Support Board
Date/Time: Fri, 30 Oct 2026 15:40:03 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - EUREX Data Feed Server Changes - Restart Sierra Chart Required
Sierra_Chart Engineering |
2026-10-27 14:31:40
Sierra_Chart Engineering LPN LP |
2 | 463 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP |
25 | 14666 |
|
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering |
2026-10-18 22:24:16
Sierra_Chart Engineering LPN LP |
7 | 7144 |
|
[Sticky] [Locked] - NASDAQ Data Issues 2026-10-14 and 2026-10-15
Sierra_Chart Engineering |
2026-10-15 19:56:25
Sierra_Chart Engineering LPN LP |
1 | 621 |
|
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering |
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP |
0 | 587 |
|
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering |
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP |
2 | 998 |
|
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering |
2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP |
1 | 2183 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP |
64 | 18901 |
|
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering |
2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP |
3 | 3712 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 4947 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 23336 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 8490 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 6894 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 108809 |
|
Package 11
User142031 |
2026-10-30 14:58:58
User142031 LPN LP |
0 | 6 |
|
Changing the Order of Drawing Layers [Feature Request]
Deenius |
2026-10-30 14:54:35
LittleBB LPN LP |
2 | 247 |
|
Please allow all drawing tools an option to render behind the chart bars.
LittleBB |
2026-10-30 14:51:14
LittleBB LPN LP |
4 | 63 |
|
DOM Display in the Replay Chart
User804196 |
2026-10-30 13:50:00
User804196 LPN LP |
2 | 83 |
|
Two Factor Auth message being received via Message Log while I'm already logged in.
User158823 |
2026-10-30 12:55:03
User158823 LPN LP |
3 | 78 |
|
SC crashing while loading
DDC |
2026-10-30 12:37:41
DDC LPN LP |
0 | 27 |
|
Feature Request: Separate Color for Evening Session TPO Profiles
User707785 |
2026-10-30 11:43:16
mikrom LPN LP |
4 | 84 |
|
[Feature Request] "To Next Session Start" and "To Next Time" Options for Replay Tool
Deenius |
2026-10-30 10:54:25
Deenius LPN LP |
0 | 19 |
|
ACSIL Feature Request: Support for modifying the color of specific TPO subperiods
mikrom |
2026-10-30 10:35:28
User707785 LPN LP |
1 | 56 |
|
DOM Tick Compression
User453636 |
2026-10-30 09:11:27
User453636 LPN LP |
0 | 32 |
|
FESX market depth discrepancy outside the day’s high/low range
User197029 |
2026-10-30 08:17:38
User197029 LPN LP |
0 | 31 |
|
Custom DLL's and Version
User21113 |
2026-10-30 06:46:24
Sierra_Chart Engineering LPN LP |
5 | 290 |
|
Inquiry About Discrepancy Between Formula Evaluation and Displayed Result in Spreadsheet
zenhunter |
2026-10-30 01:15:28
Sierra_Chart Engineering LPN LP |
2 | 529 |
|
Equity overnight session
Jeff Li |
2026-10-30 00:23:00
ChrisK LPN LP |
7 | 353 |
|
Denali – ZT (CME) and FGBS (Eurex): coverage, history depth, export
User293360 |
2026-10-29 23:59:58
Sierra_Chart Engineering LPN LP |
1 | 76 |
|
Server-Side Profit/Loss Management on Teton — Availability, Lockout Rules, and Feature Req
User573977 |
2026-10-29 22:54:53
Sierra_Chart Engineering LPN LP |
1 | 70 |
|
Deribit realtime data freezes randomly
User639867 |
2026-10-29 21:55:11
Sierra_Chart Engineering LPN LP |
9 | 470 |
|
[User Discussion] - Entry/Exit connecting line - control, color, and separate profit/loss colors
User782165 |
2026-10-29 20:04:57
User782165 LPN LP |
2 | 44 |
|
VXN_CGI
andreaforlani |
2026-10-29 19:33:01
SC Support LPN LP |
5 | 258 |
|
Bid & Ask Prices study shows Bid = Ask = trade price on all bars (v2957, Range chart)
User158823 |
2026-10-29 19:09:57
User158823 LPN LP |
8 | 281 |
|
MNQ Continuous Contract - Dates not found
LittleBB |
2026-10-29 17:58:28
Sierra_Chart Engineering LPN LP |
1 | 66 |
|
Move to breakeven for stop, step 2 not working.
User21243 |
2026-10-29 16:28:51
John - SC Support LPN LP |
1 | 55 |
|
Issue to re complile existing custom study dll due to version upgrade
Gunjan54 |
2026-10-29 16:20:06
John - SC Support LPN LP |
1 | 91 |
|
Ver. 2976-->perfect; Ver. 2978; 2979--->lagging (1 instance out of 7)
blt |
2026-10-29 15:42:08
blt LPN LP |
3 | 123 |