Support Board
Date/Time: Thu, 06 Mar 2025 09:07:28 +0000
Rhythmic permission denied
View Count: 1020
| [2022-01-28 17:12:24] |
| User830573 - Posts: 6 |
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I cant log into my charts this morning. Was all ok until this morning see the error mesage i am getting. thanks 'Connection error message from service: Rhthmic Direct - DTC/ Logon error received from server: Permission denied/ Date-Time 2022-01-28 17-09-19' K Banjo |
| [2022-01-28 17:18:03] |
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Contact your broker for help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-28 17:53:10] |
| User830573 - Posts: 6 |
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Excuse me, did you say I should contact my broker for help? I am paying the chart fees to Sierra. so can you resolve the matter please? |
| [2022-01-28 19:11:13] |
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This is a permission denied error coming from the Rithmic system which your broker has control over. This is not something we can help with. Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure If you are doing live trading, we recommend using our Teton order routing service because we can help with issues like this much better: Sierra Chart Teton Futures Order Routing Maybe this is a service that your broker supports. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-28 19:11:32
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| [2022-01-29 00:24:23] |
| User830573 - Posts: 6 |
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And what if i dont want to use Rithmic or Teton Order routine. Alli need is just the charting software. can you enable this for me? I am currently paid up and have over 150 days to renew |
| [2022-01-29 01:16:48] |
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What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on. If you require real-time futures data, then refer to: https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-29 14:07:15] |
| User830573 - Posts: 6 |
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Thanks for your response. The Symbols I trade are: NQ [E-Mini Nasdaq 100] 6B [British Pound] 6E [Euro Fx] 6A [Australian Dollar] E7 [E-mini Euro Fx] ES [E-mini S7P 500] ALL symbols are Traded on CME Exchange. Thanks |
| [2022-01-29 19:07:22] |
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You will want to use the Denali Exchange Data Feed and activate the CME professional exchange fee if you do not have a trading account or obtain a low cost trading account following the Easy Solution. This is all explained in detail here: Is Historical and Real-time Futures Data Included?: CME Exchange Fees for Professionals and Users Without a Supported Trading Account (CME Exchange Fees for Professionals and Users Without a Supported Trading Account) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-29 19:07:55
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