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Support Board

Date/Time: Wed, 19 Aug 2026 00:43:32 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
4 Separate IB Accounts
User978290 		2021-03-04 13:01:21
User978290 LPN LP 		13 976
[Programming Help] - tt routing service for interactive brokers
SHillz 		2021-03-04 11:49:12
SHillz LPN LP 		0 655
Switch CQG datafeed (AMP - CQG+sierra) to Advanced MBO + Denali Data Feed
User440207 		2021-03-04 11:10:46
Sierra Chart Engineering LPN LP 		1 1167
Dialog Box positioning
User912279 		2021-03-04 11:00:59
Sierra Chart Engineering LPN LP 		1 752
[User Discussion] - Global Settings Alerts Listing
TriStar Trading 		2021-03-04 06:20:07
TriStar Trading LPN LP 		0 660
How to Auto Update Daily Historical Data Files?
User473422 		2021-03-04 03:24:18
shullva LPN LP 		1 661
ETH/RTH Issues
User377189 		2021-03-04 01:28:06
Sierra Chart Engineering LPN LP 		5 1221
Hidden Orders
Arthur Marcus 		2021-03-03 23:24:42
Arthur Marcus LPN LP 		0 682
blank charts
tsaav20 		2021-03-03 23:15:48
Sierra Chart - Max LPN LP 		1 895
AMP Help
User133298 		2021-03-03 22:53:39
User133298 LPN LP 		2 803
Changing from package 5 to package 12...
homestar 		2021-03-03 22:45:38
John - SC Support LPN LP 		2 831
Delayed data
User499894 		2021-03-03 22:40:52
John - SC Support LPN LP 		3 876
Trying to connect to new instance
gmorgan111 		2021-03-03 22:27:04
John - SC Support LPN LP 		1 643
[User Discussion] - Eurex night data
AKR 		2021-03-03 20:26:48
User13668 LPN LP 		3 718
AMP / SC Denali and CQG
DerrickA 		2021-03-03 20:17:24
John - SC Support LPN LP 		1 854
My account
SurfTrader 		2021-03-03 20:13:58
John - SC Support LPN LP 		13 991
Targets and stops of attached orders do not adjust to actual parent fills anymore
User882915 		2021-03-03 20:09:51
Sierra Chart Engineering LPN LP 		3 786
SC Futures Order Routing/Data order update (Order reject)
vish100 		2021-03-03 19:44:21
John - SC Support LPN LP 		5 839
bridge to metatrader 5
msscba 		2021-03-03 19:21:39
User888583 LPN LP 		3 5896
Subinstance working orders
User156295 		2021-03-03 19:04:16
John - SC Support LPN LP 		17 1568
download of historical market depth data from SC not working
User12089 		2021-03-03 18:58:50
User12089 LPN LP 		2 1194
Difficulty reactivating data feed
todds 		2021-03-03 18:39:46
John - SC Support LPN LP 		1 764
trade window always resets my stops/targets while in the session
User675119 		2021-03-03 18:34:05
John - SC Support LPN LP 		1 795
Hello test Sierra and dataffed
berlin 		2021-03-03 18:26:13
John - SC Support LPN LP 		4 778
realtime data
fan 		2021-03-03 18:15:16
John - SC Support LPN LP 		1 605
Market Depth + Data Feed
User600744 		2021-03-03 17:54:38
User39772 LPN LP 		6 1835
Trading Service Live
User936370 		2021-03-03 17:52:54
John - SC Support LPN LP 		1 660
Using Denali data with CQG Login
Skebershky 		2021-03-03 17:44:01
John - SC Support LPN LP 		1 887
Real Time Data for E-Mini S&P 500 Futures
NVPaul 		2021-03-03 17:39:47
John - SC Support LPN LP 		1 2001
Market depth
User41512 		2021-03-03 17:17:02
Sierra Chart Engineering LPN LP 		3 822
Continuous Contract Data missing days and now not loading days
User762875 		2021-03-03 17:15:26
Sierra Chart Engineering LPN LP 		7 2560
Alerts
User72965 		2021-03-03 16:58:30
John - SC Support LPN LP 		1 711
Market Depth Sierra Charts Data Feed
User751739 		2021-03-03 16:47:48
User751739 LPN LP 		0 639
[Programming Help] - Exporting highs, lows, opens, and settlements to spreadsheet
User509015 		2021-03-03 16:21:19
Sawtooth LPN LP 		1 688
Data feed , CQG with AMP
msinibaldi 		2021-03-03 15:58:29
msinibaldi LPN LP 		0 693
EUREX Exchange data - no volume on notice board
nileshdesai83 		2021-03-03 15:36:38
nileshdesai83 LPN LP 		7 722
[User Discussion] - ACSIL DRAWING_LINEAR_REGRESSION: not updated properly when moved
ZenAlchemist 		2021-03-03 15:11:17
ZenAlchemist LPN LP 		1 838