Support Board
Date/Time: Tue, 04 Nov 2025 05:43:01 +0000
Speed
View Count: 684
| [2021-07-09 20:35:52] |
| User28317 - Posts: 154 |
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I'm having issues with the speed of my software. I was backtesting and it is going considerably slower. I checked to see if I had the latest version, and I do. I paid for Sierra Charts and for Denali for the next month. So I can't explain it. K |
| [2021-07-09 21:46:36] |
| User28317 - Posts: 154 |
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07/07 I paid 156. 07/07 I paid 300 07/07 I paid 50. That was for 2 exchanges with Denali and Sierra Charts I don't trade with you so there are no ticket charges. |
| [2021-07-11 21:35:15] |
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So the performance issue is while performing back testing or after back testing? In general, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Auto Trade System Back Testing: Improving Back Test Performance This issue has nothing to do with the status of your account whether paid or not. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-07-11 21:35:56
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