Support Board
Date/Time: Sat, 09 May 2026 00:40:55 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 1386 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 19245 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 5150 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6612 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11475 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1590 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1679 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5509 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4564 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106584 |
|
JSON parse error
User963976 |
2026-05-09 00:19:59
JEROME7968 LPN LP |
26 | 530 |
|
My Remote Builds are Failing with a JSON parse error.
User413206 |
2026-05-08 21:55:11
bitzbytz786 LPN LP |
21 | 1326 |
|
Im trying to setup my new account / Package 12 with live cme cbot data
User720018 |
2026-05-08 21:36:32
John - SC Support LPN LP |
1 | 15 |
|
Failed to generate the DLL file. (After Builder Fix)
MajorG |
2026-05-08 21:25:21
John - SC Support LPN LP |
5 | 56 |
|
Multiple instances
User516084 |
2026-05-08 21:21:36
John - SC Support LPN LP |
1 | 16 |
|
tick data
User411320 |
2026-05-08 20:39:44
John - SC Support LPN LP |
1 | 15 |
|
CQG can not connect with Sierra
User904434 |
2026-05-08 20:04:05
John - SC Support LPN LP |
1 | 14 |
|
2899 VbP special effects
MarcOh |
2026-05-08 19:58:59
MarcOh LPN LP |
2 | 37 |
|
Documentation update needed: Path for - "Always Use 'Data' Folder Within main Folder"
kvcornie |
2026-05-08 19:49:43
John - SC Support LPN LP |
1 | 28 |
|
JSON parse error
User411320 |
2026-05-08 19:11:56
User411320 LPN LP |
3 | 39 |
|
Having Volume Profile and Delta Profile side by side.
blazemk |
2026-05-08 18:33:19
Prince of Wall Street LPN LP |
20 | 2635 |
|
[Programming Help] - NumPriceLevels Showing Zero in ACSIL Study
TraderBiku |
2026-05-08 18:26:14
ForgivingComputers.com LPN LP |
1 | 55 |
|
Faster / shorter audio alerts?
user727 |
2026-05-08 17:26:10
John - SC Support LPN LP |
9 | 2435 |
|
Build Output error
User769783 |
2026-05-08 17:15:05
Sierra_Chart Engineering LPN LP |
4 | 51 |
|
Unable to build Custom Studies
User840964 |
2026-05-08 17:12:28
Sierra_Chart Engineering LPN LP |
3 | 76 |
|
ASCIL study not compiling
User678903 |
2026-05-08 17:12:14
Sierra_Chart Engineering LPN LP |
3 | 47 |
|
Build Server Errors
droz1990 |
2026-05-08 17:12:00
Sierra_Chart Engineering LPN LP |
2 | 41 |
|
Large Volume Trade Study Issue
User453788 |
2026-05-08 16:05:40
User260640 LPN LP |
44 | 7836 |
|
jdt MACD/Bollinger Bands/Heiken-ashi Source code not available
User442257 |
2026-05-08 14:52:39
User442257 LPN LP |
2 | 31 |
|
Visibility Option for Studies [Feature Request]
Deenius |
2026-05-08 14:11:07
John - SC Support LPN LP |
2 | 101 |
|
Historical data is not loading
LongTermProfit123 |
2026-05-08 13:59:51
John - SC Support LPN LP |
6 | 55 |
|
update does not seem to work
AKR |
2026-05-08 13:23:08
John - SC Support LPN LP |
1 | 37 |
|
payment
User144295 |
2026-05-08 12:50:29
User426928 LPN LP |
4 | 87 |
|
What Is the Difference Between Next/Previous Chart and Next/Previous Window
Deenius |
2026-05-08 11:51:39
Sierra_Chart Engineering LPN LP |
1 | 41 |
|
Build error:including on build 3
BenjFlame |
2026-05-08 11:50:47
Sierra_Chart Engineering LPN LP |
1 | 36 |
|
Multi-Year Backtest Performance and Simulation Account Issues
User499597 |
2026-05-08 09:19:40
User499597 LPN LP |
4 | 82 |
|
Values to display in the compact tool value window
Fabio |
2026-05-08 06:51:27
TraderBake LPN LP |
2 | 668 |
|
Chart price not moving (stack)
Medhanie1 |
2026-05-08 04:09:46
Sierra_Chart Engineering LPN LP |
5 | 63 |