Support Board
Date/Time: Mon, 03 Mar 2025 11:32:15 +0000
CBOE Europe Symbol Search and no data feed for US stocks
View Count: 549
| [2021-11-01 09:18:02] |
| Andre - Posts: 31 |
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Hi, I have added CBOE Europe data. In other posts it said there should be an option to Find->Cboe Europe but that does not appear in the Find window. I tried to use e.g. LONN.Z.IX but it did not return anything. Can you please tell me what the format or how I can add the CBOE Europe Equities to the Find window? Thank you very much in advance. |
| [2021-11-01 14:06:58] |
| John - SC Support - Posts: 38292 |
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For Stocks on the Find Symbol window, you need to scroll down to the bottom and there should be a section for "Stocks". Open that section and you should have an item that reads "(Enter Search Text - CBOE Europe Equities)". Highlight that item and on the bottom right you will have two buttons that state the following: - "Search by Symbol" - "Search by Description" Enter your search term in the "Enter Search Text Below" field (just above the buttons) and then select the appropriate button to find the instrument you are looking for. For more information, refer to the following: File Menu: Searching for Stock Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-01 14:09:21] |
| Andre - Posts: 31 |
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Hi John, That is what I tried but I only see BATS and NYSE/AMEX/NASDAQ. I attached a screenshot. Any idea how I can add CBOE in there? Further, Today, the quote boeard is not updating prices but it worked perfectly (apart from the CBOE Europe tickers) It is almost like there is no feed. I checked my subscriptions on the Account site and that looks all good. Can you please help? Thank you, Andre Date Time Of Last Edit: 2021-11-02 14:03:24
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 Screenshot No CBOE.png / V - Attached On 2021-11-02 09:41:40 UTC - Size: 27.48 KB - 131 views |
| [2021-11-03 11:50:36] |
| Andre - Posts: 31 |
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Hi John, I still dont have any data feed for US Stocks and can you tell me how to add CBOE Europe to the Stock finder? I attached a screenshot of what I can choose in the last post. Thank you very much in advance. Kind regards, Andre |
| [2021-11-03 14:06:56] |
| John - SC Support - Posts: 38292 |
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With regards to the U.S. Equities, the problem is that you have been classified as a Professional for some reason. We will check with our vendor and see why this occurred. We will update this post when we have further information. With regards to the CBOE Europe - we apologize, this needs some investigation by engineering and we have not heard back on what may be occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-03 14:12:11] |
| Sierra_Chart Engineering - Posts: 18623 |
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We apologize for the delay. You can now search for CBOE Europe stocks. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings After this go to File >> Find Symbol >> Stocks >> CBOE Europe Equities Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-11-03 14:12:55
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| [2021-11-03 14:39:27] |
| Andre - Posts: 31 |
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Hi All, Thank you. Re the professional status, If I have to pay for that feed I guess I have to. I will subscribe to the professional one. Do I need to uploead the agreement or just keep it on file on my end? The CBOE works now. Thank you very much. Andre Date Time Of Last Edit: 2021-11-03 14:53:42
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| [2021-11-03 15:19:06] |
| John - SC Support - Posts: 38292 |
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We received the following from our vendor for the U.S. Equities: "I see that the exchange has classified the user as a professional because of the linkedin Profile at [link removed for privacy]. Anyone listed as a portfolio manager will need to be approved by NYSE in order to receive the NYSE and AMEX data." You will need to fill out the NYSE Professional Agreement which can be found at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#Agreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-03 15:33:20] |
| Andre - Posts: 31 |
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Hi john, I filled it out. Can I upload it on Sierra? If I have to mail to to barchart, is there a reference I have to mention? Thank you for your help, Andre |
| [2021-11-03 15:49:04] |
| John - SC Support - Posts: 38292 |
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Just mail/fax/scan/etc. as per the instructions in the form. It does need to go to BarChart. No need to put any reference on it.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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