Managed to connect with Rithmic DTC connection but Bid x Ask shows 0 volume
nigel1988 		2021-07-15 15:20:20
nigel1988 LPN LP 		6 675
Saving a workspace within a Chartbook
JACK72 		2021-07-15 15:13:55
John - SC Support LPN LP 		3 1237
Is there a way to
User450463 		2021-07-15 15:10:27
User450463 LPN LP 		2 660
TT data is showing a delay
User28317 		2021-07-15 14:48:45
John - SC Support LPN LP 		1 586
Data
saxo12 		2021-07-15 14:20:24
John - SC Support LPN LP 		16 974
How to get options quotes
User600840 		2021-07-15 13:58:39
John - SC Support LPN LP 		1 537
HELP
coachted 		2021-07-15 13:30:06
John - SC Support LPN LP 		3 8044
[User Discussion] - To add the Lock Drawing command to the Chart Drawing Shortcut Menu, refer to Customizing Chart D
superdoug3 		2021-07-15 11:35:43
Atmos37 LPN LP 		5 1880
IBKR Eurex symbol not translating to SC connection symbol
Oceans 		2021-07-15 11:29:40
Sierra_Chart Engineering LPN LP 		3 708
No Eurex data
User232758 		2021-07-15 03:55:28
Sierra Chart Engineering LPN LP 		4 591
SC Order Routing service is charging .20 on some trades, why?
User747057 		2021-07-15 01:52:32
User747057 LPN LP 		2 663
On my Trial But want real time data
Qzny0s 		2021-07-15 01:46:12
Sierra Chart Engineering LPN LP 		5 785
Delayed data different from live data
User130417 		2021-07-15 01:33:38
Sierra Chart Engineering LPN LP 		1 618
Problem with stop loss
User202883 		2021-07-14 20:20:09
User202883 LPN LP 		2 609
Is there a way to view all ticks on the price scale without having to expand the scale?
myke 		2021-07-14 20:06:31
John - SC Support LPN LP 		1 939
[User Discussion] - real time data
User324793 		2021-07-14 17:45:37
John - SC Support LPN LP 		3 736
Last Size Traded not accurate even after changing the DOM RESET setting
Bhupinderjhajj 		2021-07-14 16:41:17
John - SC Support LPN LP 		5 686
AMP order routing
mrseho 		2021-07-14 16:35:37
John - SC Support LPN LP 		1 667
alert
User144295 		2021-07-14 16:28:14
John - SC Support LPN LP 		1 534
Value Area for each candle/bar
User330092 		2021-07-14 16:14:17
John - SC Support LPN LP 		3 1057
Symbol Error - Already subscribed to symbol. New subscription rejected.
User403628 		2021-07-14 16:13:07
John - SC Support LPN LP 		1 691
Font size in chart window buttons
user2837 		2021-07-14 15:39:19
User907968 LPN LP 		1 654
Remove Chart Info at Top
User172040 		2021-07-14 15:02:17
John - SC Support LPN LP 		6 2712
Delayed Data Feed
six steps 		2021-07-14 14:02:03
John - SC Support LPN LP 		1 595
Chart on top
Mattc55 		2021-07-14 13:58:52
John - SC Support LPN LP 		2 742
bracket order
User18095 		2021-07-14 13:56:12
John - SC Support LPN LP 		1 540
Correlation Chart Issue
User919677 		2021-07-14 13:48:23
John - SC Support LPN LP 		1 512
Denali Feed Data Delayed Despite Connecting to Live Account
User779139 		2021-07-14 09:14:00
Sierra_Chart Engineering LPN LP 		3 615
Double candle on the daily chart
User645832 		2021-07-14 09:02:17
Sierra_Chart Engineering LPN LP 		1 558
Nymex datafeed (delayed)
Rollmops64 		2021-07-14 08:54:18
Sierra_Chart Engineering LPN LP 		9 759
Stock ticker
User280589 		2021-07-14 08:53:38
Sierra_Chart Engineering LPN LP 		5 1320
Trouble Adding Symbol
User305536 		2021-07-14 08:46:48
Sierra_Chart Engineering LPN LP 		1 590
Sierra on Two PC
User499894 		2021-07-14 08:32:20
Sierra_Chart Engineering LPN LP 		3 674
Micro CL Contract
sean mathes 		2021-07-14 08:18:12
Sierra_Chart Engineering LPN LP 		1 841
Request: TWConfig in Spreadsheets
j4ytr4der_ 		2021-07-13 22:54:14
j4ytr4der_ LPN LP 		2 563
Rithmic DTC Order Rejected
User381703 		2021-07-13 22:26:51
Sierra_Chart Engineering LPN LP 		5 1940
HOW TO RESTORE TITLE BAR OF THE CHART
Samuel David 		2021-07-13 20:50:16
John - SC Support LPN LP 		1 2124