Support Board
Date/Time: Sat, 30 Nov 2024 01:35:37 +0000
Historical data for F.SE.OMXS30CF23
View Count: 457
| [2022-12-27 20:17:06] |
| Bogren - Posts: 7 |
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Hi, Probably this has something to do with my settings in SC. The symbol is F.SE.OMXS30CF23 from CQG. I have no problem with the intraday data, just historical. I have checked the datafeed direct in CQG Desktop as you see in attached pic. It should be 1 month of histocial daily data. I have troubleshooting what i can think of in Sierra Charts. The symbol in SC is setup by myself because it was not existing before. I have tried some different symbol settings to the historical symbol(line two in symbol settings) without results. Attached is also symbol settings in CQG desktop and message log. Thanks in advance! |
 PrScr CQG desktop.JPG / V - Attached On 2022-12-27 20:13:45 UTC - Size: 116.23 KB - 97 views CQG symbol OMX_.JPG / V - Attached On 2022-12-27 20:13:56 UTC - Size: 28.54 KB - 76 views  Historical data SC.txt - Attached On 2022-12-27 20:14:17 UTC - Size: 152.6 KB - 192 views |
| [2022-12-28 17:49:14] |
| Sierra_Chart Engineering - Posts: 17266 |
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First, disable the use of the Continuous Futures Contract functionality. Set it to None: Chart Settings: Continuous Contract (Chart >> Chart Settings >> Symbol >> Symbol menu) And besides you cannot use that functionality with this symbol anyway. CQG does not have the data. They do not have the data! There is way too much information in this log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-02 20:58:51] |
| Bogren - Posts: 7 |
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Hi, As requested, i have cleared the log file and attached a new one. Best regards. |
Private File |
| [2023-01-02 21:43:06] |
| Sierra_Chart Engineering - Posts: 17266 |
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You still have a chart set to a Continuous Contract, that data is being downloaded for. CQG does not provide data for continuous futures charts. They simply do not provide the data. Do not use that option with CQG. There is too much information on this log. And remove the Symbol Settings for that symbol. Just remove them. There is no need for the Symbol Settings. They do not help and they are unnecessary. There is a misconfiguration that you have with those settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-02 21:43:25
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