Support Board
Date/Time: Thu, 20 Feb 2025 19:46:55 +0000
Streaming Data
View Count: 721
| [2021-01-14 00:35:04] |
| User22591 - Posts: 133 |
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I had Sierra Chart Exchanges data my account lapse because I was out sick. I got back and you said I cannot rejoin the exchange. I have subscribe to Danali but I am not receiving data. Is there more that I need to do to get streaming data? Winston Peak |
| [2021-01-14 01:23:28] |
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For what exchanges do you need data for? We will reenable the correct data feed for you.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-14 01:23:37
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| [2021-01-14 17:50:03] |
| SC Support - Posts: 1933 |
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Hi User22591, before we can be helpful on this we need to know which Exchanges you want access to.
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| [2021-01-14 19:13:09] |
| User22591 - Posts: 133 |
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Good day! The exchange I wanted was the SC Data exchange I had most recently before I was out sick. What I have subscribe for is Denal1 Exchange for all Services (Eligable) This I do believe offer more than the SC Exchange. I do assume Denali offers US Equities. NYSE, NASDAQ, BATS. Thanks Winston Peak |
| [2021-01-14 21:29:56] |
| SC Support - Posts: 1933 |
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Hi there, Denali does not offer U.S. Equities (NYSE, NASDAQ, AMEX, BATS) For US Stock Data, you should be on the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed The Exchanges Available to you on the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SupportedExchanges Set-up instructions: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions |
| [2021-01-14 22:00:54] |
| User22591 - Posts: 133 |
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I would like to access the Denali Exchange for all service for non-professional. Winston Peak |
| [2021-01-14 22:27:21] |
| SC Support - Posts: 1933 |
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Hi User22591, Denali is CME Futures Data, previously you wrote: "I do assume Denali offers US Equities. NYSE, NASDAQ, BATS."
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| [2021-01-15 00:27:21] |
| User22591 - Posts: 133 |
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The SC Exchange Data feed is what I always wanted. Please let me have it. I think I have cash in my account to cover the Exchange fee & the Usage time fee for the next few months. If the funds are not sufficient please advise. Winston Peak |
| [2021-01-15 02:21:07] |
| SC Support - Posts: 1933 |
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Hi there, for US Stock Data, you should be on the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed The Exchanges Available to you on the Sierra Chart Exchange Data Feed: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SupportedExchanges Set-up instructions: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions |
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