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Support Board

Date/Time: Mon, 15 Jun 2026 15:42:58 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Requirements
User577801 		2022-05-17 14:42:49
Sierra Chart Engineering LPN LP 		1 857
Cant make a trade
User644439 		2022-05-17 13:56:04
John - SC Support LPN LP 		1 655
MBO upgrade
Matador Trader 		2022-05-17 13:21:00
Sierra_Chart Engineering LPN LP 		1 643
Stock quotes
Robert Wojczak 		2022-05-17 10:33:35
Sierra Chart Engineering LPN LP 		5 820
Meeting the CME Funded Account Requirement with an IBKR account
ceslami 		2022-05-17 10:10:00
Sierra Chart Engineering LPN LP 		1 1046
Trading evaluator symbol CL is missing data
User146848 		2022-05-17 10:08:26
Sierra Chart Engineering LPN LP 		1 752
CONNECTING TO AMP
User99624 		2022-05-17 10:07:32
Sierra Chart Engineering LPN LP 		2 797
FTX Price Data
Amelyn 		2022-05-17 09:14:31
Sierra_Chart Engineering LPN LP 		3 814
Subgraph Identifying Lines, Rays, and Rectangles
SavantTrader 		2022-05-17 07:37:32
SavantTrader LPN LP 		2 954
Connection issues Gain Capital/OEC Server
User151920 		2022-05-17 04:45:36
Sierra Chart Engineering LPN LP 		1 749
virtual machines + laptop (>3 instances on 2 machines)
User133994 		2022-05-17 00:19:08
User133994 LPN LP 		10 2771
remote assistance
User82032 		2022-05-16 22:36:23
User82032 LPN LP 		1 682
Saturday bars not plotting
User105063 		2022-05-16 22:07:21
WarEagle LPN LP 		2 749
Option to Extend Rectangle Tool?
User940772 		2022-05-16 21:55:31
User940772 LPN LP 		2 1980
Recenter DOM To Current Price
User143681 		2022-05-16 21:50:50
John - SC Support LPN LP 		3 692
Customise existing add on study
User993440 		2022-05-16 21:49:52
John - SC Support LPN LP 		1 656
Number Bars Study Volume Bold Threshold
RIFT 		2022-05-16 21:40:33
John - SC Support LPN LP 		3 677
Set Up
User945040 		2022-05-16 21:39:54
John - SC Support LPN LP 		1 610
Unable to view VIX chart or data on Denali/Teton + Denali Exchange Data Feed CFE (VIX)
User244723 		2022-05-16 21:23:13
John - SC Support LPN LP 		1 899
What is the character limit enforced my SC for account names?
FigJam 		2022-05-16 20:58:53
FigJam LPN LP 		2 642
Historical data has zero for close value
Matt NL 		2022-05-16 20:24:13
Matt NL LPN LP 		0 533
Error with Open Order
User194332 		2022-05-16 19:22:15
Sierra_Chart Engineering LPN LP 		1 592
Trying to route orders through cqg w/ denali data
User990269 		2022-05-16 18:47:56
Sierra Chart Engineering LPN LP 		2 616
Charts always on End-Position
DCSaba 		2022-05-16 18:21:29
John - SC Support LPN LP 		6 1047
MBOs not showing
jakeybleez 		2022-05-16 18:10:35
John - SC Support LPN LP 		1 583
real time data
User991616 		2022-05-16 18:09:46
John - SC Support LPN LP 		1 577
Good afternoon!
User413489 		2022-05-16 18:09:10
John - SC Support LPN LP 		1 577
I just updated my to package 12
User400408 		2022-05-16 18:01:25
John - SC Support LPN LP 		1 611
market depth historical graph not displaying
User991616 		2022-05-16 17:57:00
John - SC Support LPN LP 		1 787
I am having delayed data
TradingInDemand 		2022-05-16 17:51:59
John - SC Support LPN LP 		1 655
Spreads
User335656 		2022-05-16 17:43:11
John - SC Support LPN LP 		1 558
Which service to choose?
randombloke 		2022-05-16 17:22:24
John - SC Support LPN LP 		1 601
feed is delayed
User529087 		2022-05-16 17:17:13
John - SC Support LPN LP 		5 672
Nyse Arca data
User447007 		2022-05-16 17:14:18
John - SC Support LPN LP 		11 1578
Chart not doing anything
User990269 		2022-05-16 17:01:46
John - SC Support LPN LP 		1 630
Changing Volume Profile display settings
Jaydtrade 		2022-05-16 16:59:57
John - SC Support LPN LP 		2 1034
Trailing take porfit order
User132992 		2022-05-16 16:25:03
John - SC Support LPN LP 		7 2067
How do I fix this?
CJBuckets 		2022-05-16 16:21:44
John - SC Support LPN LP 		2 729
Sierra Value for Range of Bar
SavantTrader 		2022-05-16 16:20:35
John - SC Support LPN LP 		1 701