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Support Board

Date/Time: Thu, 02 Jul 2026 10:38:23 +0000

How to Post a Message for Support
Go to Self Help Portal and Start New Support Request
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Title Last Post Replies Views
Request to remove duplicate Denali Data Feed Exchange Fee
trader0222 		2022-03-02 18:19:55
John - SC Support LPN LP 		1 619
Footprint/delta displaying zeroes
Richard Villarreal 		2022-03-02 18:15:38
John - SC Support LPN LP 		1 761
chart not connecting
User229460 		2022-03-02 18:10:05
John - SC Support LPN LP 		1 677
export volume by price data in spreadsheet
User719206 		2022-03-02 18:01:47
John - SC Support LPN LP 		1 930
Not receiving Real-Time data
jonntran 		2022-03-02 17:52:05
John - SC Support LPN LP 		1 776
[User Discussion] - Demo reset required
User924366 		2022-03-02 17:48:29
John - SC Support LPN LP 		1 734
Numbers Bars POC Occasionally Not Viewable
AndyBisulca 		2022-03-02 17:45:53
John - SC Support LPN LP 		3 757
addinational system $ 12 per month
User615988 		2022-03-02 17:24:47
John - SC Support LPN LP 		1 775
I nEED HELP
User736218 		2022-03-02 17:22:06
User736218 LPN LP 		2 695
Settings charts: when I change bid column background, I can't change ask column background
User966676 		2022-03-02 17:17:50
John - SC Support LPN LP 		1 667
Service Balance Too Low
User757816 		2022-03-02 17:13:09
John - SC Support LPN LP 		3 771
SC Chart not connecting
User191445 		2022-03-02 16:57:24
Sierra Chart Engineering LPN LP 		4 1557
SIM
User914407 		2022-03-02 16:56:34
Sierra Chart Engineering LPN LP 		7 941
Numbers Bar / Delta displaying Zeroes
Richard Villarreal 		2022-03-02 16:52:50
Sierra Chart Engineering LPN LP 		1 748
account footprint chart quits working
User600598 		2022-03-02 16:50:44
Sierra Chart Engineering LPN LP 		1 734
Feed
sueuwe 		2022-03-02 16:49:00
Sierra Chart Engineering LPN LP 		1 667
Second system not getting data
Hari Natarajan 		2022-03-02 16:43:27
Sierra Chart Engineering LPN LP 		1 627
Delayed data
Christopher Melton 		2022-03-02 16:38:52
Sierra Chart Engineering LPN LP 		1 804
I can not connect to DATA
User752881 		2022-03-02 16:37:16
Sierra Chart Engineering LPN LP 		1 723
HI
User981925 		2022-03-02 16:35:14
Sierra Chart Engineering LPN LP 		1 679
I am attempting to download historical data for multiple charts ESH2, NQH2
Kim D Rose 		2022-03-02 16:30:53
Kim D Rose LPN LP 		2 761
Can't log in
User596209 		2022-03-02 16:28:32
Sierra Chart Engineering LPN LP 		1 726
Real-time Data
sean.sean 		2022-03-02 16:27:14
Sierra Chart Engineering LPN LP 		1 685
Chart data fee not coming through
User145368 		2022-03-02 16:26:13
Sierra Chart Engineering LPN LP 		1 650
connecting problems
User463874 		2022-03-02 16:16:44
Sierra Chart Engineering LPN LP 		1 672
SC Login issue
User795226 		2022-03-02 16:14:47
Sierra Chart Engineering LPN LP 		1 748
Trade Order Error
CJBuckets 		2022-03-02 16:13:36
Sierra Chart Engineering LPN LP 		1 741
Sierrachart Package coast
amir50 		2022-03-02 16:12:20
Sierra Chart Engineering LPN LP 		1 699
Not Getting Data,
MichaelPPTF 		2022-03-02 15:55:42
Sierra Chart Engineering LPN LP 		1 761
[User Discussion] - Select SOME studies in a chart and save to a new study collection?
User656492 		2022-03-02 15:52:22
User656492 LPN LP 		0 638
Closing price difference in Daily and 30 minutes
User275592 		2022-03-02 13:52:46
User275592 LPN LP 		2 682
Sub instance spiking CPU, hanging and crashing
Woodzy 		2022-03-02 13:21:12
Sierra Chart Engineering LPN LP 		8 948
Auto-Trade Management - Complex Order
User837393 		2022-03-02 12:28:52
Sierra Chart Engineering LPN LP 		3 1055
Orders going through but stop/limits rejected from Trade Order window
knarf01 		2022-03-02 10:10:39
Sierra Chart Engineering LPN LP 		6 831
Data missing
User832588 		2022-03-02 10:09:00
Sierra Chart Engineering LPN LP 		1 603
[Locked] - refresh position data
User170575 		2022-03-02 09:47:09
Sierra Chart Engineering LPN LP 		8 1952