Support Board
Date/Time: Sat, 04 Apr 2026 03:55:07 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-03-27 05:40:16
Sierra_Chart Engineering LPN LP |
8 | 2321 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 5334 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 10669 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17661 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1351 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1459 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5254 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4284 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106175 |
|
Color Bar Based on Alert Condition - Draw Style at Chart Top
User83524 |
2026-04-04 03:44:02
User83524 LPN LP |
0 | 1 |
|
Installer Error and No log file found
User957317 |
2026-04-04 02:41:45
User957317 LPN LP |
2 | 58 |
|
Trade Account Monitor: User Profit/Loss Management
User783032 |
2026-04-03 23:44:06
Sierra_Chart Engineering LPN LP |
19 | 386 |
|
Memory leak and some chart not
User202728 |
2026-04-03 22:47:25
User202728 LPN LP |
11 | 107 |
|
Comex futures options
User188331 |
2026-04-03 22:23:00
User188331 LPN LP |
4 | 48 |
|
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 |
2026-04-03 22:07:59
User877866 LPN LP |
0 | 15 |
|
ACSIL - read state of trading lock triggered by Global Profit/Loss Management
curious16 |
2026-04-03 22:05:43
Sierra_Chart Engineering LPN LP |
6 | 195 |
|
Ludwig Levels
User329714 |
2026-04-03 21:32:09
John - SC Support LPN LP |
1 | 20 |
|
Rithmic data feed issues on chartboook
User4740 |
2026-04-03 19:47:44
User4740 LPN LP |
4 | 38 |
|
CME Data Freezing
User725043 |
2026-04-03 19:29:58
Rui S LPN LP |
102 | 2901 |
|
[User Discussion] - Study for Holiday Reminder
Tony |
2026-04-03 18:23:40
AlgoAlpha_1 LPN LP |
2 | 45 |
|
no data after 814am CST today
tecman240 |
2026-04-03 18:22:09
Tony LPN LP |
2 | 57 |
|
Charts not updating
ssangha84 |
2026-04-03 18:21:49
Tony LPN LP |
7 | 91 |
|
not receiving live data
User250571 |
2026-04-03 18:21:14
Tony LPN LP |
3 | 55 |
|
Intraday charts not updating with live data
RichardDKlein |
2026-04-03 18:20:08
Tony LPN LP |
3 | 36 |
|
No data have funded account with amp?
User598372 |
2026-04-03 18:18:13
Tony LPN LP |
3 | 33 |
|
Continuous Contract Selection Only Goes Back to 2021 — Not 2011
onesticktrader |
2026-04-03 17:16:33
John - SC Support LPN LP |
1 | 18 |
|
Data Feed Stuck at 08:14 bar (3min chart) on CME data
AlgoAlpha_1 |
2026-04-03 15:57:32
User135243 LPN LP |
4 | 64 |
|
all the duplicate and original charts change bar period.
captaindeji |
2026-04-03 15:50:32
John - SC Support LPN LP |
1 | 15 |
|
Speed of tape indicator study?
warpigs |
2026-04-03 15:41:03
warpigs LPN LP |
5 | 135 |
|
NYSE Market Statistics (Market Stats)
User924986 |
2026-04-03 15:29:47
John - SC Support LPN LP |
1 | 26 |
|
Request: hold shift to change Crosshair to Hand
ycomp |
2026-04-03 15:26:41
John - SC Support LPN LP |
1 | 25 |
|
No order fills for local sim accounts
User267016 |
2026-04-03 15:17:46
John - SC Support LPN LP |
1 | 21 |
|
missing data
tradewerx |
2026-04-03 15:13:21
John - SC Support LPN LP |
4 | 79 |
|
Duplicate chart session changed
User832613 |
2026-04-03 13:28:38
John - SC Support LPN LP |
1 | 24 |
|
UPDATE NOT FUNCTIONING
User232688 |
2026-04-03 13:14:17
John - SC Support LPN LP |
1 | 33 |
|
VIX data not live
kennedpa |
2026-04-03 12:59:02
kennedpa LPN LP |
0 | 27 |
|
How to connect a new Tradeify account to Sierra Chart?
User357195 |
2026-04-03 12:42:29
User357195 LPN LP |
4 | 134 |
|
Windows and Tabs
rondawes |
2026-04-03 07:10:09
Sierra_Chart Engineering LPN LP |
7 | 226 |
|
NYMEX Data
Dee Hamp |
2026-04-03 06:16:48
Sierra_Chart Engineering LPN LP |
3 | 45 |
|
Feature Request: Momentum Tails
BlueVein |
2026-04-03 02:39:03
gcUserStudies LPN LP |
51 | 7132 |