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Support Board

Date/Time: Tue, 16 Jun 2026 06:13:50 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Information: Data Feed and Connectivity Issues. Week of June 7, 2026
Sierra_Chart Engineering 		2026-06-13 20:17:12
Sierra_Chart Engineering LPN LP 		0 271
[Sticky] [Locked] - NASDAQ TotalView Interruptions Today 2026-06-12
Sierra_Chart Engineering 		2026-06-13 19:02:59
Sierra_Chart Engineering LPN LP 		9 373
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP 		61 12289
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering 		2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP 		12 7187
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering 		2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP 		0 2712
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP 		56 20258
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP 		6 6954
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering 		2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP 		2 1839
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering 		2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP 		0 1851
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 5694
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering 		2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP 		0 4776
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 106912
NTFY Stoped sending Image Links
jethrogou 		2026-06-16 06:07:58
Sierra_Chart Engineering LPN LP 		9 121
Unable to connect to real time data feed anymore - Timeout
User442257 		2026-06-16 06:06:14
Sierra_Chart Engineering LPN LP 		4 43
[Regression] Labels no longer show in v2919
User719512 		2026-06-16 05:46:55
User719512 LPN LP 		5 79
Shared drawing alignment issues across 30-min and 30-sec future time periods
JL2711 		2026-06-16 04:20:23
JL2711 LPN LP 		0 8
Subgraph value label no longer renders after recent update to 2919
User708541 		2026-06-16 03:27:55
Sierra_Chart Engineering LPN LP 		5 84
Question Regarding ImbalanceData Fields in Quote Board and ACSIL
ramsoft2003 		2026-06-16 01:35:13
Sierra_Chart Engineering LPN LP 		3 95
46-second delay before startup Chartbooks open (clean installation)
User723144 		2026-06-16 01:33:11
Sierra_Chart Engineering LPN LP 		2 60
Historical Intraday Download Skipped for custom symbol
joshtrader 		2026-06-16 00:54:56
joshtrader LPN LP 		4 47
Can't type notes on Type notes DOM column
User398084 		2026-06-16 00:43:49
Sierra_Chart Engineering LPN LP 		1 52
live account
User829556 		2026-06-15 23:57:59
User829556 LPN LP 		0 13
sierra charts suddenly stops working
User161159 		2026-06-15 23:30:29
User161159 LPN LP 		1 20
Do Offscreen Charts in MDI Virtual Space Keep Drawing?
User261655 		2026-06-15 23:14:11
User261655 LPN LP 		0 15
[Programming Help] - Auto trade not working
User587676 		2026-06-15 22:41:07
User254520 LPN LP 		11 258
Cannot Find Candle Wick Width Settings
User296528 		2026-06-15 22:27:48
John - SC Support LPN LP 		4 87
Issue with Chartbook switching (2919)
User138457 		2026-06-15 22:27:39
Sierra_Chart Engineering LPN LP 		4 91
P&F mid point
User499894 		2026-06-15 22:18:24
John - SC Support LPN LP 		3 42
DTC API: Orders stuck in
User808121 		2026-06-15 21:47:41
User808121 LPN LP 		0 21
custom studies crashes when trying to add a custom study i built
User793675 		2026-06-15 20:16:57
User431178 LPN LP 		13 127
Inordinate Amount of Time for SC to close.
User158823 		2026-06-15 20:08:27
User158823 LPN LP 		10 126
Data for $DOWI
Crtfyd 		2026-06-15 19:50:58
John - SC Support LPN LP 		1 23
TradeActivityLog Question
coachted 		2026-06-15 19:47:14
John - SC Support LPN LP 		5 81
Symbol instead of price right side values scale
User14953 		2026-06-15 19:41:01
John - SC Support LPN LP 		5 111
SG4 Price at Minimum Highlight and SG5 Price at Maximum Highlight always return 0
User935274 		2026-06-15 19:22:33
John - SC Support LPN LP 		4 71
Different highs on Sub Instance and...
User731023 		2026-06-15 19:14:44
John - SC Support LPN LP 		1 33
buggy software
User826383 		2026-06-15 18:44:56
John - SC Support LPN LP 		1 51
Full Session and RTH VWAPs - HOW TO?
User450463 		2026-06-15 18:33:41
John - SC Support LPN LP 		3 57
Back Adjustment issue - ESU26_FUT_CME [CBV]
kvcornie 		2026-06-15 18:29:26
John - SC Support LPN LP 		1 36