Support Board
Date/Time: Thu, 06 Mar 2025 03:55:10 +0000
connectivity issue - real time access using AMP futures
View Count: 455
| [2022-01-28 14:32:31] |
| User815278 - Posts: 13 |
|
Hello, I remember Sierra having a webpage where I input my AMP futures login information in order to verify non-professional status. I remember it was done once and not having to re-verify every month. This morning I cannot receive real time data. Did anything change and what should I do in order to restore my service? I still have a funded AMP future account. Thanks!
|
| [2022-01-28 14:35:38] |
| |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-28 14:42:23] |
| User815278 - Posts: 13 |
|
Thank you, issue appears to be fixed. Software version: 2337 64-bit | 2022-01-28 09:39:28.383 OpenGL enabled (NVIDIA Corporation/GeForce GTX 660/PCIe/SSE2) | 2022-01-28 09:39:28.386 Primary Thread ID: 1408 | 2022-01-28 09:39:28.386 Usage end date: 2022-02-18 | 2022-01-28 09:39:28.386 Enabled for: Sierra Chart Historical Data Service. | 2022-01-28 09:39:28.386 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-01-28 09:39:28.386 Enabled for: Delayed Denali Exchange Data Feed. | 2022-01-28 09:39:28.386 Enabled for exchange2: CME (Trading Account Required) | 2022-01-28 09:39:28.386 Enabled for exchange2: CBOT (Trading Account Required) | 2022-01-28 09:39:28.386 Enabled for exchange2: COMEX (Trading Account Required) | 2022-01-28 09:39:28.386 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-01-28 09:39:28.386 Enabled for exchange2: fairx_exchange.data | 2022-01-28 09:39:28.386 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-01-28 09:39:28.386 Current selected Data/Trading service: Trading Evaluator | 2022-01-28 09:39:28.386 Custom symbol settings values: enabled | 2022-01-28 09:39:28.386 Chart Update Interval: 500 | 2022-01-28 09:39:28.386 Intraday Data Storage Time Unit: 0 | 2022-01-28 09:39:28.386 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-01-28 09:39:28.386 2022-01-28 14:39:28 Local computer time in UTC | 2022-01-28 09:39:28.386 2022-01-28 09:39:28 Local computer time in SC Time Zone | 2022-01-28 09:39:28.386 2022-01-28 14:16:10 Server time in UTC | 2022-01-28 09:39:28.386 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-01-28 09:39:28.386 Program path: C:\SierraChart\ | 2022-01-28 09:39:28.386 Data Files path: C:\SierraChart\Data\ | 2022-01-28 09:39:28.386 OS Version Number: 10.0 | 2022-01-28 09:39:28.387 Locale Setting: C | 2022-01-28 09:39:28.387 DLLs: UserContributedStudies_64.dll | 2022-01-28 09:39:28.387 Allowed protected custom studies: | 2022-01-28 09:39:28.387 Socket (4) | Deleting network socket now after delay. | 2022-01-28 09:39:35.899 DTC Client socket (10) | Deleting network socket now after delay. | 2022-01-28 09:39:35.899 File >> Disconnect selected. | 2022-01-28 09:39:47.960 Trading Evaluator | Waiting for socket receive thread to end | 2022-01-28 09:39:47.975 DTC Client socket (7) | CloseSocket call. | 2022-01-28 09:39:47.976 DTC Client socket (7) | Shutdown started. Waiting for graceful close. | 2022-01-28 09:39:47.976 SC Data - All Services | Waiting for socket receive thread to end | 2022-01-28 09:39:47.976 DTC Client socket (6) | CloseSocket call. | 2022-01-28 09:39:47.976 DTC Client socket (6) | Shutdown started. Waiting for graceful close. | 2022-01-28 09:39:47.977 SC Data - All Services | Disconnected from the server. | 2022-01-28 09:39:47.977 Trading Evaluator | Disconnected. | 2022-01-28 09:39:47.977 DTC Client socket (7) | Socket gracefully closed by remote side. | 2022-01-28 09:39:48.017 DTC Client socket (7) | Closed. | 2022-01-28 09:39:48.017 Trading Evaluator | Connecting to the server tradesimulation2.sierracharts.com. Port 11096 | 2022-01-28 09:39:53.872 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-01-28 09:39:53.873 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-01-28 09:39:53.873 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-01-28 09:39:53.873 Trading Evaluator | Network connection to server complete. | 2022-01-28 09:39:53.908 Trading Evaluator | Starting socket receive thread. | 2022-01-28 09:39:53.908 Trading Evaluator | Sending encoding request to server: Binary VLS. Compression: none | 2022-01-28 09:39:53.908 Trading Evaluator | Setting DTC encoding to Binary VLS | 2022-01-28 09:39:54.037 Trading Evaluator | Sending logon request message. | 2022-01-28 09:39:54.037 Trading Evaluator | Received logon response. | 2022-01-28 09:39:54.537 Trading Evaluator | Server Name: SC DTC Server. Build=40750. | 2022-01-28 09:39:54.537 Trading Evaluator | Server protocol version: 8. Client protocol version: 8 | 2022-01-28 09:39:54.537 Trading Evaluator | Successfully connected. Connected to SC DTC Protocol server. Service=tradesimulation.dtctrading|SymbolSettings=tradesimulation.dtctrading. | 2022-01-28 09:39:54.537 Trading Evaluator | Trading is supported. | 2022-01-28 09:39:54.537 Trading Evaluator | Order cancel and replace is supported. | 2022-01-28 09:39:54.537 Trading Evaluator | OCO Orders supported. | 2022-01-28 09:39:54.537 Trading Evaluator | Bracket Orders supported. | 2022-01-28 09:39:54.537 Trading Evaluator | Connected to server complete. | 2022-01-28 09:39:54.537 Triggering next historical data download in queue. | 2022-01-28 09:39:54.538 Triggering next historical data download in queue. | 2022-01-28 09:39:54.538 Triggering next historical data download in queue. | 2022-01-28 09:39:54.538 Triggering next historical data download in queue. | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. GCZ21 | 2022-01-28 09:39:54.538 Mapping GCZ21 to GCZ21. Service code: comex | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: GCZ21 (GCZ21). ID: 1 Service code: comex | 2022-01-28 09:39:54.538 SC Data - All Services | Connecting to the server ds26.sierracharts.com. Port 10048 | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: GCZ21 (GCZ21). ID: 1 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. ESZ21 | 2022-01-28 09:39:54.538 Mapping ESZ21 to ESZ21. Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: ESZ21 (ESZ21). ID: 2 Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: ESZ21 (ESZ21). ID: 2 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. NQZ21 | 2022-01-28 09:39:54.538 Mapping NQZ21 to NQZ21. Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: NQZ21 (NQZ21). ID: 3 Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: NQZ21 (NQZ21). ID: 3 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. ZBH22 | 2022-01-28 09:39:54.538 Mapping ZBH22 to ZBH22. Service code: cbot | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: ZBH22 (ZBH22). ID: 4 Service code: cbot | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: ZBH22 (ZBH22). ID: 4 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. HGH22 | 2022-01-28 09:39:54.538 Mapping HGH22 to HGH22. Service code: comex | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: HGH22 (HGH22). ID: 5 Service code: comex | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: HGH22 (HGH22). ID: 5 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. CLF22 | 2022-01-28 09:39:54.538 Mapping CLF22 to CLF22. Service code: nymex | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: CLF22 (CLF22). ID: 6 Service code: nymex | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: CLF22 (CLF22). ID: 6 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. CLF22 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. CLF22 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. ESH22 | 2022-01-28 09:39:54.538 Mapping ESH22 to ESH22. Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: ESH22 (ESH22). ID: 7 Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: ESH22 (ESH22). ID: 7 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. ESH22 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. ESH22 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. NQH22 | 2022-01-28 09:39:54.538 Mapping NQH22 to NQH22. Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Starting real-time market data updates for: NQH22 (NQH22). ID: 8 Service code: cme | 2022-01-28 09:39:54.538 SC Data - All Services | Requesting security definition data for: NQH22 (NQH22). ID: 8 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. NQH22 | 2022-01-28 09:39:54.538 Subscribing to symbol for symbol alert. ESH22 | 2022-01-28 09:39:54.538 DTC Client socket (2) | Creating socket. | 2022-01-28 09:39:54.538 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-01-28 09:39:54.538 DTC Client socket (2) | Connecting to IP: 38.89.235.129. | 2022-01-28 09:39:54.539 No download requests in the queue to start downloads for. | 2022-01-28 09:39:54.553 No download requests in the queue to start downloads for. | 2022-01-28 09:39:54.553 No download requests in the queue to start downloads for. | 2022-01-28 09:39:54.553 No download requests in the queue to start downloads for. | 2022-01-28 09:39:54.553 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: GCZ21 | 2022-01-28 09:39:54.572 Trading Evaluator | Received security definition for symbol GCZ21 | 2022-01-28 09:39:54.572 SC Data - All Services | Network connection to server complete. | 2022-01-28 09:39:54.573 SC Data - All Services | Starting socket receive thread. | 2022-01-28 09:39:54.573 SC Data - All Services | Sending encoding request to server: Binary VLS. Compression: standard | 2022-01-28 09:39:54.573 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESZ21 | 2022-01-28 09:39:54.574 Trading Evaluator | Received security definition for symbol ESZ21 | 2022-01-28 09:39:54.574 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQZ21 | 2022-01-28 09:39:54.574 Trading Evaluator | Received security definition for symbol NQZ21 | 2022-01-28 09:39:54.574 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ZBH22 | 2022-01-28 09:39:54.574 Trading Evaluator | Received security definition for symbol ZBH22 | 2022-01-28 09:39:54.574 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: HGH22 | 2022-01-28 09:39:54.621 Trading Evaluator | Received security definition for symbol HGH22 | 2022-01-28 09:39:54.621 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLF22 | 2022-01-28 09:39:54.621 Trading Evaluator | Received security definition for symbol CLF22 | 2022-01-28 09:39:54.621 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH22 | 2022-01-28 09:39:54.621 Trading Evaluator | Received security definition for symbol ESH22 | 2022-01-28 09:39:54.621 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: NQH22 | 2022-01-28 09:39:54.621 Trading Evaluator | Received security definition for symbol NQH22 | 2022-01-28 09:39:54.621 SC Data - All Services | Setting DTC encoding to Binary VLS | 2022-01-28 09:39:54.641 SC Data - All Services | Sending logon request message. | 2022-01-28 09:39:54.641 Added historical Intraday data request for ESH22 to the queue. | 2022-01-28 09:39:54.748 Intraday data recording state for symbol ESH22 is set to download 'Pending'. | 2022-01-28 09:39:54.748 Triggering next historical data download in queue. | 2022-01-28 09:39:54.748 Delaying start of download for ESH22 | 2022-01-28 09:39:54.758 Added historical Intraday data request for NQH22 to the queue. | 2022-01-28 09:39:54.778 Intraday data recording state for symbol NQH22 is set to download 'Pending'. | 2022-01-28 09:39:54.778 Triggering next historical data download in queue. | 2022-01-28 09:39:54.778 Mapping GCG22 to GCG22. Service code: comex | 2022-01-28 09:39:54.779 Mapping GCJ22 to GCJ22. Service code: comex | 2022-01-28 09:39:54.779 SC Data - All Services | Starting real-time market data updates for: GCJ22 (GCJ22). ID: 10 Service code: comex | 2022-01-28 09:39:54.779 SC Data - All Services | Requesting security definition data for: GCJ22 (GCJ22). ID: 10 | 2022-01-28 09:39:54.779 SC Data - All Services | Starting real-time market data updates for: GCG22 (GCG22). ID: 9 Service code: comex | 2022-01-28 09:39:54.779 SC Data - All Services | Requesting security definition data for: GCG22 (GCG22). ID: 9 | 2022-01-28 09:39:54.779 Added historical Intraday data request for GCG22 to the queue. | 2022-01-28 09:39:54.779 Intraday data recording state for symbol GCG22 is set to download 'Pending'. | 2022-01-28 09:39:54.779 Triggering next historical data download in queue. | 2022-01-28 09:39:54.779 Mapping CLG22 to CLG22. Service code: nymex | 2022-01-28 09:39:54.793 SC Data - All Services | Starting real-time market data updates for: CLG22 (CLG22). ID: 11 Service code: nymex | 2022-01-28 09:39:54.793 SC Data - All Services | Requesting security definition data for: CLG22 (CLG22). ID: 11 | 2022-01-28 09:39:54.794 Added historical Intraday data request for CLG22 to the queue. | 2022-01-28 09:39:54.794 Intraday data recording state for symbol CLG22 is set to download 'Pending'. | 2022-01-28 09:39:54.794 Triggering next historical data download in queue. | 2022-01-28 09:39:54.794 Mapping CLH22 to CLH22. Service code: nymex | 2022-01-28 09:39:54.795 SC Data - All Services | Starting real-time market data updates for: CLH22 (CLH22). ID: 12 Service code: nymex | 2022-01-28 09:39:54.795 SC Data - All Services | Requesting security definition data for: CLH22 (CLH22). ID: 12 | 2022-01-28 09:39:54.795 Mapping UBH22 to UBH22. Service code: cbot | 2022-01-28 09:39:54.801 SC Data - All Services | Starting real-time market data updates for: UBH22 (UBH22). ID: 13 Service code: cbot | 2022-01-28 09:39:54.801 SC Data - All Services | Requesting security definition data for: UBH22 (UBH22). ID: 13 | 2022-01-28 09:39:54.801 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: GCJ22 | 2022-01-28 09:39:54.829 Trading Evaluator | Received security definition for symbol GCJ22 | 2022-01-28 09:39:54.829 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: GCG22 | 2022-01-28 09:39:54.829 Trading Evaluator | Received security definition for symbol GCG22 | 2022-01-28 09:39:54.829 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLG22 | 2022-01-28 09:39:54.833 Trading Evaluator | Received security definition for symbol CLG22 | 2022-01-28 09:39:54.833 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: CLH22 | 2022-01-28 09:39:54.868 Trading Evaluator | Received security definition for symbol CLH22 | 2022-01-28 09:39:54.868 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: UBH22 | 2022-01-28 09:39:54.869 Trading Evaluator | Received security definition for symbol UBH22 | 2022-01-28 09:39:54.869 SC Data - All Services | Received logon response. | 2022-01-28 09:39:55.488 SC Data - All Services | Server Name: SC Realtime Server. | 2022-01-28 09:39:55.488 SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2022-01-28 09:39:55.488 SC Data - All Services | Successfully connected. | 2022-01-28 09:39:55.488 SC Data - All Services | Trading is not supported. | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: CLF22 -> CLF22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: CLG22 -> CLG22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: CLH22 -> CLH22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: ESH22 -> ESH22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: ESZ21 -> ESZ21 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: GCG22 -> GCG22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: GCJ22 -> GCJ22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: GCZ21 -> GCZ21 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: HGH22 -> HGH22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: NQH22 -> NQH22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: NQZ21 -> NQZ21 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: UBH22 -> UBH22 | 2022-01-28 09:39:55.488 SC Data - All Services | Restarting real-time data updates for symbol: ZBH22 -> ZBH22 | 2022-01-28 09:39:55.488 SC Data - All Services | Real-time data for symbol CLF22 is currently unavailable. | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol CLF22 | 2022-01-28 09:39:55.607 SC Data - All Services | Real-time data for symbol CLG22 is currently unavailable. | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol CLG22 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol CLH22 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol ESH22 | 2022-01-28 09:39:55.607 SC Data - All Services | Real-time data for symbol ESZ21 is currently unavailable. | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol ESZ21 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol GCG22 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol GCJ22 | 2022-01-28 09:39:55.607 SC Data - All Services | Real-time data for symbol GCZ21 is currently unavailable. | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol GCZ21 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol HGH22 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol NQH22 | 2022-01-28 09:39:55.607 SC Data - All Services | Real-time data for symbol NQZ21 is currently unavailable. | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol NQZ21 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol UBH22 | 2022-01-28 09:39:55.607 SC Data - All Services | Received security definition for symbol ZBH22 | 2022-01-28 09:39:55.607 HD Request # 112 | Downloading Intraday chart data for ESH22 to the file ESH22.scid. Service: cme | 2022-01-28 09:40:00.729 Enabling compression for file: C:\SierraChart\Data\ESH22.scid. This may take a while. | 2022-01-28 09:40:00.729 File compression enabled. C:\SierraChart\Data\ESH22.scid. CompressionState=0 | 2022-01-28 09:40:00.729 HD Request # 112 | Download start date-time: 2022-01-28 09:39:49.000000. File last date-time: 2022-01-28 09:39:49.461001 | 2022-01-28 09:40:00.729 HD Request # 112 | Using server: ds21.sierracharts.com port 10150 | 2022-01-28 09:40:00.729 Socket (3) | Creating socket. | 2022-01-28 09:40:00.730 Socket (3) | New receive buffer size: 5242880 | 2022-01-28 09:40:00.730 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-01-28 09:40:00.730 HD Request # 112 | Setting DTC encoding to Binary VLS | 2022-01-28 09:40:00.833 HD Request # 112 | Sending historical data logon request message. | 2022-01-28 09:40:00.833 HD Request # 112 | Requesting Intraday data. Start date-time: 2022-01-28 09:39:49. Record interval: 0. Symbol: ESH22 | 2022-01-28 09:40:01.399 HD Request # 112 | Decompressing data. | 2022-01-28 09:40:01.448 HD Request # 112 | Receiving Intraday data for ESH22 starting at 2022-01-28 09:39:49.000000 | 2022-01-28 09:40:01.449 Socket (3) | CloseSocket call. | 2022-01-28 09:40:01.450 Historical data download thread signaled to stop. | 2022-01-28 09:40:01.450 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-28 09:40:01.450 HD Request # 112 | Timestamp of first Intraday data file record written: 2022-01-28 09:39:49.542000 | 2022-01-28 09:40:01.450 HD Request # 112 | Received 620 Intraday data records from 2022-01-28 09:39:49.000000 to 2022-01-28 09:39:59.469000 (10.5 seconds) and wrote 601 records for ESH22 | 2022-01-28 09:40:01.450 Enabling compression for file: C:\SierraChart\Data\ESH22.scid. This may take a while. | 2022-01-28 09:40:01.455 File compression enabled. C:\SierraChart\Data\ESH22.scid. CompressionState=0 | 2022-01-28 09:40:01.455 HD Request # 112 | Add time&sales data | Remembered last file record date-time: 2022-01-28 14:39:59.469000 | 2022-01-28 09:40:01.455 Added 403 Time and Sales records to Intraday data file for ESH22 after download. | 2022-01-28 09:40:01.455 HD Request # 112 | Completion time: 1s | 2022-01-28 09:40:01.455 HD Request # 112 | Intraday data download complete for ESH22. Unique request ID: 109 | 2022-01-28 09:40:01.455 Removing historical data download ID 109. | 2022-01-28 09:40:01.455 Real-time Intraday chart data file updates started for ESH22 | 2022-01-28 09:40:01.455 Intraday chart data file opened for ESH22 | 2022-01-28 09:40:01.455 HD Request # 112 | Enabling Intraday chart updating for symbol. | 2022-01-28 09:40:01.455 Triggering next historical data download in queue. | 2022-01-28 09:40:01.455 HD Request # 113 | Downloading Intraday chart data for NQH22 to the file NQH22.scid. Service: cme | 2022-01-28 09:40:01.455 Enabling compression for file: C:\SierraChart\Data\NQH22.scid. This may take a while. | 2022-01-28 09:40:01.455 File compression enabled. C:\SierraChart\Data\NQH22.scid. CompressionState=0 | 2022-01-28 09:40:01.455 HD Request # 113 | Download start date-time: 2022-01-28 09:39:49.000000. File last date-time: 2022-01-28 09:39:49.407000 | 2022-01-28 09:40:01.455 HD Request # 113 | Using server: ds23.sierracharts.com port 10149 | 2022-01-28 09:40:01.456 Socket (4) | Creating socket. | 2022-01-28 09:40:01.456 Socket (4) | New receive buffer size: 5242880 | 2022-01-28 09:40:01.456 Socket (4) | Connecting to IP: 216.1.90.130. | 2022-01-28 09:40:01.456 Socket (3) | Socket gracefully closed by remote side. | 2022-01-28 09:40:01.490 Socket (3) | Closed. | 2022-01-28 09:40:01.490 HD Request # 113 | Setting DTC encoding to Binary VLS | 2022-01-28 09:40:01.559 HD Request # 113 | Sending historical data logon request message. | 2022-01-28 09:40:01.559 HD Request # 113 | Requesting Intraday data. Start date-time: 2022-01-28 09:39:49. Record interval: 0. Symbol: NQH22 | 2022-01-28 09:40:02.103 HD Request # 113 | Decompressing data. | 2022-01-28 09:40:02.178 HD Request # 113 | Receiving Intraday data for NQH22 starting at 2022-01-28 09:39:49.000000 | 2022-01-28 09:40:02.186 Socket (4) | CloseSocket call. | 2022-01-28 09:40:02.186 Historical data download thread signaled to stop. | 2022-01-28 09:40:02.186 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-28 09:40:02.186 HD Request # 113 | Timestamp of first Intraday data file record written: 2022-01-28 09:39:49.608000 | 2022-01-28 09:40:02.186 HD Request # 113 | Received 565 Intraday data records from 2022-01-28 09:39:49.000000 to 2022-01-28 09:40:02.989000 (14.0 seconds) and wrote 560 records for NQH22 | 2022-01-28 09:40:02.187 Enabling compression for file: C:\SierraChart\Data\NQH22.scid. This may take a while. | 2022-01-28 09:40:02.191 File compression enabled. C:\SierraChart\Data\NQH22.scid. CompressionState=0 | 2022-01-28 09:40:02.191 HD Request # 113 | Add time&sales data | Remembered last file record date-time: 2022-01-28 14:40:02.989000 | 2022-01-28 09:40:02.191 Added 16 Time and Sales records to Intraday data file for NQH22 after download. | 2022-01-28 09:40:02.191 HD Request # 113 | Completion time: 1s | 2022-01-28 09:40:02.191 HD Request # 113 | Intraday data download complete for NQH22. Unique request ID: 110 | 2022-01-28 09:40:02.191 Removing historical data download ID 110. | 2022-01-28 09:40:02.191 Real-time Intraday chart data file updates started for NQH22 | 2022-01-28 09:40:02.191 Intraday chart data file opened for NQH22 | 2022-01-28 09:40:02.191 HD Request # 113 | Enabling Intraday chart updating for symbol. | 2022-01-28 09:40:02.191 Triggering next historical data download in queue. | 2022-01-28 09:40:02.191 HD Request # 114 | Downloading Intraday chart data for GCG22 to the file GCG22.scid. Service: comex | 2022-01-28 09:40:02.191 Enabling compression for file: C:\SierraChart\Data\GCG22.scid. This may take a while. | 2022-01-28 09:40:02.191 File compression enabled. C:\SierraChart\Data\GCG22.scid. CompressionState=0 | 2022-01-28 09:40:02.191 HD Request # 114 | Download start date-time: 2022-01-28 09:39:41.000000. File last date-time: 2022-01-28 09:39:41.649000 | 2022-01-28 09:40:02.192 HD Request # 114 | Using server: ds21.sierracharts.com port 10150 | 2022-01-28 09:40:02.192 Socket (3) | Creating socket. | 2022-01-28 09:40:02.192 Socket (3) | New receive buffer size: 5242880 | 2022-01-28 09:40:02.192 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-01-28 09:40:02.192 Socket (4) | Socket gracefully closed by remote side. | 2022-01-28 09:40:02.252 Socket (4) | Closed. | 2022-01-28 09:40:02.252 HD Request # 114 | Setting DTC encoding to Binary VLS | 2022-01-28 09:40:02.300 HD Request # 114 | Sending historical data logon request message. | 2022-01-28 09:40:02.300 HD Request # 114 | Requesting Intraday data. Start date-time: 2022-01-28 09:39:41. Record interval: 0. Symbol: GCG22 | 2022-01-28 09:40:02.337 HD Request # 114 | Decompressing data. | 2022-01-28 09:40:02.383 HD Request # 114 | Receiving Intraday data for GCG22 starting at 2022-01-28 09:39:41.649000 | 2022-01-28 09:40:02.384 Socket (3) | CloseSocket call. | 2022-01-28 09:40:02.384 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-01-28 09:40:02.384 Historical data download thread signaled to stop. | 2022-01-28 09:40:02.384 HD Request # 114 | Timestamp of first Intraday data file record written: 2022-01-28 09:39:51.661000 | 2022-01-28 09:40:02.384 HD Request # 114 | Received 7 Intraday data records from 2022-01-28 09:39:41.649000 to 2022-01-28 09:40:00.236000 (18.6 seconds) and wrote 6 records for GCG22 | 2022-01-28 09:40:02.384 Enabling compression for file: C:\SierraChart\Data\GCG22.scid. This may take a while. | 2022-01-28 09:40:02.388 File compression enabled. C:\SierraChart\Data\GCG22.scid. CompressionState=0 | 2022-01-28 09:40:02.388 HD Request # 114 | Add time&sales data | Remembered last file record date-time: 2022-01-28 14:40:00.236000 | 2022-01-28 09:40:02.389 HD Request # 114 | Completion time: 0s | 2022-01-28 09:40:02.389 HD Request # 114 | Intraday data download complete for GCG22. Unique request ID: 111 | 2022-01-28 09:40:02.389 Removing historical data download ID 111. | 2022-01-28 09:40:02.389 Real-time Intraday chart data file updates started for GCG22 | 2022-01-28 09:40:02.389 Intraday chart data file opened for GCG22 | 2022-01-28 09:40:02.389 HD Request # 114 | Enabling Intraday chart updating for symbol. | 2022-01-28 09:40:02.389 Triggering next historical data download in queue. | 2022-01-28 09:40:02.389 HD Request # 115 | Downloading Intraday chart data for CLG22 to the file CLG22.scid. Service: nymex | 2022-01-28 09:40:02.389 Enabling compression for file: C:\SierraChart\Data\CLG22.scid. This may take a while. | 2022-01-28 09:40:02.389 File compression enabled. C:\SierraChart\Data\CLG22.scid. CompressionState=0 | 2022-01-28 09:40:02.389 HD Request # 115 | Download start date-time: 2022-01-27 09:40:02.000000. File last date-time: 2022-01-20 14:29:25.207000 | 2022-01-28 09:40:02.389 HD Request # 115 | Using server: ds23.sierracharts.com port 10149 | 2022-01-28 09:40:02.389 Socket (4) | Creating socket. | 2022-01-28 09:40:02.389 Socket (4) | New receive buffer size: 5242880 | 2022-01-28 09:40:02.389 Socket (4) | Connecting to IP: 216.1.90.130. | 2022-01-28 09:40:02.389 Socket (3) | Socket gracefully closed by remote side. | 2022-01-28 09:40:02.426 Socket (3) | Closed. | 2022-01-28 09:40:02.426 HD Request # 115 | Setting DTC encoding to Binary VLS | 2022-01-28 09:40:02.493 HD Request # 115 | Sending historical data logon request message. | 2022-01-28 09:40:02.493 HD Request # 115 | Requesting Intraday data. Start date-time: 2022-01-27 09:40:02. Record interval: 0. Symbol: CLG22 | 2022-01-28 09:40:02.527 HD Request # 115 | Decompressing data. | 2022-01-28 09:40:02.581 Socket (4) | CloseSocket call. | 2022-01-28 09:40:02.735 Historical data download thread signaled to stop. | 2022-01-28 09:40:02.735 HD Request # 115 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for CLG22 | 2022-01-28 09:40:02.735 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-01-28 09:40:02.735 Enabling compression for file: C:\SierraChart\Data\CLG22.scid. This may take a while. | 2022-01-28 09:40:02.735 File compression enabled. C:\SierraChart\Data\CLG22.scid. CompressionState=0 | 2022-01-28 09:40:02.735 HD Request # 115 | Add time&sales data | Remembered last file record date-time: 2022-01-20 19:29:25.207000 | 2022-01-28 09:40:02.736 HD Request # 115 | Completion time: 0s | 2022-01-28 09:40:02.736 HD Request # 115 | Intraday data download complete for CLG22. Unique request ID: 112 | 2022-01-28 09:40:02.736 Removing historical data download ID 112. | 2022-01-28 09:40:02.736 Real-time Intraday chart data file updates started for CLG22 | 2022-01-28 09:40:02.736 Intraday chart data file opened for CLG22 | 2022-01-28 09:40:02.736 HD Request # 115 | Enabling Intraday chart updating for symbol. | 2022-01-28 09:40:02.736 Triggering next historical data download in queue. | 2022-01-28 09:40:02.736 No download requests in the queue to start downloads for. | 2022-01-28 09:40:02.736 Socket (4) | Socket gracefully closed by remote side. | 2022-01-28 09:40:02.781 Socket (4) | Closed. | 2022-01-28 09:40:02.781 Enabling compression for file: C:\SierraChart\Data\ESH22.scid. This may take a while. | 2022-01-28 09:40:03.309 File compression enabled. C:\SierraChart\Data\ESH22.scid. CompressionState=0 | 2022-01-28 09:40:03.309 Opened cached Intraday file: C:\SierraChart\Data\ESH22.scid. Thread ID: 7332 | 2022-01-28 09:40:03.309 Enabling compression for file: C:\SierraChart\Data\NQH22.scid. This may take a while. | 2022-01-28 09:40:03.309 File compression enabled. C:\SierraChart\Data\NQH22.scid. CompressionState=0 | 2022-01-28 09:40:03.309 Opened cached Intraday file: C:\SierraChart\Data\NQH22.scid. Thread ID: 7332 | 2022-01-28 09:40:03.310 Enabling compression for file: C:\SierraChart\Data\GCG22.scid. This may take a while. | 2022-01-28 09:40:08.357 File compression enabled. C:\SierraChart\Data\GCG22.scid. CompressionState=0 | 2022-01-28 09:40:08.357 Opened cached Intraday file: C:\SierraChart\Data\GCG22.scid. Thread ID: 7332 | 2022-01-28 09:40:08.357 |
| [2022-01-28 14:51:35] |
| |
|
Ok this is considered resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: