Support Board
Date/Time: Mon, 09 Feb 2026 09:55:04 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026
Sierra_Chart Engineering |
2026-02-08 20:28:31
Sierra_Chart Engineering LPN LP |
4 | 266 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16489 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1211 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8779 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3763 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1007 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1112 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4890 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3893 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1949 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105611 |
|
[User Discussion] - free trial inquiry
User582903 |
2026-02-09 09:30:23
User135243 LPN LP |
1 | 20 |
|
Data Off/different from other data feed
User388695 |
2026-02-09 09:07:38
User388695 LPN LP |
3 | 111 |
|
Serious issue with opening spreadsheets after updating to version 2878
Fabio |
2026-02-09 08:43:55
Sierra_Chart Engineering LPN LP |
2 | 15 |
|
VWAPs different across Charts
pavel.lysenka |
2026-02-09 07:54:52
pavel.lysenka LPN LP |
18 | 242 |
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BUG - current trades column not sizing correctly but works as soon as replay starts
User350373 |
2026-02-09 07:48:24
User350373 LPN LP |
0 | 8 |
|
Compact tool value issue after update to 2878 version.
Fabio |
2026-02-09 05:38:26
Sierra_Chart Engineering LPN LP |
5 | 65 |
|
v2822-v2875 Stuck on Calculating Studies
User273277 |
2026-02-09 04:48:06
Sierra_Chart Engineering LPN LP |
11 | 278 |
|
ver 2875 offline documentation
User517409 |
2026-02-09 04:31:09
User517409 LPN LP |
0 | 20 |
|
Time and Sales Detached Window Never Starts on Top
User273277 |
2026-02-09 03:51:45
User273277 LPN LP |
0 | 16 |
|
show unused (unassigned/inactive) chart link number
whats1thingnow |
2026-02-09 03:39:11
whats1thingnow LPN LP |
5 | 1036 |
|
Trading Dom Notes Column
topsteplocal |
2026-02-09 01:49:21
User165981 LPN LP |
50 | 8267 |
|
How to make tick compression work along with VBP study on the DOM
User350373 |
2026-02-09 01:21:36
User350373 LPN LP |
4 | 77 |
|
OpenGL fonts now have more spacing under them
User273277 |
2026-02-09 00:22:26
User273277 LPN LP |
0 | 25 |
|
gold and silver ratio chart
whats1thingnow |
2026-02-08 22:57:04
whats1thingnow LPN LP |
0 | 27 |
|
Entry price multiplied 1000 times on a micro contract
User554292 |
2026-02-08 22:18:54
Sierra_Chart Engineering LPN LP |
1 | 34 |
|
data feed not connecting and DOM shows wrong acct number
User953115 |
2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP |
1 | 26 |
|
ACSIL: 2nd Symbol Order Submission
Gradient |
2026-02-08 18:58:07
Gradient LPN LP |
0 | 23 |
|
v2878 Duplicated Chart - Save, File >> Save, and File >> Save As do not work
User719512 |
2026-02-08 18:46:00
User719512 LPN LP |
2 | 54 |
|
Version 2878 major bug
nicktrader |
2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP |
10 | 141 |
|
TA: Unset
User361996 |
2026-02-08 18:13:31
User361996 LPN LP |
0 | 15 |
|
DOM: price column
User76183 |
2026-02-08 17:30:37
BTFly LPN LP |
22 | 3965 |
|
sc.GetTradeAccountData()
sirron |
2026-02-08 16:58:56
sirron LPN LP |
2 | 103 |
|
display exhaustion
costas psarrou32 |
2026-02-08 15:13:13
LongShortz LPN LP |
2 | 2242 |
|
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 |
2026-02-08 12:26:19
User821223 LPN LP |
10 | 2829 |
|
Which Sierra Chart Service and Data Package Do I Need (and Cost)?
User782165 |
2026-02-08 09:58:46
User782165 LPN LP |
0 | 23 |
|
Barchart Symbols
User551647 |
2026-02-08 09:23:30
User551647 LPN LP |
0 | 19 |
|
DOM recenters on chart scroll even though that setting is set to NO
User350373 |
2026-02-08 09:12:38
User350373 LPN LP |
1 | 21 |
|
[Programming Help] - Missing NPP folder in current Version
User722958 |
2026-02-08 09:05:31
User722958 LPN LP |
0 | 25 |