Support Board
Date/Time: Fri, 28 Feb 2025 09:07:40 +0000
Recently got Dinali, and setup CQG permission with AMP. However, still not getting data.
View Count: 446
| [2021-08-13 04:25:56] |
| TraderTen - Posts: 80 |
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I have not paid for CQG, expecting that it would come from the Dinali payment? I have told AMP about the data issues, but they did not say anything about data payment, and set me up with trading permission. Enabled for: Delayed Denali Exchange Data Feed. | 2021-08-12 18:03:48.760 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-08-12 18:03:48.760 Current selected Data/Trading service: CQG WebAPI | 2021-08-12 18:03:48.760 Custom symbol settings values: enabled. In spite of this, I get no data from CQG. Is there something on the Denali end I need to do to enable/add data? |
| [2021-08-13 04:55:28] |
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You need to change your Sierra Chart Service Package to 10 and then enable the exchanges you require. Follow through the step-by-step instructions here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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