Support Board
Date/Time: Sat, 07 Feb 2026 01:25:54 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16404 |
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[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1137 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8746 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3747 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 994 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1097 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4875 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3882 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1940 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105592 |
|
Current traded Ask minus Bid Vol colors
User165981 |
2026-02-07 00:06:41
Sierra_Chart Engineering LPN LP |
7 | 109 |
|
v2822-v2875 Stuck on Calculating Studies
User273277 |
2026-02-07 00:03:43
Sierra_Chart Engineering LPN LP |
9 | 224 |
|
IBKR claims Deprecated TWS API version
User113810 |
2026-02-06 23:51:39
User113810 LPN LP |
27 | 1291 |
|
2875 Lag flipping chartbooks
User240337 |
2026-02-06 23:25:25
Sierra_Chart Engineering LPN LP |
5 | 109 |
|
Not Urgent : SPY-NQTV.dly data point error
User837706 |
2026-02-06 23:04:15
Sierra_Chart Engineering LPN LP |
1 | 29 |
|
Add ACSIL variable for “ Market Depth Combine Increment in Ticks”
gcUserStudies |
2026-02-06 23:00:59
Sierra_Chart Engineering LPN LP |
4 | 212 |
|
Data Transfer Speed
User871410 |
2026-02-06 22:42:23
Sierra_Chart Engineering LPN LP |
1 | 30 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-06 22:40:18
Sierra_Chart Engineering LPN LP |
3 | 47 |
|
Refund Request - Discrepancy between Free Trial and Paid Version
User506191 |
2026-02-06 22:16:11
John - SC Support LPN LP |
1 | 18 |
|
Denali Data Lagging for MES compared to ES in a fast market
User745743 |
2026-02-06 22:02:16
John - SC Support LPN LP |
1 | 20 |
|
Charts Not Working Connected to Feed
User209431 |
2026-02-06 21:20:18
John - SC Support LPN LP |
5 | 45 |
|
Historical market depth not wroking
User30743 |
2026-02-06 20:50:13
John - SC Support LPN LP |
8 | 177 |
|
Historical data failing to download
User797124 |
2026-02-06 20:47:00
John - SC Support LPN LP |
1 | 13 |
|
Sierra Chart Rithmic ONE MIN behind!
TopGunTrader |
2026-02-06 20:44:41
John - SC Support LPN LP |
11 | 117 |
|
CME Data Freezing
User725043 |
2026-02-06 20:17:22
Sierra_Chart Engineering LPN LP |
35 | 762 |
|
Dear Developers , If you have time , could you make an MCP server for your DOCS ?
GravisHTG |
2026-02-06 20:02:33
GravisHTG LPN LP |
0 | 26 |
|
Best way to copy trade using with Prop Firms
User158338 |
2026-02-06 19:33:53
John - SC Support LPN LP |
1 | 20 |
|
connection error message from service: Rithmic data
User832560 |
2026-02-06 17:27:01
John - SC Support LPN LP |
3 | 40 |
|
Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
vmykha |
2026-02-06 17:23:27
John - SC Support LPN LP |
4 | 50 |
|
Show Orders and Positions Checked but will not display
User543381 |
2026-02-06 17:08:41
John - SC Support LPN LP |
1 | 20 |
|
Large fill price difference between Live and Sim system running in real-time
User37462 |
2026-02-06 17:01:57
John - SC Support LPN LP |
1 | 20 |
|
Copying trade not effective because other old account appears in allocation list ....
laurence gantier |
2026-02-06 16:55:57
John - SC Support LPN LP |
1 | 20 |
|
ChartBook Not Loading
MarieXMarkets |
2026-02-06 16:25:26
John - SC Support LPN LP |
3 | 43 |
|
to add Gold
User266447 |
2026-02-06 16:16:08
John - SC Support LPN LP |
1 | 20 |
|
Simple Moving Average 400 not showing on certain bar periods
User840964 |
2026-02-06 16:13:24
User840964 LPN LP |
2 | 35 |
|
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 |
2026-02-06 15:57:36
John - SC Support LPN LP |
9 | 2786 |
|
MNQ data is delayed significantly started yesterday
User488241 |
2026-02-06 15:55:55
Sierra_Chart Engineering LPN LP |
2 | 64 |