Support Board
Date/Time: Wed, 12 Mar 2025 11:49:14 +0000
Sierra freezes when using volume profiles
View Count: 564
| [2022-05-12 20:25:41] |
| Mustang77 - Posts: 122 |
|
Hi its impossible to set up a ES chart with daily volume profiles, i start chart, add the study and configure it, then if i scroll back to few months back the platfrom freezes and crashes, and i can't even close it, i have to go to task manager on Windows to shut it down. I have the latest version 2393 and a powerful PC. What can be the problem ? Thanks |
| [2022-05-12 21:17:43] |
| John - SC Support - Posts: 38598 |
|
We wonder if you might have some bad data from CQG from a few months back. To ensure that all the data is from our Denali Exchange Data Feed, please have the chart that is giving you issues active, then select Edit >> Delete All Data and Download. If you are given a selection of contracts to choose from to redownload, be sure you Select All. After the data redownloads and populates, see if you continue to have an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-13 05:32:46] |
| |
|
Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing Also increase this Volume by Price Input setting: Volume By Price Study: Ticks Per Volume Bar Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-15 10:43:13] |
| Mustang77 - Posts: 122 |
|
Hi Thanks for your reply. I checked all that. The purpose of me trying to use the volume profile, is to see where the POC's are from previous volume profiles, up to 3 years ago for example. So if i set the volume profile to "multiple profiles set on fixed time" and set the fixed time to 1 day, or 1 week, or 1 month, the problem is it does not let me scroll back more than 1 year. The other struggle i'm finding is hot to actually scroll back? if i drag the bottom scale right and left it doesn't work properly. How can i have it set as close as possible to TradingView style? in other works scroll with the mouse wheel while having the chart values tool on ? I really like Sierra but at the moment i am wasting a lot of time to simply have a chart with volume profiles on it. Waiting to hear from you, perhaps you could tell me the best settings for what i'm trying to achieve, i mean the ticker is ES and almost everyone trades that. Thanks |
| [2022-05-15 12:43:40] |
| |
|
We want you to increase the Chart >> Chart Settings >> Tick Size by 100 or 1000 times and see if you still have a problem: So if i set the volume profile to "multiple profiles set on fixed time" and set the fixed time to 1 day, or 1 week, or 1 month, the problem is it does not let me scroll back more than 1 year. Add the scrollbar back to the chart and do not remove the scrollbar: The other struggle i'm finding is hot to actually scroll back? if i drag the bottom scale right and left it doesn't work properly. Chart Menu: Show Scrollbar (Chart menu) Finally, if the issue is you want to load more data in the chart, then refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-15 19:35:42
|
To post a message in this thread, you need to log in with your Sierra Chart account: