Support Board
Date/Time: Fri, 07 Aug 2026 23:06:29 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 1757 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 16078 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9516 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3458 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21448 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7456 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2248 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6103 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107540 |
|
Spreadsheet Study- Use of Subgraphs cells
User841161 |
2026-08-07 22:19:57
User841161 LPN LP |
0 | 3 |
|
Add Additional Symbol
User841161 |
2026-08-07 22:11:28
User841161 LPN LP |
7 | 49 |
|
TICK-NYSE behavior seems different over the past 1-2 quarters
Sierra123 |
2026-08-07 22:00:09
Sierra_Chart Engineering LPN LP |
3 | 75 |
|
[Programming Help] - Build Custom Studies DLL
Marek F |
2026-08-07 21:57:16
Sierra_Chart Engineering LPN LP |
1 | 53 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-08-07 21:52:30
Sierra_Chart Engineering LPN LP |
16 | 421 |
|
Issue with update from 2873 to 2933
User357195 |
2026-08-07 21:50:59
Sierra_Chart Engineering LPN LP |
2 | 30 |
|
Last Order not filling despite closure
jjb1989 |
2026-08-07 21:50:27
Sierra_Chart Engineering LPN LP |
1 | 20 |
|
Child Windows State - Bug
Marek F |
2026-08-07 21:46:37
Sierra_Chart Engineering LPN LP |
1 | 37 |
|
[User Discussion] - Gaps in historical depth data
Anthony1113985 |
2026-08-07 21:32:07
John - SC Support LPN LP |
1 | 39 |
|
Historical Intraday Data Downloads Not Working with Rithmic
T.Gerhard |
2026-08-07 21:16:00
John - SC Support LPN LP |
5 | 96 |
|
Volume profile tool stops updating real time
OrderFlow |
2026-08-07 19:02:40
OrderFlow LPN LP |
3 | 41 |
|
Alerts are sporadic
Twiggy |
2026-08-07 18:54:38
Twiggy LPN LP |
0 | 20 |
|
v2934 OpenGL errors when closing chartbook
User719512 |
2026-08-07 18:36:55
User719512 LPN LP |
6 | 116 |
|
Flatten order
Jimmyy |
2026-08-07 17:31:06
Jimmyy LPN LP |
5 | 198 |
|
Why is Connection Bar continuing being green even when internet is off
User195597 |
2026-08-07 17:08:44
User195597 LPN LP |
4 | 110 |
|
Gold Data not current
User663265 |
2026-08-07 15:44:51
John - SC Support LPN LP |
1 | 26 |
|
[User Discussion] - Backtesting window settings
caldie67 |
2026-08-07 15:42:50
John - SC Support LPN LP |
7 | 128 |
|
Historical Intraday download error:
User654477 |
2026-08-07 15:41:30
John - SC Support LPN LP |
1 | 29 |
|
Delayded Data
Marek F |
2026-08-07 15:28:45
Marek F LPN LP |
4 | 45 |
|
Chart windows not keeping their settings
User840964 |
2026-08-07 15:12:05
Sierra_Chart Engineering LPN LP |
24 | 457 |
|
Question
User437588 |
2026-08-07 14:01:48
John - SC Support LPN LP |
3 | 41 |
|
IB stock orders rejected since TWS build 10.45.1j — Sierra sends no currency field
User745789 |
2026-08-07 12:56:30
John - SC Support LPN LP |
1 | 39 |
|
Chartbooks not maintaining their last organized state z-order
SierraMatthew |
2026-08-07 12:47:20
SierraMatthew LPN LP |
35 | 819 |
|
Bar Numbering Study
doctor10 |
2026-08-07 12:44:00
John - SC Support LPN LP |
1 | 31 |
|
Non Deterministic Downloads Historical Tick data.
skalaydzhiyski |
2026-08-07 11:09:20
skalaydzhiyski LPN LP |
12 | 321 |
|
TPO Value Area Lines:One Period Only at End of Chart starts from prior day
DabashTrading1 |
2026-08-07 09:18:18
DabashTrading1 LPN LP |
9 | 111 |
|
Feature Request - Market Depth Historical Graph: Relative-to-Baseline Display Mode
User823887 |
2026-08-07 05:26:17
User823887 LPN LP |
2 | 75 |
|
Price Action on trading chart not moving
User592475 |
2026-08-06 19:22:22
John - SC Support LPN LP |
1 | 40 |
|
Rithmic Direct DTC Permission Denied with Apex
User579915 |
2026-08-06 18:57:08
John - SC Support LPN LP |
3 | 64 |