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Support Board


Date/Time: Sat, 07 Nov 2026 20:12:08 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP
8 8163
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 15133
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 776
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 1107
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 5109
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23481
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8592
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 6978
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 108941
Redesign of Reward Risk Tool Based on TradingView Model [Feature Request]
Deenius
2026-11-07 19:21:00
Deenius LPN LP
26 2720
Trial Account Cannot Connect to SC Data – XAUUSD Forex Data
User559925
2026-11-07 19:00:25
Sierra_Chart Engineering LPN LP
1 32
Download Server Issues?
ondafringe
2026-11-07 18:38:47
ondafringe LPN LP
10 174
Different Chart VWAPs not aligning
Selfmadejared
2026-11-07 17:03:28
Sierra_Chart Engineering LPN LP
1 44
User defined variables - Spreadsheet system for trading
Judge Kilday
2026-11-07 11:12:25
Judge Kilday LPN LP
0 38
[Programming Help] - Cannot compile Custom Studies
jsob
2026-11-07 11:10:40
User623444 LPN LP
10 143
Numbers bars OPTION REAL Transparency!
TopGunTrader
2026-11-07 11:00:30
gammamale LPN LP
2 565
Saving Text Settings in Graphics Settings Preset [Feature Request]
Deenius
2026-11-07 09:01:30
Deenius LPN LP
0 38
Denali: Arca/Cboe equity depth plans + reading .scid/.depth files (non-pro)
User588786
2026-11-07 07:40:13
Sierra_Chart Engineering LPN LP
2 103
Latest Release
Jim_W
2026-11-07 07:39:29
Sierra_Chart Engineering LPN LP
11 470
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt
2026-11-07 07:12:36
Sierra_Chart Engineering LPN LP
10 473
Tools / Global and Symbol Cursor On
User679384
2026-11-07 05:42:09
User679384 LPN LP
0 30
Data issues
User987069
2026-11-07 04:38:24
Sierra_Chart Engineering LPN LP
7 170
Free Trial - Market Data Services Not Enabled
User413239
2026-11-07 00:03:17
User413239 LPN LP
0 35
New installation on the same computer cannot log in:
User422396
2026-11-06 23:18:26
Sierra_Chart Engineering LPN LP
6 307
Risk management feature
Jimmyy
2026-11-06 21:10:20
Jimmyy LPN LP
0 59
Only partial position exit on Buy/Sell Exit Signal from Spreadsheet for Trading
User512353
2026-11-06 20:56:17
John - SC Support LPN LP
14 379
US Equities Intraday Historical Data Only Available Since May 2026 (SPY, QQQ, etc.)
User330797
2026-11-06 20:39:00
John - SC Support LPN LP
7 99
Eurex FDAX historical tick data since 2014 with Denali: bid/ask volume and market depth
Dax_Trader21@pro
2026-11-06 19:53:40
Dax_Trader21@pro LPN LP
0 21
Chart discrepancy
User852686
2026-11-06 15:44:59
John - SC Support LPN LP
1 56
Random Freezing of the chart
LongShortz
2026-11-06 15:42:02
John - SC Support LPN LP
20 1356
VXN CGI
User69533
2026-11-06 15:37:46
John - SC Support LPN LP
1 48
Issues while playing chart replay
User236869
2026-11-06 15:29:14
John - SC Support LPN LP
1 70
DOM
AKR
2026-11-06 15:22:03
John - SC Support LPN LP
9 257
Sierra-TWS API: sell
user509211
2026-11-06 15:16:56
John - SC Support LPN LP
1 101
Indicator/Tool to automatically track Gaps from prior sessions?
maxm1987
2026-11-06 11:34:47
gz6969 LPN LP
4 1958
[Programming Help] - Updated newest version Errors in the log
User303857
2026-11-06 07:30:27
Sierra_Chart Engineering LPN LP
1 72
Multi-line text support in the “Text Display For Study” study
Piotr Grzegorzek
2026-11-06 00:32:22
User719512 LPN LP
2 267
package cancellation and refund
User157679
2026-11-05 20:18:16
John - SC Support LPN LP
1 68
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335
2026-11-05 19:58:39
User719512 LPN LP
6 1396