Support Board
Date/Time: Tue, 24 Mar 2026 13:05:30 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-03-17 15:10:21
Sierra_Chart Engineering LPN LP |
7 | 1705 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4998 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 10408 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17495 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1286 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1387 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5195 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4214 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2144 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106085 |
|
data problems
Mike456039 |
2026-03-24 12:48:21
Mike456039 LPN LP |
6 | 71 |
|
temporarily deactivate my account
User731823 |
2026-03-24 12:27:45
User731823 LPN LP |
0 | 7 |
|
Trading 100 oz SIC while data is for 5000 oz SI silver future contracts
User528002 |
2026-03-24 10:52:25
User528002 LPN LP |
2 | 51 |
|
Large volume trade - improvement request
User75949 |
2026-03-24 10:03:08
User75949 LPN LP |
4 | 744 |
|
Study that tracks a condition or alert from another study
User436410 |
2026-03-24 09:32:06
User436410 LPN LP |
0 | 6 |
|
软件运行停止
User660904 |
2026-03-24 08:57:41
User660904 LPN LP |
0 | 9 |
|
Attached Orders Not Passing / Trade Window Missing in Specific Chartbook
User368741 |
2026-03-24 08:48:30
User368741 LPN LP |
0 | 9 |
|
Order Fills
User467598 |
2026-03-24 08:36:33
User467598 LPN LP |
2 | 52 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-03-24 08:23:55
Shores2021 LPN LP |
10 | 208 |
|
new bars not drawing
jivetrader |
2026-03-24 06:27:44
Sierra_Chart Engineering LPN LP |
12 | 1126 |
|
[User Discussion] - Pepperstone DTC compatibility-How to set it up for trading and data?
MuUs! |
2026-03-24 06:10:37
User684034 LPN LP |
8 | 2168 |
|
Bug Found - “Chart DOM Current Trade Ask Volume Bid Volume Difference
mastadom |
2026-03-24 02:37:04
Sierra_Chart Engineering LPN LP |
1 | 38 |
|
Question about sc.VolumeAtPriceForBars
Tony |
2026-03-24 00:54:15
Tony LPN LP |
1 | 42 |
|
Adjusting chart settings scrolls window tab list to end
User629461 |
2026-03-24 00:13:52
User629461 LPN LP |
5 | 139 |
|
Data being sent to only one chart
User213504 |
2026-03-23 23:54:13
User213504 LPN LP |
6 | 56 |
|
FUTURES CHARTS NOT VISIBLE AND LOST INDICATORS AND TEXT IN CFD CHARTS
Musyoka |
2026-03-23 23:12:29
Musyoka LPN LP |
5 | 79 |
|
Sub Instances Corrupted
User303857 |
2026-03-23 21:41:43
User303857 LPN LP |
6 | 72 |
|
MAREX!
DDC |
2026-03-23 21:39:34
DDC LPN LP |
0 | 35 |
|
request a refund for the package 11
User585479 |
2026-03-23 21:25:37
John - SC Support LPN LP |
1 | 37 |
|
Trying to Connect to Lucid Trading but the connection is not going through
pennydoll9 |
2026-03-23 20:41:29
John - SC Support LPN LP |
5 | 70 |
|
Subject: EOD Cash Index Data Availability on Package 3
User237160 |
2026-03-23 20:39:03
John - SC Support LPN LP |
4 | 63 |
|
Automated Trading System - Custom Study - Two Chartbooks Running Simultaneously
User469662 |
2026-03-23 20:37:04
John - SC Support LPN LP |
1 | 35 |
|
Charts Not Loading
User112814 |
2026-03-23 20:26:03
User112814 LPN LP |
2 | 34 |
|
Service Package Error when Connecting to Denali Data Feed
User340188 |
2026-03-23 20:05:28
User340188 LPN LP |
4 | 49 |
|
v2893 - float to double change ->> ALL GOOD
User719512 |
2026-03-23 19:42:48
User719512 LPN LP |
0 | 73 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-03-23 18:50:55
Sierra_Chart Engineering LPN LP |
26 | 579 |
|
How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478 |
2026-03-23 18:49:43
John - SC Support LPN LP |
1 | 26 |
|
How to set up VP alarms in Sierra chart, such as setting alarms
sanwen2478 |
2026-03-23 18:43:12
John - SC Support LPN LP |
1 | 17 |
|
Account Usage Time Update
User311912 |
2026-03-23 18:30:11
John - SC Support LPN LP |
1 | 22 |
|
Friday Daily Price Close Discrepancy
TriStar Trading |
2026-03-23 18:29:06
TriStar Trading LPN LP |
2 | 37 |