Login Page - Create Account

Support Board


Date/Time: Fri, 16 Oct 2026 09:43:48 +0000



Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP
1 143
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 145
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-14 08:48:01
Sierra_Chart Engineering LPN LP
24 13290
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-03 03:07:55
Sierra_Chart Engineering LPN LP
5 5680
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 797
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP
1 1985
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP
64 18624
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP
3 3504
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 4685
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23056
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8338
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6763
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108572
Trial account - all services show
User355646
2026-10-16 08:39:43
User135243 LPN LP
1 21
not loding the chart
User831007
2026-10-16 08:23:49
User831007 LPN LP
0 8
Sierra Chart Performance is Slow when Connected to Trading Evaluator Service (Real-time)
Richard Novak
2026-10-16 08:02:40
Richard Novak LPN LP
0 10
Feature Request: Optional Web-Based Chart trading (With User Risk acknowledgement)
Lowry BigEarth
2026-10-16 04:32:58
Lowry BigEarth LPN LP
0 25
Possible live volume overcounting with
User207377
2026-10-16 01:44:11
User461461 LPN LP
6 329
Denali Live Data is having issues with server
User244327
2026-10-16 01:29:08
Sierra_Chart Engineering LPN LP
2 70
Internal Number Precision Improvement Project
FuturesBod
2026-10-16 01:26:31
Sierra_Chart Engineering LPN LP
1 50
moving average, bar time duration study
daif1029
2026-10-16 00:38:32
User719512 LPN LP
1 28
Plot daily EMA onto Intraday Range bars?
User275839
2026-10-15 23:17:40
User275839 LPN LP
2 54
Zig Zag VbP Candle Updating Issue
HeidiT
2026-10-15 22:19:15
HeidiT LPN LP
2 57
CME futures| non-professional: automated ACSIL strategy and Non-Display - Packag
Dario89
2026-10-15 21:43:39
John - SC Support LPN LP
1 31
NTFY Alerts Delayed (10 seconds to ~30 min) – Request for Status on Integration
User877866
2026-10-15 20:39:38
John - SC Support LPN LP
2 48
Lagging data feed
Jimmyy
2026-10-15 18:12:32
John - SC Support LPN LP
18 769
No Data for NYMEX and COMEX Instruments
User887651
2026-10-15 18:07:47
John - SC Support LPN LP
1 38
Feature Request: Momentum Tails
BlueVein
2026-10-15 17:18:33
User719512 LPN LP
55 8745
Chart/drawing alerts not relaying to chat/NTFY after re download of sierra on new device
Louis Vs
2026-10-15 16:22:04
John - SC Support LPN LP
15 345
[URGENT] latest version breaks existing ACSIL study - (unknown name)
maxima120
2026-10-15 15:33:35
John - SC Support LPN LP
2 71
Question about sc.ChartBackgroundColor
Tony
2026-10-15 15:29:50
John - SC Support LPN LP
7 126
[User Discussion] - Supply and Demand Indicator
User417081
2026-10-15 15:26:03
User577900 LPN LP
38 7849
unable to connect to data feed -looping disconnections
HAL9000
2026-10-15 15:24:12
John - SC Support LPN LP
1 40
studies no longer working on latest update
User449884
2026-10-15 15:04:01
John - SC Support LPN LP
12 203
Versioned custom study DLL name: ARM64 form, and a number higher than the running version
cferry
2026-10-15 14:55:00
ForgivingComputers.com LPN LP
1 59
Is it possible to create a TradingView-style Cluster Delta Footprint in Sierra Chart?
Sivle
2026-10-15 14:41:01
John - SC Support LPN LP
1 74
Deribit realtime data freezes randomly
User639867
2026-10-15 14:32:08
User639867 LPN LP
2 189
Bid & Ask Prices study shows Bid = Ask = trade price on all bars (v2957, Range chart)
User158823
2026-10-15 13:29:55
User158823 LPN LP
2 89