Support Board
Date/Time: Tue, 12 May 2026 06:59:33 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 1656 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 19381 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 5176 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6626 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11494 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1614 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1692 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5525 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4573 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106610 |
|
NTP socket is not connected
User489321 |
2026-05-12 06:47:35
Sierra_Chart Engineering LPN LP |
2 | 32 |
|
Large Volume Trade Study Issue
User453788 |
2026-05-12 06:41:06
Sierra_Chart Engineering LPN LP |
52 | 8291 |
|
Lagging Charts
User371086 |
2026-05-12 03:27:42
Sierra_Chart Engineering LPN LP |
1 | 23 |
|
Native NYMEX calendar spread position/PnL display with Teton/Sierra Chart simulator
User445870 |
2026-05-12 02:35:29
Sierra_Chart Engineering LPN LP |
9 | 181 |
|
Trading Interactive Brokers through 3rd party feed
EverEdge |
2026-05-11 21:57:29
John - SC Support LPN LP |
3 | 41 |
|
Plotting trade history for expired futures contracts
jj554 |
2026-05-11 21:52:09
John - SC Support LPN LP |
1 | 19 |
|
Feature Request: Option to Show Horizontal Line Extension at the
User789875 |
2026-05-11 21:30:10
John - SC Support LPN LP |
1 | 23 |
|
Crude CLM6 Chart problems
Jaydtrade |
2026-05-11 19:18:32
Jaydtrade LPN LP |
2 | 33 |
|
CFE feed: PITCH data preservation in SCID/SCDD
AndyB |
2026-05-11 19:14:57
AndyB LPN LP |
7 | 197 |
|
Confident I've Found a Bug
TrumpTradesOil |
2026-05-11 19:08:45
blt LPN LP |
6 | 80 |
|
Delayed Data but all exchanges are active and paid
User641253 |
2026-05-11 19:08:26
John - SC Support LPN LP |
3 | 34 |
|
Denali
coachted |
2026-05-11 18:35:25
John - SC Support LPN LP |
3 | 43 |
|
SpreadSheet Functions
User38682 |
2026-05-11 18:20:46
Sawtooth LPN LP |
4 | 55 |
|
Market Depth - no subscription
Mauro |
2026-05-11 17:47:36
John - SC Support LPN LP |
3 | 44 |
|
Im trying to setup my new account / Package 12 with live cme cbot data
dutchpierre |
2026-05-11 17:46:02
John - SC Support LPN LP |
3 | 70 |
|
Denali CME with Market Depth activated but charts still delayed
mattcam113 |
2026-05-11 17:42:19
John - SC Support LPN LP |
2 | 28 |
|
Help regarding studies, chart settings and cosmetics
Kostov |
2026-05-11 17:38:16
John - SC Support LPN LP |
1 | 31 |
|
Live Data not updating
cmack1011 |
2026-05-11 17:26:35
John - SC Support LPN LP |
1 | 32 |
|
Data feed with AMP futures and Sierrachart
User210821 |
2026-05-11 17:24:38
John - SC Support LPN LP |
1 | 26 |
|
unable to place more than 5 contracts with micro es
User524690 |
2026-05-11 17:19:25
John - SC Support LPN LP |
1 | 35 |
|
Historical data for more than 10 years
User469236 |
2026-05-11 17:13:27
John - SC Support LPN LP |
18 | 2603 |
|
DTC NOT ACTIVE
Abhinair00 |
2026-05-11 17:09:17
John - SC Support LPN LP |
1 | 33 |
|
Logged on to make a trade, can't log on to close it.
User359632 |
2026-05-11 16:57:28
John - SC Support LPN LP |
2 | 31 |
|
Images won't upload
User359632 |
2026-05-11 16:51:01
John - SC Support LPN LP |
3 | 39 |
|
Heatmap troubles
User371086 |
2026-05-11 16:20:27
John - SC Support LPN LP |
1 | 46 |
|
Stop Market Order
Andreyanul |
2026-05-11 16:18:23
User135243 LPN LP |
1 | 23 |
|
How to display pending orders/open position on Chart-DOM?
Alex Q |
2026-05-11 15:51:15
John - SC Support LPN LP |
11 | 3155 |
|
Feature request: Function to allow chart data access across chartbooks
User708541 |
2026-05-11 15:39:11
John - SC Support LPN LP |
1 | 46 |