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Support Board

Date/Time: Tue, 25 Nov 2025 11:29:18 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
i paid for 6 months of data and wont let me activate my account
User871472 		2021-04-01 15:42:31
John - SC Support LPN LP 		1 642
Re-Authorize Trading account for TT Order Routing
User148596 		2021-04-01 15:31:23
John - SC Support LPN LP 		1 489
Cumulative delta uptick volume/downtick volume
User266447 		2021-04-01 15:13:22
John - SC Support LPN LP 		4 1597
Payments for sierra
User266447 		2021-04-01 15:09:19
John - SC Support LPN LP 		1 579
SC Futures Order Routing/Data doesn't connect to AMP account
User553932 		2021-04-01 15:07:37
John - SC Support LPN LP 		1 5941
TPO is missing
User675175 		2021-04-01 14:52:15
John - SC Support LPN LP 		1 724
having issues getting back into sierra
User620383 		2021-04-01 14:36:40
John - SC Support LPN LP 		9 755
Consulta sobre Fecha de finalización del uso de la Plataforma Sierra Chart
User907722 		2021-04-01 14:18:56
User907722 LPN LP 		2 552
Link for Service package 10 and LIved Denali data feed for 6 months
User357583 		2021-04-01 14:14:49
John - SC Support LPN LP 		1 508
Sierra acceptable brokers for once a month CME login Denali Data Feed
User108890 		2021-04-01 14:05:54
John - SC Support LPN LP 		1 801
Getting connection error message in Sierra after upgrading to package 11
User843231 		2021-04-01 14:02:06
John - SC Support LPN LP 		1 551
Logon disabled
mpva80 		2021-04-01 13:46:03
John - SC Support LPN LP 		1 542
Number Bars Calculated Values 2
User837393 		2021-04-01 13:45:21
John - SC Support LPN LP 		9 1833
Chart Values/Cross hair
User106509 		2021-04-01 13:41:52
User75002 LPN LP 		7 2006
Access TPO profile information from another chart
Ernie Doo 		2021-04-01 13:25:52
Ernie Doo LPN LP 		3 686
Delayed
User797992 		2021-04-01 13:20:39
Sierra Chart Engineering LPN LP 		1 472
Sierra Order Routing?
User450463 		2021-04-01 12:48:48
Sierra Chart Engineering LPN LP 		1 565
[User Discussion] - New rules regarding payment
User266447 		2021-04-01 12:35:28
Mr.Arsov LPN LP 		4 643
Micro NQ Symbol Not Loading
User969241 		2021-04-01 12:14:25
Sierra Chart Engineering LPN LP 		1 606
Need Help: Study not loading at times on startup
rahul 		2021-04-01 03:42:15
Sierra Chart Engineering LPN LP 		1 588
AMP
User557529 		2021-04-01 03:26:03
User160234 LPN LP 		3 1271
I've changed my time zone settings to PST yet it's still showing UTC on trade activity?
SabikiSensei 		2021-04-01 02:51:47
Sierra Chart Engineering LPN LP 		1 633
Error Connecting to Data or Trading Service from Sierra Chart
User646278 		2021-04-01 02:43:43
Sierra Chart Engineering LPN LP 		4 777
Replay not working correctly
User836376 		2021-04-01 01:56:27
Sierra Chart Engineering LPN LP 		2 1509
[User Discussion] - User Contributed Studies
User158665 		2021-04-01 01:03:08
User158665 LPN LP 		10 2486
Initial Balance Study Not Plotting Correctly on 15 Min Chart
cmet 		2021-03-31 21:58:58
cmet LPN LP 		2 839
Pausing usage time through April
User753624 		2021-03-31 20:32:35
John - SC Support LPN LP 		5 869
CQG Denali change
User752442 		2021-03-31 20:19:00
John - SC Support LPN LP 		3 798
DENALI with vix and stocks/equity real time quotes possible?
User220914 		2021-03-31 20:15:18
John - SC Support LPN LP 		1 700
[Programming Help] - Plot Volume Difference in %
toews&kane 		2021-03-31 20:13:36
toews&kane LPN LP 		0 563
Diagonal coloring on Volume Profile.
User339484 		2021-03-31 19:52:34
John - SC Support LPN LP 		2 630
Option for US equities real time data with DOM
User563998 		2021-03-31 19:33:15
John - SC Support LPN LP 		5 849
[User Discussion] - Backtest report reliability
User731689 		2021-03-31 19:25:04
Sawtooth LPN LP 		5 1200
Trading with one broker account from different computers simultaneously
User736895 		2021-03-31 19:24:56
John - SC Support LPN LP 		1 619
Inaccurate: Denali feed latency varies from 0-600 ms while CQG latency is only between 80-120 ms
User644165 		2021-03-31 19:24:29
User644165 LPN LP 		4 1118
New billing
User782367 		2021-03-31 19:10:54
John - SC Support LPN LP 		1 617