Support Board
Date/Time: Tue, 03 Mar 2026 16:33:12 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 4267 |
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[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 9724 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 17157 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1144 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1258 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5038 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4080 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 2045 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105859 |
|
M6B
User714869 |
2026-03-03 16:31:01
User714869 LPN LP |
8 | 73 |
|
Trade Copier Failures
TravelGoals |
2026-03-03 16:28:42
User870836 LPN LP |
2 | 765 |
|
ES Continuous Contract not loading properly while NQ works fine (Denali + Rithmic)
User723371 |
2026-03-03 16:14:58
John - SC Support LPN LP |
1 | 10 |
|
Can not see the market depth on my simulated trading DOM in replay mode
User999001 |
2026-03-03 16:14:00
John - SC Support LPN LP |
4 | 51 |
|
Qualified as professional but I'm not
theodrtr |
2026-03-03 16:13:00
John - SC Support LPN LP |
1 | 52 |
|
Subscribing to streaming market data in the service client is not supported.
User174163 |
2026-03-03 16:05:42
John - SC Support LPN LP |
1 | 11 |
|
Suggestion for Improving the Reset Bar Size/Spacing/Scale Function
Deenius |
2026-03-03 16:05:11
Sierra_Chart Engineering LPN LP |
4 | 92 |
|
Reset Teton routing session
User202681 |
2026-03-03 15:55:50
John - SC Support LPN LP |
3 | 43 |
|
New Interface Member
Tony |
2026-03-03 15:53:25
Tony LPN LP |
0 | 9 |
|
Historical Charts will only load most recent bar for USDJPY.
James D |
2026-03-03 15:50:17
John - SC Support LPN LP |
1 | 11 |
|
Symbol position limits don't work
mdomans |
2026-03-03 15:39:49
John - SC Support LPN LP |
1 | 15 |
|
why do I have to pay $280, what kind of package will it be, and how long will it last?
User716459 |
2026-03-03 15:36:16
John - SC Support LPN LP |
8 | 172 |
|
completely wrong data on trade window
User75949 |
2026-03-03 15:33:32
John - SC Support LPN LP |
1 | 15 |
|
v2887 and Rithmic order-routing
User135243 |
2026-03-03 15:33:02
John - SC Support LPN LP |
1 | 19 |
|
minimum time filter for Market Depth Historical Graph
User981449 |
2026-03-03 14:59:04
John - SC Support LPN LP |
1 | 20 |
|
APEX and Denali Feed Headache
User775932 |
2026-03-03 14:49:21
John - SC Support LPN LP |
2 | 32 |
|
Alert condition using Daily OHLC current day low (SG3[0]) does not trigger
User138457 |
2026-03-03 14:45:27
User138457 LPN LP |
16 | 198 |
|
Receiving the data stops when Open Market Depth Window turns on.
User344478 |
2026-03-03 14:43:08
John - SC Support LPN LP |
5 | 84 |
|
Global Graphics
LongShortz |
2026-03-03 12:38:02
LongShortz LPN LP |
5 | 77 |
|
Cursor keeps switching from Pointer to Chart Values/Crosshair after move to v2880
User151235 |
2026-03-03 11:39:46
User151235 LPN LP |
12 | 295 |
|
Timing of spreadsheet window opening with multiple chartbooks breaks window settings
User273277 |
2026-03-03 08:10:30
Sierra_Chart Engineering LPN LP |
5 | 153 |
|
DOM Recent Bid Ask dissapears
User453636 |
2026-03-03 07:56:58
Sierra_Chart Engineering LPN LP |
1 | 23 |
|
Custom Window Layouts [Feature Request]
Deenius |
2026-03-03 07:55:40
Deenius LPN LP |
0 | 23 |
|
Volume Dots and Zooming compatibilites
User590016 |
2026-03-03 07:39:50
User75949 LPN LP |
112 | 22255 |
|
Replay mode Freezes
jethrogou |
2026-03-03 05:58:21
jethrogou LPN LP |
0 | 23 |
|
Replay accuracy of of large volume trade indicator
User689918 |
2026-03-03 05:44:35
Sierra_Chart Engineering LPN LP |
3 | 245 |
|
Region 2 in a DOM chart
Trade with ICE |
2026-03-03 05:40:53
Sierra_Chart Engineering LPN LP |
1 | 29 |
|
Control bar buttons randomly lock - cant select Tool Config buttons
User629461 |
2026-03-03 05:35:36
Sierra_Chart Engineering LPN LP |
3 | 34 |
|
After most recent update: Large Order Indicator Bubbles Moving randomly
masedi |
2026-03-03 02:10:52
Sierra_Chart Engineering LPN LP |
6 | 74 |
|
market depth data limiting
User981449 |
2026-03-02 21:26:35
John - SC Support LPN LP |
3 | 64 |