Support Board
Date/Time: Wed, 25 Feb 2026 22:19:42 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4058 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9558 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17076 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1611 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1118 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1227 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5008 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4042 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2029 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105817 |
|
Reading Old Trade Files
AceCD |
2026-02-25 22:15:30
AceCD LPN LP |
0 | 5 |
|
CL Volume Roll
User438120 |
2026-02-25 21:53:34
User438120 LPN LP |
2 | 68 |
|
all custom settings gone after update.
jmftattoo |
2026-02-25 21:44:31
jmftattoo LPN LP |
3 | 26 |
|
Service Connection Error - Permission Denied
tradercapital |
2026-02-25 21:26:27
John - SC Support LPN LP |
1 | 6 |
|
Delta on candle
User643802 |
2026-02-25 21:22:23
John - SC Support LPN LP |
5 | 80 |
|
Receiving the data stops when Open Market Depth Window turns on.
User344478 |
2026-02-25 21:09:54
John - SC Support LPN LP |
1 | 10 |
|
Dom chart
User931951 |
2026-02-25 21:08:07
John - SC Support LPN LP |
7 | 86 |
|
Trade DOM vs Chart DOM Graphics Settings : Current Traded Ask Volume Bid Volume Difference
Sébastien |
2026-02-25 21:04:45
Sierra_Chart Engineering LPN LP |
4 | 113 |
|
Perform Symbol Rollover no longer allows symbol change
User719512 |
2026-02-25 21:01:56
Sierra_Chart Engineering LPN LP |
1 | 21 |
|
Swing high and low. amount of points between swing highs and lows on chart
Owen_Jay |
2026-02-25 20:54:44
Owen_Jay LPN LP |
2 | 318 |
|
Trade not seen
User344297 |
2026-02-25 20:34:53
User344297 LPN LP |
6 | 69 |
|
INFO to ALL !!! (CME Group)
blt |
2026-02-25 19:19:10
John - SC Support LPN LP |
3 | 50 |
|
market depth historical data recording : on sierra server or my computer?
User166249 |
2026-02-25 19:18:47
John - SC Support LPN LP |
1 | 12 |
|
Total Market Depth and Sierra chart spreadsheet
User920222 |
2026-02-25 19:09:09
User920222 LPN LP |
4 | 98 |
|
sierra shut down?
User166249 |
2026-02-25 18:54:03
John - SC Support LPN LP |
2 | 21 |
|
Connection problem
zlonok |
2026-02-25 18:39:11
John - SC Support LPN LP |
2 | 25 |
|
How to connect
User790284 |
2026-02-25 18:37:12
John - SC Support LPN LP |
6 | 70 |
|
Position Sync Issue - TT Positions Not Reflecting Correctly
User368741 |
2026-02-25 17:28:30
User368741 LPN LP |
0 | 12 |
|
Tiling charts across multiple chartbooks
User14953 |
2026-02-25 16:15:55
Sierra_Chart Engineering LPN LP |
1 | 26 |
|
Zig zag arrow?
User932063 |
2026-02-25 16:03:33
User821223 LPN LP |
2 | 102 |
|
Alert condition using Daily OHLC current day low (SG3[0]) does not trigger
User138457 |
2026-02-25 15:03:44
John - SC Support LPN LP |
7 | 102 |
|
Maximize Minimize Button not showing after new update
noumantrades |
2026-02-25 14:57:10
John - SC Support LPN LP |
3 | 63 |
|
Footprint Data in Replay/Backtest Mode
KordianSRS |
2026-02-25 14:56:30
John - SC Support LPN LP |
1 | 17 |
|
Depth Recording in v2882 (Teton CME Routing) – No .depth File Created
User782165 |
2026-02-25 14:55:20
John - SC Support LPN LP |
1 | 30 |
|
Secondary Instance Error
User198935 |
2026-02-25 14:54:23
Sierra_Chart Engineering LPN LP |
2 | 24 |
|
Bank transfer inquirrry -32euro sent on February 21 2026
User955871 |
2026-02-25 14:33:07
Sierra_Chart Engineering LPN LP |
3 | 87 |
|
TPO singles area value label position erratic
User512353 |
2026-02-25 14:16:30
User512353 LPN LP |
3 | 43 |
|
Having Volume Profile and Delta Profile side by side.
blazemk |
2026-02-25 10:21:07
User802601 LPN LP |
12 | 1111 |
|
Custom Symbol Issues
User584084 |
2026-02-25 07:46:51
Sierra_Chart Engineering LPN LP |
2 | 87 |