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Support Board

Date/Time: Sat, 26 Sep 2026 04:25:29 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering 		2026-09-25 01:09:47
Sierra_Chart Engineering LPN LP 		16 11195
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering 		2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP 		2 305
[Sticky] [Locked] - Notice: CME Nano Contracts - Trading and Market Data Corrections
Sierra_Chart Engineering 		2026-09-02 09:20:04
Sierra_Chart Engineering LPN LP 		1 1643
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering 		2026-08-26 13:41:18
Sierra_Chart Engineering LPN LP 		3 3761
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering 		2026-08-16 00:47:47
Sierra_Chart Engineering LPN LP 		64 18183
[Sticky] [Locked] - Updated: Information about CME Single Futures Support
Sierra_Chart Engineering 		2026-08-06 20:24:36
Sierra_Chart Engineering LPN LP 		3 3215
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering 		2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP 		0 4336
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering 		2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP 		56 22569
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering 		2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP 		6 8071
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering 		2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP 		8 6568
[Sticky] [Locked] - Videos
Sierra Chart Engineering 		2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP 		53 108228
Request for Trial Extension
User954790 		2026-09-26 02:36:53
User954790 LPN LP 		0 13
EUREX missing from trial
User237697 		2026-09-26 02:12:40
User237697 LPN LP 		2 46
Trial Account Restricted — Unable to Connect to SC Data
User368587 		2026-09-26 02:09:33
User368587 LPN LP 		0 24
chart values/ cross hair tool
User531621 		2026-09-25 22:20:46
User531621 LPN LP 		16 169
XBTUSD-BMEX,scid & dly data stopped on Sept 16th?
weav 		2026-09-25 21:21:46
Sierra_Chart Engineering LPN LP 		3 46
Plotting from Spreadsheet Study
User841161 		2026-09-25 19:36:56
User841161 LPN LP 		2 40
Services
JP4INV 		2026-09-25 18:41:55
John - SC Support LPN LP 		1 40
v2958 - recompile for define CHART_ARRAYS_AS_DOUBLE
User719512 		2026-09-25 18:34:50
Sierra_Chart Engineering LPN LP 		2 67
I OPENED AN ACCOUNT ALTHOUGH MY TRIAL IS ACTIVE ACCOUNT IS RESTRICTED
User201206 		2026-09-25 18:30:32
John - SC Support LPN LP 		1 56
Request for Trial Period Restore Account name Faisal85
Faisal Shabbir 		2026-09-25 18:25:40
John - SC Support LPN LP 		4 72
SC Data not enabled on package
User719037 		2026-09-25 18:24:21
John - SC Support LPN LP 		2 63
TRIAL Activation "Not Connected"
floofem 		2026-09-25 17:20:46
SC Support LPN LP 		7 157
Setting study DLL module function objects to indicate DLL is not loaded
User153286 		2026-09-25 17:05:01
User153286 LPN LP 		5 80
Delay of data
User406746 		2026-09-25 17:04:52
John - SC Support LPN LP 		1 31
GDI Drawing Custom Study Broken After Updating Sierra Charts
mnill 		2026-09-25 16:56:06
User719512 LPN LP 		2 59
Data Still Delayed
User801986 		2026-09-25 16:06:01
John - SC Support LPN LP 		4 64
MY TRIAL ENDED BEFORE I EVEN USED IT
masked01 		2026-09-25 16:03:45
John - SC Support LPN LP 		1 47
Volume Area Lines
User92573 		2026-09-25 16:01:26
John - SC Support LPN LP 		1 44
Inverted Chart Bug: When modifying drawings copied from another chart, they delete/vanish
HumblyTrading 		2026-09-25 16:01:02
TonyCipriani LPN LP 		22 1834
Lagging data feed
Jimmyy 		2026-09-25 15:51:39
John - SC Support LPN LP 		14 524
Merged TPOs highlighted?
User966246 		2026-09-25 15:32:48
John - SC Support LPN LP 		1 35
BTC volume + delta combined by all exchanges
poppadog 		2026-09-25 15:29:49
John - SC Support LPN LP 		1 35
REQUEST ON EXTENSION OF FREE TRIAL
Tycoon 		2026-09-25 14:59:37
John - SC Support LPN LP 		1 44
Cannot get SC Data feed on Trial Package
User381576 		2026-09-25 14:57:43
John - SC Support LPN LP 		1 73
My 22-day trial is active, but the account still shows “Restricted.
User946165 		2026-09-25 14:47:48
John - SC Support LPN LP 		1 47
ZQ Contracts Add request
BTFly 		2026-09-25 05:50:38
Sierra_Chart Engineering LPN LP 		1 38
Chart does not refresh simulated position / order fills after changing T&CQ Symbol
tomas262 		2026-09-25 00:24:13
Sierra_Chart Engineering LPN LP 		5 201
New installation on the same computer cannot log in:
User422396 		2026-09-25 00:03:35
Sierra Chart - Max LPN LP 		2 54
Invert prices setting showing 0 as price.
aznking12 		2026-09-24 22:45:40
user2732 LPN LP 		6 146