Support Board
Date/Time: Sun, 09 Feb 2025 03:15:42 +0000
[Locked] - Denali Exchange data delay is serious. Ask for help
View Count: 851
| [2020-08-06 14:21:08] |
| User378741 - Posts: 29 |
|
I have ordered and activated Denali Exchange, but when I use it, I find that there is a serious delay in real-time data. Here is my running log. Please help me solve the problem. Thank you
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| [2020-08-06 14:23:27] |
| User378741 - Posts: 29 |
|
Reading Internal Order ID file. | 2020-08-06 07:18:13.375 Reading Trade Orders file. | 2020-08-06 07:18:13.445 Reading Trade Positions file. | 2020-08-06 07:18:13.445 Reading Account Balance file. | 2020-08-06 07:18:13.445 UDPListener (2032). Port 22904 | Listening on UDP port 22904. | 2020-08-06 07:18:13.465 Software version: 2144 64-bit | 2020-08-06 07:18:13.465 Primary Thread ID: 15864 | 2020-08-06 07:18:13.465 Usage end date: 2020-12-24 | 2020-08-06 07:18:13.465 Enabled for: Advanced Features 2. | 2020-08-06 07:18:13.465 Enabled for: Sierra Chart Historical Data Service. | 2020-08-06 07:18:13.465 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-08-06 07:18:13.465 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-08-06 07:18:13.465 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-08-06 07:18:13.465 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-08-06 07:18:13.465 Enabled for exchange2: CME (Trading Account Required) | 2020-08-06 07:18:13.465 Enabled for exchange2: CBOT (Trading Account Required) | 2020-08-06 07:18:13.465 Enabled for exchange2: COMEX (Trading Account Required) | 2020-08-06 07:18:13.465 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-08-06 07:18:13.465 Received 1 data feed usernames. | 2020-08-06 07:18:13.465 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-08-06 07:18:13.465 Current selected Data/Trading service: SC Data - All Services | 2020-08-06 07:18:13.465 Custom symbol settings values: enabled | 2020-08-06 07:18:13.465 Chart Update Interval: 500 | 2020-08-06 07:18:13.465 Intraday Data Storage Time Unit: 0 | 2020-08-06 07:18:13.465 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-08-06 07:18:13.465 2020-08-06 22:18:13 Local computer time | 2020-08-06 07:18:13.465 2020-08-06 14:18:13 Local computer time in UTC | 2020-08-06 07:18:13.465 2020-08-06 07:18:13 Local computer time in SC Time Zone | 2020-08-06 07:18:13.465 2020-08-06 14:18:11 Server time in UTC | 2020-08-06 07:18:13.465 Local computer UTC time and Server UTC time difference: 2 seconds. | 2020-08-06 07:18:13.465 Program path: E:\SierraChart\ | 2020-08-06 07:18:13.465 Data Files path: E:\SierraChart\Data\ | 2020-08-06 07:18:13.465 OS Version Number: 10.0 | 2020-08-06 07:18:13.466 Locale Setting: C | 2020-08-06 07:18:13.466 Allowed protected custom studies: | 2020-08-06 07:18:13.466 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2020-08-06 07:18:13.481 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:18:13.503 Files to Open on Start up | File does not exist: E:\SierraChart\Data\ExampleChartbook.cht | 2020-08-06 07:18:18.476 Received 5 login tokens. | 2020-08-06 07:18:18.803 Symbol settings MD5 received. Request ID: 1. | 2020-08-06 07:18:19.937 Symbol settings are up-to-date for scdataallservices. | 2020-08-06 07:18:19.937 SC Data - All Services | Connected to data server. | 2020-08-06 07:18:20.470 Triggering next historical data download in queue. | 2020-08-06 07:18:20.470 Triggering next historical data download in queue. | 2020-08-06 07:18:20.470 Triggering next historical data download in queue. | 2020-08-06 07:18:20.470 Triggering next historical data download in queue. | 2020-08-06 07:18:20.470 ESU20 30 Sec #2 | Reloading chart. | 2020-08-06 07:18:26.471 NQU20 30 Sec #1 | Reloading chart. | 2020-08-06 07:18:26.477 RTYU20 30 Sec #4 | Reloading chart. | 2020-08-06 07:18:26.484 CLU20 30 Sec #3 | Reloading chart. | 2020-08-06 07:18:26.491 RTYU20 30 Sec #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-08-06 07:18:26.515 NQU20 30 Sec #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-08-06 07:18:26.578 ESU20 30 Sec #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-08-06 07:18:26.587 CLU20 30 Sec #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2020-08-06 07:18:26.668 Mapping ESU20 to ESU20. Service code: cme | 2020-08-06 07:18:26.959 SC Data - All Services | Starting real-time market data updates for: ESU20 (ESU20). ID: 1 Service code: cme | 2020-08-06 07:18:26.959 SC Data - All Services | Connecting to the server ds21.sierracharts.com. Port 10048 | 2020-08-06 07:18:26.959 SC Data - All Services | Requesting security definition data for: ESU20 (ESU20). ID: 1 | 2020-08-06 07:18:26.959 Starting DelayedDownloadMonitoringTimer | 2020-08-06 07:18:26.959 Starting HDTimeoutTimer | 2020-08-06 07:18:26.959 Added historical Intraday data request for ESU20 to the queue. | 2020-08-06 07:18:26.959 Intraday data recording state for symbol ESU20 is set to download 'Pending'. | 2020-08-06 07:18:26.959 Triggering next historical data download in queue. | 2020-08-06 07:18:26.959 DTC Client socket (2) | Creating socket. | 2020-08-06 07:18:26.960 DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2020-08-06 07:18:26.961 Delaying start of download for ESU20 | 2020-08-06 07:18:26.967 Mapping RTYU20 to RTYU20. Service code: cme | 2020-08-06 07:18:26.979 SC Data - All Services | Starting real-time market data updates for: RTYU20 (RTYU20). ID: 2 Service code: cme | 2020-08-06 07:18:26.979 SC Data - All Services | Requesting security definition data for: RTYU20 (RTYU20). ID: 2 | 2020-08-06 07:18:26.979 Added historical Intraday data request for RTYU20 to the queue. | 2020-08-06 07:18:26.979 Intraday data recording state for symbol RTYU20 is set to download 'Pending'. | 2020-08-06 07:18:26.979 Triggering next historical data download in queue. | 2020-08-06 07:18:26.979 Mapping NQU20 to NQU20. Service code: cme | 2020-08-06 07:18:27.008 SC Data - All Services | Starting real-time market data updates for: NQU20 (NQU20). ID: 3 Service code: cme | 2020-08-06 07:18:27.008 SC Data - All Services | Requesting security definition data for: NQU20 (NQU20). ID: 3 | 2020-08-06 07:18:27.008 Added historical Intraday data request for NQU20 to the queue. | 2020-08-06 07:18:27.008 Intraday data recording state for symbol NQU20 is set to download 'Pending'. | 2020-08-06 07:18:27.008 Triggering next historical data download in queue. | 2020-08-06 07:18:27.008 Mapping CLU20 to CLU20. Service code: nymex | 2020-08-06 07:18:27.016 SC Data - All Services | Starting real-time market data updates for: CLU20 (CLU20). ID: 4 Service code: nymex | 2020-08-06 07:18:27.016 SC Data - All Services | Requesting security definition data for: CLU20 (CLU20). ID: 4 | 2020-08-06 07:18:27.016 Added historical Intraday data request for CLU20 to the queue. | 2020-08-06 07:18:27.016 Intraday data recording state for symbol CLU20 is set to download 'Pending'. | 2020-08-06 07:18:27.016 Triggering next historical data download in queue. | 2020-08-06 07:18:27.016 SC Data - All Services | Connected to server. | 2020-08-06 07:18:30.147 SC Data - All Services | Starting socket receive thread. | 2020-08-06 07:18:30.147 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-08-06 07:18:30.147 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-08-06 07:18:33.377 SC Data - All Services | Sending logon request message. | 2020-08-06 07:18:33.377 SC Data - All Services | Received logon response. | 2020-08-06 07:18:36.148 SC Data - All Services | Server Name: SC Realtime Server. | 2020-08-06 07:18:36.148 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-08-06 07:18:36.148 SC Data - All Services | Successfully connected. | 2020-08-06 07:18:36.148 SC Data - All Services | Trading is not supported. | 2020-08-06 07:18:36.148 SC Data - All Services | Restarting real-time data updates for symbol: CLU20 -> CLU20 | 2020-08-06 07:18:36.148 SC Data - All Services | Restarting real-time data updates for symbol: ESU20 -> ESU20 | 2020-08-06 07:18:36.148 SC Data - All Services | Restarting real-time data updates for symbol: NQU20 -> NQU20 | 2020-08-06 07:18:36.148 SC Data - All Services | Restarting real-time data updates for symbol: RTYU20 -> RTYU20 | 2020-08-06 07:18:36.148 SC Data - All Services | Received security definition for symbol CLU20 | 2020-08-06 07:18:36.852 SC Data - All Services | Received security definition for symbol ESU20 | 2020-08-06 07:18:36.852 SC Data - All Services | Received security definition for symbol NQU20 | 2020-08-06 07:18:36.852 SC Data - All Services | Received security definition for symbol RTYU20 | 2020-08-06 07:18:36.852 HD Request # 1 | Downloading Intraday chart data for ESU20 to the file ESU20.scid. Service: cme | 2020-08-06 07:18:41.954 Enabling compression for file: E:\SierraChart\Data\ESU20.scid. This may take a while. | 2020-08-06 07:18:41.955 * HD Request # 1 | Download start date-time: 2020-08-06 07:15:56.000 | 2020-08-06 07:18:41.955 HD Request # 1 | Using server: ds23.sierracharts.com port 10150 | 2020-08-06 07:18:41.955 Socket (3) | Creating socket. | 2020-08-06 07:18:41.956 Socket (3) | Connecting to IP: 216.1.90.130. | 2020-08-06 07:18:41.957 HD Request # 1 | Setting DTC encoding to Binary VLS | 2020-08-06 07:18:45.374 HD Request # 1 | Sending historical data logon request message. | 2020-08-06 07:18:45.374 HD Request # 1 | Requesting Intraday data. Start date-time: 2020-08-06 07:15:56. Record interval: 0. Symbol: ESU20 | 2020-08-06 07:18:46.035 HD Request # 1 | Decompressing data. | 2020-08-06 07:18:46.246 HD Request # 1 | Receiving Intraday data for ESU20 starting at 2020-08-06 07:15:56 | 2020-08-06 07:18:47.159 Socket (3) | CloseSocket call. | 2020-08-06 07:18:47.161 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:18:47.161 Historical data download thread signaled to stop. | 2020-08-06 07:18:47.161 HD Request # 1 | Timestamp of first Intraday data file record written: 2020-08-06 07:15:56 | 2020-08-06 07:18:47.161 HD Request # 1 | Received 3571 records from 2020-08-06 07:15:56.000 to 2020-08-06 07:18:44.039 (2.8 minutes) and wrote 3542 records for ESU20 | 2020-08-06 07:18:47.161 HD Request # 1 | Completion time: 6s | 2020-08-06 07:18:47.161 HD Request # 1 | Intraday data download complete for ESU20. Unique request ID: 1 | 2020-08-06 07:18:47.161 Removing historical data download ID 1. | 2020-08-06 07:18:47.161 Real-time Intraday chart data file updates started for ESU20 | 2020-08-06 07:18:47.161 Intraday chart data file opened for ESU20 | 2020-08-06 07:18:47.161 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:18:47.161 Triggering next historical data download in queue. | 2020-08-06 07:18:47.161 HD Request # 2 | Downloading Intraday chart data for RTYU20 to the file RTYU20.scid. Service: cme | 2020-08-06 07:18:47.161 Enabling compression for file: E:\SierraChart\Data\RTYU20.scid. This may take a while. | 2020-08-06 07:18:47.162 * HD Request # 2 | Download start date-time: 2020-08-06 07:15:56.000 | 2020-08-06 07:18:47.162 HD Request # 2 | Using server: ds21.sierracharts.com port 10149 | 2020-08-06 07:18:47.162 Socket (4) | Creating socket. | 2020-08-06 07:18:47.162 Socket (4) | Connecting to IP: 216.1.90.129. | 2020-08-06 07:18:47.162 Socket (3) | Socket gracefully closed by remote side. | 2020-08-06 07:18:47.368 Socket (3) | Closed. | 2020-08-06 07:18:47.368 Opened cached Intraday file: E:\SierraChart\Data\ESU20.scid. Thread ID: 20664 | 2020-08-06 07:18:53.483 HD Request # 2 | Setting DTC encoding to Binary VLS | 2020-08-06 07:18:59.573 HD Request # 2 | Sending historical data logon request message. | 2020-08-06 07:18:59.573 HD Request # 2 | Requesting Intraday data. Start date-time: 2020-08-06 07:15:56. Record interval: 0. Symbol: RTYU20 | 2020-08-06 07:19:00.212 HD Request # 2 | Decompressing data. | 2020-08-06 07:19:00.397 HD Request # 2 | Receiving Intraday data for RTYU20 starting at 2020-08-06 07:15:56 | 2020-08-06 07:19:16.917 Socket (4) | CloseSocket call. | 2020-08-06 07:19:17.150 Historical data download thread signaled to stop. | 2020-08-06 07:19:17.150 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:19:17.150 HD Request # 2 | Timestamp of first Intraday data file record written: 2020-08-06 07:15:57 | 2020-08-06 07:19:17.151 HD Request # 2 | Received 1040 records from 2020-08-06 07:15:56.000 to 2020-08-06 07:18:56.000 (3.0 minutes) and wrote 1038 records for RTYU20 | 2020-08-06 07:19:17.151 HD Request # 2 | Completion time: 30s | 2020-08-06 07:19:17.151 HD Request # 2 | Intraday data download complete for RTYU20. Unique request ID: 2 | 2020-08-06 07:19:17.151 Removing historical data download ID 2. | 2020-08-06 07:19:17.151 Real-time Intraday chart data file updates started for RTYU20 | 2020-08-06 07:19:17.151 Intraday chart data file opened for RTYU20 | 2020-08-06 07:19:17.151 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:19:17.151 Triggering next historical data download in queue. | 2020-08-06 07:19:17.151 HD Request # 3 | Downloading Intraday chart data for NQU20 to the file NQU20.scid. Service: cme | 2020-08-06 07:19:17.151 Enabling compression for file: E:\SierraChart\Data\NQU20.scid. This may take a while. | 2020-08-06 07:19:17.151 * HD Request # 3 | Download start date-time: 2020-08-06 07:15:56.000 | 2020-08-06 07:19:17.151 HD Request # 3 | Using server: ds23.sierracharts.com port 10150 | 2020-08-06 07:19:17.151 Socket (6) | Creating socket. | 2020-08-06 07:19:17.151 Socket (6) | Connecting to IP: 216.1.90.130. | 2020-08-06 07:19:17.152 HD Request # 3 | Setting DTC encoding to Binary VLS | 2020-08-06 07:19:17.575 HD Request # 3 | Sending historical data logon request message. | 2020-08-06 07:19:17.575 HD Request # 3 | Requesting Intraday data. Start date-time: 2020-08-06 07:15:56. Record interval: 0. Symbol: NQU20 | 2020-08-06 07:19:18.246 HD Request # 3 | Decompressing data. | 2020-08-06 07:19:18.931 HD Request # 3 | Receiving Intraday data for NQU20 starting at 2020-08-06 07:15:56 | 2020-08-06 07:19:18.931 Opened cached Intraday file: E:\SierraChart\Data\RTYU20.scid. Thread ID: 20664 | 2020-08-06 07:19:23.494 Socket (6) | CloseSocket call. | 2020-08-06 07:19:25.296 Historical data download thread signaled to stop. | 2020-08-06 07:19:25.296 Socket (6) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:19:25.296 HD Request # 3 | Timestamp of first Intraday data file record written: 2020-08-06 07:15:56 | 2020-08-06 07:19:25.296 HD Request # 3 | Received 2696 records from 2020-08-06 07:15:56.000 to 2020-08-06 07:19:17.010 (3.4 minutes) and wrote 2669 records for NQU20 | 2020-08-06 07:19:25.296 HD Request # 3 | Completion time: 8s | 2020-08-06 07:19:25.297 HD Request # 3 | Intraday data download complete for NQU20. Unique request ID: 3 | 2020-08-06 07:19:25.297 Removing historical data download ID 3. | 2020-08-06 07:19:25.297 Real-time Intraday chart data file updates started for NQU20 | 2020-08-06 07:19:25.297 Intraday chart data file opened for NQU20 | 2020-08-06 07:19:25.297 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:19:25.297 Triggering next historical data download in queue. | 2020-08-06 07:19:25.297 HD Request # 4 | Downloading Intraday chart data for CLU20 to the file CLU20.scid. Service: nymex | 2020-08-06 07:19:25.297 Enabling compression for file: E:\SierraChart\Data\CLU20.scid. This may take a while. | 2020-08-06 07:19:25.297 * HD Request # 4 | Download start date-time: 2020-08-06 07:15:53.000 | 2020-08-06 07:19:25.297 HD Request # 4 | Using server: ds21.sierracharts.com port 10149 | 2020-08-06 07:19:25.297 Socket (7) | Creating socket. | 2020-08-06 07:19:25.297 Socket (7) | Connecting to IP: 216.1.90.129. | 2020-08-06 07:19:25.297 HD Request # 4 | Setting DTC encoding to Binary VLS | 2020-08-06 07:19:25.684 HD Request # 4 | Sending historical data logon request message. | 2020-08-06 07:19:25.684 HD Request # 4 | Requesting Intraday data. Start date-time: 2020-08-06 07:15:53. Record interval: 0. Symbol: CLU20 | 2020-08-06 07:19:25.875 Socket (6) | Socket gracefully closed by remote side. | 2020-08-06 07:19:25.934 Socket (6) | Closed. | 2020-08-06 07:19:25.934 HD Request # 4 | Decompressing data. | 2020-08-06 07:19:26.519 HD Request # 4 | Receiving Intraday data for CLU20 starting at 2020-08-06 07:15:53 | 2020-08-06 07:19:26.519 Socket (7) | CloseSocket call. | 2020-08-06 07:19:27.164 Historical data download thread signaled to stop. | 2020-08-06 07:19:27.164 Socket (7) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:19:27.164 HD Request # 4 | Timestamp of first Intraday data file record written: 2020-08-06 07:15:58 | 2020-08-06 07:19:27.164 HD Request # 4 | Received 1385 records from 2020-08-06 07:15:53.000 to 2020-08-06 07:19:24.000 (3.5 minutes) and wrote 1384 records for CLU20 | 2020-08-06 07:19:27.164 HD Request # 4 | Completion time: 2s | 2020-08-06 07:19:27.164 HD Request # 4 | Intraday data download complete for CLU20. Unique request ID: 4 | 2020-08-06 07:19:27.164 Removing historical data download ID 4. | 2020-08-06 07:19:27.164 Real-time Intraday chart data file updates started for CLU20 | 2020-08-06 07:19:27.164 Intraday chart data file opened for CLU20 | 2020-08-06 07:19:27.164 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:19:27.164 Triggering next historical data download in queue. | 2020-08-06 07:19:27.164 Socket (7) | Socket gracefully closed by remote side. | 2020-08-06 07:19:27.819 Socket (7) | Closed. | 2020-08-06 07:19:27.819 Opened cached Intraday file: E:\SierraChart\Data\NQU20.scid. Thread ID: 20664 | 2020-08-06 07:19:43.501 Opened cached Intraday file: E:\SierraChart\Data\CLU20.scid. Thread ID: 20664 | 2020-08-06 07:19:43.501 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 | 2020-08-06 07:20:14.234 * HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-08-06 07:20:14.234 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-08-06 07:20:14.234 HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 | 2020-08-06 07:20:18.494 * SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2020-08-06 07:20:26.957 SC Data - All Services | Waiting for socket receive thread to end | 2020-08-06 07:20:26.957 DTC Client socket (2) | CloseSocket call. | 2020-08-06 07:20:26.957 SC Data - All Services | Disconnected from the server. | 2020-08-06 07:20:26.957 DTC Client socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-08-06 07:20:26.957 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2020-08-06 07:20:26.957 SC Data - All Services | Connecting to the server ds22.sierracharts.com. Port 443 | 2020-08-06 07:20:28.957 DTC Client socket (1) | Creating socket. | 2020-08-06 07:20:28.958 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2020-08-06 07:20:28.959 SC Data - All Services | Connected to server. | 2020-08-06 07:20:29.214 SC Data - All Services | Starting socket receive thread. | 2020-08-06 07:20:29.214 SC Data - All Services | Sending encoding request to server: Binary VLS | 2020-08-06 07:20:29.214 SC Data - All Services | Setting DTC encoding to Binary VLS | 2020-08-06 07:20:29.474 SC Data - All Services | Sending logon request message. | 2020-08-06 07:20:29.474 SC Data - All Services | Received logon response. | 2020-08-06 07:20:30.897 SC Data - All Services | Server Name: SC Realtime Server. | 2020-08-06 07:20:30.897 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2020-08-06 07:20:30.897 SC Data - All Services | Successfully connected. | 2020-08-06 07:20:30.897 SC Data - All Services | Trading is not supported. | 2020-08-06 07:20:30.897 Added historical Intraday data request for CLU20 to the queue. | 2020-08-06 07:20:30.897 Intraday data recording state for symbol CLU20 is set to download 'Pending'. | 2020-08-06 07:20:30.897 Triggering next historical data download in queue. | 2020-08-06 07:20:30.897 SC Data - All Services | Restarting real-time data updates for symbol: CLU20 -> CLU20 | 2020-08-06 07:20:30.897 Added historical Intraday data request for ESU20 to the queue. | 2020-08-06 07:20:30.897 Intraday data recording state for symbol ESU20 is set to download 'Pending'. | 2020-08-06 07:20:30.897 SC Data - All Services | Restarting real-time data updates for symbol: ESU20 -> ESU20 | 2020-08-06 07:20:30.897 Added historical Intraday data request for NQU20 to the queue. | 2020-08-06 07:20:30.897 Intraday data recording state for symbol NQU20 is set to download 'Pending'. | 2020-08-06 07:20:30.897 SC Data - All Services | Restarting real-time data updates for symbol: NQU20 -> NQU20 | 2020-08-06 07:20:30.897 Added historical Intraday data request for RTYU20 to the queue. | 2020-08-06 07:20:30.897 Intraday data recording state for symbol RTYU20 is set to download 'Pending'. | 2020-08-06 07:20:30.897 SC Data - All Services | Restarting real-time data updates for symbol: RTYU20 -> RTYU20 | 2020-08-06 07:20:30.897 HD Request # 5 | Downloading Intraday chart data for CLU20 to the file CLU20.scid. Service: nymex | 2020-08-06 07:20:30.897 Enabling compression for file: E:\SierraChart\Data\CLU20.scid. This may take a while. | 2020-08-06 07:20:30.898 * HD Request # 5 | Download start date-time: 2020-08-06 07:18:54.000 | 2020-08-06 07:20:30.898 HD Request # 5 | Using server: ds23.sierracharts.com port 10150 | 2020-08-06 07:20:30.898 Socket (5) | Creating socket. | 2020-08-06 07:20:30.898 Socket (5) | Connecting to IP: 216.1.90.130. | 2020-08-06 07:20:30.899 SC Data - All Services | Received security definition for symbol CLU20 | 2020-08-06 07:20:31.165 SC Data - All Services | Received security definition for symbol ESU20 | 2020-08-06 07:20:31.165 SC Data - All Services | Received security definition for symbol NQU20 | 2020-08-06 07:20:31.165 SC Data - All Services | Received security definition for symbol RTYU20 | 2020-08-06 07:20:31.227 HD Request # 5 | Setting DTC encoding to Binary VLS | 2020-08-06 07:20:31.338 HD Request # 5 | Sending historical data logon request message. | 2020-08-06 07:20:31.338 HD Request # 5 | Requesting Intraday data. Start date-time: 2020-08-06 07:18:54. Record interval: 0. Symbol: CLU20 | 2020-08-06 07:20:32.017 HD Request # 5 | Decompressing data. | 2020-08-06 07:20:32.234 HD Request # 5 | Receiving Intraday data for CLU20 starting at 2020-08-06 07:18:54 | 2020-08-06 07:20:34.122 Socket (5) | CloseSocket call. | 2020-08-06 07:20:34.122 Historical data download thread signaled to stop. | 2020-08-06 07:20:34.122 Socket (5) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:20:34.122 HD Request # 5 | Timestamp of first Intraday data file record written: 2020-08-06 07:18:54 | 2020-08-06 07:20:34.122 HD Request # 5 | Received 762 records from 2020-08-06 07:18:54.000 to 2020-08-06 07:20:29.000 (95.0 seconds) and wrote 760 records for CLU20 | 2020-08-06 07:20:34.122 Added 16 Time and Sales records to Intraday data file for CLU20 after download. | 2020-08-06 07:20:34.123 HD Request # 5 | Completion time: 4s | 2020-08-06 07:20:34.123 HD Request # 5 | Intraday data download complete for CLU20. Unique request ID: 5 | 2020-08-06 07:20:34.123 Removing historical data download ID 5. | 2020-08-06 07:20:34.123 Real-time Intraday chart data file updates started for CLU20 | 2020-08-06 07:20:34.123 Intraday chart data file opened for CLU20 | 2020-08-06 07:20:34.123 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:20:34.123 Triggering next historical data download in queue. | 2020-08-06 07:20:34.123 HD Request # 6 | Downloading Intraday chart data for ESU20 to the file ESU20.scid. Service: cme | 2020-08-06 07:20:34.123 Enabling compression for file: E:\SierraChart\Data\ESU20.scid. This may take a while. | 2020-08-06 07:20:34.123 * HD Request # 6 | Download start date-time: 2020-08-06 07:18:53.000 | 2020-08-06 07:20:34.123 HD Request # 6 | Using server: ds21.sierracharts.com port 10149 | 2020-08-06 07:20:34.123 Socket (6) | Creating socket. | 2020-08-06 07:20:34.123 Socket (6) | Connecting to IP: 216.1.90.129. | 2020-08-06 07:20:34.124 Socket (5) | Socket gracefully closed by remote side. | 2020-08-06 07:20:34.338 Socket (5) | Closed. | 2020-08-06 07:20:34.338 HD Request # 6 | Setting DTC encoding to Binary VLS | 2020-08-06 07:20:37.515 HD Request # 6 | Sending historical data logon request message. | 2020-08-06 07:20:37.515 Opened cached Intraday file: E:\SierraChart\Data\CLU20.scid. Thread ID: 20664 | 2020-08-06 07:20:38.519 HD Request # 6 | Requesting Intraday data. Start date-time: 2020-08-06 07:18:53. Record interval: 0. Symbol: ESU20 | 2020-08-06 07:20:38.758 HD Request # 6 | Decompressing data. | 2020-08-06 07:20:38.947 HD Request # 6 | Receiving Intraday data for ESU20 starting at 2020-08-06 07:18:53 | 2020-08-06 07:20:40.243 Socket (6) | CloseSocket call. | 2020-08-06 07:20:42.133 Socket (6) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:20:42.133 Historical data download thread signaled to stop. | 2020-08-06 07:20:42.133 HD Request # 6 | Timestamp of first Intraday data file record written: 2020-08-06 07:18:55 | 2020-08-06 07:20:42.134 HD Request # 6 | Received 2752 records from 2020-08-06 07:18:53.000 to 2020-08-06 07:20:37.051 (104.1 seconds) and wrote 2748 records for ESU20 | 2020-08-06 07:20:42.134 Added 124 Time and Sales records to Intraday data file for ESU20 after download. | 2020-08-06 07:20:42.134 HD Request # 6 | Completion time: 8s | 2020-08-06 07:20:42.134 HD Request # 6 | Intraday data download complete for ESU20. Unique request ID: 6 | 2020-08-06 07:20:42.134 Removing historical data download ID 6. | 2020-08-06 07:20:42.134 Real-time Intraday chart data file updates started for ESU20 | 2020-08-06 07:20:42.134 Intraday chart data file opened for ESU20 | 2020-08-06 07:20:42.134 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:20:42.134 Triggering next historical data download in queue. | 2020-08-06 07:20:42.134 HD Request # 7 | Downloading Intraday chart data for NQU20 to the file NQU20.scid. Service: cme | 2020-08-06 07:20:42.134 Enabling compression for file: E:\SierraChart\Data\NQU20.scid. This may take a while. | 2020-08-06 07:20:42.134 * HD Request # 7 | Download start date-time: 2020-08-06 07:18:54.000 | 2020-08-06 07:20:42.134 HD Request # 7 | Using server: ds23.sierracharts.com port 10150 | 2020-08-06 07:20:42.134 Socket (5) | Creating socket. | 2020-08-06 07:20:42.134 Socket (5) | Connecting to IP: 216.1.90.130. | 2020-08-06 07:20:42.135 Socket (6) | Socket gracefully closed by remote side. | 2020-08-06 07:20:42.321 Socket (6) | Closed. | 2020-08-06 07:20:42.321 HD Request # 7 | Setting DTC encoding to Binary VLS | 2020-08-06 07:20:42.577 HD Request # 7 | Sending historical data logon request message. | 2020-08-06 07:20:42.577 HD Request # 7 | Requesting Intraday data. Start date-time: 2020-08-06 07:18:54. Record interval: 0. Symbol: NQU20 | 2020-08-06 07:20:42.797 HD Request # 7 | Decompressing data. | 2020-08-06 07:20:43.013 HD Request # 7 | Receiving Intraday data for NQU20 starting at 2020-08-06 07:18:54 | 2020-08-06 07:20:43.019 Socket (5) | CloseSocket call. | 2020-08-06 07:20:43.020 Socket (5) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:20:43.020 Historical data download thread signaled to stop. | 2020-08-06 07:20:43.045 HD Request # 7 | Timestamp of first Intraday data file record written: 2020-08-06 07:18:54 | 2020-08-06 07:20:43.045 HD Request # 7 | Received 1315 records from 2020-08-06 07:18:54.000 to 2020-08-06 07:20:42.002 (108.0 seconds) and wrote 1313 records for NQU20 | 2020-08-06 07:20:43.045 HD Request # 7 | Completion time: 1s | 2020-08-06 07:20:43.046 HD Request # 7 | Intraday data download complete for NQU20. Unique request ID: 7 | 2020-08-06 07:20:43.046 Removing historical data download ID 7. | 2020-08-06 07:20:43.046 Real-time Intraday chart data file updates started for NQU20 | 2020-08-06 07:20:43.046 Intraday chart data file opened for NQU20 | 2020-08-06 07:20:43.046 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:20:43.046 Triggering next historical data download in queue. | 2020-08-06 07:20:43.046 HD Request # 8 | Downloading Intraday chart data for RTYU20 to the file RTYU20.scid. Service: cme | 2020-08-06 07:20:43.046 Enabling compression for file: E:\SierraChart\Data\RTYU20.scid. This may take a while. | 2020-08-06 07:20:43.046 * HD Request # 8 | Download start date-time: 2020-08-06 07:18:53.000 | 2020-08-06 07:20:43.046 HD Request # 8 | Using server: ds21.sierracharts.com port 10149 | 2020-08-06 07:20:43.046 Socket (6) | Creating socket. | 2020-08-06 07:20:43.046 Socket (6) | Connecting to IP: 216.1.90.129. | 2020-08-06 07:20:43.047 Socket (5) | Socket gracefully closed by remote side. | 2020-08-06 07:20:43.235 Socket (5) | Closed. | 2020-08-06 07:20:43.235 HD Request # 8 | Setting DTC encoding to Binary VLS | 2020-08-06 07:20:43.439 HD Request # 8 | Sending historical data logon request message. | 2020-08-06 07:20:43.439 Opened cached Intraday file: E:\SierraChart\Data\ESU20.scid. Thread ID: 20664 | 2020-08-06 07:20:43.521 HD Request # 8 | Requesting Intraday data. Start date-time: 2020-08-06 07:18:53. Record interval: 0. Symbol: RTYU20 | 2020-08-06 07:20:43.631 HD Request # 8 | Decompressing data. | 2020-08-06 07:20:43.824 HD Request # 8 | Receiving Intraday data for RTYU20 starting at 2020-08-06 07:18:53 | 2020-08-06 07:20:44.752 Socket (6) | CloseSocket call. | 2020-08-06 07:20:44.753 Historical data download thread signaled to stop. | 2020-08-06 07:20:44.753 Socket (6) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:20:44.753 HD Request # 8 | Timestamp of first Intraday data file record written: 2020-08-06 07:18:54 | 2020-08-06 07:20:44.753 HD Request # 8 | Received 372 records from 2020-08-06 07:18:53.000 to 2020-08-06 07:20:40.003 (107.0 seconds) and wrote 370 records for RTYU20 | 2020-08-06 07:20:44.753 HD Request # 8 | Completion time: 1s | 2020-08-06 07:20:44.753 HD Request # 8 | Intraday data download complete for RTYU20. Unique request ID: 8 | 2020-08-06 07:20:44.753 Removing historical data download ID 8. | 2020-08-06 07:20:44.753 Real-time Intraday chart data file updates started for RTYU20 | 2020-08-06 07:20:44.753 Intraday chart data file opened for RTYU20 | 2020-08-06 07:20:44.753 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2020-08-06 07:20:44.753 Triggering next historical data download in queue. | 2020-08-06 07:20:44.753 DTC Client socket (2) | Write has completed. Shutdown being performed. | 2020-08-06 07:20:45.114 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2020-08-06 07:20:45.114 DTC Client socket (2) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 | 2020-08-06 07:20:45.114 * DTC Client socket (2) | Socket gracefully closed by remote side. | 2020-08-06 07:20:45.114 DTC Client socket (2) | Closed. | 2020-08-06 07:20:45.114 Opened cached Intraday file: E:\SierraChart\Data\RTYU20.scid. Thread ID: 20664 | 2020-08-06 07:20:48.524 Opened cached Intraday file: E:\SierraChart\Data\NQU20.scid. Thread ID: 20664 | 2020-08-06 07:20:48.524 Socket (4) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 | 2020-08-06 07:21:17.331 * Socket (4) | Socket gracefully closed by remote side. | 2020-08-06 07:21:17.331 Socket (4) | Closed. | 2020-08-06 07:21:17.331 Socket (6) | Close event error. Windows error code 10053: 你的主机中的软件中止了一个已建立的连接。 | 2020-08-06 07:22:44.944 * Socket (6) | Socket gracefully closed by remote side. | 2020-08-06 07:22:44.944 Socket (6) | Closed. | 2020-08-06 07:22:44.944 |
| [2020-08-06 15:42:28] |
| John - SC Support - Posts: 37842 |
|
This is a repeat of the post here: No real-time data link The other post has answers in it and is waiting for a response. This posting is now set to Resolved and there will be no further answers here. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-08-06 18:39:42] |
| |
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For the record, you are in China.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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