Support Board
Date/Time: Thu, 04 Jun 2026 22:32:49 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Resolved: Issue with Web Trading Panel
Sierra_Chart Engineering |
2026-05-31 23:44:18
Sierra_Chart Engineering LPN LP |
0 | 497 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-05-29 16:36:10
Sierra_Chart Engineering LPN LP |
12 | 6811 |
|
[Sticky] [Locked] - Change with CBOE Global Indexes Exchange
Sierra_Chart Engineering |
2026-04-30 18:38:04
Sierra_Chart Engineering LPN LP |
0 | 2624 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 20071 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6858 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11784 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1757 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1798 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5634 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4693 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106808 |
|
Custom Trading Keyboard Shortcut
Ricardo Zurek |
2026-06-04 22:14:17
Ricardo Zurek LPN LP |
2 | 23 |
|
Depth data for gasoline (RB)
curious16 |
2026-06-04 21:46:55
Sierra_Chart Engineering LPN LP |
1 | 31 |
|
2 Issues in 2916
User165981 |
2026-06-04 21:46:43
User165981 LPN LP |
3 | 33 |
|
Delay
qkzguto |
2026-06-04 19:48:12
John - SC Support LPN LP |
5 | 45 |
|
Delayed feed however , no heatmap on replay either
gurkaran_deol |
2026-06-04 19:38:58
John - SC Support LPN LP |
1 | 21 |
|
[Programming Help] - Binance - Market Depth Data (Level 2)
User537545 |
2026-06-04 19:32:55
User537545 LPN LP |
2 | 124 |
|
none of my chartbooks are loading after repayment.
100ktrades |
2026-06-04 19:30:39
John - SC Support LPN LP |
3 | 38 |
|
Ver 2915 => DOM stops showing High/Low lines of the day
User246578 |
2026-06-04 19:23:14
John - SC Support LPN LP |
5 | 90 |
|
Bid and Ask Depth Bars
cesium932841 |
2026-06-04 19:17:53
cesium932841 LPN LP |
5 | 187 |
|
SIERRA COPY TRADING ISSUE
User891374 |
2026-06-04 19:11:24
John - SC Support LPN LP |
1 | 27 |
|
Level 2
User862138 |
2026-06-04 19:02:49
John - SC Support LPN LP |
1 | 20 |
|
IBKR - Position disappears BUT STAYS in Trader Workstation
User433916 |
2026-06-04 19:00:42
John - SC Support LPN LP |
8 | 186 |
|
Reload and Recalculate make some Large Volume Trade markers dissapear
EricCF |
2026-06-04 17:57:14
EricCF LPN LP |
8 | 161 |
|
Footprint chart locked
Trade with ICE |
2026-06-04 17:09:03
John - SC Support LPN LP |
3 | 31 |
|
Trade Management By Study
User476926 |
2026-06-04 17:05:39
John - SC Support LPN LP |
3 | 36 |
|
Symbol Setting for FXXP
User247273 |
2026-06-04 16:59:00
User865673 LPN LP |
8 | 601 |
|
Feature Req: Bulk snapshot query for all watchlist symbols in single Denali server request
TonyCipriani |
2026-06-04 16:36:06
TonyCipriani LPN LP |
10 | 150 |
|
Replay Chart Control Panel not visible at all
User874265 |
2026-06-04 16:34:59
John - SC Support LPN LP |
1 | 19 |
|
CustomStudyDLLFileName not working as expected
User719512 |
2026-06-04 16:17:58
John - SC Support LPN LP |
3 | 49 |
|
New Software Issues
User223734 |
2026-06-04 16:12:21
John - SC Support LPN LP |
7 | 103 |
|
Copy Chart Drawings to the Cursor's Location [Feature Request]
Deenius |
2026-06-04 16:05:50
John - SC Support LPN LP |
1 | 25 |
|
My order was delayed 15 seconds before filling
User711838 |
2026-06-04 16:03:32
John - SC Support LPN LP |
3 | 60 |
|
Price level maximum ASK/minimum BID
User290911 |
2026-06-04 15:51:25
John - SC Support LPN LP |
1 | 34 |
|
How to Test &/Or Display Server Latency
User688525 |
2026-06-04 15:43:05
John - SC Support LPN LP |
8 | 1038 |
|
Missing Payment of €40 Sent on June 2
User955871 |
2026-06-04 15:41:04
John - SC Support LPN LP |
3 | 50 |
|
last trade price box
Dennis B. |
2026-06-04 15:06:19
Dennis B. LPN LP |
9 | 140 |
|
Rithmic Direct-DTC connects successfully, but no market data in Quote Board , blank charts
User294896 |
2026-06-04 15:03:42
John - SC Support LPN LP |
3 | 50 |
|
Current price marker thing on the last candle.
User453636 |
2026-06-04 14:53:33
John - SC Support LPN LP |
1 | 24 |