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Support Board

Date/Time: Wed, 25 Feb 2026 05:54:37 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Problems with emergency activation and having to pay for data anyways
User806460 		2021-12-07 17:44:18
John - SC Support LPN LP 		1 624
Quote Board/Daily Change and %Daily Change
Steve Leon 		2021-12-07 17:42:23
John - SC Support LPN LP 		1 690
market depth requests not allowed on tradeing evaluator
User181801 		2021-12-07 17:24:50
John - SC Support LPN LP 		11 989
[User Discussion] - spreadsheet cell with a custom button
Ferenc Reischig 		2021-12-07 17:24:03
John - SC Support LPN LP 		1 780
Why isn't last stair step on close working ?
ephi144 		2021-12-07 16:34:43
ephi144 LPN LP 		7 824
System Notification Message
Tony 		2021-12-07 15:54:50
Sierra Chart Engineering LPN LP 		2 750
Able to Connect to Rithmic but Charts not Updating
tdd2672 		2021-12-07 15:33:24
John - SC Support LPN LP 		11 3516
Evaluator: How to disable Trading by Trailing Account Value
User315411 		2021-12-07 15:29:12
Sierra_Chart Engineering LPN LP 		1 716
highlight footprint imbalances
User449884 		2021-12-07 15:28:21
John - SC Support LPN LP 		1 2201
Vulkan Support?
User580397 		2021-12-07 15:27:28
Sierra_Chart Engineering LPN LP 		1 738
no numbers displayed on foot print chart
User153862 		2021-12-07 15:24:44
John - SC Support LPN LP 		1 658
Application hangs when adding study collection button on control bar
HerculesT41 		2021-12-07 15:06:35
HerculesT41 LPN LP 		5 868
[Programming Help] - Prior Week High/Low study?
amazayn 		2021-12-07 14:03:57
amazayn LPN LP 		0 821
controlling Last Traded Price displaying on the Scale
DCSaba 		2021-12-07 13:05:41
DCSaba LPN LP 		3 1341
[Programming Help] - Can't figure out how to include a path with Analysis|Build
ycomp 		2021-12-07 12:48:10
ycomp LPN LP 		0 784
Unable to post trades on EUREX through CQG Web API/Denali feed
Sakan 		2021-12-07 05:37:18
Sakan LPN LP 		4 737
IB / SC data trade service settings
User283743 		2021-12-07 00:16:13
Mauro LPN LP 		2 699
[Programming Help] - resuming algo positions after disconnection
jomo88 		2021-12-06 23:53:04
jomo88 LPN LP 		0 573
[Programming Help] - Spreadsheet System for trading
User956550 		2021-12-06 23:05:39
User956550 LPN LP 		9 1516
New computer - old charts won’t load
dd45 		2021-12-06 23:01:10
John - SC Support LPN LP 		3 761
Direct Order Routing Service - Fee
gsoftinnovation 		2021-12-06 22:56:58
John - SC Support LPN LP 		1 771
Reactivate Charts
User730394 		2021-12-06 22:51:55
John - SC Support LPN LP 		1 598
resigned up, trying to sign up for data feed for equities
User183272 		2021-12-06 22:38:41
John - SC Support LPN LP 		1 733
[Programming Help] - Zig Zag: Retrieval of Delta accumulated volume
Gustavo 		2021-12-06 21:46:31
Sawtooth LPN LP 		10 3564
[User Discussion] - SYNTAX ERROR HELP
Litz 		2021-12-06 21:33:23
Litz LPN LP 		4 874
Order Cancelled
User956379 		2021-12-06 20:48:53
Sierra Chart Engineering LPN LP 		1 722
[Programming Help] - Study/Price Overlay problem with ZIG ZAG study
like2trade 		2021-12-06 20:08:38
Sawtooth LPN LP 		10 1072
Accounts and Execution
User728373 		2021-12-06 19:26:01
John - SC Support LPN LP 		3 838
[User Discussion] - bid/ask volume
User278398 		2021-12-06 19:24:35
User278398 LPN LP 		9 1078
Efficient Bracket Order Entry as command string
User272232 		2021-12-06 19:15:44
John - SC Support LPN LP 		3 1287
[User Discussion] - speed of dom
User894546 		2021-12-06 19:02:50
cmet LPN LP 		1 909
Not Receiving Stock Data
User769783 		2021-12-06 18:55:18
John - SC Support LPN LP 		3 685
data missing on system 1 + current price incorrect on sytem 2...
User185210 		2021-12-06 18:36:02
User185210 LPN LP 		2 674
Delayed Data
Ricardo Zurek 		2021-12-06 18:30:38
John - SC Support LPN LP 		1 665
Scrolling Direction in DOM
User963221 		2021-12-06 18:14:17
John - SC Support LPN LP 		1 826
Unable to get live/realtime data for stocks (e.g. AAPL, AMC)
User345992 		2021-12-06 17:55:35
John - SC Support LPN LP 		1 620