Support Board
Date/Time: Thu, 27 Feb 2025 22:46:33 +0000
CQG orders being rejected.
View Count: 1307
| [2019-06-17 01:49:42] |
| User834905 - Posts: 35 |
|
I am trading the mini Hang Seng. I get the message: TradeActivity files query time: 0.011601 seconds. | 2019-06-16 21:38:55.986 TradeActivity files query time: 0.005048 seconds. | 2019-06-16 21:38:55.991 TradeActivity files query time: 0.007904 seconds. | 2019-06-16 21:39:21.135 Order Error - CQG order update. Status: REJECTED. Text: Cannot route the order at this time. Internal Order ID: 219. Service Order ID: 1915791220. Symbol: F.US.MHIM19 | 2019-06-16 21:40:18.547 * Order Error - CQG order update. Status: REJECTED. Text: Cannot route the order at this time. Internal Order ID: 222. Service Order ID: 1915781185. Symbol: F.US.MHIM19 | 2019-06-16 21:40:18.590 * |
 tradelog.png / V - Attached On 2019-06-17 01:45:42 UTC - Size: 13.94 KB - 316 views |
| [2019-06-17 03:13:13] |
| |
|
This message is from CQG: Text: Cannot route the order at this time. Is the Hong Kong futures exchange open at this time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-06-17 03:18:41] |
| User834905 - Posts: 35 |
|
yes the exchange is open.
|
| [2019-06-17 03:30:14] |
| User834905 - Posts: 35 |
|
I will contact the trade desk manager because I get the same message from another application when I try to execute a order. Thanks for your help. |
| [2021-08-01 22:49:53] |
| Ludovic da costa - Posts: 9 |
|
why can't I place orders cannot route this order at this time |
| [2021-08-01 22:54:42] |
| |
|
You need to contact your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: