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Support Board

Date/Time: Fri, 22 May 2026 19:14:25 +0000

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Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Refund
User906641 		2024-12-03 16:01:09
John - SC Support LPN LP 		3 542
refund
User728750 		2024-12-03 16:00:19
John - SC Support LPN LP 		7 2209
is "real-time dynamic modification of the Chart Update Interval" in v.2714?
User753428 		2024-12-03 15:50:51
User753428 LPN LP 		0 371
Error SC 2712
florian87 		2024-12-03 15:43:39
cesium932841 LPN LP 		3 464
Free Trial and data
User769688 		2024-12-03 15:41:11
John - SC Support LPN LP 		1 1416
[User Discussion] - Data gaps and corrupted data (crossover / mac )
User351605 		2024-12-03 15:19:55
User351605 LPN LP 		10 781
SC Version 2714: Backtesting time doubled; SC Process CPU Usage oscillating all the time
User569373 		2024-12-03 14:51:24
User569373 LPN LP 		4 919
3 systems
Prettyle 		2024-12-03 14:25:19
Sierra_Chart Engineering LPN LP 		1 342
2714 - 400ms update 'fix' - does not fix lag
User677437 		2024-12-03 14:20:37
User677437 LPN LP 		2 577
[User Discussion] - Running backtest with my own manual entries/exits
User59879 		2024-12-03 14:13:11
Sawtooth LPN LP 		4 735
Point of Control (Footprint)
User760022 		2024-12-03 13:15:32
User760022 LPN LP 		6 1985
Sierra charts not closing orders on APEX accounts
User276793 		2024-12-03 11:11:32
User276793 LPN LP 		10 4627
Transferring data files
Ghosttrader 		2024-12-03 03:20:04
User61168 LPN LP 		27 2085
Cumulative Adjust Value doesnt work on market open
BigBagel 		2024-12-02 22:59:10
BigBagel LPN LP 		18 679
Footprint Chart
Deltareversal 		2024-12-02 22:34:56
cmet LPN LP 		3 458
Latest Version Bugs
User647965 		2024-12-02 22:04:20
John - SC Support LPN LP 		1 455
Issues with v2712 vs v2700
User719512 		2024-12-02 21:21:35
Sierra_Chart Engineering LPN LP 		4 545
Quote Board
User609036 		2024-12-02 21:18:43
SC Support LPN LP 		1 382
overlapping big and offer pricing on Eurex products
Marexmah 		2024-12-02 21:16:28
Sierra_Chart Engineering LPN LP 		3 328
Bid/Ask Difference volume profile becomes black when chart window is maximized
sean3000 		2024-12-02 21:11:12
sean3000 LPN LP 		6 548
Sierra Chart seems to be stuck
Ignas 		2024-12-02 20:55:48
John - SC Support LPN LP 		1 421
how to i set the scale on the number bar study?
User210109 		2024-12-02 20:27:56
John - SC Support LPN LP 		1 340
bracket order
User756716 		2024-12-02 20:25:34
John - SC Support LPN LP 		1 379
Keyboard Shortcuts for Chart Periods volume not working
User173763 		2024-12-02 19:54:16
User173763 LPN LP 		2 468
Delayed Data when should be real time
chrisflow 		2024-12-02 19:45:42
John - SC Support LPN LP 		1 359
[Locked] Delayed Data for CME Group Notice
User495734 		2024-12-02 19:30:17
John - SC Support LPN LP 		1 382
Indicator Overlay
User38606 		2024-12-02 19:27:07
John - SC Support LPN LP 		1 442
Data Download Issue with Sierra Chart
User883596 		2024-12-02 19:22:35
John - SC Support LPN LP 		1 376
Live Data Feed Issues
Kadodia12 		2024-12-02 19:05:08
John - SC Support LPN LP 		1 324
Problem with downloading data
User953197 		2024-12-02 18:56:44
John - SC Support LPN LP 		1 315
PB MAJ 02/12/2024
Stéphane 		2024-12-02 18:55:27
John - SC Support LPN LP 		1 311
Long series of data downloads triggering in the middle of the day
AntoineOpala 		2024-12-02 18:30:20
John - SC Support LPN LP 		6 497
Message Rithmic
User914407 		2024-12-02 18:13:45
John - SC Support LPN LP 		5 401
Issue with DOMs Centering to Zero
ticinotrader 		2024-12-02 18:04:05
ticinotrader LPN LP 		2 343
SC react slow
Naive 		2024-12-02 18:03:21
John - SC Support LPN LP 		3 463
configure Sierra with Rithmic
User716459 		2024-12-02 18:01:19
John - SC Support LPN LP 		15 1194
Finish ASKVOl BidVOl Diff Explained
cmack1011 		2024-12-02 17:57:36
User785258 LPN LP 		5 3222
JPDENIS
User270494 		2024-12-02 17:54:11
John - SC Support LPN LP 		1 353
Receiving Delayed Data
Mikala 		2024-12-02 17:53:13
John - SC Support LPN LP 		1 322