Support Board
Date/Time: Wed, 12 Mar 2025 11:40:37 +0000
HISTORICAL DATA ISSUE
View Count: 420
| [2022-05-15 22:00:39] |
| Tom Abban - Posts: 1 |
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Hi, very new to all this. During the trial period on the DOM tables i could see activity on the Bought/ Sold columns. I activated a subscription after the trial (26 USD) and i can no longer see activity on the sold/ bought columns using historical data. The text in the message window is as follows: Triggering next historical data download in queue. | 2022-05-15 21:43:57.591 No download requests in the queue to start downloads for. | 2022-05-15 21:43:57.591 Socket (1) | Socket gracefully closed by remote side. | 2022-05-15 21:43:57.697 Socket (1) | Closed. | 2022-05-15 21:43:57.698 It looks like the download request is unsuccessful Can you advise pls Regards Tom |
| [2022-05-15 22:41:22] |
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This is not very clear for us. We need to see an image of the chart. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage And you can you point out where in the chart that you are referring to. Maybe you are referring to the Market Depth Historical Graph?: https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375#Market_Depth_Historical_Graph Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-15 22:41:44
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