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Support Board

Date/Time: Mon, 05 Jan 2026 02:00:43 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Locked] - Delays in showing orders/executions in Trade Activity Log+latency issues/questions
User860187 		2022-04-28 20:18:03
Sierra Chart Engineering LPN LP 		5 1081
Chart DOM Orders
User192475 		2022-04-28 17:32:21
John - SC Support LPN LP 		1 547
Charts will no longer load
User842653 		2022-04-28 17:17:06
John - SC Support LPN LP 		3 626
Not loading SC historical data
User197029 		2022-04-28 16:51:12
John - SC Support LPN LP 		5 692
Replay not respecting Stop Limit orders
binaryduke 		2022-04-28 16:41:09
binaryduke LPN LP 		2 565
Rithmic
Alex Angehrn 		2022-04-28 16:37:56
Sierra Chart Engineering LPN LP 		1 569
Market Historical Graph Suddenly Stopped Plotting
User550539 		2022-04-28 16:20:25
John - SC Support LPN LP 		1 535
Email Rate Limit and Reset, anyone know?
User495528 		2022-04-28 16:10:54
John - SC Support LPN LP 		1 604
log out in other systems
User449884 		2022-04-28 15:31:41
Sierra Chart Engineering LPN LP 		1 652
How to get statistics
Tofer 		2022-04-28 15:01:19
John - SC Support LPN LP 		2 1466
Real-Time Delays With Candle & Number Bars Charts
User688525 		2022-04-28 14:55:33
John - SC Support LPN LP 		3 1372
REQUEST: Add Pullback high/low price levels
j4ytr4der_ 		2022-04-28 14:34:03
John - SC Support LPN LP 		1 581
Delayed denali exchange data feed
User447431 		2022-04-28 14:09:04
John - SC Support LPN LP 		1 824
[Locked] - Setting up Denali & CQG data - switch between both?
User290496 		2022-04-28 13:53:54
John - SC Support LPN LP 		12 3675
Indice composit
karaamohamed 		2022-04-28 13:47:47
Sierra_Chart Engineering LPN LP 		1 556
Out of order data
User573482 		2022-04-28 13:36:02
Sierra Chart Engineering LPN LP 		1 515
Data Download Issues/Freezes
User708526 		2022-04-28 13:16:07
Sierra Chart Engineering LPN LP 		1 617
Eurex Feed after sierra update
AKR 		2022-04-28 11:38:20
Sierra_Chart Engineering LPN LP 		4 643
Live EUREX data ?
User877753 		2022-04-28 11:04:41
Sierra Chart Engineering LPN LP 		3 727
Market profile chart TPO half-back set up question
User640414 		2022-04-28 00:28:26
User640414 LPN LP 		32 3406
Order Allocation to Trade Accounts Upgrade
Ticks 		2022-04-27 23:24:17
Ticks LPN LP 		3 651
Trial account extension
User450074 		2022-04-27 21:49:56
John - SC Support LPN LP 		1 587
Color Background on Heiken-Ashi Chart
User402365 		2022-04-27 21:46:30
John - SC Support LPN LP 		1 1032
Add POC and unfinished auction from numbers bar chart to regular tick chart
User402365 		2022-04-27 21:08:54
John - SC Support LPN LP 		1 878
Request: More user control over text added to Drawing Tools (Rectangles, Lines, etc.)
HumblyTrading 		2022-04-27 20:52:11
HumblyTrading LPN LP 		0 626
Market orders not showing in crypto DOM
User820791 		2022-04-27 20:17:01
Sierra Chart Engineering LPN LP 		1 556
Chart Drawing Properties
sandpiper4011 		2022-04-27 19:20:31
Sierra Chart Engineering LPN LP 		2 602
chart setting difficult to read since the new update
inusuel 		2022-04-27 19:18:17
inusuel LPN LP 		0 564
connexion problem
User472704 		2022-04-27 18:57:57
User472704 LPN LP 		14 882
Setup Simulation for New User (to include simulated account balance, etc.)
User600202 		2022-04-27 18:30:09
User600202 LPN LP 		2 738
Access to real-time CME data
User389165 		2022-04-27 18:01:17
SC Support LPN LP 		1 578
temporary disable account
User612901 		2022-04-27 17:39:36
John - SC Support LPN LP 		1 691
Connecting to CBOE and CBOT
volatility 		2022-04-27 17:07:45
John - SC Support LPN LP 		1 621
Can't connect to data feed
User924806 		2022-04-27 16:39:48
John - SC Support LPN LP 		5 678
Ninja Trader with Sierra Chart
Mitch1840 		2022-04-27 16:11:41
John - SC Support LPN LP 		1 1233
Delayed Data
Taryn 		2022-04-27 16:06:18
John - SC Support LPN LP 		1 605