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Support Board

Date/Time: Wed, 19 Nov 2025 17:29:02 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Denali upgrade? my upcoming bill for April 1st seems very high
User59879 		2021-03-30 14:54:24
John - SC Support LPN LP 		1 803
Trade window DPL is off by morer than $100
User867668 		2021-03-30 14:19:31
John - SC Support LPN LP 		1 588
Chart trading + OCO orders
WhiskyTango 		2021-03-30 14:17:59
John - SC Support LPN LP 		3 964
Indicator to automatically Plot High, Low and Open to the First 5 Min Opening Range in ETH
User94606 		2021-03-30 14:08:51
User94606 LPN LP 		0 558
DOM
User81245 		2021-03-30 13:52:41
John - SC Support LPN LP 		1 706
Control Bar 1
User707404 		2021-03-30 13:45:41
John - SC Support LPN LP 		1 586
cheapest possible access to oil
User716459 		2021-03-30 13:23:06
User716459 LPN LP 		16 1446
No data after switching to CQG order routing
User311344 		2021-03-30 09:14:01
User311344 LPN LP 		9 1526
Orderflow Indicators
Daniel Widmar 		2021-03-30 07:22:38
Sierra Chart Engineering LPN LP 		1 4551
Futures options
User429954 		2021-03-30 07:18:10
Sierra Chart Engineering LPN LP 		1 719
Oneup Level 2
Reinhold 		2021-03-30 07:10:22
Sierra Chart Engineering LPN LP 		1 665
wrong info in DPL
User867668 		2021-03-30 06:56:13
Sierra Chart Engineering LPN LP 		1 672
Real time Time and Sales shows incorrect.
NukazukeL 		2021-03-30 06:53:46
Sierra Chart Engineering LPN LP 		1 797
Drawn Volume by Price Study: use H or L for vwap calculation
User234172 		2021-03-30 02:57:47
User158665 LPN LP 		11 3729
Compression via
User386060 		2021-03-30 02:30:32
User386060 LPN LP 		4 863
[User Discussion] - logon
User346558 		2021-03-30 02:23:59
Flipper_2 LPN LP 		1 598
Bitmex Intraday data not loading more than 2 weeks on CQG WebAPI
User111634 		2021-03-29 22:30:49
Sierra Chart Engineering LPN LP 		3 961
unsupported protocol version
User563205 		2021-03-29 22:26:49
User563205 LPN LP 		2 777
DTC in multi-server mode does not send Historical Data Reuqest
maxima120 		2021-03-29 21:01:27
maxima120 LPN LP 		0 551
using my SierraChart on 2nd PC
uM8137 		2021-03-29 19:50:58
uM8137 LPN LP 		4 776
how to access denali data feed
User570385 		2021-03-29 19:05:34
John - SC Support LPN LP 		3 621
Custom Symbols and moved from TT
User220914 		2021-03-29 19:04:07
John - SC Support LPN LP 		3 684
I am not getting real time data
User262655 		2021-03-29 18:57:53
John - SC Support LPN LP 		3 609
Data Feed
Halil Helvaci 		2021-03-29 18:54:58
John - SC Support LPN LP 		3 702
Price Overlay - 1min Volume in 10min Candle Chart
Tobi555 		2021-03-29 18:42:40
John - SC Support LPN LP 		1 575
Interactive Broker Data Feed
User78745 		2021-03-29 18:26:12
John - SC Support LPN LP 		4 705
CQG
AC136339 		2021-03-29 18:13:13
John - SC Support LPN LP 		19 2444
Data feed is not real time
Skywalker 		2021-03-29 18:12:03
Skywalker LPN LP 		5 628
DOM/Orderbook Bitmex messed up
esc! 		2021-03-29 18:11:07
esc! LPN LP 		3 683
What package do I need to get if I have an active Tradovate account
User708229 		2021-03-29 18:06:51
John - SC Support LPN LP 		7 1783
[User Discussion] - Change from CQG to Denali and Order Routing through Sierra
User141413 		2021-03-29 17:49:40
John - SC Support LPN LP 		1 621
Denali Feed Delayed
User876908 		2021-03-29 17:45:01
John - SC Support LPN LP 		1 542
Authorized Trading Account
User894550 		2021-03-29 17:32:05
Sierra Chart Engineering LPN LP 		9 733
Chart Data showing a 3 or 4 Second Delay (DD)
User703411 		2021-03-29 17:18:37
Sierra Chart Engineering LPN LP 		2 1047
TT Order Routing
User168412 		2021-03-29 17:03:21
John - SC Support LPN LP 		3 776
Sierra Charts Order Routing Service
Meklon 		2021-03-29 16:56:57
Meklon LPN LP 		2 735