Support Board
Date/Time: Sun, 24 Nov 2024 20:42:08 +0000
Conditions met for alert, but one particular bar isn't displaying the alert
View Count: 252
| [2024-04-27 19:13:48] |
| marketorderer - Posts: 9 |
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I'm quite confused as to what's causing this. There seems to be 1 bar not receiving an alert for a 'Color Bar Based On Alert Condition', despite other bars minutes later correctly receiving the alert when the criteria is met. There should be a D placed right below the bar in question, but there isn't despite all conditions being met. I've duplicated my chart to a new file, stripped all other studies to see if one of them could've been interfering, however, the issue remained. This is just 1 bar that I've noticed and I don't know if there's any more. I've also tried to 'reload and recalculate' but that did not resolve it. I can attach a chartbook for viewing, which is set to view NQ, 0.50 tick size, on a 16 tick range bar. The bar in question is at 9:32:47 EST on April 26th, 2024 -- as shown in a screenshot I can attach. The only studies I have on the chartbook attached are the number bars, number bars calculated values (being referenced by the alert), and the color bar based on alert condition. I've removed all irrelevant studies. Date Time Of Last Edit: 2024-04-27 21:02:36
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Private File Private File |
| [2024-04-29 16:42:43] |
| John - SC Support - Posts: 36238 |
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What is your Global Time Zone set to?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-29 16:47:03] |
| marketorderer - Posts: 9 |
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New York (-5 EST/-4 EDT)
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| [2024-04-29 18:25:55] |
| John - SC Support - Posts: 36238 |
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We do not know why this is occurring. We are not able to replicate the exact data you are showing, which is somewhat odd to begin with, unless you are not actually using our Denali data. So we are not able to find a bar that meets the conditions but is not registering properly with the Color Bar Based on Alert Condition. The only thing we can think that could be occurring is that the bar you are referencing is more than 45000 bars prior to the last bar in the chart, meaning that it will not be calculated for the "Color Bar Based on Alert Condition" study, since you have this set to 45000 bars. But, this does not really seem to be the case (i.e. we think you are within the 45000 bars, but it is something to double check). You would really need to break down each piece of the condition and see why it is not registering correctly at that bar. Use the Spreadsheet Formula to do this, as it uses the Alert Syntax (despite its name), so you can use the same formula and just remove parts to see what may be occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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