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Support Board


Date/Time: Thu, 12 Nov 2026 16:26:52 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Sticky] [Locked] - Important Notice: Market Data feed Changes, Required Update in December 2026
Sierra_Chart Engineering
2026-10-31 19:15:05
Sierra_Chart Engineering LPN LP
8 8622
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering
2026-10-19 18:22:55
Sierra_Chart Engineering LPN LP
25 15418
[Sticky] [Locked] - CQG, Rithmic Users Trading CME/CBOT/NYMEX/COMEX Move to Teton Routing
Sierra_Chart Engineering
2026-10-15 06:09:18
Sierra_Chart Engineering LPN LP
0 858
[Sticky] [Locked] - New Quote Board Features and Recent Resolved issues with Quote Board
Sierra_Chart Engineering
2026-09-24 19:47:07
Sierra_Chart Engineering LPN LP
2 1156
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP
0 5216
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP
56 23567
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP
6 8655
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP
8 7031
[Sticky] [Locked] - Videos
Sierra Chart Engineering
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP
53 109002
Graphic Settings
User688525
2026-11-12 15:48:17
John - SC Support LPN LP
2 33
Trade DOM Speed and Responsiveness
dumblydorr
2026-11-12 15:38:38
User719512 LPN LP
18 344
DOM
AKR
2026-11-12 15:21:05
John - SC Support LPN LP
11 324
No real-time data for ESZ26-CME since 06:24:53 UTC (SC Data)
Ovy
2026-11-12 15:07:50
John - SC Support LPN LP
1 44
ICE Futures Europe (FTSE 100 futures) data availability and historical data
Montosca
2026-11-12 15:02:49
John - SC Support LPN LP
5 104
Volume by Price: (SG6) Colors Bleed Through Value Area (SG20) ln:50 Has no effect
User708541
2026-11-12 15:00:40
John - SC Support LPN LP
3 65
Trade DOM settings not taking effect
Velimir
2026-11-12 14:55:13
John - SC Support LPN LP
4 351
Changing a Custom Symbol Via ACSIL
User900285
2026-11-12 03:12:56
User900285 LPN LP
0 41
Indicator Value Label not legible
Trader8080
2026-11-11 22:42:53
John - SC Support LPN LP
5 76
[Programming Help] - Cannot compile Custom Studies
jsob
2026-11-11 21:36:18
Sierra_Chart Engineering LPN LP
17 336
Before buying Package 11: real-time CME data options for Numbers Bars with a funded Lucid (prop) account (account: kwin1981)
User643122
2026-11-11 20:35:21
John - SC Support LPN LP
1 65
Feature Request: ACSIL Functions for MDI Window Positioning and Multi-Monitor/Desktop Supp
User396
2026-11-11 19:06:17
Sierra_Chart Engineering LPN LP
4 559
[Locked] - Sierra Chart Policy on Artificial Intelligence!
Sierra_Chart Engineering
2026-11-11 18:19:18
Sierra_Chart Engineering LPN LP
2 649
IBKR futures option symbol
WheresMoney
2026-11-11 18:04:18
WheresMoney LPN LP
2 54
VXD (Cboe DJIA Volatility Index) availability in Cboe Global Indices data
t3chn0l0gyst
2026-11-11 17:46:59
John - SC Support LPN LP
1 40
NO market statistics data?
User244327
2026-11-11 17:28:04
User244327 LPN LP
1 47
Chart Replay - P&L resets at midngight - FIX?
HeyUgly
2026-11-11 17:27:54
Tony LPN LP
2 78
Build 2982: market depth historical graph
User117347
2026-11-11 17:07:44
John - SC Support LPN LP
1 71
ACSIL programming concept questions
User512353
2026-11-11 16:22:39
User719512 LPN LP
1 59
[User Discussion] - Question
User437588
2026-11-11 15:21:48
User437588 LPN LP
0 49
Allowed use: own ACSIL study on historical CME tick data, export of study results only
User365934
2026-11-11 13:46:00
John - SC Support LPN LP
1 66
Running Sierra Chart with a custom ACSIL DLL on a VPS - licence and CME real-time data
User291209
2026-11-11 13:41:45
John - SC Support LPN LP
1 67
Camarilla pivot point(Formula type 5) S6 & R6 not plotting
User763335
2026-11-11 05:15:06
User751630 LPN LP
7 1451
DTC paper-only attestation and service-change command binding (2980)
User526199
2026-11-11 03:21:18
Sierra_Chart Engineering LPN LP
1 129
Problem Authorizing User for a new Custom Study
Meklon
2026-11-11 01:24:34
User719512 LPN LP
5 140
[Programming Help] - Custom Study Remote Build or custom study enumeration changes lately??
User275839
2026-11-10 22:38:40
User275839 LPN LP
3 72
Missing data
User579290
2026-11-10 21:43:09
User579290 LPN LP
2 61
Problem with system speed with chartbook share
User415279
2026-11-10 21:24:13
John - SC Support LPN LP
4 84
Can't move stop loss on ES, but can in ZN
pinetrades
2026-11-10 21:18:47
Sierra_Chart Engineering LPN LP
10 158
Spreadsheet Color Settings Cannot Be Saved for Multiple Presets
Deenius
2026-11-10 20:45:28
Sierra_Chart Engineering LPN LP
2 120
Having lots of trouble connecting today - now cannot connect at all
User558370
2026-11-10 20:15:57
John - SC Support LPN LP
3 81