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Support Board

Date/Time: Sun, 15 Mar 2026 21:20:23 +0000

How to Post a Message for Support
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Title Last Post Replies Views
Accessing Denali Exchange Data Feed CME/CBOT/NYMEX/COMEX Exchanges in Mainland China
DLi 		2022-06-15 10:28:58
George Xia LPN LP 		10 1879
Support request: Data issues with ES-202209-GLOBEX right now
WheresMoney 		2022-06-15 09:59:04
Sierra Chart Engineering LPN LP 		9 720
DOM Current Traded Total Volume does not display Volume Bars in version 2400
User282741 		2022-06-15 09:48:48
Sierra Chart Engineering LPN LP 		3 1035
sc.TradeServiceAccountBalance no longer supported
Marmany 		2022-06-15 09:36:40
Sierra_Chart Engineering LPN LP 		2 975
Teton and broker
User459170 		2022-06-15 09:29:02
Sierra Chart Engineering LPN LP 		1 618
I missed that I no longer can connect to CQG with package 5 and just paid for package 5
User117510 		2022-06-15 06:25:09
Sierra Chart Engineering LPN LP 		1 541
Teton Order Routing Service
2garin 		2022-06-15 04:03:50
Sierra Chart Engineering LPN LP 		4 867
Can't get historical data to download from Denali Data Feed
J.atkinson9693 		2022-06-15 04:00:44
Sierra Chart Engineering LPN LP 		1 1053
% ADR Calculation from Open
User172040 		2022-06-14 21:48:46
alphagen LPN LP 		13 29731
Phone number verification demo argentina
User872563 		2022-06-14 21:21:45
John - SC Support LPN LP 		1 656
Gold Futures Data Feed required
User150865 		2022-06-14 21:14:13
User150865 LPN LP 		2 1517
cant log in
User531621 		2022-06-14 21:00:25
User531621 LPN LP 		6 736
data
User391439 		2022-06-14 19:49:41
John - SC Support LPN LP 		5 636
Denali Limitation
Deltaxbt 		2022-06-14 19:31:18
John - SC Support LPN LP 		2 523
CQG Web api not enabled on package
User851781 		2022-06-14 18:01:12
User851781 LPN LP 		9 982
Volume by Price Study
User39772 		2022-06-14 17:52:45
John - SC Support LPN LP 		1 560
Data
User789877 		2022-06-14 17:03:42
John - SC Support LPN LP 		1 674
Regarding
User274939 		2022-06-14 16:30:55
John - SC Support LPN LP 		1 524
How do you migrate your saved charts to a new computer?
User266442 		2022-06-14 16:12:27
John - SC Support LPN LP 		1 824
not receiving real time data for CME
User12089 		2022-06-14 15:46:36
John - SC Support LPN LP 		1 612
Can't see live trade activity.
Darksound 		2022-06-14 15:43:37
John - SC Support LPN LP 		1 548
PNL Display
mreis 		2022-06-14 15:25:03
John - SC Support LPN LP 		4 2269
How do I update to new ES September contract symbol without losing my hand drawn lines
User951690 		2022-06-14 14:57:08
John - SC Support LPN LP 		1 589
Can't properly see footprint charts on YM and NQ, but it's fine on ES
User928810 		2022-06-14 14:25:57
User928810 LPN LP 		6 3524
Logon Unsuccessful
User643426 		2022-06-14 14:01:48
Sierra Chart Engineering LPN LP 		4 626
Cancel membership
User363492 		2022-06-14 14:00:46
Sierra Chart Engineering LPN LP 		1 535
ACSIL Return Chart Numbers of Visible Charts
maxpi 		2022-06-14 13:28:24
maxpi LPN LP 		0 551
NYSE Tick data
elevation999 		2022-06-14 13:11:39
Sierra Chart Engineering LPN LP 		1 632
new rollout tpo charts numbers bars...
User455902 		2022-06-14 13:06:26
Sierra Chart Engineering LPN LP 		3 769
CQG connection error
The Foosh 		2022-06-14 12:56:13
Sierra Chart Engineering LPN LP 		1 632
[User Discussion] - Failing to Create Custom Symbol 100*{NVOL-SP}/{TVOL-SP}
Techotomy 		2022-06-14 10:16:07
Techotomy LPN LP 		1 624
SMS Account Activation
User432143 		2022-06-14 08:04:09
Sierra Chart Engineering LPN LP 		1 570
Alarming volume discrepancy shown
User19165 		2022-06-14 08:02:47
Sierra Chart Engineering LPN LP 		4 663
Data delayed by 10 min
User606491 		2022-06-14 03:07:02
Sierra Chart Engineering LPN LP 		1 650
Weekly OHLC on Daily TimeFrame Does not match Weekly OHLC on 1-Minute TimeFrame
Techotomy 		2022-06-13 22:19:23
Sawtooth LPN LP 		7 1122