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Support Board

Date/Time: Wed, 01 Apr 2026 04:21:22 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
*Potentially* Found a Bug Related To the Bid & Ask Depth Bars Study
TrumpTradesOil 		2021-10-06 13:42:19
Sierra_Chart Engineering LPN LP 		3 760
Bid Ask stopped populating today!
User475862 		2021-10-06 13:25:37
User475862 LPN LP 		9 1064
SC2210 - issue with moving bracket orders
Kiwi 		2021-10-06 07:14:17
Kiwi LPN LP 		4 752
[User Discussion] - New indicators for Sierra Charts
User35326 		2021-10-06 06:09:34
Drew1904 LPN LP 		3 5571
Duplicate fills with IB service
tomas262 		2021-10-06 03:37:35
Sierra Chart Engineering LPN LP 		1 677
Time and Sales display duration option request
Woodzy76 		2021-10-06 00:35:17
John - SC Support LPN LP 		1 521
Data/Trade Service Settings - Help connecting to CTS
KIKIMX100 		2021-10-05 23:19:40
John - SC Support LPN LP 		1 655
Commissions not included in trade exports
User61576 		2021-10-05 23:01:31
Sierra_Chart Engineering LPN LP 		1 562
My data is delayed.
MetaTradingVR 		2021-10-05 22:37:17
Sierra Chart Engineering LPN LP 		7 897
No data in the Trade Activity Log
JohnGrasty 		2021-10-05 22:11:27
JohnGrasty LPN LP 		4 1832
Data Error Downloading CLX
User82995 		2021-10-05 19:47:46
User82995 LPN LP 		6 925
bitmex
User313942 		2021-10-05 19:15:51
User313942 LPN LP 		0 586
[User Discussion] - TSX Index Historical Data via SC Data Feed? IB TSX-IND-TSE-CAD Historical Chart
User398861 		2021-10-05 18:52:40
User398861 LPN LP 		0 677
Replay charts with low day count
quin6 		2021-10-05 18:35:38
quin6 LPN LP 		4 755
Denali Data Delay
User986567 		2021-10-05 18:14:05
John - SC Support LPN LP 		3 645
[Programming Help] - Indicators
User408633 		2021-10-05 18:09:54
John - SC Support LPN LP 		1 907
Not receiving intraday data after updating SC (no other changes)
Vincent Vega 		2021-10-05 17:56:47
John - SC Support LPN LP 		4 959
US Equities data delayed.
MetaTradingVR 		2021-10-05 17:53:17
John - SC Support LPN LP 		3 977
Question about Denali Feed and Subscription
NandoB 		2021-10-05 17:51:51
John - SC Support LPN LP 		1 547
DATA FEED
User22591 		2021-10-05 17:15:14
John - SC Support LPN LP 		2 619
unable to view more dates and missing months in data
User274507 		2021-10-05 17:09:43
SC Support LPN LP 		14 1198
CQG Non Pro Data Feed for trading Micro Futures
User947384 		2021-10-05 16:56:39
John - SC Support LPN LP 		1 768
Volume By Price Study
Robert Wojczak 		2021-10-05 16:43:45
Robert Wojczak LPN LP 		2 700
Change of service
Steve Leon 		2021-10-05 15:50:27
John - SC Support LPN LP 		1 611
Control ACS Button from ACSIL
ForgivingComputers.com 		2021-10-05 15:45:52
John - SC Support LPN LP 		7 2813
Using the DOM, quantity is 1, periodically I see I am executing orders of quantity 2
User266838 		2021-10-05 15:44:35
John - SC Support LPN LP 		1 616
Connection Error
User956379 		2021-10-05 15:30:40
Sierra_Chart Engineering LPN LP 		6 753
Rithmic
FARHANE REDA FARHANE 		2021-10-05 15:22:59
Sierra Chart Engineering LPN LP 		1 656
Data Feed
User22591 		2021-10-05 15:22:58
John - SC Support LPN LP 		3 723
[User Discussion] - API Sample for Receiving Denali MBO data in real-time
Sierra123 		2021-10-05 15:17:49
John - SC Support LPN LP 		5 1903
spreadsheet + study/price overlay + bid & ask depth bar - doesn't show the right data
User278398 		2021-10-05 15:05:03
User278398 LPN LP 		0 568
MCL order rejected.
User750920 		2021-10-05 14:38:48
User750920 LPN LP 		3 654
Not connected
User343319 		2021-10-05 14:09:35
John - SC Support LPN LP 		1 527
the order routing service keeps disconnecting after the market opens today
d9e5c763 		2021-10-05 13:53:13
d9e5c763 LPN LP 		10 944
follow up to my issue 5 min ago, red warning comes up
User849502 		2021-10-05 13:50:47
User849502 LPN LP 		5 590
performance lagging
Yeager 		2021-10-05 13:30:16
Sierra Chart Engineering LPN LP 		1 621
MCL order entry error
weav 		2021-10-05 13:00:55
Sierra_Chart Engineering LPN LP 		5 725