Support Board
Date/Time: Mon, 02 Nov 2026 21:24:57 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP |
8 | 7631 |
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 703 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14880 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 690 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 658 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 1046 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2223 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18978 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3769 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 5011 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23396 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8539 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6934 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108864 |
|
SUPER URGENT REQUEST: Please Restore Efficient Symbol Entry in Quote Boards
User472677 |
2026-11-02 21:11:46
User472677 LPN LP |
2 | 54 |
|
historical tick data
coachted |
2026-11-02 20:20:45
John - SC Support LPN LP |
1 | 33 |
|
How to detach and attached TS window.
rondawes |
2026-11-02 19:55:41
rondawes LPN LP |
0 | 11 |
|
SUPER URGENT DATA ISSUE
User472677 |
2026-11-02 19:25:27
John - SC Support LPN LP |
7 | 96 |
|
Lagging data feed
Jimmyy |
2026-11-02 18:59:24
Jimmyy LPN LP |
30 | 1133 |
|
Feature Request: Exchange-Based RTH Sessions with Independent Display Time Zone
florian87 |
2026-11-02 17:19:12
florian87 LPN LP |
0 | 22 |
|
Problems with recompiling
Calculus |
2026-11-02 17:17:47
User431178 LPN LP |
1 | 42 |
|
[Programming Help] - chart drawing provenance
mountainwolf |
2026-11-02 17:13:36
User719512 LPN LP |
1 | 28 |
|
Blank Chart
User255709 |
2026-11-02 16:57:58
User255709 LPN LP |
0 | 26 |
|
Solution
miguel_boss |
2026-11-02 16:46:54
miguel_boss LPN LP |
0 | 24 |
|
Problem
miguel_boss |
2026-11-02 16:42:48
miguel_boss LPN LP |
0 | 23 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-11-02 15:51:27
User197029 LPN LP |
7 | 162 |
|
Delay in 10 min by CME futures
User522745 |
2026-11-02 15:48:06
John - SC Support LPN LP |
1 | 31 |
|
[BUG] Broken checkboxes rendering after latest Windows upgrade
maxima120 |
2026-11-02 15:40:05
John - SC Support LPN LP |
1 | 34 |
|
Data issues
User987069 |
2026-11-02 15:34:25
User987069 LPN LP |
4 | 69 |
|
extention of free trial
User313991 |
2026-11-02 15:33:56
John - SC Support LPN LP |
1 | 25 |
|
Trial Account Restricted – Unable to Connect to SC Data
User167421 |
2026-11-02 15:09:49
John - SC Support LPN LP |
1 | 35 |
|
massive data gaps in heatmap, and red fail message
User395372 |
2026-11-02 15:08:36
John - SC Support LPN LP |
2 | 88 |
|
I'm Seeing the Benefits Now of the Copy Feature In The Chart Settings Window
User708541 |
2026-11-02 15:02:54
John - SC Support LPN LP |
1 | 66 |
|
VAP multiplier / price-level grouping in Simple Alert Condition formulas
User138457 |
2026-11-02 15:01:51
John - SC Support LPN LP |
1 | 53 |
|
Denali data and Teton routing for automated ACSIL strategy
User737117 |
2026-11-02 14:37:52
John - SC Support LPN LP |
1 | 54 |
|
Constant Downloading phase after loading up Sierra Chart
Reghard14 |
2026-11-02 13:55:05
Sierra_Chart Engineering LPN LP |
3 | 79 |
|
Equity overnight session
Jeff Li |
2026-11-02 05:33:42
Sierra_Chart Engineering LPN LP |
8 | 405 |
|
Teton sub-account and self-match prevention: cancelled attached orders and loss limit
User155037 |
2026-11-02 03:48:36
Sierra_Chart Engineering LPN LP |
1 | 87 |
|
How to get denali data fed without having to pay another 46usd
Growth2026 |
2026-11-01 17:59:52
Sierra_Chart Engineering LPN LP |
1 | 79 |
|
Latest Release
Jim_W |
2026-11-01 16:04:37
Sierra_Chart Engineering LPN LP |
1 | 108 |