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Support Board

Date/Time: Thu, 01 Oct 2026 14:37:20 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
use Sierra alone
User625654 		2023-10-16 12:30:59
Sierra_Chart Engineering LPN LP 		1 551
[Programming Help] - s_SCNewOrder::Symbol results in incorrect trade time recording during replay
binaryduke 		2023-10-16 12:29:30
Sierra_Chart Engineering LPN LP 		1 661
variable sc.ExternalServiceUsername not available
@sstfrederik 		2023-10-16 02:57:06
Sierra_Chart Engineering LPN LP 		1 682
unable to receive cme data on 2nd computer
User203340 		2023-10-16 01:41:37
User203340 LPN LP 		2 594
Unable to activate my free trial
User631320 		2023-10-15 23:58:45
Sierra_Chart Engineering LPN LP 		3 808
[Tick size] and [Currency Value per Tick] keep resetting themselves
Ifrit 		2023-10-15 18:54:56
Ifrit LPN LP 		2 1128
DTC Protocol Server settings
User899259 		2023-10-15 18:51:40
Sierra_Chart Engineering LPN LP 		1 711
Some improvements that would ease the user's work
User840964 		2023-10-15 15:07:05
User408639 LPN LP 		6 872
New Point and Figure chart - One box reversal setting
User333366 		2023-10-15 07:47:12
Sierra_Chart Engineering LPN LP 		3 1132
[User Discussion] - Offering To The Community: Forex: Currency Strength
bjohnson777 (Brett Johnson) 		2023-10-15 06:45:24
Unellen LPN LP 		3 7190
Closing price on historical daily chart is not the settlement price
MarkusK 		2023-10-15 05:56:10
MarkusK LPN LP 		2 1333
[Programming Help] - Incomplete documentation about sc.CrossOver() when comparing against a fixed value.
rajeshh 		2023-10-15 04:04:44
rajeshh LPN LP 		0 1160
ACSIL method to set Transparency Level for Fill Styles in Subgraphs tab
trader0222 		2023-10-15 02:13:39
trader0222 LPN LP 		1 1895
[Locked] - Bid Ask Depth Bar show flat line in Ver 2555+
Tooth Fairy 		2023-10-14 23:46:41
Sierra_Chart Engineering LPN LP 		7 696
Studies frozen in place but not drawings and price
Bricolico 		2023-10-14 22:58:54
Sierra_Chart Engineering LPN LP 		1 857
Trading Evaluator (Order reject): Trade Order Error - Symbol mapping from root symbol
Oxcap 		2023-10-14 22:54:21
Sierra_Chart Engineering LPN LP 		7 756
Regarding not getting real time data feed and still getting delayed feed .
Satyam_1 		2023-10-14 19:29:06
Sierra_Chart Engineering LPN LP 		7 632
[User Discussion] - Tick range calculator
markuz 		2023-10-14 13:38:28
SSGill LPN LP 		2 3402
Time & Sales timer request
Woodzy 		2023-10-14 10:32:39
Woodzy LPN LP 		0 562
Show todays Volume Profile on the far right, but the others on the left of each session
mojsterr 		2023-10-14 05:45:23
mojsterr LPN LP 		2 1916
[User Discussion] - attached orders addition to a position
SkyKeeper 		2023-10-14 05:40:50
SkyKeeper LPN LP 		2 606
[Programming Help] - What happens when I click OK/Apply in Studies window?
User145575 		2023-10-14 05:35:32
User907967 LPN LP 		5 1970
Problems with Eurex datafeed
awakef 		2023-10-14 02:00:19
Sierra_Chart Engineering LPN LP 		5 739
sc.TransparencyLevel
User907968 		2023-10-14 00:42:56
Mark Lewis LPN LP 		3 862
incorrect margin requirement
User495945 		2023-10-13 22:39:27
User61168 LPN LP 		2 623
[Programming Help] - Subgraph is not updating after a custom menu event
Mark Lewis 		2023-10-13 19:12:24
Mark Lewis LPN LP 		2 652
Rithmic Data
ethan tapia 		2023-10-13 18:48:31
John - SC Support LPN LP 		1 525
Problems with Chart DOM Current Traded Ask / Bid Volume
t76 		2023-10-13 18:43:03
Jeffrey LPN LP 		1 1115
DOM Depth of Market
Nicogou21 		2023-10-13 18:40:56
John - SC Support LPN LP 		1 681
Teton Order Routing with CME and EUREX
User999835 		2023-10-13 17:59:46
User999835 LPN LP 		4 3547
[Programming Help] - How to check replay status in MessageLog?
j4ytr4der_ 		2023-10-13 17:41:51
j4ytr4der_ LPN LP 		1 645
Trading
JR2500 		2023-10-13 17:22:01
John - SC Support LPN LP 		3 662
How to remove Artificial Price Ticks on Symbols?
Jeff Li 		2023-10-13 16:59:53
Sierra_Chart Engineering LPN LP 		10 1133
Volume numbers not in the right place
Anders Dybdahl 		2023-10-13 16:41:13
John - SC Support LPN LP 		3 559
support for ALI on COMEX
voided 		2023-10-13 16:29:08
Sierra_Chart Engineering LPN LP 		2 715
MY NUMBERS BARS VOLUME PROFILE IS DIFFERENT FROM THE CHART VOLUME PROFILE
User130417 		2023-10-13 16:23:13
John - SC Support LPN LP 		5 706
Error downloading intraday data
kevinyung033 		2023-10-13 15:41:01
John - SC Support LPN LP 		1 798