Support Board
Date/Time: Tue, 20 Oct 2026 15:19:33 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 13595 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 6084 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 412 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 360 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 848 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2044 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18682 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3564 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4755 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23138 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8379 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6793 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108635 |
|
Below Bid and Above Ask - access
Sudhirc |
2026-10-20 14:54:07
Sudhirc LPN LP |
0 | 6 |
|
Live Data feed still delayed
Billion Flow |
2026-10-20 14:49:02
Billion Flow LPN LP |
2 | 28 |
|
[Programming Help] - ACSIL — Positioning a historical bar at a specified horizontal chart location
User623444 |
2026-10-20 14:16:26
John - SC Support LPN LP |
1 | 18 |
|
Rithmic Direct - DTC keeps reconnecting; charts and Dom are frozen
User579915 |
2026-10-20 13:57:46
John - SC Support LPN LP |
1 | 30 |
|
Αdditional questions
User192420 |
2026-10-20 13:47:44
John - SC Support LPN LP |
1 | 32 |
|
Large Volume Trade Indicator – marker size proportional to actual trade volume
NikE3 |
2026-10-20 13:45:51
John - SC Support LPN LP |
1 | 63 |
|
Package 3 only for historical CME tick data (MNQ/NQ/ES/MES)?
User192420 |
2026-10-20 13:20:12
John - SC Support LPN LP |
1 | 46 |
|
Sierra Chart Trial- Unable to connect to data feed
User537679 |
2026-10-20 09:50:42
User135243 LPN LP |
1 | 36 |
|
AvailableFunds balance not updating in realtime
c_currency |
2026-10-20 07:57:59
user2732 LPN LP |
9 | 391 |
|
[User Discussion] - VIX alternative for NQ/ES on Denali
User449884 |
2026-10-19 22:11:31
User449884 LPN LP |
0 | 54 |
|
submit a trade order from the Reward/Risk
rededge |
2026-10-19 20:37:46
Sierra_Chart Engineering LPN LP |
9 | 148 |
|
Subject: Pre-purchase questions — FDAX/CL historical data and ACSIL backtesting
User471809 |
2026-10-19 20:10:44
John - SC Support LPN LP |
1 | 53 |
|
Volume at Price Threshold Alert V2 question
tradermartn5 |
2026-10-19 20:04:30
John - SC Support LPN LP |
7 | 112 |
|
Not Connected (In Red) Message - with Free Trial Start Up
User510765 |
2026-10-19 19:10:35
John - SC Support LPN LP |
1 | 49 |
|
Deribit realtime data freezes randomly
User639867 |
2026-10-19 18:28:13
Sierra_Chart Engineering LPN LP |
7 | 327 |
|
How to feed my own data to SC?
maxima120 |
2026-10-19 18:27:01
User719512 LPN LP |
1 | 87 |
|
1 side of DOM not populating
Lambrah |
2026-10-19 16:05:40
John - SC Support LPN LP |
1 | 68 |
|
BTC Data Not Live
User228607 |
2026-10-19 16:02:25
John - SC Support LPN LP |
3 | 59 |
|
Pre-sales: personal GC market-depth alerts to my own phone
User977742 |
2026-10-19 15:58:36
John - SC Support LPN LP |
1 | 56 |
|
Update Sierra Charts and lost all studies and settings
Jimmyz83 |
2026-10-19 15:46:21
John - SC Support LPN LP |
1 | 70 |
|
Renewal date alteration
User266036 |
2026-10-19 15:43:03
John - SC Support LPN LP |
1 | 46 |
|
b-poc extension lines red for down bar green for up bar
User303857 |
2026-10-19 15:19:55
John - SC Support LPN LP |
2 | 76 |
|
Refund request – Annual subscription renewed automatically
chris12 |
2026-10-19 14:51:51
John - SC Support LPN LP |
1 | 91 |
|
Market Depth Historical Graph Colors Not Updating and DOM Showing 0 Levels – Help
User719037 |
2026-10-19 14:43:43
John - SC Support LPN LP |
1 | 96 |
|
Not Connected in Trial
StefanDe |
2026-10-19 14:28:46
John - SC Support LPN LP |
18 | 1573 |