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Support Board

Date/Time: Wed, 19 Nov 2025 05:59:13 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Delayed data feed announcement
User92899 		2020-11-09 11:32:03
Sierra Chart Engineering LPN LP 		3 629
Fill happening at a price not touched by ticks before
PanCSI 		2020-11-09 11:28:31
Sierra Chart Engineering LPN LP 		1 606
dofferent color evening session TPO profile
User884550 		2020-11-09 11:26:51
Sierra Chart Engineering LPN LP 		5 1284
Account activation
User385771 		2020-11-09 11:24:16
Sierra Chart Engineering LPN LP 		1 523
right click at level - set price alert shortcut?
HeyUgly 		2020-11-09 11:19:08
User90125 LPN LP 		2 1647
Foot print
User231861 		2020-11-09 11:18:04
Sierra Chart Engineering LPN LP 		1 691
Export to text file
charl vorster 		2020-11-09 11:14:43
Sierra Chart Engineering LPN LP 		1 574
Viewing various account metrics using SC Order Routing with AMP
User823684 		2020-11-09 11:08:21
Sierra Chart Engineering LPN LP 		1 555
Delay
User515504 		2020-11-09 09:34:32
Sierra Chart Engineering LPN LP 		1 518
Platform not loading after upgrade from 2168 to 2192
Meklon 		2020-11-09 09:07:57
Meklon LPN LP 		8 627
[User Discussion] - Average Daily Range
User00111 		2020-11-09 06:16:56
Sierra Chart Engineering LPN LP 		3 1209
Symbols
User161549 		2020-11-09 06:06:41
Sierra Chart Engineering LPN LP 		1 609
Data not updating - New popup
jcheha01 		2020-11-09 02:43:42
Sierra Chart Engineering LPN LP 		1 502
[Programming Help] - Regarding spreadsheet auto trading
User306531 		2020-11-09 02:42:41
User306531 LPN LP 		0 501
Regarding EUREX Feed from Frankfurt
Sierra Chart Engineering 		2020-11-09 02:10:29
Sierra Chart Engineering LPN LP 		15 3620
Assigning keyboard shortcut to Reset All Profiles to Standard Profile
jwick 		2020-11-08 21:10:47
Sierra Chart Engineering LPN LP 		1 525
act log went blank
User845052 		2020-11-08 21:04:06
User845052 LPN LP 		3 648
Reset Defaults not working.
m zamani rad 		2020-11-08 11:15:36
m zamani rad LPN LP 		4 1196
Unexpected visual with study pricy overlay
User19165 		2020-11-08 07:04:45
User19165 LPN LP 		0 510
Time in Force: All or None
ondafringe 		2020-11-08 01:34:50
ondafringe LPN LP 		2 877
Command/Control Bar_2
User00111 		2020-11-08 00:35:13
Sierra Chart Engineering LPN LP 		1 565
Saving Sim1 and Sim2
User48838 		2020-11-07 21:58:09
Sierra Chart Engineering LPN LP 		1 608
Latest update
User575399 		2020-11-07 21:57:17
Sierra Chart Engineering LPN LP 		1 590
[User Discussion] - "BOX Chart"
User531863 		2020-11-07 13:33:48
Ackin LPN LP 		1 1150
Detecting if the chart is at the end
ycomp 		2020-11-07 08:40:32
ycomp LPN LP 		2 615
open price Horizontal line at market open
HeyUgly 		2020-11-07 06:47:02
User90125 LPN LP 		2 2864
Market depth visual heatmap
User87693 		2020-11-07 04:24:48
Sierra Chart Engineering LPN LP 		3 4890
non-responsive order; pending modify
User459170 		2020-11-07 02:48:22
Sierra Chart Engineering LPN LP 		3 834
AMP for real time data
User433361 		2020-11-07 02:11:20
Sierra Chart Engineering LPN LP 		1 702
Real Time Data Feed
Kylek1485 		2020-11-07 01:56:05
Sierra Chart Engineering LPN LP 		1 585
[Locked] - New Sierra Chart Exchange Data Feed Pricing and Symbol Limits
Sierra Chart Engineering 		2020-11-07 00:41:42
Sierra Chart Engineering LPN LP 		11 3968
charts not updating
User923291 		2020-11-07 00:40:33
Sierra Chart Engineering LPN LP 		9 1930
Trade Profit does not match Change in Account Balance
User277122 		2020-11-07 00:38:23
Sierra Chart Engineering LPN LP 		1 556
Please have a way to identify Trade Window COnfiguration with the Saved Configuration Name
User845052 		2020-11-07 00:32:49
User845052 LPN LP 		7 964
[User Discussion] - Hide/Show a type of drawing (ie Arrow)
aknsyu71@gmail 		2020-11-07 00:30:38
whats1thingnow LPN LP 		1 1019
Confirm I need to upgrade please
User23815 		2020-11-06 20:55:58
John - SC Support LPN LP 		1 552
CONFIRMATION FOR STARTING USAGE OF THE SERVICE BOUGHT- SC package 5
Asyrys 		2020-11-06 20:55:57
Sierra Chart Engineering LPN LP 		3 582
Not receiving real time data on Sierra sub-instance
User714176 		2020-11-06 19:45:45
User714176 LPN LP 		5 857
Issue with Pivots
StevenCaleb 		2020-11-06 19:42:36
Sawtooth LPN LP 		8 1431
Cannot remove "Chart Value for Tools" window
wynmill 		2020-11-06 18:54:04
John - SC Support LPN LP 		10 5082