Support Board
Date/Time: Sat, 09 May 2026 15:36:14 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 1450 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 19259 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 5154 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6613 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11477 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1592 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1680 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5512 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4565 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106590 |
|
no data
User295336 |
2026-05-09 14:36:05
User295336 LPN LP |
0 | 6 |
|
Cannot access or manage a simulation account —
User471150 |
2026-05-09 13:04:36
User471150 LPN LP |
3 | 86 |
|
Chart replay
Jimmyy |
2026-05-09 12:53:23
Jimmyy LPN LP |
44 | 1212 |
|
free trial info and prop firm connectivity with integrated 11
User663543 |
2026-05-09 11:16:15
User663543 LPN LP |
0 | 10 |
|
Large Volume Trade Study Issue
User453788 |
2026-05-09 06:26:45
User751630 LPN LP |
46 | 7898 |
|
2899 VbP special effects
MarcOh |
2026-05-09 05:47:51
foxhunterskl LPN LP |
3 | 65 |
|
Input Slot Max to 75
bitzbytz786 |
2026-05-09 05:02:49
bitzbytz786 LPN LP |
0 | 18 |
|
JSON parse error
User963976 |
2026-05-09 04:57:49
Sierra_Chart Engineering LPN LP |
27 | 577 |
|
My Remote Builds are Failing with a JSON parse error.
User413206 |
2026-05-09 04:56:43
Sierra_Chart Engineering LPN LP |
22 | 1356 |
|
Using AI in conjunction with Sierra Chart.
cgarrad |
2026-05-09 04:47:55
PapaSoma LPN LP |
18 | 3459 |
|
[User Discussion] - SierraChart Games!
seandunaway |
2026-05-09 01:50:01
User657828 LPN LP |
4 | 1588 |
|
Im trying to setup my new account / Package 12 with live cme cbot data
User720018 |
2026-05-08 21:36:32
John - SC Support LPN LP |
1 | 25 |
|
Failed to generate the DLL file. (After Builder Fix)
MajorG |
2026-05-08 21:25:21
John - SC Support LPN LP |
5 | 67 |
|
Multiple instances
User516084 |
2026-05-08 21:21:36
John - SC Support LPN LP |
1 | 30 |
|
tick data
User411320 |
2026-05-08 20:39:44
John - SC Support LPN LP |
1 | 26 |
|
CQG can not connect with Sierra
User904434 |
2026-05-08 20:04:05
John - SC Support LPN LP |
1 | 24 |
|
Documentation update needed: Path for - "Always Use 'Data' Folder Within main Folder"
kvcornie |
2026-05-08 19:49:43
John - SC Support LPN LP |
1 | 39 |
|
JSON parse error
User411320 |
2026-05-08 19:11:56
User411320 LPN LP |
3 | 52 |
|
Having Volume Profile and Delta Profile side by side.
blazemk |
2026-05-08 18:33:19
Prince of Wall Street LPN LP |
20 | 2649 |
|
[Programming Help] - NumPriceLevels Showing Zero in ACSIL Study
TraderBiku |
2026-05-08 18:26:14
ForgivingComputers.com LPN LP |
1 | 70 |
|
Faster / shorter audio alerts?
user727 |
2026-05-08 17:26:10
John - SC Support LPN LP |
9 | 2439 |
|
Build Output error
User769783 |
2026-05-08 17:15:05
Sierra_Chart Engineering LPN LP |
4 | 58 |
|
Unable to build Custom Studies
User840964 |
2026-05-08 17:12:28
Sierra_Chart Engineering LPN LP |
3 | 85 |
|
ASCIL study not compiling
User678903 |
2026-05-08 17:12:14
Sierra_Chart Engineering LPN LP |
3 | 56 |
|
Build Server Errors
droz1990 |
2026-05-08 17:12:00
Sierra_Chart Engineering LPN LP |
2 | 47 |
|
jdt MACD/Bollinger Bands/Heiken-ashi Source code not available
User442257 |
2026-05-08 14:52:39
User442257 LPN LP |
2 | 37 |
|
Visibility Option for Studies [Feature Request]
Deenius |
2026-05-08 14:11:07
John - SC Support LPN LP |
2 | 108 |
|
Historical data is not loading
LongTermProfit123 |
2026-05-08 13:59:51
John - SC Support LPN LP |
6 | 64 |
|
update does not seem to work
AKR |
2026-05-08 13:23:08
John - SC Support LPN LP |
1 | 42 |
