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Support Board

Date/Time: Mon, 21 Sep 2026 03:21:32 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Data is not collected
User547649 		2022-05-24 10:44:38
Sierra Chart Engineering LPN LP 		3 648
Candles are all squeezed up
User358923 		2022-05-24 10:38:28
Sierra Chart Engineering LPN LP 		1 639
cannot access live charts
User940256 		2022-05-24 08:26:46
Sierra Chart Engineering LPN LP 		1 657
[Programming Help] - DOM Depth Totals
User39772 		2022-05-24 07:43:12
User431178 LPN LP 		2 989
Suggestion
Gasoil 		2022-05-24 02:51:13
Gasoil LPN LP 		3 769
Not able to cancel pending trade orders
User634501 		2022-05-24 02:19:27
Sierra_Chart Engineering LPN LP 		1 891
Real time Denali Feed
aroymukherjee 		2022-05-24 02:12:32
Sierra Chart Engineering LPN LP 		1 746
How to display Hi, Lo, Close etc on Chart Bars
User26994 		2022-05-23 23:37:13
raheemrazzak LPN LP 		15 6399
Trading on 2 Different Accounts w/ 2 Different Data Providers At The Same Time
AMGAMG 		2022-05-23 20:51:15
John - SC Support LPN LP 		1 858
Connected to data feed but no price movement
User277225 		2022-05-23 20:29:12
John - SC Support LPN LP 		1 907
chartbook
User458314 		2022-05-23 20:06:17
John - SC Support LPN LP 		1 851
LOCK TRADING AT CERTAIN TIME DAILY
User382737 		2022-05-23 19:18:17
ForgivingComputers.com LPN LP 		15 3196
[Programming Help] - How to read file with sc.ReadFile()?
User538858 		2022-05-23 18:04:02
Tony LPN LP 		9 5508
Documentation refers to Study Subgraphs Difference but it is missing
YSS 		2022-05-23 18:03:22
John - SC Support LPN LP 		5 874
SC Platform downloading historical data for hours
User850181 		2022-05-23 18:02:06
Sierra Chart Engineering LPN LP 		6 786
Failed to update to latest version sent error log to Support
Bob Tarangelo 		2022-05-23 17:06:08
John - SC Support LPN LP 		1 664
will not connect
User39675 		2022-05-23 17:03:53
John - SC Support LPN LP 		1 726
Cant Log On
User350433 		2022-05-23 17:00:30
John - SC Support LPN LP 		1 776
Change of service package, data to Denali data and order routing
User982071 		2022-05-23 17:00:00
John - SC Support LPN LP 		1 753
Can i use trading view real time data for sierra chart trading?
User349859 		2022-05-23 16:56:39
John - SC Support LPN LP 		1 674
Sierra keeps freezing on Mac
Anthony J Williams III 		2022-05-23 16:53:36
John - SC Support LPN LP 		1 697
Cancel Subscription
net-worth 		2022-05-23 16:51:14
John - SC Support LPN LP 		1 725
Free Ttrial for MES funded account
User44426 		2022-05-23 16:41:12
John - SC Support LPN LP 		9 1082
[Programming Help] - Charts updates only every 2 seconds
lovelivelaught 		2022-05-23 16:21:52
lovelivelaught LPN LP 		1 826
Save Different DOM Stop/Limit Configurations
AceCD 		2022-05-23 16:18:17
John - SC Support LPN LP 		3 987
Is it possible to Import Symbols that are complex spreads?
YSS 		2022-05-23 16:06:37
YSS LPN LP 		2 737
Failed loading historical data
Rares Lovat 		2022-05-23 15:39:03
Rares Lovat LPN LP 		1 686
Extension Line subgraph on Spreadsheet Formula Study?
RonW 		2022-05-23 15:13:57
User431178 LPN LP 		1 901
How to create alert when there's a large volume of bid limit on the market depth?
User263711 		2022-05-23 15:11:56
John - SC Support LPN LP 		1 931
Not able to activate free trial
User222885 		2022-05-23 14:46:04
John - SC Support LPN LP 		1 714
Resizing the chart regions and making them transparent
WyckoffSleuth 		2022-05-23 14:25:23
John - SC Support LPN LP 		1 1638
data doesn't load, symbols doesn't load
User535952 		2022-05-23 14:19:22
Sierra Chart Engineering LPN LP 		2 922
Real-Time Data Subscription
User426450 		2022-05-23 13:58:58
John - SC Support LPN LP 		1 930
DOM Very Slow - Lagging Behind
User836118 		2022-05-23 13:54:53
Sierra Chart Engineering LPN LP 		3 3522
Today's System Notification Message - Confused
absorrel4 		2022-05-23 13:42:17
John - SC Support LPN LP 		3 768
Account Services Not Active
RichWillWW 		2022-05-23 13:40:15
John - SC Support LPN LP 		1 689
Back referencing subgraph values at time of entry
oliebol03 		2022-05-23 12:45:02
Sierra Chart Engineering LPN LP 		3 914
disable alerts on a chart option
samual sprat 		2022-05-23 09:09:32
Sierra Chart Engineering LPN LP 		4 1878
Copying Settings to Another System
Shlomi.B 		2022-05-23 08:35:19
Sierra_Chart Engineering LPN LP 		1 726
[Locked] - How to increase text size in Trade Activity Log/TRADE STATS FOR CHARTS sheet??
User686258 		2022-05-23 07:20:36
Sierra Chart Engineering LPN LP 		3 1718