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Support Board

Date/Time: Fri, 14 Aug 2026 18:50:35 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Locked] - Subscription Cancellation
User370169 		2022-09-01 20:52:54
Sierra_Chart Engineering LPN LP 		11 1741
The software is not working for me, what should I do?
Yossef Haim Ben Eliyahu 		2022-09-01 20:47:47
Sierra_Chart Engineering LPN LP 		1 588
US market
User286865 		2022-09-01 20:04:43
User286865 LPN LP 		4 619
Edit Watchlist in control bar font is missing or white. How do I find color setting?
AmberNinja 		2022-09-01 19:22:09
AmberNinja LPN LP 		2 671
DOM
Paulo Bastos 		2022-09-01 18:51:25
John - SC Support LPN LP 		1 675
VbP threshold alert formula
MarcOh 		2022-09-01 18:49:24
MarcOh LPN LP 		4 854
sierra charts says not responding
User84163 		2022-09-01 18:48:27
Sierra_Chart Engineering LPN LP 		1 730
sierra wont open chartbook and stay connected
User163689 		2022-09-01 18:47:56
Sierra_Chart Engineering LPN LP 		2 605
Live signals Not working
Christian Nergard 		2022-09-01 18:38:17
Sierra_Chart Engineering LPN LP 		1 602
Custom DLL Study distribution by defined list of users
tomna1993 		2022-09-01 18:23:28
John - SC Support LPN LP 		4 1653
Failed to get address for scsf_WaveTrendIndicator in SierraChartStudies.dll
User403628 		2022-09-01 18:11:22
John - SC Support LPN LP 		7 932
Convert these two files for me, please:
BubuzinTrader 		2022-09-01 18:08:58
John - SC Support LPN LP 		1 593
Change order from Day to Good-till-Cancelled
User600202 		2022-09-01 18:07:02
Sierra_Chart Engineering LPN LP 		3 806
Bid/Ask Quantity Triggered Condition on Market Replay
User900285 		2022-09-01 17:45:04
User900285 LPN LP 		5 997
Question on [M] and the look of new Versions of Sierra Chart
SC Support 		2022-09-01 17:41:10
John - SC Support LPN LP 		1 774
Connection Error message from service
Habakuk2020 		2022-09-01 17:14:41
John - SC Support LPN LP 		3 669
Cummulative pulling and stacking
Calinorth86 		2022-09-01 16:46:06
John - SC Support LPN LP 		1 1151
No longer seeing some exchanges w/ CQG, CME works but unacceptably slow to update
BenjaminR 		2022-09-01 16:33:37
Sierra_Chart Engineering LPN LP 		1 570
Question about Renko Bars
doctor10 		2022-09-01 16:29:39
John - SC Support LPN LP 		22 2006
Payment not showing in balance
User250581 		2022-09-01 16:18:00
John - SC Support LPN LP 		3 669
Not getting any chart..Infinity Customer
User161159 		2022-09-01 16:04:33
Sierra_Chart Engineering LPN LP 		5 620
Position line shows only Quantity, nothing else
User368639 		2022-09-01 15:20:03
Sierra_Chart Engineering LPN LP 		6 1163
Renewed package and data but still getting delayed data
Jaydtrade 		2022-09-01 14:18:06
Jaydtrade LPN LP 		2 632
Bracket Orders
User585993 		2022-09-01 13:59:18
User585993 LPN LP 		4 794
Urgent
User441676 		2022-09-01 12:31:54
Sierra_Chart Engineering LPN LP 		5 627
No DOM data
pismo10 		2022-09-01 11:38:27
pismo10 LPN LP 		9 637
Trading Information Window - Can't change wrong commission amount
User877753 		2022-09-01 10:55:39
Sierra_Chart Engineering LPN LP 		2 809
Comex Micro Copper data will not load
VolTrader73 		2022-09-01 10:29:05
Sierra_Chart Engineering LPN LP 		1 945
Changed Current Selected Service
User280059 		2022-09-01 09:57:10
Sierra_Chart Engineering LPN LP 		1 547
Also please contact Sierra support and request they enable PriceSquawk for your Sierra a
User39772 		2022-09-01 08:43:44
Sierra_Chart Engineering LPN LP 		4 680
Delayed Data Feed
User685764 		2022-09-01 08:35:43
Sierra_Chart Engineering LPN LP 		1 593
[Locked] - Trial Activation
User976707 		2022-09-01 08:31:00
Sierra_Chart Engineering LPN LP 		13 1035
Am a TransAct user and updated as you directed but still no live feed !!!
User280059 		2022-09-01 08:01:49
Sierra_Chart Engineering LPN LP 		1 577
Cant open intradaycharts anymore with CQG
krypto101 		2022-09-01 07:15:40
krypto101 LPN LP 		4 691
Infinitycharting
User567477 		2022-09-01 05:50:26
Sierra_Chart Engineering LPN LP 		1 573
How can I get your Denali feed and still stay with TransAct?
User280059 		2022-09-01 05:48:54
Sierra_Chart Engineering LPN LP 		1 617