Support Board
Date/Time: Sun, 24 Nov 2024 20:32:22 +0000
OpenGL is being disabled automatically after restarting
View Count: 467
| [2024-04-26 15:49:34] |
| User130696 - Posts: 88 |
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Hello, Some custom indicator requires OpenGL, but it keeps disabling OpenGL check mark in Others - Global - Graphics setting. Please let me know how to enable it. I checked and OpenGL is working fine and have latest driver on my Parallels Windows 11 VM on my Mac. All displays have openGL working fine. |
| [2024-04-26 17:11:54] |
| John - SC Support - Posts: 36238 |
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We do not know why this is occurring. Is the custom study doing this? Also this may have something to do with running Parallels, but we do not know, nor can we give any answer related to this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-26 18:45:00] |
| Sierra_Chart Engineering - Posts: 17161 |
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If OpenGL is not supported on the system, it will be disabled.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-26 18:45:06
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| [2024-04-26 19:44:42] |
| User130696 - Posts: 88 |
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Please see the attached. OpenGL is supported on my system and the latest version is correctly installed. Its working for other applications except Sierra Charts.
Date Time Of Last Edit: 2024-04-26 19:45:01
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 Screenshot 2024-04-26 at 3.43.22 PM.png / V - Attached On 2024-04-26 19:43:43 UTC - Size: 440.26 KB - 76 views |
| [2024-04-27 03:30:19] |
| methodtrades - Posts: 46 |
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@User130696 Please see my last post in thread . Hope it solves your issue.
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| [2024-04-27 16:45:40] |
| User130696 - Posts: 88 |
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The ARM version of the exe is resolving the OpenGL issue when run in admin mode but not the normal exe. I need the normal exe to resolve it because ARM version is unable to find any of custom DLL files in data folder, even though they are there and working fine with regular exe file.
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| [2024-04-28 23:54:22] |
| User130696 - Posts: 88 |
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Running SierraChart_64.exe in admin mode, is now disabling many other options as shown in the two screenshots attached.
Date Time Of Last Edit: 2024-04-29 14:32:41
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| Screenshot 2024-04-28 at 7.50.32 PM.png / V - Attached On 2024-04-28 23:51:00 UTC - Size: 93.92 KB - 72 views Screenshot 2024-04-28 at 7.53.09 PM.png / V - Attached On 2024-04-28 23:54:03 UTC - Size: 464.91 KB - 61 views |
| [2024-04-29 17:19:27] |
| John - SC Support - Posts: 36238 |
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Those options are disabled because you selected "Chart >> Graphics Settings - Chart", and those options are not available for the chart specific graphics settings. You need to change those in the Global Graphics Settings by selecting "Global Settings >> Graphics Settings".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-29 19:36:41] |
| User130696 - Posts: 88 |
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oh ok, sorry. I sent wrong screenshot, but the main thing is , openGL is not enabling on M3 ARM architecture based processor running Parallels even though Parallels is running the latest version of OpenGl tested fine as per my previous screenshots.
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| [2024-04-30 13:39:55] |
| John - SC Support - Posts: 36238 |
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We can not help with running Sierra Chart in an emulator.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-30 18:03:36] |
| User130696 - Posts: 88 |
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I see. thanks
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