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Support Board

Date/Time: Wed, 04 Mar 2026 16:30:26 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
NO DATA ON MY CHARTS
User483839 		2022-05-03 17:35:51
John - SC Support LPN LP 		3 692
Packages
User756145 		2022-05-03 17:28:24
John - SC Support LPN LP 		1 608
delayed data
jakeybleez 		2022-05-03 16:39:54
John - SC Support LPN LP 		1 605
turn off "snap" of crosshairs?
HeyUgly 		2022-05-03 16:38:47
John - SC Support LPN LP 		1 1335
Recently renewed Service Package 11, still on Delayed data
pious_pete 		2022-05-03 16:25:51
John - SC Support LPN LP 		3 997
30 Min Bars seem incorrect
TopGunTrader 		2022-05-03 15:41:32
John - SC Support LPN LP 		1 709
Volume by Price Study
User39772 		2022-05-03 14:38:33
John - SC Support LPN LP 		3 706
Initial Balance Does not honor time settings
Matador Trader 		2022-05-03 14:19:32
User431178 LPN LP 		1 627
Stop Order Confusion
Ankn 		2022-05-03 14:08:53
Sierra Chart Engineering LPN LP 		2 607
Unable to place trade on Crude
WicksnStones 		2022-05-03 14:06:19
Sierra Chart Engineering LPN LP 		1 612
Exceeding the minimum bar space allowed by default
User50927 		2022-05-03 14:03:21
John - SC Support LPN LP 		1 598
not connected
User523322 		2022-05-03 13:47:43
John - SC Support LPN LP 		1 517
value of additional-symbol on high of primary symbol
Bedhog 		2022-05-03 13:40:16
John - SC Support LPN LP 		1 595
Trade DOM and Chart DOM not in sync
jbech96 		2022-05-03 12:47:41
jbech96 LPN LP 		8 1902
Update no data
Ju17 		2022-05-03 11:26:09
Ju17 LPN LP 		5 789
Live Orders ReJECTED
Meritus 		2022-05-03 09:42:07
Sierra Chart Engineering LPN LP 		1 683
Put Call ratios subscription
VolTrader73 		2022-05-03 09:21:00
Sierra Chart Engineering LPN LP 		3 2317
Live data
User287581 		2022-05-03 09:20:25
Sierra Chart Engineering LPN LP 		2 568
i would like my umbers bars chart to look like in the attached pic.
Nicolae Bilc 		2022-05-03 09:05:06
Sierra Chart Engineering LPN LP 		4 657
poc extension lines until future intersection in sierra chart
Benz 		2022-05-03 07:56:21
Benz LPN LP 		5 853
Charting data is lagging
User628616 		2022-05-03 06:43:41
Sierra Chart Engineering LPN LP 		1 677
TETON order reject 107 invalid securitydesc
User220914 		2022-05-03 06:04:11
User220914 LPN LP 		2 665
New account - Teton CME Order routing error
User246411 		2022-05-03 04:31:38
Sierra Chart Engineering LPN LP 		1 660
[Programming Help] - Cut drawing object-2 items->1 UI & 1 ACSIL - one general tool request - One Doc update
JohnR - User831573 		2022-05-02 22:35:27
John - SC Support LPN LP 		5 1013
value labels
User633898 		2022-05-02 21:43:06
Borubar LPN LP 		2 1023
Refund
User294841 		2022-05-02 21:32:38
John - SC Support LPN LP 		1 579
I cant access the real time dom
Sahar Samadi 		2022-05-02 21:25:04
John - SC Support LPN LP 		1 617
Missing data
User68474 		2022-05-02 21:12:19
John - SC Support LPN LP 		1 639
How to access real time data while under the free trial
Matthew Lahey 		2022-05-02 20:27:22
John - SC Support LPN LP 		1 680
Current Price compared to previous values
User522009 		2022-05-02 19:58:53
Sierra Chart Engineering LPN LP 		1 899
no longer able to confirm live trading account
MMX 		2022-05-02 19:37:10
MMX LPN LP 		6 739
Two Support board threads without any difference
User613910 		2022-05-02 19:17:00
Sierra Chart - Max LPN LP 		1 557
Renewed Denali Data and SC services but charts don't update
User928810 		2022-05-02 17:42:56
John - SC Support LPN LP 		1 636
Real time futures data feed
igor.vaz. 		2022-05-02 17:32:17
John - SC Support LPN LP 		5 1167
How do I get the keyboard short cut descriptions to show up in the menu
User967921 		2022-05-02 17:25:58
John - SC Support LPN LP 		1 713
Activated NASDAQ data feed but asking to renew again
longestchain 		2022-05-02 17:20:54
longestchain LPN LP 		5 704