Support Board
Date/Time: Sat, 30 Nov 2024 00:46:08 +0000
SC STILL not posting payment to activate real time CME feed
View Count: 246
| [2023-01-03 15:38:03] |
| User100081 - Posts: 19 |
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If SC needed another 50 cents to go live, then why is it after I paid another $25 they still haven’t? I am CLEARLY paid up. Your own account control panel CONFIRMS this: Your usage time will automatically renew in 48 days (2023-02-20) |
| [2023-01-03 15:44:19] |
| Sierra_Chart Engineering - Posts: 17266 |
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You need to also activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed And you need to add additional credit to pay for the exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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