Support Board
Date/Time: Thu, 06 Mar 2025 10:07:57 +0000
Nasdaq total view- issue setting up
View Count: 497
[2022-02-01 13:42:17] |
UserAR - Posts: 65 |
Confirmed service pack 11, agreed and paid for all services per instructions. Attached screenshot shows I still have 'to dos' even though they are complete. I am not seeing full market depth. Thanks
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[2022-02-01 13:51:37] |
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We will check on this. Restart Sierra Chart and provide the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Also tell us the symbol of the chart. Try using AAPL-NQTV Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-01 13:51:54
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[2022-02-01 13:57:29] |
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Before providing the Message Log do the following: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings This should solve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-02-01 14:19:16] |
UserAR - Posts: 65 |
Ok, updated symbol settings. Looks like I needed to add -NQTV. I can see full market depth now. Is it possible to just have '-NQTV' added via custom symbol settings? It would make it easier.
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[2022-02-01 14:32:31] |
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No, and we will explain this in the thread about this new NASDAQ data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-02-01 14:43:57] |
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Regarding your question, refer to: How to Use New NASDAQ Total View Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-02-01 16:44:45] |
UserAR - Posts: 65 |
Ok, I find the only way I can trade from the chart using IB is the following: (attached example) It's a bit of a pain to do this and it does not scale for when I have single charts linked to a quote board. Is there a better way? Thanks |
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