Support Board
Date/Time: Sat, 01 Mar 2025 07:52:38 +0000
Not getting full data available for PALT
View Count: 506
| [2021-09-27 13:03:05] |
| The Stealthy Trader - Posts: 188 |
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Only shows 8/3/21 as start date in Chart Settings when I know it started in like 2020. I've tried all fixes that I know of like Deleting Data from Edit window but to no avail. This happens a lot and I still don't know what the correct procedure is to remedy it. Looking forward to your reply.. J. |
| [2021-09-27 14:19:48] |
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We will solve this today. Please allow about 2 to 3 hours.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-09-28 17:44:40] |
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We apologize for the delay with this. We corrected the historical data for this symbol earlier this morning. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-28 17:44:51
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| [2021-09-28 19:37:31] |
| The Stealthy Trader - Posts: 188 |
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How do I upgrade my data plan to allow more than 250 symbols?
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| [2021-09-28 19:49:03] |
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You can do that from here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections You can increase the number to 750 symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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