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Support Board

Date/Time: Sat, 10 Oct 2026 00:07:59 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Which service package?
User145060 		2022-09-22 16:37:39
John - SC Support LPN LP 		5 999
show orders/pos can never be unselected
Spidur 		2022-09-22 16:37:08
John - SC Support LPN LP 		1 688
logging into Sierra >> closes out my Rithmic session ?
User38436 		2022-09-22 16:33:50
John - SC Support LPN LP 		3 763
Free trial equities data question
fish4trout 		2022-09-22 16:24:22
John - SC Support LPN LP 		3 687
New Version Update
zacktodd47 		2022-09-22 16:20:51
John - SC Support LPN LP 		1 792
Can't find setting for the Alert Sounds file
User360283 		2022-09-22 15:50:08
John - SC Support LPN LP 		1 564
Keyboard shortcuts
Steve Leon 		2022-09-22 15:43:44
Steve Leon LPN LP 		4 899
Is there a way to open a spread order?
User755009 		2022-09-22 15:42:37
John - SC Support LPN LP 		1 1156
Alert Sound File Corrupter
User360283 		2022-09-22 15:38:25
John - SC Support LPN LP 		3 759
Market Depth Historical Zoom in issue
Jackdnp121 		2022-09-22 15:12:43
John - SC Support LPN LP 		1 603
FTX Crypto DOM
Nkrastins 		2022-09-22 14:54:12
John - SC Support LPN LP 		6 2192
TSLA Profile chart not updating
User420500 		2022-09-22 14:27:53
John - SC Support LPN LP 		11 2066
CHARTBOOK TAB COLOR
User41636 		2022-09-22 14:22:26
John - SC Support LPN LP 		2 1573
old dom configurations
Marlin46 		2022-09-22 14:11:15
John - SC Support LPN LP 		1 1250
Market Depth Bars settings
DianaPena 		2022-09-22 14:05:46
John - SC Support LPN LP 		1 984
Unable to download historical data from Interactive Broker after update to version 2439
User691099 		2022-09-22 13:30:41
User691099 LPN LP 		2 1157
Possibile to Disable Scale Menu on DOM Right Click?
User150671 		2022-09-22 12:00:47
User150671 LPN LP 		2 1219
Real time market data delayed
User1990 		2022-09-22 09:16:19
Sierra_Chart Engineering LPN LP 		4 2728
New Chartbook Already Contains Charts of Other Chartbooks
User735414 		2022-09-22 09:14:25
Sierra_Chart Engineering LPN LP 		3 1282
order filled away from the market
User181801 		2022-09-22 08:40:58
Sierra_Chart Engineering LPN LP 		1 1191
[User Discussion] - Can we have an editable path added in General settings to ACS_Source ?
AlinGA 		2022-09-22 08:13:43
AlinGA LPN LP 		0 1267
[Locked] - CME Event Based Contracts Not Available on Sierra Chart
Sierra_Chart Engineering 		2022-09-22 08:07:03
Sierra_Chart Engineering LPN LP 		0 2424
[User Discussion] - Volume based chart Weekly ECI VWAP
Hayden Glenn Barnes 		2022-09-22 04:49:20
User259893 LPN LP 		4 2461
Lagging data since 09/19
User352530 		2022-09-22 04:41:23
Sierra_Chart Engineering LPN LP 		2 605
Teton order rejected before Daily Loss Limit Reached
User990275 		2022-09-22 04:03:21
Sierra_Chart Engineering LPN LP 		2 798
Micro 10 year and 30 year Treasuries
User750920 		2022-09-22 01:36:33
User750920 LPN LP 		4 878
[User Discussion] - Is there a way to limit on-chart price changes to the close of the bar?
User203781 		2022-09-21 22:48:15
Sawtooth LPN LP 		12 1159
Where are LMAX orders held?
bootsy 		2022-09-21 22:04:57
Sierra_Chart Engineering LPN LP 		1 702
Bar Based Backtest - Force fill price to be the same as order price?
jwick 		2022-09-21 22:03:30
Sierra_Chart Engineering LPN LP 		1 589
server side bracket order
User984730 		2022-09-21 21:38:03
Sierra_Chart Engineering LPN LP 		1 741
Question on DPL in trading window
maxm1987 		2022-09-21 21:35:35
Sierra_Chart Engineering LPN LP 		5 837
Converting a chart
User576001 		2022-09-21 21:18:31
John - SC Support LPN LP 		1 563
[User Discussion] - Charts have collapsed upon monitor switch off then on
User654047 		2022-09-21 19:54:45
User654047 LPN LP 		2 693
Thank you for adding the tool setting to Allow Copy to Other Charts... One request
HumblyTrading 		2022-09-21 19:20:57
HumblyTrading LPN LP 		5 1413
Control board
Dennis B. 		2022-09-21 19:01:10
Dennis B. LPN LP 		12 1381
GC comex data
User302609 		2022-09-21 18:10:00
John - SC Support LPN LP 		1 1863
Text Display For Study
rondawes 		2022-09-21 17:43:37
John - SC Support LPN LP 		1 1758
windows
User491428 		2022-09-21 17:25:20
John - SC Support LPN LP 		1 1138
Change Color Of Volume Profile + Highlight Value area In DOM
Stav 		2022-09-21 17:19:12
Stav LPN LP 		7 3568
I have lost all XBT Bitmex data!!!! yet all other data coming thru
User849502 		2022-09-21 17:11:14
John - SC Support LPN LP 		3 1268