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Support Board

Date/Time: Tue, 10 Mar 2026 03:04:08 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
NKD SETTLEMENT_DATE != LAST_TRADE_DATE
lw 		2021-10-10 05:58:28
Sierra Chart Engineering LPN LP 		4 995
[Programming Help] - ASCIL Subgraph Values in
JDCII2112 		2021-10-09 21:48:38
JDCII2112 LPN LP 		7 2553
[Programming Help] - Orders on Chart Trader are not reflecting immediate open/working status.
silvereagle 		2021-10-09 01:58:37
silvereagle LPN LP 		0 664
[Programming Help] - Settlement price
User499894 		2021-10-08 21:45:37
User499894 LPN LP 		4 2792
CQG data feed lag on price ladder at market open
User332567 		2021-10-08 18:39:18
Sierra_Chart Engineering LPN LP 		1 1001
About my CME/CBOT data feed
Thibaut Lartigue 		2021-10-08 17:20:00
Thibaut Lartigue LPN LP 		2 673
Time & Sales Filtering Ask/Bid Size Less than 1
tdd2672 		2021-10-08 17:12:19
tdd2672 LPN LP 		12 2911
Denali
User565831 		2021-10-08 17:02:50
SC Support LPN LP 		1 634
Historical Market Depth Data
User852559 		2021-10-08 17:01:56
John - SC Support LPN LP 		7 955
Subtract price from Vwap?
jackbravo 		2021-10-08 16:58:02
John - SC Support LPN LP 		4 1597
Trial
User841161 		2021-10-08 16:55:11
John - SC Support LPN LP 		1 704
Confirm order
User657856 		2021-10-08 16:51:45
John - SC Support LPN LP 		1 1076
Rithmic server list missing
User42554 		2021-10-08 16:43:46
John - SC Support LPN LP 		1 856
Weekly Initial Balance
Ben A 		2021-10-08 16:40:43
John - SC Support LPN LP 		1 687
[Programming Help] - Erasing Labels from day or overnight session on switch
Steve Leon 		2021-10-08 16:36:54
John - SC Support LPN LP 		3 743
Trade
User657856 		2021-10-08 16:32:53
John - SC Support LPN LP 		1 608
bitmex and transACT
User313942 		2021-10-08 16:28:48
John - SC Support LPN LP 		1 588
earn2trade enquiry
User495734 		2021-10-08 16:11:23
John - SC Support LPN LP 		1 696
Sierra crashed now can't connect to Rithmic data
GPM2000 		2021-10-08 16:10:06
GPM2000 LPN LP 		15 1071
Re-Downloading Data Changing Tick Chart
User566851 		2021-10-08 16:05:58
User566851 LPN LP 		6 1009
Candlestick Fill - Transparent
jimskin 		2021-10-08 15:59:35
John - SC Support LPN LP 		10 3606
Is it possible to Build an S&P 500 Heatmap like on FINVIZ with your software, Y or N ?
GravisHTG 		2021-10-08 15:58:04
Sierra Chart Engineering LPN LP 		5 5079
How does one get more historical data on Denali?
User922418 		2021-10-08 15:02:36
Sierra Chart Engineering LPN LP 		1 681
Which subscription for $DOWI in real time ?
Laurent Donstetter 		2021-10-08 14:53:52
Sierra Chart Engineering LPN LP 		1 658
Issues with data loading for CME - British Pound Futures
fittrader0304 		2021-10-08 14:51:16
Sierra Chart Engineering LPN LP 		1 990
Delayed Data Only
Jono_VWAP 		2021-10-08 14:44:19
Sierra Chart Engineering LPN LP 		3 705
Can not get back data
User922418 		2021-10-08 14:39:32
Sierra Chart Engineering LPN LP 		1 656
Question for John, support expert
User922418 		2021-10-08 11:51:21
Sierra Chart Engineering LPN LP 		1 743
Missing data for certain periods
Rick McGlashan 		2021-10-08 11:49:28
Sierra Chart Engineering LPN LP 		3 708
Missing Trades in Chart Data
User351936 		2021-10-08 11:10:17
User351936 LPN LP 		2 663
bitmex symbols
User313942 		2021-10-08 04:40:25
User651547 LPN LP 		2 609
How do I backup my chartbook?
User148596 		2021-10-08 03:57:10
Sierra_Chart Engineering LPN LP 		4 1943
Slow Connectivity
User146252 		2021-10-08 03:15:09
Sierra Chart Engineering LPN LP 		1 726
Study to Show Chart Timeframe in Larger Text?
HumblyTrading 		2021-10-08 00:28:34
John - SC Support LPN LP 		4 1289
Sierra charts data feed with market depth keeps disconnecting
Yahav Dinai 		2021-10-08 00:24:58
John - SC Support LPN LP 		1 611
No position limit set for order
User308912 		2021-10-07 23:49:12
John - SC Support LPN LP 		1 814
My $VIX stop updating
SKZ90 		2021-10-07 23:47:34
SKZ90 LPN LP 		4 631
can not update sumbol
User313942 		2021-10-07 23:41:59
Sierra Chart - Max LPN LP 		8 854
MBO data
Steve Leon 		2021-10-07 23:40:57
John - SC Support LPN LP 		1 2222