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Support Board

Date/Time: Sun, 11 Jan 2026 11:19:10 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
delayed data
jakeybleez 		2022-05-03 16:39:54
John - SC Support LPN LP 		1 577
turn off "snap" of crosshairs?
HeyUgly 		2022-05-03 16:38:47
John - SC Support LPN LP 		1 1229
Recently renewed Service Package 11, still on Delayed data
pious_pete 		2022-05-03 16:25:51
John - SC Support LPN LP 		3 921
30 Min Bars seem incorrect
TopGunTrader 		2022-05-03 15:41:32
John - SC Support LPN LP 		1 681
Volume by Price Study
User39772 		2022-05-03 14:38:33
John - SC Support LPN LP 		3 672
Initial Balance Does not honor time settings
Matador Trader 		2022-05-03 14:19:32
User431178 LPN LP 		1 602
Stop Order Confusion
Ankn 		2022-05-03 14:08:53
Sierra Chart Engineering LPN LP 		2 587
Unable to place trade on Crude
WicksnStones 		2022-05-03 14:06:19
Sierra Chart Engineering LPN LP 		1 591
Exceeding the minimum bar space allowed by default
User50927 		2022-05-03 14:03:21
John - SC Support LPN LP 		1 552
not connected
User523322 		2022-05-03 13:47:43
John - SC Support LPN LP 		1 498
value of additional-symbol on high of primary symbol
Bedhog 		2022-05-03 13:40:16
John - SC Support LPN LP 		1 574
Trade DOM and Chart DOM not in sync
jbech96 		2022-05-03 12:47:41
jbech96 LPN LP 		8 1809
Update no data
Ju17 		2022-05-03 11:26:09
Ju17 LPN LP 		5 766
Live Orders ReJECTED
Meritus 		2022-05-03 09:42:07
Sierra Chart Engineering LPN LP 		1 657
Put Call ratios subscription
VolTrader73 		2022-05-03 09:21:00
Sierra Chart Engineering LPN LP 		3 2195
Live data
User287581 		2022-05-03 09:20:25
Sierra Chart Engineering LPN LP 		2 552
i would like my umbers bars chart to look like in the attached pic.
Nicolae Bilc 		2022-05-03 09:05:06
Sierra Chart Engineering LPN LP 		4 638
poc extension lines until future intersection in sierra chart
Benz 		2022-05-03 07:56:21
Benz LPN LP 		5 828
Charting data is lagging
User628616 		2022-05-03 06:43:41
Sierra Chart Engineering LPN LP 		1 658
TETON order reject 107 invalid securitydesc
User220914 		2022-05-03 06:04:11
User220914 LPN LP 		2 646
New account - Teton CME Order routing error
User246411 		2022-05-03 04:31:38
Sierra Chart Engineering LPN LP 		1 631
[Programming Help] - Cut drawing object-2 items->1 UI & 1 ACSIL - one general tool request - One Doc update
JohnR - User831573 		2022-05-02 22:35:27
John - SC Support LPN LP 		5 978
value labels
User633898 		2022-05-02 21:43:06
Borubar LPN LP 		2 983
Refund
User294841 		2022-05-02 21:32:38
John - SC Support LPN LP 		1 565
I cant access the real time dom
Sahar Samadi 		2022-05-02 21:25:04
John - SC Support LPN LP 		1 602
Missing data
User68474 		2022-05-02 21:12:19
John - SC Support LPN LP 		1 621
How to access real time data while under the free trial
Matthew Lahey 		2022-05-02 20:27:22
John - SC Support LPN LP 		1 635
Current Price compared to previous values
User522009 		2022-05-02 19:58:53
Sierra Chart Engineering LPN LP 		1 821
no longer able to confirm live trading account
MMX 		2022-05-02 19:37:10
MMX LPN LP 		6 722
Two Support board threads without any difference
User613910 		2022-05-02 19:17:00
Sierra Chart - Max LPN LP 		1 536
Renewed Denali Data and SC services but charts don't update
User928810 		2022-05-02 17:42:56
John - SC Support LPN LP 		1 614
Real time futures data feed
igor.vaz. 		2022-05-02 17:32:17
John - SC Support LPN LP 		5 1107
How do I get the keyboard short cut descriptions to show up in the menu
User967921 		2022-05-02 17:25:58
John - SC Support LPN LP 		1 677
Activated NASDAQ data feed but asking to renew again
longestchain 		2022-05-02 17:20:54
longestchain LPN LP 		5 685
Payment/CME data feed
User532209 		2022-05-02 17:12:23
John - SC Support LPN LP 		1 626
CQG WebAPI / login unsuccessful Login disabled
User143341 		2022-05-02 16:32:36
Sierra Chart Engineering LPN LP 		1 994