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Support Board

Date/Time: Sat, 14 Mar 2026 19:20:12 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
I missed that I no longer can connect to CQG with package 5 and just paid for package 5
User117510 		2022-06-15 06:25:09
Sierra Chart Engineering LPN LP 		1 541
Teton Order Routing Service
2garin 		2022-06-15 04:03:50
Sierra Chart Engineering LPN LP 		4 867
Can't get historical data to download from Denali Data Feed
J.atkinson9693 		2022-06-15 04:00:44
Sierra Chart Engineering LPN LP 		1 1053
% ADR Calculation from Open
User172040 		2022-06-14 21:48:46
alphagen LPN LP 		13 29729
Phone number verification demo argentina
User872563 		2022-06-14 21:21:45
John - SC Support LPN LP 		1 655
Gold Futures Data Feed required
User150865 		2022-06-14 21:14:13
User150865 LPN LP 		2 1517
cant log in
User531621 		2022-06-14 21:00:25
User531621 LPN LP 		6 736
data
User391439 		2022-06-14 19:49:41
John - SC Support LPN LP 		5 636
Denali Limitation
Deltaxbt 		2022-06-14 19:31:18
John - SC Support LPN LP 		2 523
CQG Web api not enabled on package
User851781 		2022-06-14 18:01:12
User851781 LPN LP 		9 982
Volume by Price Study
User39772 		2022-06-14 17:52:45
John - SC Support LPN LP 		1 560
Data
User789877 		2022-06-14 17:03:42
John - SC Support LPN LP 		1 674
Regarding
User274939 		2022-06-14 16:30:55
John - SC Support LPN LP 		1 524
How do you migrate your saved charts to a new computer?
User266442 		2022-06-14 16:12:27
John - SC Support LPN LP 		1 824
not receiving real time data for CME
User12089 		2022-06-14 15:46:36
John - SC Support LPN LP 		1 612
Can't see live trade activity.
Darksound 		2022-06-14 15:43:37
John - SC Support LPN LP 		1 548
PNL Display
mreis 		2022-06-14 15:25:03
John - SC Support LPN LP 		4 2267
How do I update to new ES September contract symbol without losing my hand drawn lines
User951690 		2022-06-14 14:57:08
John - SC Support LPN LP 		1 589
Can't properly see footprint charts on YM and NQ, but it's fine on ES
User928810 		2022-06-14 14:25:57
User928810 LPN LP 		6 3519
Logon Unsuccessful
User643426 		2022-06-14 14:01:48
Sierra Chart Engineering LPN LP 		4 625
Cancel membership
User363492 		2022-06-14 14:00:46
Sierra Chart Engineering LPN LP 		1 535
ACSIL Return Chart Numbers of Visible Charts
maxpi 		2022-06-14 13:28:24
maxpi LPN LP 		0 550
NYSE Tick data
elevation999 		2022-06-14 13:11:39
Sierra Chart Engineering LPN LP 		1 632
new rollout tpo charts numbers bars...
User455902 		2022-06-14 13:06:26
Sierra Chart Engineering LPN LP 		3 768
CQG connection error
The Foosh 		2022-06-14 12:56:13
Sierra Chart Engineering LPN LP 		1 631
[User Discussion] - Failing to Create Custom Symbol 100*{NVOL-SP}/{TVOL-SP}
Techotomy 		2022-06-14 10:16:07
Techotomy LPN LP 		1 624
SMS Account Activation
User432143 		2022-06-14 08:04:09
Sierra Chart Engineering LPN LP 		1 569
Alarming volume discrepancy shown
User19165 		2022-06-14 08:02:47
Sierra Chart Engineering LPN LP 		4 663
Data delayed by 10 min
User606491 		2022-06-14 03:07:02
Sierra Chart Engineering LPN LP 		1 649
Weekly OHLC on Daily TimeFrame Does not match Weekly OHLC on 1-Minute TimeFrame
Techotomy 		2022-06-13 22:19:23
Sawtooth LPN LP 		7 1122
Global Graphic Settings & Tool Settings Font Size Changes
FigJam 		2022-06-13 22:11:30
Sierra_Chart Engineering LPN LP 		1 695
question
User427561 		2022-06-13 21:21:49
John - SC Support LPN LP 		3 653
Supress trade/message log popups
User110547 		2022-06-13 21:16:56
John - SC Support LPN LP 		1 602
Trade Volume Triggered Stop internal logic
User392433 		2022-06-13 20:28:50
Sierra_Chart Engineering LPN LP 		2 830