Support Board
Date/Time: Mon, 20 Apr 2026 17:23:11 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 4141 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6262 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11139 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 18076 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1489 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1588 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5401 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4441 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106404 |
|
Linux Update
LucentTrader |
2026-04-20 17:16:18
User910868 LPN LP |
1 | 19 |
|
Account Reminder
User257833 |
2026-04-20 16:47:01
John - SC Support LPN LP |
1 | 5 |
|
Session Time
User841161 |
2026-04-20 16:27:24
User841161 LPN LP |
0 | 6 |
|
The data will not be constantly streaming
User202728 |
2026-04-20 15:47:21
User202728 LPN LP |
14 | 79 |
|
Line to connect all top or bottom
Lilydo |
2026-04-20 15:39:17
Lilydo LPN LP |
4 | 88 |
|
v. 2889: Recent Bid/Ask Not Showing When NQ Tick Size Is Changed
User261655 |
2026-04-20 15:31:12
User261655 LPN LP |
0 | 10 |
|
Footprint chart showing odd numbers
User930239 |
2026-04-20 15:19:07
John - SC Support LPN LP |
17 | 172 |
|
Current Selected Service not connecting to IBKR
User324251 |
2026-04-20 15:18:16
John - SC Support LPN LP |
1 | 18 |
|
Sierra Chart DOM highlight box not matching cell height
User245317 |
2026-04-20 14:55:04
John - SC Support LPN LP |
3 | 60 |
|
VBP showing decimal
User449884 |
2026-04-20 14:40:02
User449884 LPN LP |
4 | 86 |
|
How to remove/hide posstion marker on DOM
ldepadey |
2026-04-20 14:36:32
John - SC Support LPN LP |
1 | 28 |
|
Copy Chart Drawings across chartbooks for Specific Tools only
Cileron |
2026-04-20 14:32:21
John - SC Support LPN LP |
3 | 94 |
|
Swapping the Shift and Ctrl Keys When Using the Chart Drawing Tools [Feature Request]
Deenius |
2026-04-20 14:28:20
Deenius LPN LP |
3 | 105 |
|
Assistance Needed: Displaying Current Heatmap Levels Using Market Depth in Sierra CHART
User877866 |
2026-04-20 14:23:01
John - SC Support LPN LP |
9 | 430 |
|
Denali Exchange Data Feed is not showing sc data all services
User412530 |
2026-04-20 14:16:44
Sierra_Chart Engineering LPN LP |
3 | 82 |
|
Do I need 2 SC Instances to Run Realtime Denali CME Data + Execute via CGQ Order Routing
Shores2021 |
2026-04-20 13:58:30
John - SC Support LPN LP |
36 | 675 |
|
Historical Intraday Chart Data Not Loading for _MBO symbols
Xeoh85 |
2026-04-20 13:47:00
Sierra_Chart Engineering LPN LP |
3 | 80 |
|
Double Charge for Denali Data Feed
Matias Quadro |
2026-04-20 13:19:31
Sierra_Chart Engineering LPN LP |
2 | 29 |
|
Control Bars - Chart - Cannot Assign Keyboard Shortcuts [Bug Report]
Deenius |
2026-04-20 12:46:40
Sierra_Chart Engineering LPN LP |
1 | 54 |
|
Install of Visual C++ Compiler
maxpi |
2026-04-20 12:45:24
Sierra_Chart Engineering LPN LP |
2 | 32 |
|
Cumulative Delta (Candles?)
User603210 |
2026-04-20 12:41:33
Sierra_Chart Engineering LPN LP |
1 | 25 |
|
Misunderstanding when activating package
User306363 |
2026-04-20 12:35:08
Sierra_Chart Engineering LPN LP |
1 | 35 |
|
I just paid, but Sierra isn't working.
User716459 |
2026-04-20 12:33:23
Sierra_Chart Engineering LPN LP |
2 | 36 |
|
Sharing data between two different trading services (for quoting purposes level 2 depth)
aswade3451 |
2026-04-20 12:23:48
Sierra_Chart Engineering LPN LP |
1 | 30 |
|
different color for the scale
user8888 |
2026-04-20 10:35:06
User270519 LPN LP |
8 | 1179 |
|
Incomplete historical data for VXK21-CFE (VIX May 2021 futures)
User826963 |
2026-04-20 06:02:09
Sierra_Chart Engineering LPN LP |
3 | 139 |
|
Historical Data with MBO
trader88 |
2026-04-20 02:15:35
Sierra_Chart Engineering LPN LP |
4 | 71 |
|
Having Volume Profile and Delta Profile side by side.
blazemk |
2026-04-19 21:54:48
StrongNeo LPN LP |
19 | 2189 |
|
Orders Label Text
User874265 |
2026-04-19 19:45:04
Sierra_Chart Engineering LPN LP |
1 | 43 |
|
Chart Settings/Performance tab
eerivera |
2026-04-19 07:21:48
eerivera LPN LP |
7 | 111 |
|
Continuous Intraday Chart Defaulting to Pre-defined Date Range
User329224 |
2026-04-19 06:44:08
Sierra_Chart Engineering LPN LP |
3 | 105 |