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Support Board

Date/Time: Tue, 27 Jan 2026 09:48:23 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Can't add
User933497 		2022-09-09 17:02:45
John - SC Support LPN LP 		1 1038
CHARTBOOK FILE IS NOT COMPATIBLE - NEED SC SUPPORT TO HELP CONVERT IT
User363681 		2022-09-09 16:52:10
John - SC Support LPN LP 		1 709
Updated sierra and now Im connected with no data
User862701 		2022-09-09 16:36:20
SC Support LPN LP 		18 686
Cross Hair grab
Jaydtrade 		2022-09-09 16:21:02
John - SC Support LPN LP 		1 517
All TF with the same settings for VWAP - only different result in M15
nicktrader 		2022-09-09 16:14:39
nicktrader LPN LP 		2 500
Sierra 2430 Lagging
User361939 		2022-09-09 16:11:27
John - SC Support LPN LP 		5 1151
INFO REAL DATA
pegssfx 		2022-09-09 15:32:12
SC Support LPN LP 		1 461
Cannot check demo with some brokerage
User361939 		2022-09-09 15:01:03
User361939 LPN LP 		2 474
with the current selected packages question
User384999 		2022-09-09 15:00:08
Sierra_Chart Engineering LPN LP 		1 495
I can't upload a chartbook
User707307 		2022-09-09 14:43:49
John - SC Support LPN LP 		6 1197
download fail error
User183724 		2022-09-09 14:28:27
John - SC Support LPN LP 		1 1041
MBO DOM not showing
fcpauldiaz 		2022-09-09 14:13:14
John - SC Support LPN LP 		1 1080
All DOM levels not visible, only best BID and ASK for new version
User62936 		2022-09-09 14:07:49
John - SC Support LPN LP 		10 3149
Test of the platform, time isn't enough
OriolCasas 		2022-09-09 13:48:41
Sierra_Chart Engineering LPN LP 		1 1040
Sierra Chart profile compatibility issues
User897008 		2022-09-09 12:57:31
Sierra_Chart Engineering LPN LP 		1 989
Current versions for both, but shared chartbook i send comes back as blank
HeyUgly 		2022-09-09 12:32:53
Sierra_Chart Engineering LPN LP 		1 1023
A swing indicator
User266447 		2022-09-09 11:09:15
User907968 LPN LP 		3 1703
Data not downloading / not working properly
User394789 		2022-09-09 10:49:19
Sierra_Chart Engineering LPN LP 		3 553
Pivot point
User857134 		2022-09-09 10:14:00
Sierra_Chart Engineering LPN LP 		4 1230
Globex futures live data starts charting at 7:30 am est instead of much earlier
paul gierer 		2022-09-09 08:56:09
Sierra_Chart Engineering LPN LP 		3 1083
Title bar menu options blanked out in white
Tyson Spiering 		2022-09-09 08:21:11
Sierra_Chart Engineering LPN LP 		5 1066
I am new to the Sierra chart
User794174 		2022-09-09 08:13:52
Sierra_Chart Engineering LPN LP 		2 974
Can you use Sierra Charts to retrade stocks after the close?
gondolaebin1984 		2022-09-09 08:12:40
Sierra_Chart Engineering LPN LP 		1 1422
Trade simulation / Live Trading
User384999 		2022-09-09 08:08:01
Sierra_Chart Engineering LPN LP 		2 1152
Trial Extension
PeeGee 		2022-09-09 07:49:30
Sierra_Chart Engineering LPN LP 		1 972
Replay - Jump To Next Bar - Multiple Timeframes
Jupitersbay 		2022-09-09 07:47:18
Sierra_Chart Engineering LPN LP 		1 665
footprint
oliviermo75 		2022-09-09 07:42:03
oliviermo75 LPN LP 		2 1086
Stock Brokers
User852559 		2022-09-09 07:38:49
Sierra_Chart Engineering LPN LP 		2 1128
my DOMs are blank
User812695 		2022-09-09 07:30:27
Sierra_Chart Engineering LPN LP 		1 1053
Time scale across bottom on chart
Kellie Lacey 		2022-09-09 07:25:46
Kellie Lacey LPN LP 		7 1169
Chart update interval
User809555 		2022-09-09 07:23:45
User809555 LPN LP 		2 553
Sim mode and show fills and missing stops and targets
Tonkadad 		2022-09-09 07:02:20
Tonkadad LPN LP 		8 1213
Fail orders
User491428 		2022-09-09 06:49:41
Sierra_Chart Engineering LPN LP 		1 1029
Attached Orders - When exiting a position to flat another set of attached orders go out.
User907609 		2022-09-09 06:43:09
Sierra_Chart Engineering LPN LP 		2 1040
Modifying Trade Activity Log Columns
User139520 		2022-09-08 23:49:11
ForgivingComputers.com LPN LP 		4 1823
Sierra Point and Figure Chart Missing Basic Option
Alberto Gauer 		2022-09-08 22:18:33
58LesPaul LPN LP 		7 1784