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Support Board

Date/Time: Wed, 30 Sep 2026 12:33:10 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
[Locked] - Bid Ask Depth Bar show flat line in Ver 2555+
Tooth Fairy 		2023-10-14 23:46:41
Sierra_Chart Engineering LPN LP 		7 694
Studies frozen in place but not drawings and price
Bricolico 		2023-10-14 22:58:54
Sierra_Chart Engineering LPN LP 		1 857
Trading Evaluator (Order reject): Trade Order Error - Symbol mapping from root symbol
Oxcap 		2023-10-14 22:54:21
Sierra_Chart Engineering LPN LP 		7 756
Regarding not getting real time data feed and still getting delayed feed .
Satyam_1 		2023-10-14 19:29:06
Sierra_Chart Engineering LPN LP 		7 630
[User Discussion] - Tick range calculator
markuz 		2023-10-14 13:38:28
SSGill LPN LP 		2 3402
Time & Sales timer request
Woodzy 		2023-10-14 10:32:39
Woodzy LPN LP 		0 561
Show todays Volume Profile on the far right, but the others on the left of each session
mojsterr 		2023-10-14 05:45:23
mojsterr LPN LP 		2 1916
[User Discussion] - attached orders addition to a position
SkyKeeper 		2023-10-14 05:40:50
SkyKeeper LPN LP 		2 606
[Programming Help] - What happens when I click OK/Apply in Studies window?
User145575 		2023-10-14 05:35:32
User907967 LPN LP 		5 1969
Problems with Eurex datafeed
awakef 		2023-10-14 02:00:19
Sierra_Chart Engineering LPN LP 		5 737
sc.TransparencyLevel
User907968 		2023-10-14 00:42:56
Mark Lewis LPN LP 		3 861
incorrect margin requirement
User495945 		2023-10-13 22:39:27
User61168 LPN LP 		2 623
[Programming Help] - Subgraph is not updating after a custom menu event
Mark Lewis 		2023-10-13 19:12:24
Mark Lewis LPN LP 		2 652
Rithmic Data
ethan tapia 		2023-10-13 18:48:31
John - SC Support LPN LP 		1 522
Problems with Chart DOM Current Traded Ask / Bid Volume
t76 		2023-10-13 18:43:03
Jeffrey LPN LP 		1 1113
DOM Depth of Market
Nicogou21 		2023-10-13 18:40:56
John - SC Support LPN LP 		1 680
Teton Order Routing with CME and EUREX
User999835 		2023-10-13 17:59:46
User999835 LPN LP 		4 3545
[Programming Help] - How to check replay status in MessageLog?
j4ytr4der_ 		2023-10-13 17:41:51
j4ytr4der_ LPN LP 		1 645
Trading
JR2500 		2023-10-13 17:22:01
John - SC Support LPN LP 		3 660
How to remove Artificial Price Ticks on Symbols?
Jeff Li 		2023-10-13 16:59:53
Sierra_Chart Engineering LPN LP 		10 1128
Volume numbers not in the right place
Anders Dybdahl 		2023-10-13 16:41:13
John - SC Support LPN LP 		3 559
support for ALI on COMEX
voided 		2023-10-13 16:29:08
Sierra_Chart Engineering LPN LP 		2 714
MY NUMBERS BARS VOLUME PROFILE IS DIFFERENT FROM THE CHART VOLUME PROFILE
User130417 		2023-10-13 16:23:13
John - SC Support LPN LP 		5 706
Error downloading intraday data
kevinyung033 		2023-10-13 15:41:01
John - SC Support LPN LP 		1 796
HeatMap is not working
User152129 		2023-10-13 15:39:17
John - SC Support LPN LP 		1 1146
[Programming Help] - Using an external Library
KylieV1618 		2023-10-13 15:21:31
DayTraderEsad LPN LP 		10 5325
Hiding NPL
OriolCasas 		2023-10-13 15:07:22
John - SC Support LPN LP 		1 856
Date Range vs. number days of load
User562957 		2023-10-13 15:03:49
John - SC Support LPN LP 		1 758
delayed data
User773775 		2023-10-13 15:02:09
John - SC Support LPN LP 		7 847
Display ATR from a chart on a DOM
User449884 		2023-10-13 14:59:48
John - SC Support LPN LP 		1 615
CME E-mini data feed for professional
User449246 		2023-10-13 13:36:41
Sierra_Chart Engineering LPN LP 		1 1083
Modified stop order issue while Scale-In - ACSIL
User190501 		2023-10-13 13:20:46
Sierra_Chart Engineering LPN LP 		1 753
DOM. Why is the line spacing different?
SkyKeeper 		2023-10-13 10:09:12
SkyKeeper LPN LP 		2 626
Prop. Broker Backend SC Integration - FIX protocol vs. DTC protocol
BraisedInBlue 		2023-10-12 21:49:11
Sierra_Chart Engineering LPN LP 		1 719
Web Trade Account Data and Order Entry not working
Rui S 		2023-10-12 21:39:14
Sierra_Chart Engineering LPN LP 		5 657
Clearing Teton
User499894 		2023-10-12 21:37:38
John - SC Support LPN LP 		1 637
Problem with the Heatmap
User440951 		2023-10-12 19:39:38
User440951 LPN LP 		4 1326