Support Board
Date/Time: Sun, 08 Feb 2026 21:34:08 +0000
Go to Self Help Portal and Start New Support Request
| Title | Last Post | Replies | Views |
|---|---|---|---|
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[Sticky] [Locked] - Notice: CME Denali Data Feed Intermittent Data Delay January 26-February 6, 2026
Sierra_Chart Engineering |
2026-02-08 20:28:31
Sierra_Chart Engineering LPN LP |
4 | 189 |
|
[Sticky] [Locked] - Notice: New Mobile Alert Notification Service Available Now!
Sierra_Chart Engineering |
2026-02-03 15:43:57
Sierra_Chart Engineering LPN LP |
54 | 16479 |
|
[Sticky] [Locked] - Critical Update for Sierra Chart Timers 2867 through 2869 | OS vs. SC Timers | 4 MS!
Sierra_Chart Engineering |
2026-02-01 01:30:32
Sierra_Chart Engineering LPN LP |
3 | 1199 |
|
[Sticky] [Locked] - Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off
Sierra_Chart Engineering |
2026-01-21 18:16:36
Sierra_Chart Engineering LPN LP |
58 | 8775 |
|
[Sticky] [Locked] - Sierra Chart's own NTP Server
Sierra_Chart Engineering |
2025-12-31 03:18:31
Sierra_Chart Engineering LPN LP |
5 | 3758 |
|
[Sticky] [Locked] - Important: Understanding Fonts and Text when using Open GL
Sierra_Chart Engineering |
2025-12-29 23:21:49
Sierra_Chart Engineering LPN LP |
2 | 1006 |
|
[Sticky] [Locked] - Server Based Profit and Loss Management for Teton Order Routing
Sierra_Chart Engineering |
2025-11-10 00:15:36
Sierra_Chart Engineering LPN LP |
0 | 1111 |
|
[Sticky] [Locked] - Improving Performance with Wider Price Ranges and Increased Trading Activity
Sierra_Chart Engineering |
2025-05-09 09:44:21
Sierra_Chart Engineering LPN LP |
8 | 4887 |
|
[Sticky] [Locked] - Using Sierra Chart Timers for Faster Chart Updates
Sierra_Chart Engineering |
2025-03-19 07:14:35
Sierra_Chart Engineering LPN LP |
0 | 3892 |
|
[Sticky] - Telegram Contacts Asking For Money From Sierra Chart is Not Us
John - SC Support |
2024-12-23 17:32:25
John - SC Support LPN LP |
0 | 1946 |
|
[Sticky] [Locked] - Videos
Sierra Chart Engineering |
2024-08-10 18:16:25
Sierra_Chart Engineering LPN LP |
53 | 105609 |
|
Compact tool value issue after update to 2878 version.
Fabio |
2026-02-08 20:32:19
Sierra_Chart Engineering LPN LP |
4 | 45 |
|
[User Discussion] - free trial inquiry
User582903 |
2026-02-08 20:10:27
User582903 LPN LP |
0 | 5 |
|
data feed not connecting and DOM shows wrong acct number
User953115 |
2026-02-08 19:01:49
Sierra_Chart Engineering LPN LP |
1 | 16 |
|
ACSIL: 2nd Symbol Order Submission
Gradient |
2026-02-08 18:58:07
Gradient LPN LP |
0 | 13 |
|
v2878 Duplicated Chart - Save, File >> Save, and File >> Save As do not work
User719512 |
2026-02-08 18:46:00
User719512 LPN LP |
2 | 41 |
|
Version 2878 major bug
nicktrader |
2026-02-08 18:25:33
Sierra_Chart Engineering LPN LP |
10 | 115 |
|
TA: Unset
User361996 |
2026-02-08 18:13:31
User361996 LPN LP |
0 | 12 |
|
DOM: price column
User76183 |
2026-02-08 17:30:37
BTFly LPN LP |
22 | 3963 |
|
How to make tick compression work along with VBP study on the DOM
User350373 |
2026-02-08 17:04:25
DFromeaux LPN LP |
1 | 39 |
|
sc.GetTradeAccountData()
sirron |
2026-02-08 16:58:56
sirron LPN LP |
2 | 93 |
|
display exhaustion
costas psarrou32 |
2026-02-08 15:13:13
LongShortz LPN LP |
2 | 2232 |
|
Want to make sure I’m using Denali data and not Rithmic with my Sierra/Apex connection
trader2017 |
2026-02-08 12:26:19
User821223 LPN LP |
10 | 2813 |
|
Which Sierra Chart Service and Data Package Do I Need (and Cost)?
User782165 |
2026-02-08 09:58:46
User782165 LPN LP |
0 | 16 |
|
Barchart Symbols
User551647 |
2026-02-08 09:23:30
User551647 LPN LP |
0 | 15 |
|
DOM recenters on chart scroll even though that setting is set to NO
User350373 |
2026-02-08 09:12:38
User350373 LPN LP |
1 | 20 |
|
[Programming Help] - Missing NPP folder in current Version
User722958 |
2026-02-08 09:05:31
User722958 LPN LP |
0 | 22 |
|
Total Market Depth and Sierra chart spreadsheet
User920222 |
2026-02-08 05:36:47
User920222 LPN LP |
0 | 20 |
|
Trading Dom Notes Column
topsteplocal |
2026-02-08 05:34:16
gcUserStudies LPN LP |
48 | 8167 |
|
Dom questions
BTFly |
2026-02-08 05:21:29
BTFly LPN LP |
0 | 16 |
|
How can I password protect Chart books or Charts?
User566779 |
2026-02-08 05:14:07
User688525 LPN LP |
2 | 254 |
|
Why is my data delayed?
MitchandSoph |
2026-02-08 05:10:42
Sierra_Chart Engineering LPN LP |
15 | 3238 |
|
CME Data Freezing
User725043 |
2026-02-08 03:02:35
joshtrader LPN LP |
40 | 997 |
|
Bar Numbering Indicator
User756716 |
2026-02-08 02:54:26
rondawes LPN LP |
6 | 481 |
|
Sierra v2875 crashing with c_EncryptionIOBuffers memory error
User273277 |
2026-02-08 02:39:29
Sierra_Chart Engineering LPN LP |
4 | 80 |
|
Need help to capture Low Bid Col & Low Ask Volume
RK123 |
2026-02-07 22:46:17
RK123 LPN LP |
0 | 23 |
|
Trade Dom Color Questions
EquanimousTrading |
2026-02-07 22:06:08
User870836 LPN LP |
2 | 591 |
|
DOM orders displayed wrong (in multiples x10) - ? to set in x1
User409496 |
2026-02-07 21:17:30
Sierra_Chart Engineering LPN LP |
5 | 85 |
|
Friday 2-6-26 Chart Glitch
User793675 |
2026-02-07 20:05:29
Sierra_Chart Engineering LPN LP |
2 | 56 |