Support Board
Date/Time: Tue, 25 Feb 2025 23:34:19 +0000
Data with denali feed is not working
View Count: 508
| [2021-05-03 14:50:04] |
| User927993 - Posts: 1 |
|
Hello! I have the package 11 with denali feed and executing through cqg routing as im from amp. have recently made the change to denali feed but today the data could not received at my end. please kindly assist. |
| [2021-05-03 16:17:18] |
| John - SC Support - Posts: 38172 |
|
Everything looks fine from our end. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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