Support Board
Date/Time: Sun, 23 Feb 2025 02:21:19 +0000
Real time data problem
View Count: 478
| [2021-02-05 14:44:17] |
| User379557 - Posts: 37 |
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I'm not getting real time data. Why? I have an account with Gain Futures. Please ASAP. Thank you- Greg Carnell
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| [2021-02-05 16:46:52] |
| John - SC Support - Posts: 38116 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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