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Support Board

Date/Time: Wed, 30 Sep 2026 14:29:45 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Chart is frozen
User806021 		2022-04-15 16:46:51
Sierra Chart Engineering LPN LP 		4 711
Data Feed Issue/Message Log Email
User845066 		2022-04-15 16:37:54
Sierra Chart Engineering LPN LP 		5 993
Displaying Live PROFIT FACTOR
User348924 		2022-04-15 16:30:53
John - SC Support LPN LP 		1 799
PLATEFORME problème
lothore 		2022-04-15 16:25:57
John - SC Support LPN LP 		1 630
Deribit - Volatility Index_No Data
User662810 		2022-04-15 16:25:23
Sierra Chart Engineering LPN LP 		1 743
There isn't a trade for 4 Symbols?
User795226 		2022-04-15 16:24:50
John - SC Support LPN LP 		1 637
quick update from laptop to dusty PC Sierra version
moneylovesdwayne 		2022-04-15 16:22:54
John - SC Support LPN LP 		1 674
[User Discussion] - internet download speed
User259724 		2022-04-15 15:53:19
Sierra Chart Engineering LPN LP 		1 1012
my sierra charts are not updating price
Mido1765 		2022-04-15 15:22:15
Sierra Chart Engineering LPN LP 		2 1262
volume by price
jakeybleez 		2022-04-15 14:52:48
John - SC Support LPN LP 		3 751
How to set attached chart timezone to match study chart
User660727 		2022-04-15 14:39:18
User660727 LPN LP 		0 625
Grid spacing
Dennis B. 		2022-04-15 14:25:12
Dennis B. LPN LP 		1 644
Data feed not working
User648702 		2022-04-15 13:33:23
User907968 LPN LP 		1 837
Current day intraday data is not displaying
User910795 		2022-04-15 13:31:32
User907968 LPN LP 		1 855
Data for all symbols stopped at 5:00pm EST 2022-04-14
User265350 		2022-04-15 12:14:00
User907968 LPN LP 		1 805
new activated account showing old account connection
User73630 		2022-04-15 09:41:25
Sierra Chart Engineering LPN LP 		6 833
Upcoming Webinar (Trading Research Group)
Sierra Chart Engineering 		2022-04-15 07:11:28
alluringshouldered LPN LP 		13 3050
receive no DATA!!!
User579979 		2022-04-15 02:24:23
fykemang LPN LP 		3 685
dom recenter line
Gtrader510 		2022-04-14 20:25:15
John - SC Support LPN LP 		1 894
Trade Activity Log information missing with Teton
Meklon 		2022-04-14 20:04:14
Meklon LPN LP 		2 917
Renko bricks
Ken Smith 		2022-04-14 17:48:13
John - SC Support LPN LP 		1 748
Created an account but can't login to the platform.
transbalta 		2022-04-14 17:29:10
John - SC Support LPN LP 		1 700
Option for Light Theme for the Dialog Grid?
ycomp 		2022-04-14 17:25:54
Sierra Chart Engineering LPN LP 		3 1219
Two different accounts in main instance and sub-instance
Luchs 		2022-04-14 17:21:37
John - SC Support LPN LP 		1 1552
subscribe
Daniele Bonomi 		2022-04-14 17:15:28
John - SC Support LPN LP 		1 621
profondeur du marche
User346191 		2022-04-14 17:05:45
John - SC Support LPN LP 		1 900
from 2379 to 2382 : merge profile does not work anymore
User877753 		2022-04-14 15:28:04
User877753 LPN LP 		5 925
ICmarkets Broker
Peter Beil 		2022-04-14 15:24:17
1+1=10 LPN LP 		2 2864
High/Low
User996274 		2022-04-14 15:01:02
John - SC Support LPN LP 		1 696
New Menus - align with the documentation
Technical 		2022-04-14 14:19:06
Sierra Chart Engineering LPN LP 		2 764
is there a way to show a ratio of candle spread and cumulative delta bar
User487407 		2022-04-14 14:17:34
John - SC Support LPN LP 		1 792
Use Single Click for Edit Control
User900285 		2022-04-14 13:58:56
Sierra Chart Engineering LPN LP 		1 682
Adjacent alerts in Volume at price Threshold Alert V2
User878643 		2022-04-14 13:58:48
John - SC Support LPN LP 		1 729
Horizontal line alerts for TPO charts -- How to setup?
SatG 		2022-04-14 13:34:10
John - SC Support LPN LP 		3 1241
CQG EUREX Issues
BHowellNZ 		2022-04-14 13:28:37
John - SC Support LPN LP 		7 1243
Market Hisortical depth -sluggish
User190501 		2022-04-14 13:25:41
John - SC Support LPN LP 		1 711
Support Scale In for Interactive Brokers
voy 		2022-04-14 13:05:41
Sierra Chart Engineering LPN LP 		6 1098
Study Collection not loading in v2383
binaryduke 		2022-04-14 12:59:07
Sierra Chart Engineering LPN LP 		1 696