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Support Board

Date/Time: Thu, 26 Feb 2026 23:47:50 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
connection to CQG is not working
User955072 		2021-10-04 17:24:02
John - SC Support LPN LP 		1 788
Futures real-time data problem
User250262 		2021-10-04 17:07:49
John - SC Support LPN LP 		1 626
[Locked] - Paper Trading Account
User888488 		2021-10-04 17:06:47
John - SC Support LPN LP 		1 1142
S&P charts unavailable
User764966 		2021-10-04 17:03:27
John - SC Support LPN LP 		1 577
earn2trade
User338356 		2021-10-04 17:02:49
John - SC Support LPN LP 		1 736
Not Responding Error Message
User143710 		2021-10-04 17:01:49
John - SC Support LPN LP 		1 570
No historical data from the DTC Protocol Server
User718759 		2021-10-04 16:58:14
Sierra_Chart Engineering LPN LP 		2 667
Problem with volume indicator when showing ETH
ruby_kinetix 		2021-10-04 16:56:44
John - SC Support LPN LP 		1 707
Service Package Renewal
Dodders 		2021-10-04 16:29:32
John - SC Support LPN LP 		1 619
Data 10 mins Delay on my Sierra
ruby_kinetix 		2021-10-04 16:25:23
John - SC Support LPN LP 		1 569
Limit Orders not appearing on DOM Replay/Simulation Trading
Juicebox 		2021-10-04 16:10:04
Juicebox LPN LP 		2 1488
Replay Trade DOM chart and SIM trade
Steve Leon 		2021-10-04 16:04:03
John - SC Support LPN LP 		3 654
Micro Symbols
wingz 		2021-10-04 15:47:25
wingz LPN LP 		4 1119
I don't understand how to keep my futures and add cash indices
SKZ90 		2021-10-04 15:44:28
SKZ90 LPN LP 		0 473
Get money back
User697232 		2021-10-04 15:37:51
John - SC Support LPN LP 		1 763
How to activate this line
User942196 		2021-10-04 15:06:12
John - SC Support LPN LP 		1 658
[Programming Help] - ACSIL - AttachedOrders
User783475 		2021-10-04 14:46:47
User783475 LPN LP 		0 1672
MenuCustomizations.XML有翻译好的中文吗？
learners 		2021-10-04 14:46:24
John - SC Support LPN LP 		3 2385
Help with Speed calculation on the Zig Zag indicator
jsmanuse 		2021-10-04 14:12:31
John - SC Support LPN LP 		1 685
Sierra Chart not starting after Windows update
User602946 		2021-10-04 14:09:49
John - SC Support LPN LP 		2 606
[User Discussion] - Version 2280 issue with IB
User244592 		2021-10-04 13:26:48
User244592 LPN LP 		3 661
Wrong link in the Calculation Precedence documentation
PS2004 		2021-10-04 12:54:30
Sierra Chart Engineering LPN LP 		1 740
Account update
User701018 		2021-10-04 12:48:57
Sierra Chart Engineering LPN LP 		5 667
Still confusion
User195827 		2021-10-04 12:45:10
User195827 LPN LP 		4 1042
[Programming Help] - How do a Crossover Trading system?
hr719 		2021-10-04 11:55:48
Sawtooth LPN LP 		5 2085
EUREX EOBI & Denali information
jorisvallier 		2021-10-04 11:33:01
Sierra Chart Engineering LPN LP 		1 806
Candle Outline
Moodzy89 		2021-10-04 05:32:38
Moodzy89 LPN LP 		4 1172
Download Failed
User462086 		2021-10-04 03:37:05
Sierra Chart Engineering LPN LP 		3 590
High and Low Lines on Trade DOM
Steve Leon 		2021-10-04 03:27:55
Sierra Chart Engineering LPN LP 		10 2453
Data for Footprint Chart
User_chih 		2021-10-04 00:40:36
Sierra_Chart Engineering LPN LP 		1 724
Data freeze
User105195 		2021-10-03 23:42:41
Sierra Chart Engineering LPN LP 		2 692
Rithmic
User525573 		2021-10-03 21:39:46
John - SC Support LPN LP 		3 907
Trial
User408013 		2021-10-03 21:38:12
John - SC Support LPN LP 		1 623
The values in the number bars and volume profile do not match
EDan 		2021-10-03 21:35:46
John - SC Support LPN LP 		10 1429
Trial extension
CarpeNoctem 		2021-10-03 21:00:52
John - SC Support LPN LP 		1 622
Stacked imbalance highlight in Footprint
Dazz 		2021-10-03 20:42:33
John - SC Support LPN LP 		4 5884
How to set alert for when volume is bigger
User841879 		2021-10-03 20:41:24
John - SC Support LPN LP 		1 1174