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Support Board

Date/Time: Fri, 22 May 2026 13:25:23 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Data feed quality
User454158 		2022-05-03 20:11:43
Belebala LPN LP 		2 626
data
User491428 		2022-05-03 19:38:13
User491428 LPN LP 		2 526
Dom Graphic settings
User933209 		2022-05-03 17:56:11
User933209 LPN LP 		4 3130
NO DATA ON MY CHARTS
User483839 		2022-05-03 17:35:51
John - SC Support LPN LP 		3 722
Packages
User756145 		2022-05-03 17:28:24
John - SC Support LPN LP 		1 655
delayed data
jakeybleez 		2022-05-03 16:39:54
John - SC Support LPN LP 		1 646
turn off "snap" of crosshairs?
HeyUgly 		2022-05-03 16:38:47
John - SC Support LPN LP 		1 1452
Recently renewed Service Package 11, still on Delayed data
pious_pete 		2022-05-03 16:25:51
John - SC Support LPN LP 		3 1119
30 Min Bars seem incorrect
TopGunTrader 		2022-05-03 15:41:32
John - SC Support LPN LP 		1 746
Volume by Price Study
User39772 		2022-05-03 14:38:33
John - SC Support LPN LP 		3 771
Initial Balance Does not honor time settings
Matador Trader 		2022-05-03 14:19:32
User431178 LPN LP 		1 669
Stop Order Confusion
Ankn 		2022-05-03 14:08:53
Sierra Chart Engineering LPN LP 		2 647
Unable to place trade on Crude
WicksnStones 		2022-05-03 14:06:19
Sierra Chart Engineering LPN LP 		1 652
Exceeding the minimum bar space allowed by default
User50927 		2022-05-03 14:03:21
John - SC Support LPN LP 		1 636
not connected
User523322 		2022-05-03 13:47:43
John - SC Support LPN LP 		1 552
value of additional-symbol on high of primary symbol
Bedhog 		2022-05-03 13:40:16
John - SC Support LPN LP 		1 633
Trade DOM and Chart DOM not in sync
jbech96 		2022-05-03 12:47:41
jbech96 LPN LP 		8 2096
Update no data
Ju17 		2022-05-03 11:26:09
Ju17 LPN LP 		5 844
Live Orders ReJECTED
Meritus 		2022-05-03 09:42:07
Sierra Chart Engineering LPN LP 		1 867
Put Call ratios subscription
VolTrader73 		2022-05-03 09:21:00
Sierra Chart Engineering LPN LP 		3 2526
Live data
User287581 		2022-05-03 09:20:25
Sierra Chart Engineering LPN LP 		2 610
i would like my umbers bars chart to look like in the attached pic.
Nicolae Bilc 		2022-05-03 09:05:06
Sierra Chart Engineering LPN LP 		4 695
poc extension lines until future intersection in sierra chart
Benz 		2022-05-03 07:56:21
Benz LPN LP 		5 913
Charting data is lagging
User628616 		2022-05-03 06:43:41
Sierra Chart Engineering LPN LP 		1 721
TETON order reject 107 invalid securitydesc
User220914 		2022-05-03 06:04:11
User220914 LPN LP 		2 713
New account - Teton CME Order routing error
User246411 		2022-05-03 04:31:38
Sierra Chart Engineering LPN LP 		1 696
[Programming Help] - Cut drawing object-2 items->1 UI & 1 ACSIL - one general tool request - One Doc update
JohnR - User831573 		2022-05-02 22:35:27
John - SC Support LPN LP 		5 1116
value labels
User633898 		2022-05-02 21:43:06
Borubar LPN LP 		2 1082
Refund
User294841 		2022-05-02 21:32:38
John - SC Support LPN LP 		1 614
I cant access the real time dom
Sahar Samadi 		2022-05-02 21:25:04
John - SC Support LPN LP 		1 657
Missing data
User68474 		2022-05-02 21:12:19
John - SC Support LPN LP 		1 679
How to access real time data while under the free trial
Matthew Lahey 		2022-05-02 20:27:22
John - SC Support LPN LP 		1 803
Current Price compared to previous values
User522009 		2022-05-02 19:58:53
Sierra Chart Engineering LPN LP 		1 1013
no longer able to confirm live trading account
MMX 		2022-05-02 19:37:10
MMX LPN LP 		6 775
Two Support board threads without any difference
User613910 		2022-05-02 19:17:00
Sierra Chart - Max LPN LP 		1 602
Renewed Denali Data and SC services but charts don't update
User928810 		2022-05-02 17:42:56
John - SC Support LPN LP 		1 672