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Support Board

Date/Time: Thu, 12 Mar 2026 18:02:06 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
WH selfinvest CQG + SC cant load mhistorical data but see orderbook.
User744798 		2021-04-29 17:39:05
John - SC Support LPN LP 		6 1710
Tick Size not being respected across all charts
ephi144 		2021-04-29 17:35:27
John - SC Support LPN LP 		1 822
Historical data start time
User982736 		2021-04-29 17:32:15
User982736 LPN LP 		4 911
Transact ( Infinity future)
franmadrid 		2021-04-29 17:18:23
John - SC Support LPN LP 		1 905
change of the package
User631370 		2021-04-29 17:15:52
John - SC Support LPN LP 		1 727
What's wrong wrong with my Data feed
User424007 		2021-04-29 16:58:36
John - SC Support LPN LP 		1 831
Delayed data
TraderGD 		2021-04-29 16:54:16
John - SC Support LPN LP 		1 831
No longer receive CME live data, only delayed data
User165160 		2021-04-29 16:50:56
John - SC Support LPN LP 		1 850
hI IM TRYING TO CHANGE MY TIMEZONE
User750124 		2021-04-29 16:49:02
John - SC Support LPN LP 		1 834
Disconnected when using two machines from the same location
User558455 		2021-04-29 16:44:49
User558455 LPN LP 		8 901
My intraday chart isn't realtime
krizzay95 		2021-04-29 16:28:13
krizzay95 LPN LP 		5 831
Account Funds
Bubba 		2021-04-29 15:32:38
John - SC Support LPN LP 		13 875
Optimus Broker
jarek.skwarek 		2021-04-29 15:16:31
John - SC Support LPN LP 		1 834
take profit seems not to be working
User418920 		2021-04-29 15:05:47
John - SC Support LPN LP 		1 682
No real time data.
User165160 		2021-04-29 14:42:39
User165160 LPN LP 		5 707
[User Discussion] - Backtesting Stats for Manual Backtesting
User153971 		2021-04-29 14:25:05
Sierra_Chart Engineering LPN LP 		1 816
How to connect my account with my trading account
User483289 		2021-04-29 14:18:14
John - SC Support LPN LP 		1 671
level one data
philasab 		2021-04-29 14:12:47
John - SC Support LPN LP 		1 596
Quick loading Continuous RTH Daily Chart
User290496 		2021-04-29 13:59:22
John - SC Support LPN LP 		1 737
New data feed (CQG) - Problems with charts
User623552 		2021-04-29 13:53:24
User623552 LPN LP 		2 670
not sure what i need to pay for
timin 		2021-04-29 13:41:05
John - SC Support LPN LP 		4 670
[Programming Help] - How to create a Window with a Table in Sierra Chart Custom Study
User741184 		2021-04-29 13:04:41
User310645 LPN LP 		17 4141
Delay in Denali data feed
User275172 		2021-04-29 03:10:59
Sierra Chart Engineering LPN LP 		1 591
Question about Payment
Lavorris WHITE 		2021-04-29 03:09:43
Sierra Chart Engineering LPN LP 		1 661
[User Discussion] - Question about Payment
Lavorris WHITE 		2021-04-29 01:10:23
Ackin LPN LP 		1 583
Simulated Mini soybeans has wrong server side profit/loss
User893204 		2021-04-28 22:21:16
User893204 LPN LP 		1 656
EUREX micro ESTX50 - 1 euro / Interactive Brokers
User877753 		2021-04-28 21:44:11
Sierra Chart Engineering LPN LP 		4 1081
issues with instance 2
User61576 		2021-04-28 21:36:24
John - SC Support LPN LP 		4 814
what is the VIX futures symbol with denali?
User61576 		2021-04-28 21:31:50
John - SC Support LPN LP 		1 1616
Custom Title Bar access from ACSIL
jesslinn 		2021-04-28 21:07:54
John - SC Support LPN LP 		3 948
Sierra Chart Stuttering (mouse freezes also) while CPU at 20% and Memory at 40%-50%
User339484 		2021-04-28 21:07:21
John - SC Support LPN LP 		8 1087
Live Eurex trading AMP from May
Woodzy76 		2021-04-28 20:55:30
John - SC Support LPN LP 		1 788
[User Discussion] - Color Background based on Alert Condition error
User707404 		2021-04-28 19:40:22
User707404 LPN LP 		0 612
Order
markoosterling0348 		2021-04-28 19:35:28
John - SC Support LPN LP 		1 637
[User Discussion] - Paid for monthly service but no Data feed.
User946955 		2021-04-28 19:19:03
Ackin LPN LP 		3 880
Connecting and Disconnecting Data
Ben A 		2021-04-28 18:43:17
Ben A LPN LP 		4 695
Using two Rithmic accounts - one with full data, second only for order routing
MatZer0 		2021-04-28 18:11:10
John - SC Support LPN LP 		7 2371
Denali Exchange Data Feed Instructions
User985092 		2021-04-28 17:45:53
John - SC Support LPN LP 		1 577