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Support Board


Date/Time: Wed, 21 Oct 2026 20:51:32 +0000



Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Feed is delayed connecting to topstep account
User483786
2022-04-27 12:47:58
Sierra Chart Engineering LPN LP
2 2034
New User Help with trade window
Greg Barrett
2022-04-27 12:45:45
Sierra Chart Engineering LPN LP
4 791
real-time data from CME
User485486
2022-04-27 12:13:39
Sierra Chart Engineering LPN LP
5 569
MBO Data Not Showing
John Mc
2022-04-27 11:37:36
Sierra Chart Engineering LPN LP
18 4055
can't download full set of data on CL continuous contract
User275302
2022-04-27 11:36:52
Sierra Chart Engineering LPN LP
2 1274
Out of order timestamps
User138457
2022-04-27 10:25:58
User138457 LPN LP
2 902
Daily Start Time
SierraTraders
2022-04-27 10:22:40
Sierra Chart Engineering LPN LP
2 685
Watch previous live trades on reply mode
User144064
2022-04-27 10:22:19
Sierra Chart Engineering LPN LP
1 2794
trade activity log bad exec prices, tampered symbols
User578965
2022-04-27 10:18:05
Sierra Chart Engineering LPN LP
3 747
VWAP for VPB is negative
User776925
2022-04-26 21:58:49
User776925 LPN LP
2 659
Duplicate Chart Causing Issues
User148596
2022-04-26 19:03:21
User148596 LPN LP
3 1151
Delayed data (funded program with data from Rithmic)
pitbull
2022-04-26 16:54:54
John - SC Support LPN LP
10 3617
Tradepro download chart not matching what I have ?
Nwankwo
2022-04-26 16:51:58
John - SC Support LPN LP
1 1064
IB gateway and Tradestation
MoMikz
2022-04-26 16:50:32
John - SC Support LPN LP
1 893
single prints
jakeybleez
2022-04-26 16:42:44
John - SC Support LPN LP
1 1997
[Programming Help] - Chg
User344478
2022-04-26 16:20:34
User344478 LPN LP
6 818
Show fills
Tonkadad
2022-04-26 15:55:56
Tonkadad LPN LP
0 623
Trader DOM - Open trade text is not aligned to cell?
JBTFD
2022-04-26 15:08:19
John - SC Support LPN LP
3 837
[User Discussion] - Trading DOM: Right column beside price for resting sell orders?
JBTFD
2022-04-26 14:54:26
JBTFD LPN LP
2 913
F5 Chart Menu
ImKamil
2022-04-26 14:44:26
John - SC Support LPN LP
1 747
quickly scroll to the end or the start of a trendline or ray
User815278
2022-04-26 14:44:22
User815278 LPN LP
2 775
[Locked] - Teton Interruption Around 4 PM US Eastern time
Sierra Chart Engineering
2022-04-26 12:27:37
Sierra Chart Engineering LPN LP
4 1492
[Programming Help] - Eliminating consecutive Buy/Sell Entry signals
User606491
2022-04-26 12:27:18
Sawtooth LPN LP
5 6134
[Programming Help] - Get the price level from Large Trade Volume Trade Indicator
User189399
2022-04-26 10:21:58
User431178 LPN LP
4 3260
Suggestion on the drawings
AC109756
2022-04-26 10:01:16
AC109756 LPN LP
0 613
No access to real time data - Eurex
User793920
2022-04-26 09:30:25
Sierra Chart Engineering LPN LP
1 681
Rithmic Upgrade
DoubleM
2022-04-26 07:55:20
Sierra Chart Engineering LPN LP
1 768
Quote Board PnL update when not selected and default PnL format.
virtualcointrading
2022-04-26 07:52:52
virtualcointrading LPN LP
2 754
[Programming Help] - I want to know that does SC has a plan to support China Future Market data?
User652916
2022-04-26 05:14:10
User897008 LPN LP
10 2723
Feature request: (Optionally) Round up/down to nearest tick for indicator values
DarthSidious
2022-04-26 03:42:05
JBTFD LPN LP
3 1814
[User Discussion] - I have a Sierra account and paid cqg; how to link it with an AMP
Maciej Lebiecki
2022-04-25 22:56:52
John - SC Support LPN LP
1 673
Does sc offer “lock position”or hedge order function
User821047
2022-04-25 22:54:51
Sierra_Chart Engineering LPN LP
1 824
Denali data feed for algorithmic trading?
User814333
2022-04-25 22:39:40
1+1=10 LPN LP
10 3658
Teton service connection error
Tonkadad
2022-04-25 21:30:08
John - SC Support LPN LP
2 808
Teton CME routing logon error
FTS3
2022-04-25 21:29:56
John - SC Support LPN LP
1 765