Support Board
Date/Time: Tue, 21 Apr 2026 08:28:37 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 4194 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6286 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11144 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 18087 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1493 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1591 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5405 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4444 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106410 |
|
My charts not loading
Kalyani Wevita |
2026-04-21 05:04:36
Kalyani Wevita LPN LP |
0 | 9 |
|
New Install and chartbooks messed up
User415279 |
2026-04-21 01:00:15
User415279 LPN LP |
6 | 147 |
|
v. 2889: Recent Bid/Ask Not Showing When NQ Tick Size Is Changed
User261655 |
2026-04-21 00:26:34
User261655 LPN LP |
2 | 59 |
|
Bad data 04/17 for many symbols [Feature Request]
User37537 |
2026-04-21 00:21:32
User37537 LPN LP |
0 | 16 |
|
How To Change Color of Existing Text With Config Presets Without Deleting
TraderBiku |
2026-04-20 23:13:12
TraderBiku LPN LP |
0 | 16 |
|
Denali Historical Data with Rithmic Trade Service Setting
User845712 |
2026-04-20 23:00:25
User845712 LPN LP |
0 | 14 |
|
The data will not be constantly streaming
User202728 |
2026-04-20 22:21:59
User202728 LPN LP |
17 | 111 |
|
Large Volume Trade Study Issue
User453788 |
2026-04-20 22:12:35
Sierra_Chart Engineering LPN LP |
27 | 6747 |
|
[Programming Help] - GetSymbolDataValue - SYMBOL_DATA_TRADING_STATUS
User907968 |
2026-04-20 22:11:47
Sierra_Chart Engineering LPN LP |
1 | 64 |
|
Drawing routines fail in latest Sierra Chart version
User787032 |
2026-04-20 22:05:36
User787032 LPN LP |
2 | 96 |
|
Requesting Manual Activation of CME Surcharge - No Broker Account
Amg0210 |
2026-04-20 21:53:13
John - SC Support LPN LP |
3 | 43 |
|
Crosshair always on on dom
Shink22 |
2026-04-20 21:26:52
Shink22 LPN LP |
16 | 220 |
|
Footprint chart showing odd numbers
User930239 |
2026-04-20 21:00:04
Sierra_Chart Engineering LPN LP |
18 | 191 |
|
No TPO cahrts with service PKG 10
User449884 |
2026-04-20 20:21:33
John - SC Support LPN LP |
1 | 28 |
|
Denali Exchange Data Feed is not showing sc data all services
User412530 |
2026-04-20 20:11:20
John - SC Support LPN LP |
5 | 101 |
|
Session Time
User841161 |
2026-04-20 20:02:42
John - SC Support LPN LP |
1 | 26 |
|
Line to connect all top or bottom
Lilydo |
2026-04-20 19:56:30
John - SC Support LPN LP |
5 | 105 |
|
MDI Virtual Space - Keyboard Shortcuts for Navigation?
gcUserStudies |
2026-04-20 17:42:32
Anders Dybdahl LPN LP |
2 | 216 |
|
Linux Update
LucentTrader |
2026-04-20 17:16:18
User910868 LPN LP |
1 | 59 |
|
Account Reminder
User257833 |
2026-04-20 16:47:01
John - SC Support LPN LP |
1 | 21 |
|
Current Selected Service not connecting to IBKR
User324251 |
2026-04-20 15:18:16
John - SC Support LPN LP |
1 | 34 |
|
Sierra Chart DOM highlight box not matching cell height
User245317 |
2026-04-20 14:55:04
John - SC Support LPN LP |
3 | 67 |
|
VBP showing decimal
User449884 |
2026-04-20 14:40:02
User449884 LPN LP |
4 | 92 |
|
How to remove/hide posstion marker on DOM
ldepadey |
2026-04-20 14:36:32
John - SC Support LPN LP |
1 | 36 |
|
Copy Chart Drawings across chartbooks for Specific Tools only
Cileron |
2026-04-20 14:32:21
John - SC Support LPN LP |
3 | 102 |
|
Swapping the Shift and Ctrl Keys When Using the Chart Drawing Tools [Feature Request]
Deenius |
2026-04-20 14:28:20
Deenius LPN LP |
3 | 109 |
|
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 |
2026-04-20 14:23:01
John - SC Support LPN LP |
9 | 434 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-04-20 13:58:30
John - SC Support LPN LP |
36 | 681 |
|
Historical Intraday Chart Data Not Loading for _MBO symbols
Xeoh85 |
2026-04-20 13:47:00
Sierra_Chart Engineering LPN LP |
3 | 82 |
|
Double Charge for Denali Data Feed
Matias Quadro |
2026-04-20 13:19:31
Sierra_Chart Engineering LPN LP |
2 | 45 |
|
Control Bars - Chart - Cannot Assign Keyboard Shortcuts [Bug Report]
Deenius |
2026-04-20 12:46:40
Sierra_Chart Engineering LPN LP |
1 | 60 |