Support Board
Date/Time: Tue, 09 Jun 2026 18:28:31 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-08 14:33:26
Sierra_Chart Engineering LPN LP |
61 | 11983 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 7093 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2670 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20141 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6904 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1788 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1820 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5662 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4731 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106852 |
|
Getting Connected to the Denali Data
johnnietaylor3 |
2026-06-09 18:24:23
John - SC Support LPN LP |
1 | 13 |
|
latest update and changes to combined Pull/Stack column
User993067 |
2026-06-09 18:15:03
User993067 LPN LP |
7 | 215 |
|
dom/tape freeze after burst of volume in ES
Island_Trader |
2026-06-09 18:01:22
Island_Trader LPN LP |
4 | 146 |
|
How do I get the open value to show???
User922418 |
2026-06-09 18:00:43
User922418 LPN LP |
2 | 16 |
|
Somethin wrong with MBO
User682437 |
2026-06-09 17:37:30
John - SC Support LPN LP |
1 | 14 |
|
Disconnect from remote side
User98657 |
2026-06-09 17:36:12
frozentundra LPN LP |
7 | 117 |
|
ES is having the liquidity of MES and MES the liquidity of ES
luisn |
2026-06-09 17:34:39
John - SC Support LPN LP |
1 | 24 |
|
Chart data missing for the period when I haven't opened CB for a few days/weeks!
J DIDDY |
2026-06-09 17:28:53
John - SC Support LPN LP |
5 | 51 |
|
Incorrect P/L after connection issue
User116190 |
2026-06-09 17:27:34
John - SC Support LPN LP |
1 | 14 |
|
CME Data Freezing
User725043 |
2026-06-09 17:23:48
blt LPN LP |
119 | 3995 |
|
Refund
Kazor |
2026-06-09 16:59:36
John - SC Support LPN LP |
1 | 31 |
|
Alert on a line not triggering
User213504 |
2026-06-09 16:55:40
John - SC Support LPN LP |
1 | 16 |
|
MNQ data bars not showing for current day
User518877 |
2026-06-09 16:44:23
John - SC Support LPN LP |
1 | 19 |
|
[User Discussion] - Crypto Symbols missing since Friday
autopilot3318 |
2026-06-09 16:06:11
autopilot3318 LPN LP |
4 | 52 |
|
Multiple services, sharing data feed
User166108 |
2026-06-09 14:56:04
User166108 LPN LP |
9 | 214 |
|
Chart is not displayed after upgrade
amirN |
2026-06-09 14:42:49
amirN LPN LP |
6 | 80 |
|
[User Discussion] - The Ultimate PC of the year 2020 for Sierra Chart. CPU/GPU/CM/RAM/SSD
Dorian |
2026-06-09 14:33:20
Sierra_Chart Engineering LPN LP |
69 | 28599 |
|
Chart blank after entering XAGUAD and click change chart symbol, can not load GC Gold
DABI |
2026-06-09 14:12:54
John - SC Support LPN LP |
1 | 27 |
|
Problem with TETON
User768427 |
2026-06-09 14:08:08
John - SC Support LPN LP |
3 | 56 |
|
Chart showing the opposite values and direction compared to my mentor’s chart
Nicho88 |
2026-06-09 14:01:10
John - SC Support LPN LP |
1 | 41 |
|
Super impose different instruments
User449884 |
2026-06-09 13:44:10
John - SC Support LPN LP |
1 | 37 |
|
Charts stop updating and require Reconnect
qkzguto |
2026-06-09 13:43:19
John - SC Support LPN LP |
7 | 66 |
|
Switching to CQG/Rithmic
Jimmyy |
2026-06-09 12:42:17
Jimmyy LPN LP |
8 | 358 |
|
'Use Market Data Direct From Primary Server' setting
User512353 |
2026-06-09 11:46:20
User512353 LPN LP |
0 | 28 |
|
[FEATURE REQUEST] - Customize Chart Trade Menu - Buy/Sell Triggered Limit with Chase (Auto-Set)
E1ite51 |
2026-06-09 04:14:20
E1ite51 LPN LP |
1 | 73 |
|
More color gradients on number bars
NorthernTrader_21 |
2026-06-08 22:03:55
John - SC Support LPN LP |
3 | 48 |
|
Reload and Recalculate make some Large Volume Trade markers dissapear
EricCF |
2026-06-08 20:32:40
Sierra_Chart Engineering LPN LP |
11 | 291 |
|
trade activity log is not getting the fills data
RutuvedGCG |
2026-06-08 20:26:18
John - SC Support LPN LP |
1 | 28 |
|
Data feed issue (Denali vs Rithmic)
KylieV1618 |
2026-06-08 20:17:27
John - SC Support LPN LP |
1 | 40 |
|
none of my chartbooks are loading after repayment.
100ktrades |
2026-06-08 20:11:03
John - SC Support LPN LP |
7 | 102 |