Login Page - Create Account

Home >> Support Board

Support Board

Date/Time: Tue, 16 Jun 2026 06:00:44 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
-
Title Last Post Replies Views
no data is flowing to my charts
coachted 		2022-08-02 14:08:08
SC Support LPN LP 		7 581
Connected (Data): False | Data Connection Failed - WebSocket error on SC site
YSS 		2022-08-02 13:41:30
Sierra Chart Engineering LPN LP 		1 503
[Programming Help] - How to code an alert condition based on a specific day of the month
User720879 		2022-08-02 13:39:25
User720879 LPN LP 		2 555
2 connections of separate computers
User785809 		2022-08-02 13:08:36
Sierra Chart Engineering LPN LP 		1 602
cant see footprint on gcz22
greyhaze 		2022-08-02 11:33:31
User431178 LPN LP 		1 572
Paypal connection don't work for Payment
User945856 		2022-08-02 10:10:45
Sierra Chart Engineering LPN LP 		1 713
[User Discussion] - Issues since update to current verision
jerzjorge 		2022-08-02 08:14:07
Sierra Chart Engineering LPN LP 		1 548
DOM slows down severely, when hovering/moving mouse in price column
KylieV1618 		2022-08-02 07:33:37
Sierra Chart Engineering LPN LP 		3 696
Chart - Calculate study or use Study/Price Overlay
user_xyz 		2022-08-02 07:32:05
Sierra Chart Engineering LPN LP 		1 632
New
inboil 		2022-08-02 07:31:47
Sierra Chart Engineering LPN LP 		1 509
[User Discussion] - Order Allocation Multiplier setting doesn't take effect on Apply All
j4ytr4der_ 		2022-08-01 22:17:46
j4ytr4der_ LPN LP 		1 595
New Account / No Connection / Advantage Futures
User582283 		2022-08-01 17:11:27
John - SC Support LPN LP 		1 559
Why is my historical chart not the time period i've set?
User425645 		2022-08-01 16:42:08
John - SC Support LPN LP 		1 562
New access to CME data
User470516 		2022-08-01 16:09:35
John - SC Support LPN LP 		1 647
Chart Data Stopped, No Charts Are Displaying Current Market Data
AMGAMG 		2022-08-01 15:46:10
Sierra Chart Engineering LPN LP 		1 603
Data Feed and Order Routing Issues
User643426 		2022-08-01 15:33:10
John - SC Support LPN LP 		5 867
Question: Is there a shortcut for accessing Colors 1-6 in the context menu?
HumblyTrading 		2022-08-01 15:15:47
HumblyTrading LPN LP 		2 756
Upcoming Data Service changes for Denali and Eurex
User707404 		2022-08-01 15:11:22
John - SC Support LPN LP 		6 1409
Denali Data Problems
User417723 		2022-08-01 15:08:00
John - SC Support LPN LP 		1 559
2nd Instance stopped connecting to data today 8-1-22
John Ryan 		2022-08-01 15:01:05
John Ryan LPN LP 		1 554
Made a payment to Sierra but my Data Feed is not activated
User643426 		2022-08-01 14:52:48
Sierra Chart Engineering LPN LP 		1 605
Problem with Re-Centering of Chart DOM during volatile moves
Steve Leon 		2022-08-01 14:41:35
Steve Leon LPN LP 		11 1840
Numbers Bars Background Coloring not working as intended
User366885 		2022-08-01 14:24:36
John - SC Support LPN LP 		1 790
SMS Trial Activation - Account Support
solace 		2022-08-01 14:05:05
Sierra Chart Engineering LPN LP 		1 559
fail to logon multiple instances of SC (same computer)
User181801 		2022-08-01 13:34:18
Sierra Chart Engineering LPN LP 		1 620
Indicator that shows number of ticks from open of each bar?
bluejune 		2022-08-01 13:32:38
Sierra Chart Engineering LPN LP 		1 705
Error Message
User377189 		2022-08-01 13:07:21
Sierra Chart Engineering LPN LP 		1 558
Can Chart Drawing Alerts in a chart be enabled in a Slave chart that copies drawings?
gjockey 		2022-08-01 10:14:35
Sierra Chart Engineering LPN LP 		1 568
Study subgraph always draws as solid line if width larger than 2
FrankUser 		2022-08-01 10:12:17
Sierra Chart Engineering LPN LP 		1 651
Smoothed Heiken study missing volume array
BenjFlame 		2022-08-01 10:10:10
Sierra Chart Engineering LPN LP 		1 609
Glitchy data stream
User104714 		2022-08-01 10:07:34
Sierra Chart Engineering LPN LP 		1 600
Flaky Market depth historical data on replay
KylieV1618 		2022-08-01 09:43:39
Sierra Chart Engineering LPN LP 		2 1179
ticker BTBT-NQTV NASDAQ missing data
User346098 		2022-08-01 08:17:41
Sierra Chart Engineering LPN LP 		4 790
*dly file doesnt show last (current) day.
User37462 		2022-08-01 07:58:02
Sierra Chart Engineering LPN LP 		3 590
Sierra data download issue.
User92573 		2022-08-01 07:49:04
User92573 LPN LP 		8 716