Support Board
Date/Time: Tue, 25 Feb 2025 13:28:30 +0000
I switched to Denali service and don't see my trades?
View Count: 524
| [2021-04-14 23:52:41] |
| User679347 - Posts: 4 |
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I just tried testing my account after swtching over to Denali Data service (SC Data- ALLSErvics [data] and I don't see my orders? Please explain what data service should I connect if I am not doing correctly? |
| [2021-04-15 14:01:45] |
| John - SC Support - Posts: 38150 |
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You do not change your Service setting in order to get the data from the Denali Exchange Data Feed. You keep your service set to your Trading Service as it was. You will then get the data from the Denali Exchange Data Feed as long as the option for File >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds is set to Yes. When you change your service to SC Data - All Services your Sierra Chart software does not have a connection to your trading account, so you can not make any trades. For more information, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-04-15 14:02:11
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