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Support Board

Date/Time: Mon, 17 Aug 2026 19:28:26 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
changing fonts and numbers size in x/y scale
User525268 		2022-09-08 14:03:09
John - SC Support LPN LP 		3 2788
Format of Data Record for 1 trade bar / tick chart needed from Data provider.
User419467 		2022-09-08 13:07:02
Sierra_Chart Engineering LPN LP 		1 1109
delay in trade been sent to service question using spradsheet for trading
User384999 		2022-09-08 12:01:52
Sierra_Chart Engineering LPN LP 		1 1196
Data only loaded starting at 08:00 today
User910795 		2022-09-08 11:54:27
Sierra_Chart Engineering LPN LP 		11 1318
Sudden Freezing of a Chart
KXRCap 		2022-09-08 11:48:28
KXRCap LPN LP 		2 606
Seems IBKR integration for order management is broken
User877753 		2022-09-08 10:22:01
User877753 LPN LP 		2 1221
EUREX CONNECTIVTY
User605215 		2022-09-08 09:22:16
Sierra_Chart Engineering LPN LP 		3 2026
Concurrent Logins
User993067 		2022-09-08 06:45:43
Sierra_Chart Engineering LPN LP 		3 1347
Does Reversal Bar chart type show true OHLC?
User562525 		2022-09-08 06:44:35
Sierra_Chart Engineering LPN LP 		1 1073
Sierra Windows Sub menus do not appear correctly
vosco 		2022-09-08 01:12:50
Sierra_Chart Engineering LPN LP 		1 1177
Live data
User904644 		2022-09-08 00:42:41
John - SC Support LPN LP 		1 1088
Global Settings Menu Item
denarius 		2022-09-08 00:25:52
John - SC Support LPN LP 		1 1282
Volume by Price/Delta by Price Net Volume/Delta
Alex Q 		2022-09-07 21:36:35
Alex Q LPN LP 		2 1405
Rithmic
User491428 		2022-09-07 18:04:14
Sierra_Chart Engineering LPN LP 		1 1084
Market Replay paused still showing CPU load..
User414533 		2022-09-07 18:02:35
Sierra_Chart Engineering LPN LP 		3 1219
No Historical Data
User63769 		2022-09-07 17:38:41
User63769 LPN LP 		3 1067
Uniform Subscriber Agreement and CME Non-Professional/Professional Certification Status
User556794 		2022-09-07 17:16:37
John - SC Support LPN LP 		1 1098
ASX real time (live) data
User778035 		2022-09-07 17:07:59
John - SC Support LPN LP 		3 2009
trial extension
User788124 		2022-09-07 17:02:13
John - SC Support LPN LP 		1 1058
Morningstar Forex data
The Pipe 		2022-09-07 16:47:27
John - SC Support LPN LP 		1 1121
Real time CME feed for trial account
User823497 		2022-09-07 16:42:44
Sierra_Chart Engineering LPN LP 		3 1971
chart scale text color
Gtrader510 		2022-09-07 16:30:32
John - SC Support LPN LP 		3 2038
Same instrument, Multiple strategies
User575910 		2022-09-07 16:00:32
Sierra_Chart Engineering LPN LP 		1 1978
Market data
User990654 		2022-09-07 15:59:43
Sierra_Chart Engineering LPN LP 		1 1081
Email
Monserrate G 		2022-09-07 15:50:28
John - SC Support LPN LP 		3 1265
Add information on invoice
m2mTrades 		2022-09-07 15:21:32
John - SC Support LPN LP 		1 554
new user Qs
rondawes 		2022-09-07 15:19:30
John - SC Support LPN LP 		2 1189
Alarm Notifications
User750920 		2022-09-07 15:11:28
John - SC Support LPN LP 		1 1048
not able to load chart data when using evaluation account
Ulie 		2022-09-07 15:06:53
John - SC Support LPN LP 		1 1126
SIM trading with delayed data (Sp 5 or Sp 11?)
User217328 		2022-09-07 14:54:34
John - SC Support LPN LP 		1 1405
Charting starts late at 7:30 am est for pre-market stocks data and futures
paul gierer 		2022-09-07 14:53:16
Sierra_Chart Engineering LPN LP 		3 1193
Historical Data
User63769 		2022-09-07 12:57:29
Sierra_Chart Engineering LPN LP 		4 1348
[Programming Help] - GetUserDrawnDrawingsCount() functionailty?
User404097 		2022-09-07 06:35:42
User907968 LPN LP 		5 1734
No Live Charts Despite Green Connection Status
User437317 		2022-09-07 05:23:13
Sierra_Chart Engineering LPN LP 		1 1088
Feature Request: Change colors on DOM and Spreadsheet
voided 		2022-09-07 05:07:40
User153286 LPN LP 		2 1467
[Programming Help] - Automated/Discretionary Trading - Arm in Long/Short Direction
Sam McLennan 		2022-09-07 00:12:18
OctoPi LPN LP 		4 1553
[Programming Help] - Spreadsheet trading & Backtests
tuanluu20902 		2022-09-07 00:08:17
OctoPi LPN LP 		6 2371
[Programming Help] - SpreadSheets for Automated Trading Entry Orders
User964846 		2022-09-06 23:56:57
OctoPi LPN LP 		4 2872