Support Board
Date/Time: Wed, 03 Jun 2026 15:17:00 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Resolved: Issue with Web Trading Panel
Sierra_Chart Engineering |
2026-05-31 23:44:18
Sierra_Chart Engineering LPN LP |
0 | 396 |
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[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 6723 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2616 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20043 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6846 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11778 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1753 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1794 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5626 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4688 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106801 |
|
Question
User437588 |
2026-06-03 15:01:51
User437588 LPN LP |
2 | 18 |
|
My charts wont load any historical data
rajeshkumar5672 |
2026-06-03 14:51:06
rajeshkumar5672 LPN LP |
5 | 56 |
|
Using Bookmap together with Sierra Charts
countryboy92 |
2026-06-03 14:46:34
countryboy92 LPN LP |
2 | 60 |
|
Candlestick Patterns
User23815 |
2026-06-03 14:38:16
John - SC Support LPN LP |
1 | 11 |
|
issue with my TRADE WINDOW
Oirog108 |
2026-06-03 14:26:53
John - SC Support LPN LP |
1 | 10 |
|
trying to verify whether my 2-hour bars are aligned
qkzguto |
2026-06-03 14:24:29
John - SC Support LPN LP |
4 | 43 |
|
can't get it to show all the sessions of the trading day
User736976 |
2026-06-03 14:21:04
John - SC Support LPN LP |
1 | 10 |
|
New Software Issues
User223734 |
2026-06-03 14:19:50
John - SC Support LPN LP |
3 | 47 |
|
XAUUSD Chart configuration
User051224 |
2026-06-03 14:11:04
John - SC Support LPN LP |
4 | 55 |
|
No data loading for my Tradaefy account
Papirico92 |
2026-06-03 14:08:27
John - SC Support LPN LP |
2 | 20 |
|
delayed data even though i bought feed
User832560 |
2026-06-03 13:37:59
John - SC Support LPN LP |
8 | 120 |
|
Historical Data Inquiry — ES/MES Tick Data for NT8 + Python Research Workflow
User212642 |
2026-06-03 13:37:46
User212642 LPN LP |
4 | 96 |
|
ACCOUNT CHARGED TWICE PLEASE !!!!
User101964 |
2026-06-03 13:36:47
John - SC Support LPN LP |
1 | 22 |
|
Does Market Depth Historical Graph Requires Level 2 Data?
faidzal1982 |
2026-06-03 13:21:23
John - SC Support LPN LP |
1 | 30 |
|
Cannot Receive Data
bobstone249 |
2026-06-03 13:18:04
John - SC Support LPN LP |
7 | 80 |
|
Ver 2915 => DOM stops showing High/Low lines of the day
User246578 |
2026-06-03 13:02:31
John - SC Support LPN LP |
3 | 64 |
|
Possible to use a password to protect GlobalProfitLossManagement?
User331481 |
2026-06-03 06:46:51
Gianmarco LPN LP |
8 | 1362 |
|
real time data feed
User633898 |
2026-06-03 04:40:13
User633898 LPN LP |
6 | 153 |
|
latest update and changes to combined Pull/Stack column
User993067 |
2026-06-03 01:25:24
Sierra_Chart Engineering LPN LP |
2 | 143 |
|
Changes of colors for custom study not reflected on the chart
Meklon |
2026-06-02 22:51:26
Meklon LPN LP |
13 | 214 |
|
Combine two tickers volume/data in one chart
pstn |
2026-06-02 22:20:46
John - SC Support LPN LP |
3 | 613 |
|
Why was the
User327465 |
2026-06-02 22:14:03
John - SC Support LPN LP |
1 | 42 |
|
Teton CME Routing - No trade accounts assigned - EdgeClear E1049
User296528 |
2026-06-02 22:06:18
John - SC Support LPN LP |
1 | 41 |
|
simulated data
sandpiper4011 |
2026-06-02 22:02:42
John - SC Support LPN LP |
6 | 61 |
|
Anfrage
User437588 |
2026-06-02 21:53:59
John - SC Support LPN LP |
1 | 35 |
|
[User Discussion] - Windows Server 2022 Standard
User932039 |
2026-06-02 20:31:11
User932039 LPN LP |
0 | 35 |
|
(Transparency Level) for {Market Depth Historical Graph}
JoeThanksG |
2026-06-02 19:05:21
User431178 LPN LP |
2 | 89 |
|
{Market Depth Historical Graph} NEEDS a (Transparency Level)
JoeThanksG |
2026-06-02 17:34:28
JoeThanksG LPN LP |
0 | 30 |
|
Colour bar based on alert condition for Heikin Ashi bars.
Louis Vs |
2026-06-02 17:19:45
Louis Vs LPN LP |
15 | 180 |