Support Board
Date/Time: Mon, 03 Mar 2025 09:54:26 +0000
Issues on Transferring Sierra Chart Settings - Sierra4.config
View Count: 675
| [2021-11-02 19:06:42] |
| User358827 - Posts: 21 |
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Hi, I am having an issue transferring all of my settings from my desktop to my new laptop. I am using the instructions on "Transferring Sierra Chart settings and Data from existing installation to new installation". I was able to transfer all files with the exception of Sierra4.config. I am able to run Sierra charts on my laptop, however, if I copy the Sierra4.config file onto the laptop the software starts up but the program does not appear on my screen. It seems that the application may be running on the far left side of the screen but cannot be dragged. I have had to use file manager to shut down the program and then I recopied the original Sierra4.config that was downloaded. Once I do this the program will run but it is not copying over my old global settings. Another issue I noticed is that the Desktop files were part of TransAct Futures so there is an extra filepath. On the desktop the filepath is C:\SierraChart\SierraChartTransActMA\Data or \Images or \NPP. On the laptop the filepath is C:\SierraChart\Data or Images or NPP. I am not sure this is an issue but wanted to mention it. Let me know what I can do to get this file moved over and get the charts fully functional. I am running version 2323 on both computers. Thanks |
| [2021-11-02 23:37:56] |
| John - SC Support - Posts: 38292 |
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Put the old Sierra4.config file in place (the one where the program starts off screen). Then start Sierra Chart. Once it is running, open the Task Manager and go to the Sierra Chart program. Right-click on the program and you should have an option for "Maximize". Select this to maximize the Sierra Chart program, which should put it on your main monitor, or at least one of your monitors. Then you can grab the Title Bar from there and move it to where you want it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-03 15:15:47] |
| User358827 - Posts: 21 |
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Thank you. I tried this today and it worked perfect. Charts look great! I appreciate the help. Scott |
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