Support Board
Date/Time: Tue, 25 Feb 2025 00:56:49 +0000
DOM/Orderbook Bitmex messed up
View Count: 556
| [2021-03-29 07:33:55] |
| esc! - Posts: 15 |
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Since this morning the DOM/Orderbook for Bitmex is completely messed up (see screenshots). Could it be that the data feed is broken and you need to reset it? |
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| [2021-03-29 16:27:34] |
| Sierra_Chart Engineering - Posts: 18554 |
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We did reset one of the connections. We are doing the other one now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-29 17:25:55] |
| Sierra_Chart Engineering - Posts: 18554 |
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Actually we now know the real reason for the issue. It had to do with the Price Display Format setting. This is now resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-03-29 18:11:07] |
| esc! - Posts: 15 |
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That fixed it - thank you!
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