Support Board
Date/Time: Tue, 18 Aug 2026 10:22:51 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update, 1-2 week Release Delay
Sierra_Chart Engineering |
2026-08-18 07:17:29
Sierra_Chart Engineering LPN LP |
1 | 47 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 16849 |
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[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2492 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9716 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3658 |
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21653 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7594 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6200 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107670 |
|
rithmic data feed for funded firms
b1u3lee |
2026-08-18 09:48:45
User135243 LPN LP |
5 | 50 |
|
[User Discussion] - ES (CME) locked market (Bid = Ask) appearing in T&S Bid/Ask records
User145288 |
2026-08-18 07:40:26
User145288 LPN LP |
2 | 63 |
|
Volume profile times
User575399 |
2026-08-18 04:28:14
User575399 LPN LP |
0 | 23 |
|
MNQ DOM does not work correctly during Chart Replay
User926463 |
2026-08-18 03:19:17
Sierra_Chart Engineering LPN LP |
3 | 131 |
|
v2934 OpenGL errors when closing chartbook
User719512 |
2026-08-18 02:34:22
Sierra_Chart Engineering LPN LP |
13 | 376 |
|
Equity overnight session
Jeff Li |
2026-08-17 22:22:03
Jeff Li LPN LP |
5 | 65 |
|
Order Confirmation Appears Even When It Is Disabled
Deenius |
2026-08-17 22:18:11
Sierra_Chart Engineering LPN LP |
3 | 46 |
|
Specific Intraday Charts Blank/Grey After Loading Chartbook to New Windows PC
User913902 |
2026-08-17 22:08:55
John - SC Support LPN LP |
3 | 36 |
|
Round Price Bars to Tick Size Causes CVD Distortion
User789875 |
2026-08-17 21:30:26
Sawtooth LPN LP |
2 | 48 |
|
Add Additional Symbol
User841161 |
2026-08-17 21:25:49
John - SC Support LPN LP |
8 | 171 |
|
Re-installing WITHOUT my existing charts and files
User463211 |
2026-08-17 20:58:19
John - SC Support LPN LP |
3 | 106 |
|
DOM Thin Bid/Ask Volume Bars during Combined Increments
Amped |
2026-08-17 20:56:21
John - SC Support LPN LP |
2 | 88 |
|
Random Fills During Replay Outside of Test Period
Gradient |
2026-08-17 20:16:03
John - SC Support LPN LP |
1 | 94 |
|
MNQ Historical Market Depth Availability for Service Package 5
User869123 |
2026-08-17 20:13:34
John - SC Support LPN LP |
1 | 48 |
|
[User Discussion] - Sierra Chart Crossover Fill Graphing Issue
esMike |
2026-08-17 19:49:15
John - SC Support LPN LP |
2 | 82 |
|
j ai effacé des chartbook!
aversa |
2026-08-17 19:41:08
John - SC Support LPN LP |
2 | 59 |
|
how to hide the trade-only symbol from the chart header
User59879 |
2026-08-17 19:22:58
John - SC Support LPN LP |
2 | 51 |
|
Loading Data
RockyTheRescue |
2026-08-17 19:20:00
John - SC Support LPN LP |
3 | 61 |
|
Refund Request for Annual Subscription
User880436 |
2026-08-17 19:07:10
John - SC Support LPN LP |
1 | 46 |
|
Data Missing for GC Futures
noumantrades |
2026-08-17 18:58:28
noumantrades LPN LP |
2 | 49 |
|
how do I could customise my candlestick charts?
b1u3lee |
2026-08-17 14:22:23
Sierra_Chart Engineering LPN LP |
11 | 240 |
|
Quote Board: Add
Using SC Since 2020 |
2026-08-17 12:50:22
User293468 LPN LP |
7 | 183 |
|
Volume By Price Profile Does Not Reset at 9:30 RTH Start
ajae.pats |
2026-08-17 07:50:07
Sierra_Chart Engineering LPN LP |
2 | 87 |
|
volume profile
b1u3lee |
2026-08-17 07:33:15
Sierra_Chart Engineering LPN LP |
2 | 69 |
|
Remove ADFN orders from chart
funbun |
2026-08-17 05:37:37
Sierra_Chart Engineering LPN LP |
12 | 2735 |
|
Prop Firm acct (blank server)
HAL9000 |
2026-08-17 00:38:25
Sierra_Chart Engineering LPN LP |
1 | 49 |
|
Use Server Side OCO Orders — does it apply to DTC-submitted bracket orders?
Manju225577 |
2026-08-16 23:29:11
Sierra_Chart Engineering LPN LP |
1 | 54 |
|
NASDAQ TotalView NOII — halt cross (Cross Type H) and DTC availability
User831453 |
2026-08-16 23:27:47
Sierra_Chart Engineering LPN LP |
1 | 105 |
|
TICK-NYSE behavior seems different over the past 1-2 quarters
Sierra123 |
2026-08-16 23:25:36
Sierra_Chart Engineering LPN LP |
5 | 210 |
|
AMP account and cannot connect to Rithmic
User368639 |
2026-08-16 21:53:38
Sierra_Chart Engineering LPN LP |
10 | 420 |
|
Backtesting support
jaydevanimator |
2026-08-16 21:41:50
Sierra_Chart Engineering LPN LP |
1 | 60 |