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Support Board

Date/Time: Sat, 07 Mar 2026 23:34:50 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
$NASX and $DOWI will not update
58LesPaul 		2022-06-15 17:14:55
John - SC Support LPN LP 		1 623
Live Data for SPY
SierraTraders 		2022-06-15 16:10:19
Sierra Chart Engineering LPN LP 		1 739
Trading dom update issue
User358827 		2022-06-15 16:05:50
John - SC Support LPN LP 		5 1359
No longer able to connect
jacobpescaia 		2022-06-15 15:44:25
Sierra Chart Engineering LPN LP 		2 589
denali exchange feed
UserBilly 		2022-06-15 15:42:09
Sierra Chart Engineering LPN LP 		3 612
Denali/Teton Brokers With Lowest Day Margins
cstandfast 		2022-06-15 14:54:05
cstandfast LPN LP 		4 2286
Cumulative delta by bar
User266380 		2022-06-15 13:57:06
Sierra Chart Engineering LPN LP 		3 699
Amp CQG order only - no live data
User559224 		2022-06-15 13:53:55
Sierra Chart Engineering LPN LP 		4 1274
Sierra Chart Does not Open
L2Ltrades 		2022-06-15 13:52:25
Sierra Chart Engineering LPN LP 		1 617
No market data updates
MatZer0 		2022-06-15 13:33:06
Sierra Chart Engineering LPN LP 		1 544
Sierra Chart Engineering - Summary window
Ackin 		2022-06-15 13:01:32
Sierra Chart Engineering LPN LP 		6 1239
Incomplete Denali Data Feed for Crude Oil
mosesruppert 		2022-06-15 12:17:49
mosesruppert LPN LP 		2 735
[Locked] - Screen Resolution on New Install
Profile Trader 		2022-06-15 10:48:35
Sierra Chart Engineering LPN LP 		7 1915
Accessing Denali Exchange Data Feed CME/CBOT/NYMEX/COMEX Exchanges in Mainland China
DLi 		2022-06-15 10:28:58
George Xia LPN LP 		10 1854
Support request: Data issues with ES-202209-GLOBEX right now
WheresMoney 		2022-06-15 09:59:04
Sierra Chart Engineering LPN LP 		9 715
DOM Current Traded Total Volume does not display Volume Bars in version 2400
User282741 		2022-06-15 09:48:48
Sierra Chart Engineering LPN LP 		3 1032
sc.TradeServiceAccountBalance no longer supported
Marmany 		2022-06-15 09:36:40
Sierra_Chart Engineering LPN LP 		2 954
Teton and broker
User459170 		2022-06-15 09:29:02
Sierra Chart Engineering LPN LP 		1 616
I missed that I no longer can connect to CQG with package 5 and just paid for package 5
User117510 		2022-06-15 06:25:09
Sierra Chart Engineering LPN LP 		1 539
Teton Order Routing Service
2garin 		2022-06-15 04:03:50
Sierra Chart Engineering LPN LP 		4 864
Can't get historical data to download from Denali Data Feed
J.atkinson9693 		2022-06-15 04:00:44
Sierra Chart Engineering LPN LP 		1 1049
% ADR Calculation from Open
User172040 		2022-06-14 21:48:46
alphagen LPN LP 		13 29720
Phone number verification demo argentina
User872563 		2022-06-14 21:21:45
John - SC Support LPN LP 		1 653
Gold Futures Data Feed required
User150865 		2022-06-14 21:14:13
User150865 LPN LP 		2 1504
cant log in
User531621 		2022-06-14 21:00:25
User531621 LPN LP 		6 732
data
User391439 		2022-06-14 19:49:41
John - SC Support LPN LP 		5 635
Denali Limitation
Deltaxbt 		2022-06-14 19:31:18
John - SC Support LPN LP 		2 521
CQG Web api not enabled on package
User851781 		2022-06-14 18:01:12
User851781 LPN LP 		9 970
Volume by Price Study
User39772 		2022-06-14 17:52:45
John - SC Support LPN LP 		1 557
Data
User789877 		2022-06-14 17:03:42
John - SC Support LPN LP 		1 672
Regarding
User274939 		2022-06-14 16:30:55
John - SC Support LPN LP 		1 522
How do you migrate your saved charts to a new computer?
User266442 		2022-06-14 16:12:27
John - SC Support LPN LP 		1 819
not receiving real time data for CME
User12089 		2022-06-14 15:46:36
John - SC Support LPN LP 		1 610
Can't see live trade activity.
Darksound 		2022-06-14 15:43:37
John - SC Support LPN LP 		1 546
PNL Display
mreis 		2022-06-14 15:25:03
John - SC Support LPN LP 		4 2260
How do I update to new ES September contract symbol without losing my hand drawn lines
User951690 		2022-06-14 14:57:08
John - SC Support LPN LP 		1 586
Can't properly see footprint charts on YM and NQ, but it's fine on ES
User928810 		2022-06-14 14:25:57
User928810 LPN LP 		6 3494