Support Board
Date/Time: Fri, 25 Sep 2026 14:58:34 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-09-25 01:09:47
Sierra_Chart Engineering LPN LP |
16 | 11135 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 274 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 1637 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP |
3 | 3749 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18180 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3210 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4330 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 22560 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8066 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6561 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108220 |
|
SC Data not enabled on package
User719037 |
2026-09-25 14:58:16
John - SC Support LPN LP |
1 | 30 |
|
Cannot get SC Data feed on Trial Package
User381576 |
2026-09-25 14:57:43
John - SC Support LPN LP |
1 | 59 |
|
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading |
2026-09-25 14:55:29
TonyCipriani LPN LP |
20 | 1813 |
|
TRIAL Activation "Not Connected"
floofem |
2026-09-25 14:54:09
John - SC Support LPN LP |
6 | 105 |
|
My 22-day trial is active, but the account still shows “Restricted.
User946165 |
2026-09-25 14:47:48
John - SC Support LPN LP |
1 | 23 |
|
chart values/ cross hair tool
User531621 |
2026-09-25 13:03:39
User531621 LPN LP |
8 | 110 |
|
Lagging data feed
Jimmyy |
2026-09-25 12:47:56
Jimmyy LPN LP |
13 | 502 |
|
Merged TPOs highlighted?
User966246 |
2026-09-25 11:07:09
User966246 LPN LP |
0 | 19 |
|
BTC volume + delta combined by all exchanges
poppadog |
2026-09-25 10:13:25
poppadog LPN LP |
0 | 18 |
|
REQUEST ON EXTENSION OF FREE TRIAL
Tycoon |
2026-09-25 08:47:23
Tycoon LPN LP |
0 | 20 |
|
v2958 - recompile for define CHART_ARRAYS_AS_DOUBLE
User719512 |
2026-09-25 06:47:11
User719512 LPN LP |
0 | 38 |
|
ZQ Contracts Add request
BTFly |
2026-09-25 05:50:38
Sierra_Chart Engineering LPN LP |
1 | 31 |
|
Request for Trial Period Restore Account name Faisal85
Faisal Shabbir |
2026-09-25 05:09:36
Faisal Shabbir LPN LP |
0 | 25 |
|
Setting study DLL module function objects to indicate DLL is not loaded
User153286 |
2026-09-25 04:13:32
User153286 LPN LP |
3 | 57 |
|
Data Still Delayed
User801986 |
2026-09-25 01:37:10
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262 |
2026-09-25 00:24:13
Sierra_Chart Engineering LPN LP |
5 | 197 |
|
New installation on the same computer cannot log in:
User422396 |
2026-09-25 00:03:35
Sierra Chart - Max LPN LP |
2 | 50 |
|
Invert prices setting showing 0 as price.
aznking12 |
2026-09-24 22:45:40
user2732 LPN LP |
6 | 142 |
|
Orders on Chart at Same Price
infpz |
2026-09-24 22:12:42
John - SC Support LPN LP |
5 | 1034 |
|
How to switch from demo to live
Bogdan Gawlas |
2026-09-24 20:45:03
John - SC Support LPN LP |
1 | 32 |
|
CME data freeze periods / gaps
User308424 |
2026-09-24 18:42:43
John - SC Support LPN LP |
1 | 43 |
|
FDAX tick history
tombalabomba1 |
2026-09-24 17:57:03
John - SC Support LPN LP |
1 | 36 |
|
LARGE VOLUME TRADE INDICATOR- ISSUE
Khushbupatel |
2026-09-24 17:02:21
John - SC Support LPN LP |
1 | 34 |
|
Add “Move Farthest Stop Attached Order” option to the BE command
n8trading |
2026-09-24 14:54:46
John - SC Support LPN LP |
1 | 35 |
|
The P&L for the currently active trade is not included in the daily P&L
User388548 |
2026-09-24 14:45:19
User388548 LPN LP |
4 | 67 |
|
qualifying as non professional
CASTILLO |
2026-09-24 14:42:27
John - SC Support LPN LP |
1 | 51 |
|
Chart Linking error
User993067 |
2026-09-24 14:40:28
Sierra_Chart Engineering LPN LP |
2 | 62 |
|
Data feeds
User58 |
2026-09-24 14:12:20
Sierra_Chart Engineering LPN LP |
9 | 545 |
|
Chart Tab colors missing
nicktrader |
2026-09-24 14:10:09
Sierra_Chart Engineering LPN LP |
5 | 101 |