Support Board
Date/Time: Tue, 11 Aug 2026 17:34:01 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 2118 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-06-23 15:23:57
Sierra_Chart Engineering LPN LP |
63 | 16290 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 9607 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 3529 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 21517 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 7523 |
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[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 2276 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6135 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 107578 |
|
Chat ID setting per Alert
$tack |
2026-08-11 17:05:00
User107755 LPN LP |
4 | 624 |
|
Custom ACSIL DLL not appearing in Add Custom Study list
User101363 |
2026-08-11 16:37:51
User101363 LPN LP |
2 | 26 |
|
Spredsheet
User841161 |
2026-08-11 16:25:13
User841161 LPN LP |
0 | 7 |
|
DOM horizontal grid line alignment
User453636 |
2026-08-11 15:48:34
User453636 LPN LP |
2 | 39 |
|
BidVolume/AskVolume field - does the non-Market-Depth Full CME Group data tier include it?
chahreddine |
2026-08-11 15:37:08
chahreddine LPN LP |
2 | 62 |
|
Renko Bar sizes
doctor10 |
2026-08-11 15:31:45
doctor10 LPN LP |
4 | 74 |
|
Bid / Ask Depth Bars with tick compression.
joshtrader |
2026-08-11 15:19:59
Sierra_Chart Engineering LPN LP |
1 | 45 |
|
When running on a live account, Sierra runs super slow, when switching to SIM, it runs OK?
User172061 |
2026-08-11 15:01:39
Sierra_Chart Engineering LPN LP |
3 | 41 |
|
Chart
User579972 |
2026-08-11 14:59:48
Sierra_Chart Engineering LPN LP |
1 | 18 |
|
market order receive to market fill : 28.685ms MES futures
flare9x |
2026-08-11 14:37:09
Sierra_Chart Engineering LPN LP |
1 | 18 |
|
Chart Values Tool on Chart DOM
nosast |
2026-08-11 14:28:16
Sierra_Chart Engineering LPN LP |
1 | 32 |
|
problems with my delta and volume profiles resetting on the dom
ldepadey |
2026-08-11 14:24:35
Sierra_Chart Engineering LPN LP |
1 | 64 |
|
SC2929 unresponsive during chartbook loading
User512353 |
2026-08-11 11:57:53
TH.555 LPN LP |
22 | 560 |
|
Denali historical data length
caldie67 |
2026-08-11 10:18:31
caldie67 LPN LP |
2 | 62 |
|
[Programming Help] - ACSIL access to TPO Profile per-price occupancy
User589744 |
2026-08-11 08:30:28
Sierra_Chart Engineering LPN LP |
3 | 75 |
|
[Programming Help] - custom DTC trading service — new order not correlating with local order record
User144502 |
2026-08-11 06:23:58
Sierra_Chart Engineering LPN LP |
4 | 59 |
|
UPDATING CHARTBOOK
usataFX |
2026-08-11 04:50:59
Sierra_Chart Engineering LPN LP |
5 | 492 |
|
how do I could customise my candlestick charts?
b1u3lee |
2026-08-11 01:26:22
Sierra_Chart Engineering LPN LP |
3 | 97 |
|
How does SierraChart decide a plugin is incompatible?
User166108 |
2026-08-11 01:24:18
Sierra_Chart Engineering LPN LP |
10 | 149 |
|
DOM Thin Bid/Ask Volume Bars during Combined Increments
Amped |
2026-08-11 01:16:41
Amped LPN LP |
1 | 30 |
|
VPOC color is spanning more than 1 price
joshtrader |
2026-08-11 01:07:50
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
Re-installing WITHOUT my existing charts and files
User463211 |
2026-08-11 00:46:53
Sierra_Chart Engineering LPN LP |
2 | 49 |
|
[Programming Help] - Need help with alert formula
Twiggy |
2026-08-10 23:12:42
Sawtooth LPN LP |
1 | 42 |
|
Menu looks strange
User137622 |
2026-08-10 22:08:35
Sierra_Chart Engineering LPN LP |
1 | 40 |
|
Second system not getting data
John M |
2026-08-10 22:07:32
Sierra_Chart Engineering LPN LP |
4 | 115 |
|
Why is Connection Bar continuing being green even when internet is off
User195597 |
2026-08-10 22:06:08
Sierra_Chart Engineering LPN LP |
7 | 184 |
|
Chart windows not keeping their settings
User840964 |
2026-08-10 17:31:07
User840964 LPN LP |
28 | 593 |
|
saved study collections don't appear in the control bar customization menu
User290454 |
2026-08-10 16:56:25
User290454 LPN LP |
4 | 52 |