Support Board
Date/Time: Thu, 30 Apr 2026 02:24:18 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-04-29 00:19:53
Sierra_Chart Engineering LPN LP |
56 | 18682 |
|
[Sticky] [Locked] - Upcoming Development and Internal Number Precision Improvement Project
Sierra_Chart Engineering |
2026-04-20 12:51:28
Sierra_Chart Engineering LPN LP |
10 | 4961 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2026-02-24 21:30:48
Sierra_Chart Engineering LPN LP |
6 | 6533 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-02-17 07:36:09
Sierra_Chart Engineering LPN LP |
60 | 11305 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1545 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1646 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 5464 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 4504 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 106493 |
|
[Programming Help] - Alert triggered program [call] produces a command shell over chart for each call.
Spidur |
2026-04-30 01:58:58
Spidur LPN LP |
3 | 46 |
|
Price Displayed to N Right Characters
User184576 |
2026-04-30 01:29:45
User184576 LPN LP |
0 | 7 |
|
Weird font all of a sudden how to change
TopGunTrader |
2026-04-29 23:14:42
TopGunTrader LPN LP |
3 | 59 |
|
Trouble with Relative Volume
BenjFlame |
2026-04-29 23:05:09
Sierra_Chart Engineering LPN LP |
5 | 374 |
|
Ask frozen/not updating on U.S. Equities Consolidated Tape
User383986 |
2026-04-29 22:27:48
Sierra_Chart Engineering LPN LP |
7 | 152 |
|
Refund request
User916167 |
2026-04-29 22:27:40
User916167 LPN LP |
0 | 9 |
|
More than 3 Denali Exchange Data Feed Connections on Same Computer Simultaneously
User512353 |
2026-04-29 22:23:00
User512353 LPN LP |
10 | 131 |
|
ACSIL: How to clear a phantom order from local tracking when broker no longer has it
User214239 |
2026-04-29 22:02:42
Sierra_Chart Engineering LPN LP |
1 | 36 |
|
Sierrachart Plays OrderEvent Alert Sounds from all SubInstances instead of one.
User629079 |
2026-04-29 22:01:13
Sierra_Chart Engineering LPN LP |
3 | 40 |
|
refund for sierra charts
User913086 |
2026-04-29 20:26:14
John - SC Support LPN LP |
1 | 25 |
|
Unable to access Service Now (TICK: NOW)
User794005 |
2026-04-29 20:19:59
John - SC Support LPN LP |
1 | 23 |
|
My proposal for an easy maintenance of Tool Configs in SierraChart
User629079 |
2026-04-29 18:43:16
User629079 LPN LP |
0 | 25 |
|
weekly inintial balance help
ldepadey |
2026-04-29 17:47:35
John - SC Support LPN LP |
11 | 108 |
|
Problem updating to new 2899 version
Ramiro |
2026-04-29 17:39:34
John - SC Support LPN LP |
3 | 49 |
|
About rollover and ACSIL
User395175 |
2026-04-29 17:22:05
John - SC Support LPN LP |
3 | 66 |
|
Order Lines not showing
MarieXMarkets |
2026-04-29 17:19:11
John - SC Support LPN LP |
1 | 17 |
|
CME Real-Time Data Not Active (Professional Account)
User677971 |
2026-04-29 17:17:59
John - SC Support LPN LP |
2 | 113 |
|
chartbook issues
User612701 |
2026-04-29 17:16:20
TraderBake LPN LP |
9 | 92 |
|
How to make smaller or get rid of entirely
User930239 |
2026-04-29 17:08:51
John - SC Support LPN LP |
1 | 33 |
|
v. 2889: Recent Bid/Ask Not Showing When NQ Tick Size Is Changed
User261655 |
2026-04-29 16:56:19
Sierra_Chart Engineering LPN LP |
13 | 276 |
|
Tool: Chart Calculator, missing feature (VolumeAsk, VolumeBid)
User629079 |
2026-04-29 16:53:53
John - SC Support LPN LP |
1 | 32 |
|
Sound Alert on Chart Drawing - Extended Rextangle - over CHarts different Time Frames
User683382 |
2026-04-29 16:52:58
John - SC Support LPN LP |
1 | 33 |
|
Chart Alerts
Jaydtrade |
2026-04-29 16:35:09
John - SC Support LPN LP |
1 | 27 |
|
Question About Pausing or Suspending Subscription During Vacation
User774272 |
2026-04-29 16:23:24
John - SC Support LPN LP |
5 | 261 |
|
“Urgent: Clarification Needed Before Paid Subscription
User654463 |
2026-04-29 16:13:32
John - SC Support LPN LP |
1 | 27 |
|
Volume Level Indicator in Backtest
caldie67 |
2026-04-29 15:49:49
John - SC Support LPN LP |
1 | 36 |
|
Struggling to connect
Believe |
2026-04-29 15:46:13
John - SC Support LPN LP |
1 | 36 |
|
Teton 2 connection
lovelivelaught |
2026-04-29 15:35:38
John - SC Support LPN LP |
3 | 76 |
|
Native NYMEX calendar spread position/PnL display with Teton/Sierra Chart simulator
User445870 |
2026-04-29 14:40:48
Sierra_Chart Engineering LPN LP |
1 | 40 |
|
Multiple services, sharing data feed
User166108 |
2026-04-29 14:09:56
User166108 LPN LP |
0 | 39 |