Support Board
Date/Time: Sat, 07 Feb 2026 08:12:11 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16418 |
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[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1147 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8749 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3749 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 995 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1097 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4876 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3883 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1941 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105594 |
|
Data Transfer Speed
User871410 |
2026-02-07 07:22:16
User871410 LPN LP |
2 | 43 |
|
How to Zero out the DOM?
User966246 |
2026-02-07 04:18:43
User966246 LPN LP |
0 | 18 |
|
Replay vs Faster Internal Backtesting
Shores2021 |
2026-02-07 03:38:44
Shores2021 LPN LP |
0 | 20 |
|
2870 adds lag switching to chartbooks with a trade window active.
Mike456039 |
2026-02-07 03:01:52
Sierra_Chart Engineering LPN LP |
14 | 463 |
|
Charts Not Working Connected to Feed
User209431 |
2026-02-07 02:56:14
User209431 LPN LP |
6 | 53 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 119 |
|
v2822-v2875 Stuck on Calculating Studies
User273277 |
2026-02-07 00:03:43
Sierra_Chart Engineering LPN LP |
9 | 232 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1313 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 122 |
|
Not Urgent : SPY-NQTV.dly data point error
User837706 |
2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP |
1 | 35 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 226 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-06 22:40:18
Sierra_Chart Engineering LPN LP |
3 | 53 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 31 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 37 |
|
Historical market depth not wroking
User30743 |
2026-02-06 20:50:13
John - SC Support LPN LP |
8 | 180 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 18 |
|
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader |
2026-02-06 20:44:41
John - SC Support LPN LP |
11 | 128 |
|
CME Data Freezing
User725043 |
2026-02-06 20:17:22
Sierra_Chart Engineering LPN LP |
35 | 803 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 33 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 30 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 42 |
|
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 55 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 22 |
|
Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 30 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 22 |
|
ChartBook Not Loading
MarieXMarkets |
2026-02-06 16:25:26
John - SC Support LPN LP |
3 | 45 |