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Support Board

Date/Time: Mon, 09 Nov 2026 19:25:12 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Would you help the activate the account?
User847715 		2023-11-02 14:20:42
Sierra_Chart Engineering LPN LP 		1 667
Data disconnection when placing orders.
slayer1118 		2023-11-02 14:14:28
Sierra_Chart Engineering LPN LP 		2 635
ticks to move to BE not working
User449884 		2023-11-02 14:12:03
John - SC Support LPN LP 		3 635
Closing a chart or chartbook takes a very long time
User370531 		2023-11-02 13:56:54
Sierra_Chart Engineering LPN LP 		5 817
VIX
Alex Shterenberg 		2023-11-02 13:47:05
SC Support LPN LP 		1 816
Professional to non professional
User708436 		2023-11-02 13:35:07
SC Support LPN LP 		4 635
Trade Copier - Not Updating when changing existing limits on main chart
HeyUgly 		2023-11-02 04:54:10
Sierra_Chart Engineering LPN LP 		8 1180
Orders and positions windows
User478380 		2023-11-02 02:32:00
Sierra_Chart Engineering LPN LP 		1 678
Alert
User292604 		2023-11-01 22:05:58
User292604 LPN LP 		11 907
Need help with different copies of Sierra Chart for different trade services
User829697 		2023-11-01 21:19:18
John - SC Support LPN LP 		7 651
VbP Visible
User651547 		2023-11-01 20:26:47
John - SC Support LPN LP 		3 835
Technical issues CQG
User494401 		2023-11-01 20:22:30
User494401 LPN LP 		2 911
Grid lines BETWEEN data ticks
User311344 		2023-11-01 20:14:54
User311344 LPN LP 		2 718
Bitcoin not credited to my account!!
User144992 		2023-11-01 20:03:12
User144992 LPN LP 		6 662
BTC Payment
Kianxim 		2023-11-01 19:54:50
John - SC Support LPN LP 		3 850
Data Lagging Rithmic DTC
PeteB 		2023-11-01 19:50:13
Sierra_Chart Engineering LPN LP 		10 2417
Instance #2 dropping Market Depth Data when comparing same charts as Instance #1
User584084 		2023-11-01 19:28:02
Sierra_Chart Engineering LPN LP 		3 710
using SC on 2 computers, 1st live data, 2nd delayed
User999835 		2023-11-01 19:26:28
John - SC Support LPN LP 		1 677
Spreadsheet formula cross Daily OHLC
Hopeman 		2023-11-01 17:31:24
John - SC Support LPN LP 		5 945
Performance-Emergency-Case.: After having used the Replay-function, SC stays slow, even af
User408639 		2023-11-01 17:28:35
John - SC Support LPN LP 		1 689
GetACSDrawingByLineNumber / GetUserDrawnDrawingByLineNumber
User907968 		2023-11-01 16:42:20
User907968 LPN LP 		3 760
Software crash
Jim_W 		2023-11-01 16:23:17
Jim_W LPN LP 		3 587
Messaging another member regarding a post
User478380 		2023-11-01 15:54:18
John - SC Support LPN LP 		1 559
Using rithmic with apex funding
elevation999 		2023-11-01 15:50:47
User478380 LPN LP 		21 5981
incorrect npl in 'Attached Trade Window to Chart' - all correct elsewhere
Benz 		2023-11-01 15:50:36
Benz LPN LP 		5 714
october 2023 trading statement
User161159 		2023-11-01 14:56:48
SC Support LPN LP 		1 601
[Programming Help] - ASCIL: move attached stop to breakeven
BenjFlame 		2023-11-01 14:43:15
BenjFlame LPN LP 		0 636
Non Professional Discount
User446764 		2023-11-01 14:27:51
John - SC Support LPN LP 		1 570
Unable to load data
tuanluu20902 		2023-11-01 14:24:01
John - SC Support LPN LP 		1 550
Denali feed and package payment
User746875 		2023-11-01 14:01:50
Sierra_Chart Engineering LPN LP 		1 581
Trading Evaluator service, 2nd instance doesn't display any accounts
j4ytr4der_ 		2023-11-01 14:00:30
j4ytr4der_ LPN LP 		13 930
[Programming Help] - ACSIL feature request - custom drop down menus
erwinbeckers 		2023-11-01 07:21:38
erwinbeckers LPN LP 		0 622
Data Feed Support
noumantrades 		2023-11-01 06:54:17
noumantrades LPN LP 		0 647
ES AND NQ DATAFEED NOT AVAILBALE
User642012 		2023-11-01 02:47:09
Sierra_Chart Engineering LPN LP 		2 613
CQG Routing & Denali Data problem
User846000 		2023-11-01 02:46:43
Sierra_Chart Engineering LPN LP 		2 778
Delayed qutoe
User447693 		2023-11-01 02:45:49
Sierra_Chart Engineering LPN LP 		1 569
Lost my Sierra Chart Data Feed
User998090 		2023-11-01 02:45:14
Sierra_Chart Engineering LPN LP 		1 571