Support Board
Date/Time: Sat, 30 Nov 2024 00:54:40 +0000
I am not able to see charts for anything but currencies
View Count: 314
| [2022-12-29 23:40:20] |
| r2defi - Posts: 14 |
|
I signed up for trail and not seeing charts for BTCUSDT perp or ES. I can only see charts for currency pairs. What do I need to do to see the charts for these two?
|
| [2022-12-30 04:22:38] |
| Sierra_Chart Engineering - Posts: 17266 |
|
Do this for one of the charts you have an issue with: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-30 04:22:59
|
To post a message in this thread, you need to log in with your Sierra Chart account: