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Support Board

Date/Time: Thu, 01 Jan 2026 08:18:14 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
activating real time data
Jon Y 		2021-03-23 14:59:38
John - SC Support LPN LP 		1 516
Trading on Eurex via Sierra Chart
User206920 		2021-03-23 14:52:16
User657945 LPN LP 		17 1388
Direct Billing Change
User468615 		2021-03-23 14:52:08
John - SC Support LPN LP 		4 628
Account Real-time Data Feed setup
EasonFintech 		2021-03-23 14:41:48
John - SC Support LPN LP 		3 605
Service package 3 AND data feed?
User273624 		2021-03-23 14:08:19
John - SC Support LPN LP 		3 686
Extend the OHLC study line into forward columns?
58LesPaul 		2021-03-23 14:02:28
John - SC Support LPN LP 		6 1252
[Programming Help] - How to set Price1 few ticks higher
User641030 		2021-03-23 13:08:50
User641030 LPN LP 		4 761
Service Package Change / Order Routing / New Denali Symbols
User371906 		2021-03-23 10:56:42
User371906 LPN LP 		5 970
Hoffman Indicators
User236166 		2021-03-23 10:47:52
User236166 LPN LP 		9 934
Interactive Brokers Account Setup
User379468 		2021-03-23 10:39:00
Sierra Chart Engineering LPN LP 		6 1668
Denali Data
User600014 		2021-03-23 09:28:17
Sierra Chart Engineering LPN LP 		3 855
Simulated Trade on Replay trying to dissable Simulated Mode
User893204 		2021-03-23 09:27:10
Sierra Chart Engineering LPN LP 		3 683
New Billing Change Notification
User696540 		2021-03-23 09:14:49
Sierra Chart Engineering LPN LP 		3 660
Data is delayed even though I have a subscription
User478349 		2021-03-23 09:13:52
Sierra Chart Engineering LPN LP 		1 659
send twitter message Acsil
User978290 		2021-03-23 08:16:32
User978290 LPN LP 		0 650
Market by order data file structures
Async 		2021-03-23 08:12:14
Async LPN LP 		0 491
not getting real time data feed
User633898 		2021-03-23 05:15:59
User633898 LPN LP 		8 969
[User Discussion] - What does this code mean?
User769783 		2021-03-23 02:37:19
Flipper_2 LPN LP 		7 1086
Number Bars Calculated Values - Colors for Percent Compare Thrshld Not Working As Expected
SlipperyPenguin 		2021-03-23 01:39:40
SlipperyPenguin LPN LP 		2 847
Spread Count
User161806 		2021-03-23 00:40:06
User161806 LPN LP 		3 633
Barchart intraday stock/etf data (through Sierra) is not split adjusted?
WheresMoney 		2021-03-23 00:34:12
Sierra Chart - Max LPN LP 		1 914
2019 NG historical spread Scale Units
User664240 		2021-03-22 22:56:30
User664240 LPN LP 		4 685
some charts not updating
JDP6 		2021-03-22 21:28:00
John - SC Support LPN LP 		1 642
I'm seeing delayed at top of chart
User996975 		2021-03-22 21:27:13
John - SC Support LPN LP 		1 516
Setting up trading account -- CQG credentials?
jb2294 		2021-03-22 21:16:48
John - SC Support LPN LP 		1 1124
account not activated
Anapurna 		2021-03-22 21:14:55
John - SC Support LPN LP 		1 652
interactive broker data feed
stephenhunter10 		2021-03-22 21:03:11
stephenhunter10 LPN LP 		0 617
direct billing charting options
User201944 		2021-03-22 21:02:39
John - SC Support LPN LP 		3 673
log does not show anything..
User30743 		2021-03-22 20:54:32
John - SC Support LPN LP 		3 658
2 Computers with Different Data Feeds
User236880 		2021-03-22 20:49:04
John - SC Support LPN LP 		3 669
Trade DOM Background color
Channas 		2021-03-22 20:47:17
John - SC Support LPN LP 		3 2020
How can I tell if I am connected to the Denali Data Feed?
HeidiT 		2021-03-22 20:44:04
John - SC Support LPN LP 		1 1331
Close Trading Account
mmagallanes 		2021-03-22 20:42:29
John - SC Support LPN LP 		3 627
NumbersBars - AdjustingTickSizeForLargerIncrement
User480912 		2021-03-22 20:32:26
John - SC Support LPN LP 		1 539
Historical orderbook XETRA / EUREX.
User782891 		2021-03-22 20:21:46
User782891 LPN LP 		0 744
drawing mid line price
User884550 		2021-03-22 19:52:48
User884550 LPN LP 		0 698
If I subscribed to Package 11 with Denali do I need the Activated Exchange for Denali also
Herrm24 		2021-03-22 19:31:54
John - SC Support LPN LP 		1 564
Using Bloomberg real time feed on an ex Transact account
User240494 		2021-03-22 19:26:06
John - SC Support LPN LP 		1 730