Support Board
Date/Time: Wed, 29 Apr 2026 12:31:51 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 18610 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 4915 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6517 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11277 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1533 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1634 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5442 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4491 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106473 |
|
Question About Pausing or Suspending Subscription During Vacation
User774272 |
2026-04-29 12:24:42
User774272 LPN LP |
4 | 234 |
|
Sierra Charts Charts Frozen
stockgurutrades |
2026-04-29 12:24:29
stockgurutrades LPN LP |
0 | 1 |
|
Ask frozen/not updating on U.S. Equities Consolidated Tape
User383986 |
2026-04-29 12:24:02
User383986 LPN LP |
4 | 66 |
|
Weird font all of a sudden how to change
TopGunTrader |
2026-04-29 11:58:56
TopGunTrader LPN LP |
0 | 6 |
|
Crypto trading issue
User395175 |
2026-04-29 11:41:27
jamesingra LPN LP |
15 | 3596 |
|
Live data and prop firm accounts
User359632 |
2026-04-29 08:21:40
User135243 LPN LP |
1 | 29 |
|
Sound Alert on Chart Drawing - Extended Rextangle - over CHarts different Time Frames
User683382 |
2026-04-29 08:05:58
User683382 LPN LP |
0 | 8 |
|
[User Discussion] - SierraChart Games!
seandunaway |
2026-04-29 07:23:21
User855086 LPN LP |
4 | 1482 |
|
Horizontal Line at Time - How do I set it to display closing prices?
Deenius |
2026-04-29 06:53:06
Deenius LPN LP |
6 | 71 |
|
[User Discussion] - CME Real-Time Data Not Active (Professional Account)
User677971 |
2026-04-29 06:52:11
User677971 LPN LP |
0 | 29 |
|
Struggling to connect
Believe |
2026-04-29 06:34:16
Believe LPN LP |
0 | 9 |
|
Large volume trade indicator bug
User751630 |
2026-04-29 06:32:20
User751630 LPN LP |
7 | 180 |
|
chartbook issues
User612701 |
2026-04-29 05:20:22
TraderBake LPN LP |
7 | 67 |
|
v. 2889: Recent Bid/Ask Not Showing When NQ Tick Size Is Changed
User261655 |
2026-04-29 01:27:15
Sierra_Chart Engineering LPN LP |
12 | 251 |
|
Feedback regarding the recent change to nfty notification content
szeist |
2026-04-29 00:11:45
Sierra_Chart Engineering LPN LP |
3 | 92 |
|
NQM26-CME historical depth backfill: "Type unspecified" — server-side, cf ThreadID=59249
rmn_shkrv |
2026-04-29 00:08:41
Sierra_Chart Engineering LPN LP |
2 | 40 |
|
Issue with Buy Button in Trade Window (Non-Compact View)
User966246 |
2026-04-28 23:59:30
User966246 LPN LP |
4 | 101 |
|
Teton 2 connection
lovelivelaught |
2026-04-28 23:26:30
lovelivelaught LPN LP |
2 | 50 |
|
Control Bars - Chart - Cannot Assign Keyboard Shortcuts [Bug Report]
Deenius |
2026-04-28 23:01:54
Sierra_Chart Engineering LPN LP |
4 | 130 |
|
About rollover and ACSIL
User395175 |
2026-04-28 22:55:37
User395175 LPN LP |
0 | 22 |
|
CFE feed: PITCH data preservation in SCID/SCDD
AndyB |
2026-04-28 21:59:42
Sierra_Chart Engineering LPN LP |
1 | 42 |
|
Chart Data Issues
User327465 |
2026-04-28 21:30:22
John - SC Support LPN LP |
5 | 56 |
|
More than 3 Denali Exchange Data Feed Connections on Same Computer Simultaneously
User512353 |
2026-04-28 21:20:25
John - SC Support LPN LP |
7 | 99 |
|
Getting accurate info for MES but not ES
User558370 |
2026-04-28 18:52:35
John - SC Support LPN LP |
3 | 50 |
|
Trade Window not showing when detached from chart
Medhanie1 |
2026-04-28 18:49:57
John - SC Support LPN LP |
1 | 24 |
|
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 |
2026-04-28 18:45:54
John - SC Support LPN LP |
14 | 522 |
|
[User Discussion] - My Recent Experiences with LLMs (fancy name: AI)
Tony |
2026-04-28 18:44:40
John - SC Support LPN LP |
1 | 46 |
|
chart border ?
zippyzip |
2026-04-28 17:59:39
John - SC Support LPN LP |
8 | 87 |
|
Spreadsheet
User841161 |
2026-04-28 17:57:43
John - SC Support LPN LP |
3 | 36 |