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Support Board

Date/Time: Wed, 20 May 2026 04:49:18 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Change of service
Steve Leon 		2021-10-05 15:50:27
John - SC Support LPN LP 		1 629
Control ACS Button from ACSIL
ForgivingComputers.com 		2021-10-05 15:45:52
John - SC Support LPN LP 		7 2956
Using the DOM, quantity is 1, periodically I see I am executing orders of quantity 2
User266838 		2021-10-05 15:44:35
John - SC Support LPN LP 		1 647
Connection Error
User956379 		2021-10-05 15:30:40
Sierra_Chart Engineering LPN LP 		6 771
Rithmic
FARHANE REDA FARHANE 		2021-10-05 15:22:59
Sierra Chart Engineering LPN LP 		1 673
Data Feed
User22591 		2021-10-05 15:22:58
John - SC Support LPN LP 		3 744
[User Discussion] - API Sample for Receiving Denali MBO data in real-time
Sierra123 		2021-10-05 15:17:49
John - SC Support LPN LP 		5 2106
spreadsheet + study/price overlay + bid & ask depth bar - doesn't show the right data
User278398 		2021-10-05 15:05:03
User278398 LPN LP 		0 584
MCL order rejected.
User750920 		2021-10-05 14:38:48
User750920 LPN LP 		3 668
Not connected
User343319 		2021-10-05 14:09:35
John - SC Support LPN LP 		1 547
the order routing service keeps disconnecting after the market opens today
d9e5c763 		2021-10-05 13:53:13
d9e5c763 LPN LP 		10 971
follow up to my issue 5 min ago, red warning comes up
User849502 		2021-10-05 13:50:47
User849502 LPN LP 		5 612
performance lagging
Yeager 		2021-10-05 13:30:16
Sierra Chart Engineering LPN LP 		1 644
MCL order entry error
weav 		2021-10-05 13:00:55
Sierra_Chart Engineering LPN LP 		5 745
Mon to Friday
ronaknathwani 		2021-10-05 13:00:14
Sierra_Chart Engineering LPN LP 		1 794
Threading model
backinblack 		2021-10-05 12:36:37
Sierra_Chart Engineering LPN LP 		3 1590
NICE AND SIMPLE
User849502 		2021-10-05 12:11:35
User849502 LPN LP 		0 594
5th update to you-now SC is spontaneously trying to reload data
User849502 		2021-10-05 10:39:48
User849502 LPN LP 		0 570
my forth message to you-tried loading SC on different computer. STill broken
User849502 		2021-10-05 09:58:36
User849502 LPN LP 		0 530
Toggle on/off email Notifications Stuck
Stupid_idiot 		2021-10-05 09:00:42
Stupid_idiot LPN LP 		2 1080
Can't load historical intraday data completely
User798274 		2021-10-05 09:00:37
Sierra Chart Engineering LPN LP 		1 872
Upgrading service packages
User266380 		2021-10-04 21:09:35
User266380 LPN LP 		2 717
How to show 10 years past of CL historical data?
ElKimoBasha999 		2021-10-04 18:31:25
John - SC Support LPN LP 		1 707
Unable to Connect to Rithmic (Uprofit Funded Account)
User763312 		2021-10-04 18:19:01
John - SC Support LPN LP 		1 1274
Trade live account next to funded account
User900285 		2021-10-04 17:50:31
John - SC Support LPN LP 		1 708
Trouble setting up MBO - having followed documentation.
UnknownQuantity 		2021-10-04 17:46:08
John - SC Support LPN LP 		1 546
Wrong daily P/L
User429116 		2021-10-04 17:34:21
John - SC Support LPN LP 		1 586
Sierra account data feed
JanTheMan 		2021-10-04 17:33:29
John - SC Support LPN LP 		1 573
connection to CQG is not working
User955072 		2021-10-04 17:24:02
John - SC Support LPN LP 		1 824
Futures real-time data problem
User250262 		2021-10-04 17:07:49
John - SC Support LPN LP 		1 657
[Locked] - Paper Trading Account
User888488 		2021-10-04 17:06:47
John - SC Support LPN LP 		1 1207
S&P charts unavailable
User764966 		2021-10-04 17:03:27
John - SC Support LPN LP 		1 619
earn2trade
User338356 		2021-10-04 17:02:49
John - SC Support LPN LP 		1 769
Not Responding Error Message
User143710 		2021-10-04 17:01:49
John - SC Support LPN LP 		1 600
No historical data from the DTC Protocol Server
User718759 		2021-10-04 16:58:14
Sierra_Chart Engineering LPN LP 		2 703
Problem with volume indicator when showing ETH
ruby_kinetix 		2021-10-04 16:56:44
John - SC Support LPN LP 		1 756
Service Package Renewal
Dodders 		2021-10-04 16:29:32
John - SC Support LPN LP 		1 656
Data 10 mins Delay on my Sierra
ruby_kinetix 		2021-10-04 16:25:23
John - SC Support LPN LP 		1 605