Support Board
Date/Time: Tue, 26 Nov 2024 11:52:47 +0000
Unable to connect to Data / Trade Service
View Count: 1402
| [2014-04-29 07:23:31] |
| Meritus - Posts: 164 |
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I am unable to connect to the Data Feed after switching to the CQG Trading service having received log-in details from my FCM. I have entered the log-in details carefully and correctly but still cannot connect. I believe I am subscribed to the necessary SC real time and historical exchange data feed which I think is necessary with the CQG trading service. The following is a copy of the error message in the Message Log and your timely advice would be appreciated. Thanks Software version: 1128 | 2014-04-29 07:21:04 Usage end date: 2014-06-06 | 2014-04-29 07:21:04 Enabled for: Advanced Features. | 2014-04-29 07:21:04 Enabled for: Advanced Features 2. | 2014-04-29 07:21:04 Enabled for: Sierra Chart Historical Data Service. | 2014-04-29 07:21:04 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-04-29 07:21:04 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-04-29 07:21:04 Received 1 data feed usernames. | 2014-04-29 07:21:04 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-29 07:21:04 Active service: TT FIX | 2014-04-29 07:21:04 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2014-04-29 07:21:04 2014-04-29 07:21:04 Local computer clock time | 2014-04-29 07:21:04 2014-04-29 06:21:04 GMT time | 2014-04-29 07:21:04 2014-04-29 07:21:04 Time zone adjusted time | 2014-04-29 07:21:04 Time difference to server time: 0 seconds. | 2014-04-29 07:21:04 Program path: C:\SierraChart\ | 2014-04-29 07:21:04 Data Files path: C:\Users\capitaleast\Documents\New folder\ | 2014-04-29 07:21:04 OS Version Number: 6.2 | 2014-04-29 07:21:04 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 07:34:05 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 07:34:05 The network socket is connected. | 2014-04-29 07:34:06 CQG Trading FIX: Sending the Logon message. | 2014-04-29 07:34:06 CQG Trading: Connected to trading server. | 2014-04-29 07:34:06 CQG Trading: Connecting to market data server. | 2014-04-29 07:34:06 Connecting to websocket server. | 2014-04-29 07:34:06 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 07:34:06 The network socket is connected. | 2014-04-29 07:34:06 Starting SSL connection on the socket. | 2014-04-29 07:34:06 SSL socket is connected. | 2014-04-29 07:34:06 Opening websocket. | 2014-04-29 07:34:06 Sending websocket handshake. | 2014-04-29 07:34:06 Received websocket handshake acknowledgment. | 2014-04-29 07:34:07 TRANSPORT OPEN | 2014-04-29 07:34:07 CQG Trading: Websocket connected. | 2014-04-29 07:34:07 CQG Trading: Sending market data logon message. | 2014-04-29 07:34:07 CQG Trading: Logon unsuccessful. Info: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-04-29 07:34:07 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 07:34:07 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 07:34:07 CQG Trading FIX: Sending a Logout message. | 2014-04-29 07:34:07 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 07:34:07 The SSL socket was shut down. | 2014-04-29 07:34:07 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 07:34:07 Socket has been shutdown and closed. | 2014-04-29 07:34:07 CQG Trading: Websocket closed. | 2014-04-29 07:34:07 CQG Trading: Disconnected. | 2014-04-29 07:34:07 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 07:34:07 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 07:34:07 Socket has been shutdown and closed. | 2014-04-29 07:34:07 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 07:34:07 CQG Trading FIX: Disconnected. | 2014-04-29 07:34:07 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 07:34:12 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 07:34:12 The network socket is connected. | 2014-04-29 07:34:12 CQG Trading FIX: Sending the Logon message. | 2014-04-29 07:34:12 CQG Trading: Connected to trading server. | 2014-04-29 07:34:12 CQG Trading: Connecting to market data server. | 2014-04-29 07:34:12 Connecting to websocket server. | 2014-04-29 07:34:12 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 07:34:12 The network socket is connected. | 2014-04-29 07:34:12 Starting SSL connection on the socket. | 2014-04-29 07:34:12 SSL socket is connected. | 2014-04-29 07:34:13 Opening websocket. | 2014-04-29 07:34:13 Sending websocket handshake. | 2014-04-29 07:34:13 Received websocket handshake acknowledgment. | 2014-04-29 07:34:13 TRANSPORT OPEN | 2014-04-29 07:34:13 CQG Trading: Websocket connected. | 2014-04-29 07:34:13 CQG Trading: Sending market data logon message. | 2014-04-29 07:34:13 CQG Trading: Logon unsuccessful. Info: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-04-29 07:34:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 07:34:13 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 07:34:13 CQG Trading FIX: Sending a Logout message. | 2014-04-29 07:34:13 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 07:34:13 The SSL socket was shut down. | 2014-04-29 07:34:13 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 07:34:13 Socket has been shutdown and closed. | 2014-04-29 07:34:13 CQG Trading: Websocket closed. | 2014-04-29 07:34:13 CQG Trading: Disconnected. | 2014-04-29 07:34:13 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 07:34:13 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 07:34:13 Socket has been shutdown and closed. | 2014-04-29 07:34:13 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 07:34:13 CQG Trading FIX: Disconnected. | 2014-04-29 07:34:13 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 07:34:18 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 07:34:18 The network socket is connected. | 2014-04-29 07:34:18 CQG Trading FIX: Sending the Logon message. | 2014-04-29 07:34:18 CQG Trading: Connected to trading server. | 2014-04-29 07:34:18 CQG Trading: Connecting to market data server. | 2014-04-29 07:34:18 Connecting to websocket server. | 2014-04-29 07:34:18 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 07:34:18 The network socket is connected. | 2014-04-29 07:34:18 Starting SSL connection on the socket. | 2014-04-29 07:34:18 SSL socket is connected. | 2014-04-29 Date Time Of Last Edit: 2014-04-29 08:01:54
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| [2014-04-29 08:04:38] |
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Since you are using the Sierra Chart Real-time Exchange Data Feed, you do not need to use the CQG data feed. Therefore, remove the Username and Password from Global Settings >> Data/Trade Service Settings >> Market Data Connection Details. After this connect again with File >> Connect to Data Feed. You will be able to connect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-29 08:22:37] |
| Meritus - Posts: 164 |
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thanks for your quick reply. I have done this but still have no data at all. In the Data/Trade Service Settings I have selected the Service "CQG Trading [trading]". Under Market Data Connection Details I have left blank after deleting my CQG log-in details. Under Trade Connection Details I have used my CQG log-in details. I still have no intraday data at all, the charts arent updating and I have no market depth. Below is the new message log (Log deleted) Date Time Of Last Edit: 2014-04-29 08:35:50
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| [2014-04-29 08:41:52] |
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The Message Log you posted is not consistent with your description unless we did not see it all. It might have gotten cut off. Restart Sierra Chart. This is so that the Message Log is cleared. There is too much information there and it also contains a lot of TT FIX messages. And make certain of this: Therefore, remove the Username and Password from Global Settings >> Data/Trade Service Settings >> Market Data Connection Details. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-29 08:54:05] |
| Meritus - Posts: 164 |
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Software version: 1128 | 2014-04-29 09:52:06 Usage end date: 2014-06-06 | 2014-04-29 09:52:06 Enabled for: Advanced Features. | 2014-04-29 09:52:06 Enabled for: Advanced Features 2. | 2014-04-29 09:52:06 Enabled for: Sierra Chart Historical Data Service. | 2014-04-29 09:52:06 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-04-29 09:52:06 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-04-29 09:52:06 Received 1 data feed usernames. | 2014-04-29 09:52:06 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-29 09:52:06 Active service: CQG Trading | 2014-04-29 09:52:06 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2014-04-29 09:52:06 2014-04-29 09:52:06 Local computer clock time | 2014-04-29 09:52:06 2014-04-29 08:52:06 GMT time | 2014-04-29 09:52:06 2014-04-29 09:52:06 Time zone adjusted time | 2014-04-29 09:52:06 Time difference to server time: 0 seconds. | 2014-04-29 09:52:06 Program path: C:\SierraChart\ | 2014-04-29 09:52:06 Data Files path: C:\Users\capitaleast\Documents\New folder\ | 2014-04-29 09:52:06 OS Version Number: 6.2 | 2014-04-29 09:52:06 Checking for new symbol settings for cqg | 2014-04-29 09:52:06 Requesting symbol settings for cqg. Overwrite = on. | 2014-04-29 09:52:06 Symbol settings received. | 2014-04-29 09:52:06 Processed received symbol settings | 2014-04-29 09:52:07 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 09:52:11 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 09:52:11 The network socket is connected. | 2014-04-29 09:52:11 CQG Trading FIX: Sending the Logon message. | 2014-04-29 09:52:11 CQG Trading: Connected to trading server. | 2014-04-29 09:52:11 CQG Trading: Not connecting to market data server because there is no Username set. | 2014-04-29 09:52:11 CQG Trading: Market data session connected. | 2014-04-29 09:52:11 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 CQG Trading - Starting real-time market data updates for: CL-201406-CME | 2014-04-29 09:53:14 CQG Trading: Sending symbol resolution request for CL-201406-CME | 2014-04-29 09:53:14 Websocket SendFrame called when websocket not open | 2014-04-29 09:53:14 Problem sending protocol buffer message on websocket. | 2014-04-29 09:53:14 HD Request # 2 - Downloading Intraday chart data for CL-201406-CME to the file CL-201406-CME.scid. Service: cqg | 2014-04-29 09:53:14 HD Request # 2 - Download start Date-Time: 2014-04-29 07:11:13.0 | 2014-04-29 09:53:14 HD Request # 2 - Using server: ds4.sierracharts.com port 10149 | 2014-04-29 09:53:14 CQG Trading - Starting real-time market data updates for: RB-201406-CME | 2014-04-29 09:53:14 CQG Trading: Sending symbol resolution request for RB-201406-CME | 2014-04-29 09:53:14 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-04-29 09:53:14 Websocket SendFrame called when websocket not open | 2014-04-29 09:53:14 Problem sending protocol buffer message on websocket. | 2014-04-29 09:53:14 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 HD Request # 3 - Downloading Historical Daily chart data for RBM14. Starting date: 2014-04-28. Service: cqg | 2014-04-29 09:53:14 HD Request # 3 - Using user Barchart Historical data account. | 2014-04-29 09:53:14 HD Request # 3 - Requesting historical Daily data for RBM14 starting at 2014-04-27 | 2014-04-29 09:53:14 CQG Trading - Starting real-time market data updates for: HO-201406-CME | 2014-04-29 09:53:14 CQG Trading: Sending symbol resolution request for HO-201406-CME | 2014-04-29 09:53:14 Websocket SendFrame called when websocket not open | 2014-04-29 09:53:14 The network socket is connected. | 2014-04-29 09:53:14 HD Request # 2 - Sending historical data logon request message. | 2014-04-29 09:53:14 Problem sending protocol buffer message on websocket. | 2014-04-29 09:53:14 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 CQG Trading - Starting real-time market data updates for: HO-201407-CME | 2014-04-29 09:53:14 CQG Trading: Sending symbol resolution request for HO-201407-CME | 2014-04-29 09:53:14 Websocket SendFrame called when websocket not open | 2014-04-29 09:53:14 Problem sending protocol buffer message on websocket. | 2014-04-29 09:53:14 CQG Trading - Starting real-time market data updates for: RB-201407-CME | 2014-04-29 09:53:14 CQG Trading: Sending symbol resolution request for RB-201407-CME | 2014-04-29 09:53:14 Websocket SendFrame called when websocket not open | 2014-04-29 09:53:14 Problem sending protocol buffer message on websocket. | 2014-04-29 09:53:14 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Socket has been shutdown and closed. | 2014-04-29 09:53:14 The network socket for historical data has been closed. | 2014-04-29 09:53:14 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 HD Request # 2 - Error downloading historical Intraday data for CL-201406-CME. Historical data logon error: Invalid/missing data for service code: cqg | 2014-04-29 09:53:14 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201406-CME | 2014-04-29 09:53:14 HD Request # 2 - Intraday download COMPLETE for CL-201406-CME. Completion time: 0s | 2014-04-29 09:53:14 Real-time Intraday chart data file updates started for CL-201406-CME | 2014-04-29 09:53:14 HD Request # 4 - Downloading Intraday chart data for RB-201406-CME to the file RB-201406-CME.scid. Service: cqg | 2014-04-29 09:53:14 HD Request # 4 - Download start Date-Time: 2014-04-29 07:03:21.0 | 2014-04-29 09:53:14 HD Request # 4 - Using server: ds5.sierracharts.com port 10149 | 2014-04-29 09:53:14 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-04-29 09:53:14 HD Request # 3 - Receiving historical Daily data for RBM14 starting at 2014-04-28 | 2014-04-29 09:53:14 Writing historical Daily data for RBM14 to the file RBM14.dly | 2014-04-29 09:53:14 HD Request # 3 - Received 2 records from 2014-04-28 00:00:00 to 2014-04-29 00:00:00 (2.0 days) and wrote 2 records for RBM14 | 2014-04-29 09:53:14 HD Request # 3 - Daily download COMPLETE for RBM14. Completion time: 0s | 2014-04-29 09:53:14 The network socket is connected. | 2014-04-29 09:53:14 HD Request # 4 - Sending historical data logon request message. | 2014-04-29 09:53:14 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 HD Request # 5 - Downloading Historical Daily chart data for HOM14. Starting date: 2014-04-28. Service: cqg | 2014-04-29 09:53:14 HD Request # 5 - Using user Barchart Historical data account. | 2014-04-29 09:53:14 HD Request # 5 - Requesting historical Daily data for HOM14 starting at 2014-04-27 | 2014-04-29 09:53:14 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Socket has been shutdown and closed. | 2014-04-29 09:53:14 The network socket for historical data has been closed. | 2014-04-29 09:53:14 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:14 HD Request # 4 - Error downloading historical Intraday data for RB-201406-CME. Historical data logon error: Invalid/missing data for service code: cqg | 2014-04-29 09:53:14 HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for RB-201406-CME | 2014-04-29 09:53:14 HD Request # 4 - Intraday download COMPLETE for RB-201406-CME. Completion time: 0s | 2014-04-29 09:53:14 Real-time Intraday chart data file updates started for RB-201406-CME | 2014-04-29 09:53:14 HD Request # 6 - Downloading Intraday chart data for HO-201406-CME to the file HO-201406-CME.scid. Service: cqg | 2014-04-29 09:53:14 HD Request # 6 - Download start Date-Time: 2014-04-29 07:08:25.0 | 2014-04-29 09:53:14 HD Request # 6 - Using server: ds3.sierracharts.com port 10149 | 2014-04-29 09:53:14 HD Request # 5 - Receiving historical Daily data for HOM14 starting at 2014-04-28 | 2014-04-29 09:53:14 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-04-29 09:53:14 Writing historical Daily data for HOM14 to the file HOM14.dly | 2014-04-29 09:53:14 HD Request # 5 - Received 2 records from 2014-04-28 00:00:00 to 2014-04-29 00:00:00 (2.0 days) and wrote 2 records for HOM14 | 2014-04-29 09:53:14 HD Request # 5 - Daily download COMPLETE for HOM14. Completion time: 0s | 2014-04-29 09:53:14 HD Request # 7 - Downloading Historical Daily chart data for CLM14. Starting date: 2014-04-28. Service: cqg | 2014-04-29 09:53:14 HD Request # 7 - Using user Barchart Historical data account. | 2014-04-29 09:53:15 HD Request # 7 - Requesting historical Daily data for CLM14 starting at 2014-04-27 | 2014-04-29 09:53:15 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 The network socket is connected. | 2014-04-29 09:53:15 HD Request # 6 - Sending historical data logon request message. | 2014-04-29 09:53:15 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 HD Request # 7 - Receiving historical Daily data for CLM14 starting at 2014-04-28 | 2014-04-29 09:53:15 Writing historical Daily data for CLM14 to the file CLM14.dly | 2014-04-29 09:53:15 HD Request # 7 - Received 2 records from 2014-04-28 00:00:00 to 2014-04-29 00:00:00 (2.0 days) and wrote 2 records for CLM14 | 2014-04-29 09:53:15 HD Request # 7 - Daily download COMPLETE for CLM14. Completion time: 1s | 2014-04-29 09:53:15 Chart #16 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 Chart #21 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:15 HD Request # 6 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 07:08:25. Record interval: 10 . Symbol: HO-201406-CME | 2014-04-29 09:53:15 HD Request # 6 - Error downloading historical Intraday data for HO-201406-CME. Historical data file not available for symbol. | 2014-04-29 09:53:15 Socket has been shutdown and closed. | 2014-04-29 09:53:15 The network socket for historical data has been closed. | 2014-04-29 09:53:15 HD Request # 6 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for HO-201406-CME | 2014-04-29 09:53:15 HD Request # 6 - Intraday download COMPLETE for HO-201406-CME. Completion time: 1s | 2014-04-29 09:53:15 Real-time Intraday chart data file updates started for HO-201406-CME | 2014-04-29 09:53:15 HD Request # 8 - Downloading Intraday chart data for HO-201407-CME to the file HO-201407-CME.scid. Service: cqg | 2014-04-29 09:53:15 HD Request # 8 - Download start Date-Time: 2014-04-29 07:08:25.0 | 2014-04-29 09:53:15 HD Request # 8 - Using server: ds4.sierracharts.com port 10149 | 2014-04-29 09:53:15 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-04-29 09:53:15 The network socket is connected. | 2014-04-29 09:53:15 HD Request # 8 - Sending historical data logon request message. | 2014-04-29 09:53:15 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Socket has been shutdown and closed. | 2014-04-29 09:53:16 HD Request # 8 - Error downloading historical Intraday data for HO-201407-CME. Historical data logon error: Invalid/missing data for service code: cqg | 2014-04-29 09:53:16 The network socket for historical data has been closed. | 2014-04-29 09:53:16 HD Request # 8 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for HO-201407-CME | 2014-04-29 09:53:16 HD Request # 8 - Intraday download COMPLETE for HO-201407-CME. Completion time: 0s | 2014-04-29 09:53:16 Real-time Intraday chart data file updates started for HO-201407-CME | 2014-04-29 09:53:16 HD Request # 9 - Downloading Intraday chart data for RB-201407-CME to the file RB-201407-CME.scid. Service: cqg | 2014-04-29 09:53:16 HD Request # 9 - Download start Date-Time: 2014-04-29 06:49:56.0 | 2014-04-29 09:53:16 HD Request # 9 - Using server: ds5.sierracharts.com port 10149 | 2014-04-29 09:53:16 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-04-29 09:53:16 The network socket is connected. | 2014-04-29 09:53:16 HD Request # 9 - Sending historical data logon request message. | 2014-04-29 09:53:16 HD Request # 9 - Error downloading historical Intraday data for RB-201407-CME. Historical data logon error: Invalid/missing data for service code: cqg | 2014-04-29 09:53:16 Socket has been shutdown and closed. | 2014-04-29 09:53:16 The network socket for historical data has been closed. | 2014-04-29 09:53:16 HD Request # 9 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for RB-201407-CME | 2014-04-29 09:53:16 HD Request # 9 - Intraday download COMPLETE for RB-201407-CME. Completion time: 0s | 2014-04-29 09:53:16 Real-time Intraday chart data file updates started for RB-201407-CME | 2014-04-29 09:53:16 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 09:53:16 Requesting market depth updates for: CL-201406-CME if supported. | 2014-04-29 09:53:16 Requesting market depth updates for: HO-201406-CME if supported. | 2014-04-29 09:53:16 Requesting market depth updates for: HO-201407-CME if supported. | 2014-04-29 09:53:16 Requesting market depth updates for: RB-201406-CME if supported. | 2014-04-29 09:53:16 Requesting market depth updates for: RB-201407-CME if supported. | 2014-04-29 09:53:16 |
| [2014-04-29 09:00:22] |
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The symbols that CQG uses are different. You need to change the symbols. Refer to: http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-29 09:42:28] |
| Meritus - Posts: 164 |
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I have now changed all the symbols and even opened a new DOM but I cannot see any prices in the DOM, no market depth and the charts are not updating. I have attached below the new Message Log. I've also tried re-booting. If I understand correctly the CQG Trading Service requires the SierraChart Real time Intraday data feed to be running. Software version: 1128 | 2014-04-29 10:35:26 Usage end date: 2014-06-06 | 2014-04-29 10:35:26 Enabled for: Advanced Features. | 2014-04-29 10:35:26 Enabled for: Advanced Features 2. | 2014-04-29 10:35:26 Enabled for: Sierra Chart Historical Data Service. | 2014-04-29 10:35:26 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-04-29 10:35:26 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-04-29 10:35:26 Received 1 data feed usernames. | 2014-04-29 10:35:26 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-04-29 10:35:26 Active service: CQG Trading | 2014-04-29 10:35:26 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2014-04-29 10:35:26 2014-04-29 10:35:26 Local computer clock time | 2014-04-29 10:35:26 2014-04-29 09:35:26 GMT time | 2014-04-29 10:35:26 2014-04-29 10:35:26 Time zone adjusted time | 2014-04-29 10:35:26 Time difference to server time: 0 seconds. | 2014-04-29 10:35:26 Program path: C:\SierraChart\ | 2014-04-29 10:35:26 Data Files path: C:\Users\capitaleast\Documents\New folder\ | 2014-04-29 10:35:26 OS Version Number: 6.2 | 2014-04-29 10:35:26 Checking for new symbol settings for cqg | 2014-04-29 10:35:26 Symbol settings are up-to-date for cqg | 2014-04-29 10:35:26 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 10:35:31 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 10:35:31 The network socket is connected. | 2014-04-29 10:35:31 CQG Trading FIX: Sending the Logon message. | 2014-04-29 10:35:31 CQG Trading: Connected to trading server. | 2014-04-29 10:35:31 CQG Trading: Connecting to market data server. | 2014-04-29 10:35:31 Connecting to websocket server. | 2014-04-29 10:35:31 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 10:35:31 The network socket is connected. | 2014-04-29 10:35:32 Starting SSL connection on the socket. | 2014-04-29 10:35:32 SSL socket is connected. | 2014-04-29 10:35:32 Opening websocket. | 2014-04-29 10:35:32 Sending websocket handshake. | 2014-04-29 10:35:32 Received websocket handshake acknowledgment. | 2014-04-29 10:35:32 TRANSPORT OPEN | 2014-04-29 10:35:32 CQG Trading: Websocket connected. | 2014-04-29 10:35:32 CQG Trading: Sending market data logon message. | 2014-04-29 10:35:32 CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 10:35:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 10:35:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 10:35:32 CQG Trading FIX: Sending a Logout message. | 2014-04-29 10:35:32 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 10:35:32 The SSL socket was shut down. | 2014-04-29 10:35:32 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 10:35:32 Socket has been shutdown and closed. | 2014-04-29 10:35:32 CQG Trading: Websocket closed. | 2014-04-29 10:35:32 CQG Trading: Disconnected. | 2014-04-29 10:35:32 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 10:35:32 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 10:35:32 Socket has been shutdown and closed. | 2014-04-29 10:35:32 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 10:35:32 CQG Trading FIX: Disconnected. | 2014-04-29 10:35:32 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 10:35:37 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 10:35:37 The network socket is connected. | 2014-04-29 10:35:37 CQG Trading FIX: Sending the Logon message. | 2014-04-29 10:35:38 CQG Trading: Connected to trading server. | 2014-04-29 10:35:38 CQG Trading: Connecting to market data server. | 2014-04-29 10:35:38 Connecting to websocket server. | 2014-04-29 10:35:38 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 10:35:38 The network socket is connected. | 2014-04-29 10:35:38 Starting SSL connection on the socket. | 2014-04-29 10:35:38 SSL socket is connected. | 2014-04-29 10:35:38 Opening websocket. | 2014-04-29 10:35:38 Sending websocket handshake. | 2014-04-29 10:35:38 Received websocket handshake acknowledgment. | 2014-04-29 10:35:38 TRANSPORT OPEN | 2014-04-29 10:35:38 CQG Trading: Websocket connected. | 2014-04-29 10:35:38 CQG Trading: Sending market data logon message. | 2014-04-29 10:35:38 CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 10:35:39 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 10:35:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 10:35:39 CQG Trading FIX: Sending a Logout message. | 2014-04-29 10:35:39 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 10:35:39 The SSL socket was shut down. | 2014-04-29 10:35:39 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 10:35:39 Socket has been shutdown and closed. | 2014-04-29 10:35:39 CQG Trading: Websocket closed. | 2014-04-29 10:35:39 CQG Trading: Disconnected. | 2014-04-29 10:35:39 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 10:35:39 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 10:35:39 Socket has been shutdown and closed. | 2014-04-29 10:35:39 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 10:35:39 CQG Trading FIX: Disconnected. | 2014-04-29 10:35:39 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 10:35:44 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 10:35:44 The network socket is connected. | 2014-04-29 10:35:44 CQG Trading FIX: Sending the Logon message. | 2014-04-29 10:35:44 CQG Trading: Connected to trading server. | 2014-04-29 10:35:44 CQG Trading: Connecting to market data server. | 2014-04-29 10:35:44 Connecting to websocket server. | 2014-04-29 10:35:44 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 10:35:44 The network socket is connected. | 2014-04-29 10:35:44 Starting SSL connection on the socket. | 2014-04-29 10:35:44 SSL socket is connected. | 2014-04-29 10:35:45 Opening websocket. | 2014-04-29 10:35:45 Sending websocket handshake. | 2014-04-29 10:35:45 Received websocket handshake acknowledgment. | 2014-04-29 10:35:45 TRANSPORT OPEN | 2014-04-29 10:35:45 CQG Trading: Websocket connected. | 2014-04-29 10:35:45 CQG Trading: Sending market data logon message. | 2014-04-29 10:35:45 CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 10:35:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 10:35:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 10:35:45 CQG Trading FIX: Sending a Logout message. | 2014-04-29 10:35:45 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 10:35:45 The SSL socket was shut down. | 2014-04-29 10:35:45 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 10:35:45 Socket has been shutdown and closed. | 2014-04-29 10:35:45 CQG Trading: Websocket closed. | 2014-04-29 10:35:45 CQG Trading: Disconnected. | 2014-04-29 10:35:45 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 10:35:45 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 10:35:45 Socket has been shutdown and closed. | 2014-04-29 10:35:45 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 10:35:45 CQG Trading FIX: Disconnected. | 2014-04-29 10:35:45 File >> Disconnect selected. | 2014-04-29 10:35:46 CQG Trading: Disconnected. | 2014-04-29 10:35:46 Date Time Of Last Edit: 2014-04-29 11:13:58
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| [2014-04-29 11:32:25] |
| Meritus - Posts: 164 |
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can you please give an update on the issues highlighted above. Thanks
|
| [2014-04-29 15:56:40] |
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This is the current problem: CQG Trading: Sending market data logon message. | 2014-04-29 10:35:45
CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 10:35:45 The solution is the same as what we said before: Remove the Username and Password from Global Settings >> Data/Trade Service Settings >> Market Data Connection Details. After this select File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-29 15:57:12
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| [2014-04-29 16:15:14] |
| Meritus - Posts: 164 |
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I can now connect but when I open a DOM there is no data at all - no prices, no market depth, nothing. As I understand it, with my subscription to the SC Real Time and Historical Data Feed and with CME activated I should receive price and market depth data etc whilst using the CQG Feed for trading. Again I attach the Message Log below. Thanks Software version: 1128 | 2014-04-29 15:26:28 Usage end date: 2014-06-06 | 2014-04-29 15:26:28 Enabled for: Advanced Features. | 2014-04-29 15:26:28 Enabled for: Advanced Features 2. | 2014-04-29 15:26:28 Enabled for: Sierra Chart Historical Data Service. | 2014-04-29 15:26:28 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-04-29 15:26:28 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-04-29 15:26:28 Received 1 data feed usernames. | 2014-04-29 15:26:28 Allow Support for Sierra Chart Data Feeds is disabled. | 2014-04-29 15:26:28 Active service: CQG Trading | 2014-04-29 15:26:28 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2014-04-29 15:26:28 2014-04-29 15:26:28 Local computer clock time | 2014-04-29 15:26:28 2014-04-29 14:26:28 GMT time | 2014-04-29 15:26:28 2014-04-29 15:26:28 Time zone adjusted time | 2014-04-29 15:26:28 Time difference to server time: 1 seconds. | 2014-04-29 15:26:28 Program path: C:\SierraChart\ | 2014-04-29 15:26:28 Data Files path: C:\Users\capitaleast\Documents\New folder\ | 2014-04-29 15:26:28 OS Version Number: 6.2 | 2014-04-29 15:26:28 Checking for new symbol settings for cqg | 2014-04-29 15:26:28 Symbol settings are up-to-date for cqg | 2014-04-29 15:26:28 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 15:26:33 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 15:26:33 The network socket is connected. | 2014-04-29 15:26:33 CQG Trading FIX: Sending the Logon message. | 2014-04-29 15:26:33 CQG Trading: Connected to trading server. | 2014-04-29 15:26:33 CQG Trading: Not connecting to market data server because there is no Username set. | 2014-04-29 15:26:33 CQG Trading: Market data session connected. | 2014-04-29 15:26:33 Current selected Data/Trading service: CQG Trading | 2014-04-29 15:27:17 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 CQG Trading - Starting real-time market data updates for: F.US.CLEM14 | 2014-04-29 15:27:42 CQG Trading: Sending symbol resolution request for F.US.CLEM14 | 2014-04-29 15:27:42 Websocket SendFrame called when websocket not open | 2014-04-29 15:27:42 Problem sending protocol buffer message on websocket. | 2014-04-29 15:27:42 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 HD Request # 2 - Downloading Intraday chart data for F.US.CLEM14 to the file F.US.CLEM14.scid. Service: nymex | 2014-04-29 15:27:42 HD Request # 2 - Download start Date-Time: 2014-04-29 15:25:41.0 | 2014-04-29 15:27:42 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-04-29 15:27:42 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-04-29 15:27:42 CQG Trading - Starting real-time market data updates for: F.US.RBEM14 | 2014-04-29 15:27:42 CQG Trading: Sending symbol resolution request for F.US.RBEM14 | 2014-04-29 15:27:42 Websocket SendFrame called when websocket not open | 2014-04-29 15:27:42 Problem sending protocol buffer message on websocket. | 2014-04-29 15:27:42 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 HD Request # 3 - Downloading Historical Daily chart data for RBM14. Starting date: 2014-04-28. Service: cqg | 2014-04-29 15:27:42 HD Request # 3 - Using user Barchart Historical data account. | 2014-04-29 15:27:42 HD Request # 3 - Requesting historical Daily data for RBM14 starting at 2014-04-27 | 2014-04-29 15:27:42 CQG Trading - Starting real-time market data updates for: F.US.HOEM14 | 2014-04-29 15:27:42 CQG Trading: Sending symbol resolution request for F.US.HOEM14 | 2014-04-29 15:27:42 Websocket SendFrame called when websocket not open | 2014-04-29 15:27:42 Problem sending protocol buffer message on websocket. | 2014-04-29 15:27:42 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 The network socket is connected. | 2014-04-29 15:27:42 HD Request # 2 - Sending historical data logon request message. | 2014-04-29 15:27:42 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 CQG Trading - Starting real-time market data updates for: HO-201407-CME | 2014-04-29 15:27:42 CQG Trading: Sending symbol resolution request for HO-201407-CME | 2014-04-29 15:27:42 Websocket SendFrame called when websocket not open | 2014-04-29 15:27:42 Problem sending protocol buffer message on websocket. | 2014-04-29 15:27:42 CQG Trading - Starting real-time market data updates for: RB-201407-CME | 2014-04-29 15:27:42 CQG Trading: Sending symbol resolution request for RB-201407-CME | 2014-04-29 15:27:42 Websocket SendFrame called when websocket not open | 2014-04-29 15:27:42 Problem sending protocol buffer message on websocket. | 2014-04-29 15:27:42 Chart #16 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 HD Request # 2 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 15:25:41. Record interval: 10 . Symbol: CLM4 | 2014-04-29 15:27:42 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #21 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 HD Request # 2 - Decompressing data. | 2014-04-29 15:27:42 HD Request # 2 - Receiving Intraday data for F.US.CLEM14 starting at 2014-04-29 15:25:41 | 2014-04-29 15:27:42 HD Request # 2 - Timestamp of first Intraday data file record written: 2014-04-29 15:25:41 | 2014-04-29 15:27:42 Socket has been shutdown and closed. | 2014-04-29 15:27:42 The network socket for historical data has been closed. | 2014-04-29 15:27:42 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 HD Request # 2 - Received 13 records from 2014-04-29 15:25:41 to 2014-04-29 15:27:40 (119.0 seconds) and wrote 13 records for F.US.CLEM14 | 2014-04-29 15:27:42 HD Request # 2 - Intraday download COMPLETE for F.US.CLEM14. Completion time: 0s | 2014-04-29 15:27:42 Real-time Intraday chart data file updates started for F.US.CLEM14 | 2014-04-29 15:27:42 HD Request # 4 - Downloading Intraday chart data for F.US.RBEM14 to the file F.US.RBEM14.scid. Service: nymex | 2014-04-29 15:27:42 HD Request # 4 - Download start Date-Time: 2014-04-29 15:25:42.0 | 2014-04-29 15:27:42 HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-04-29 15:27:42 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-04-29 15:27:42 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:42 HD Request # 3 - Receiving historical Daily data for RBM14 starting at 2014-04-28 | 2014-04-29 15:27:42 Writing historical Daily data for RBM14 to the file RBM14.dly | 2014-04-29 15:27:42 HD Request # 3 - Received 2 records from 2014-04-28 00:00:00 to 2014-04-29 00:00:00 (2.0 days) and wrote 2 records for RBM14 | 2014-04-29 15:27:42 HD Request # 3 - Daily download COMPLETE for RBM14. Completion time: 0s | 2014-04-29 15:27:42 The network socket is connected. | 2014-04-29 15:27:42 HD Request # 4 - Sending historical data logon request message. | 2014-04-29 15:27:42 HD Request # 5 - Downloading Historical Daily chart data for HOM14. Starting date: 2014-04-28. Service: cqg | 2014-04-29 15:27:42 HD Request # 5 - Using user Barchart Historical data account. | 2014-04-29 15:27:42 HD Request # 5 - Requesting historical Daily data for HOM14 starting at 2014-04-27 | 2014-04-29 15:27:42 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 HD Request # 4 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 15:25:42. Record interval: 10 . Symbol: RBM4 | 2014-04-29 15:27:43 HD Request # 5 - Receiving historical Daily data for HOM14 starting at 2014-04-28 | 2014-04-29 15:27:43 Writing historical Daily data for HOM14 to the file HOM14.dly | 2014-04-29 15:27:43 HD Request # 5 - Received 2 records from 2014-04-28 00:00:00 to 2014-04-29 00:00:00 (2.0 days) and wrote 2 records for HOM14 | 2014-04-29 15:27:43 HD Request # 4 - Decompressing data. | 2014-04-29 15:27:43 HD Request # 4 - Receiving Intraday data for F.US.RBEM14 starting at 2014-04-29 15:25:42 | 2014-04-29 15:27:43 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-04-29 15:25:42 | 2014-04-29 15:27:43 Socket has been shutdown and closed. | 2014-04-29 15:27:43 The network socket for historical data has been closed. | 2014-04-29 15:27:43 HD Request # 5 - Daily download COMPLETE for HOM14. Completion time: 0s | 2014-04-29 15:27:43 HD Request # 4 - Received 10 records from 2014-04-29 15:25:42 to 2014-04-29 15:27:43 (2.0 minutes) and wrote 10 records for F.US.RBEM14 | 2014-04-29 15:27:43 HD Request # 4 - Intraday download COMPLETE for F.US.RBEM14. Completion time: 0s | 2014-04-29 15:27:43 Real-time Intraday chart data file updates started for F.US.RBEM14 | 2014-04-29 15:27:43 HD Request # 6 - Downloading Historical Daily chart data for CLM14. Starting date: 2014-04-28. Service: cqg | 2014-04-29 15:27:43 HD Request # 6 - Using user Barchart Historical data account. | 2014-04-29 15:27:43 HD Request # 6 - Requesting historical Daily data for CLM14 starting at 2014-04-27 | 2014-04-29 15:27:43 HD Request # 7 - Downloading Intraday chart data for F.US.HOEM14 to the file F.US.HOEM14.scid. Service: nymex | 2014-04-29 15:27:43 HD Request # 7 - Download start Date-Time: 2014-04-29 15:25:45.0 | 2014-04-29 15:27:43 HD Request # 7 - Using server: scdf1.sierracharts.com port 10149 | 2014-04-29 15:27:43 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-04-29 15:27:43 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 The network socket is connected. | 2014-04-29 15:27:43 HD Request # 7 - Sending historical data logon request message. | 2014-04-29 15:27:43 Chart #16 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #21 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 HD Request # 7 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 15:25:45. Record interval: 10 . Symbol: HOM4 | 2014-04-29 15:27:43 Requesting market depth updates for: F.US.CLEM14 if supported. | 2014-04-29 15:27:43 Requesting market depth updates for: F.US.HOEM14 if supported. | 2014-04-29 15:27:43 Requesting market depth updates for: F.US.RBEM14 if supported. | 2014-04-29 15:27:43 Requesting market depth updates for: HO-201407-CME if supported. | 2014-04-29 15:27:43 Requesting market depth updates for: RB-201407-CME if supported. | 2014-04-29 15:27:43 HD Request # 6 - Receiving historical Daily data for CLM14 starting at 2014-04-28 | 2014-04-29 15:27:43 Writing historical Daily data for CLM14 to the file CLM14.dly | 2014-04-29 15:27:43 HD Request # 6 - Received 2 records from 2014-04-28 00:00:00 to 2014-04-29 00:00:00 (2.0 days) and wrote 2 records for CLM14 | 2014-04-29 15:27:43 HD Request # 6 - Daily download COMPLETE for CLM14. Completion time: 0s | 2014-04-29 15:27:43 HD Request # 7 - Decompressing data. | 2014-04-29 15:27:43 HD Request # 7 - Receiving Intraday data for F.US.HOEM14 starting at 2014-04-29 15:25:45 | 2014-04-29 15:27:43 HD Request # 7 - Timestamp of first Intraday data file record written: 2014-04-29 15:25:45 | 2014-04-29 15:27:43 Socket has been shutdown and closed. | 2014-04-29 15:27:43 The network socket for historical data has been closed. | 2014-04-29 15:27:43 HD Request # 7 - Received 6 records from 2014-04-29 15:25:45 to 2014-04-29 15:27:00 (75.0 seconds) and wrote 6 records for F.US.HOEM14 | 2014-04-29 15:27:43 HD Request # 7 - Intraday download COMPLETE for F.US.HOEM14. Completion time: 0s | 2014-04-29 15:27:43 Real-time Intraday chart data file updates started for F.US.HOEM14 | 2014-04-29 15:27:43 HD Request # 8 - Downloading Intraday chart data for HO-201407-CME to the file HO-201407-CME.scid. Service: cqg | 2014-04-29 15:27:43 HD Request # 8 - Download start Date-Time: 2014-04-29 07:08:25.0 | 2014-04-29 15:27:43 HD Request # 8 - Using server: ds5.sierracharts.com port 10149 | 2014-04-29 15:27:43 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-04-29 15:27:43 The network socket is connected. | 2014-04-29 15:27:43 HD Request # 8 - Sending historical data logon request message. | 2014-04-29 15:27:43 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:43 HD Request # 8 - Error downloading historical Intraday data for HO-201407-CME. Historical data logon error: Invalid/missing data for service code: cqg | 2014-04-29 15:27:43 Socket has been shutdown and closed. | 2014-04-29 15:27:43 The network socket for historical data has been closed. | 2014-04-29 15:27:43 HD Request # 8 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for HO-201407-CME | 2014-04-29 15:27:43 HD Request # 8 - Intraday download COMPLETE for HO-201407-CME. Completion time: 0s | 2014-04-29 15:27:43 Real-time Intraday chart data file updates started for HO-201407-CME | 2014-04-29 15:27:43 HD Request # 9 - Downloading Intraday chart data for RB-201407-CME to the file RB-201407-CME.scid. Service: cqg | 2014-04-29 15:27:43 HD Request # 9 - Download start Date-Time: 2014-04-29 06:49:56.0 | 2014-04-29 15:27:43 HD Request # 9 - Using server: ds3.sierracharts.com port 10149 | 2014-04-29 15:27:43 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-04-29 15:27:43 The network socket is connected. | 2014-04-29 15:27:44 HD Request # 9 - Sending historical data logon request message. | 2014-04-29 15:27:44 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:44 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:44 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:44 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:27:44 HD Request # 9 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 06:49:56. Record interval: 10 . Symbol: RB-201407-CME | 2014-04-29 15:27:44 HD Request # 9 - Error downloading historical Intraday data for RB-201407-CME. Historical data file not available for symbol. | 2014-04-29 15:27:44 Socket has been shutdown and closed. | 2014-04-29 15:27:44 The network socket for historical data has been closed. | 2014-04-29 15:27:44 HD Request # 9 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for RB-201407-CME | 2014-04-29 15:27:44 HD Request # 9 - Intraday download COMPLETE for RB-201407-CME. Completion time: 1s | 2014-04-29 15:27:44 Real-time Intraday chart data file updates started for RB-201407-CME | 2014-04-29 15:27:44 Current selected Data/Trading service: CQG Trading | 2014-04-29 15:32:55 File >> Disconnect selected. | 2014-04-29 15:39:41 CQG Trading FIX: Sending a Logout message. | 2014-04-29 15:39:41 CQG Trading: Disconnected. | 2014-04-29 15:39:41 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 15:39:41 Socket has been shutdown and closed. | 2014-04-29 15:39:41 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 15:39:41 CQG Trading FIX: Disconnected. | 2014-04-29 15:39:41 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 15:39:43 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 15:39:43 The network socket is connected. | 2014-04-29 15:39:44 CQG Trading FIX: Sending the Logon message. | 2014-04-29 15:39:44 CQG Trading: Connected to trading server. | 2014-04-29 15:39:44 CQG Trading: Connecting to market data server. | 2014-04-29 15:39:44 Connecting to websocket server. | 2014-04-29 15:39:44 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 15:39:44 The network socket is connected. | 2014-04-29 15:39:44 Starting SSL connection on the socket. | 2014-04-29 15:39:44 SSL socket is connected. | 2014-04-29 15:39:44 Opening websocket. | 2014-04-29 15:39:44 Sending websocket handshake. | 2014-04-29 15:39:44 Received websocket handshake acknowledgment. | 2014-04-29 15:39:45 TRANSPORT OPEN | 2014-04-29 15:39:45 CQG Trading: Websocket connected. | 2014-04-29 15:39:45 CQG Trading: Sending market data logon message. | 2014-04-29 15:39:45 CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 15:39:45 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 15:39:45 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 15:39:45 CQG Trading FIX: Sending a Logout message. | 2014-04-29 15:39:45 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 15:39:45 The SSL socket was shut down. | 2014-04-29 15:39:45 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 15:39:45 Socket has been shutdown and closed. | 2014-04-29 15:39:45 CQG Trading: Websocket closed. | 2014-04-29 15:39:45 CQG Trading: Disconnected. | 2014-04-29 15:39:45 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 15:39:45 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 15:39:45 Socket has been shutdown and closed. | 2014-04-29 15:39:45 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 15:39:45 CQG Trading FIX: Disconnected. | 2014-04-29 15:39:45 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 15:39:50 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 15:39:50 The network socket is connected. | 2014-04-29 15:39:50 CQG Trading FIX: Sending the Logon message. | 2014-04-29 15:39:50 CQG Trading: Connected to trading server. | 2014-04-29 15:39:50 CQG Trading: Connecting to market data server. | 2014-04-29 15:39:50 Connecting to websocket server. | 2014-04-29 15:39:50 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 15:39:50 The network socket is connected. | 2014-04-29 15:39:50 Starting SSL connection on the socket. | 2014-04-29 15:39:50 SSL socket is connected. | 2014-04-29 15:39:51 Opening websocket. | 2014-04-29 15:39:51 Sending websocket handshake. | 2014-04-29 15:39:51 Received websocket handshake acknowledgment. | 2014-04-29 15:39:51 TRANSPORT OPEN | 2014-04-29 15:39:51 CQG Trading: Websocket connected. | 2014-04-29 15:39:51 CQG Trading: Sending market data logon message. | 2014-04-29 15:39:51 CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 15:39:51 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 15:39:51 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 15:39:51 CQG Trading FIX: Sending a Logout message. | 2014-04-29 15:39:51 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 15:39:51 The SSL socket was shut down. | 2014-04-29 15:39:51 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 15:39:51 Socket has been shutdown and closed. | 2014-04-29 15:39:51 CQG Trading: Websocket closed. | 2014-04-29 15:39:51 CQG Trading: Disconnected. | 2014-04-29 15:39:51 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 15:39:51 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 15:39:51 Socket has been shutdown and closed. | 2014-04-29 15:39:51 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 15:39:51 CQG Trading FIX: Disconnected. | 2014-04-29 15:39:51 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 15:39:56 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 15:39:56 The network socket is connected. | 2014-04-29 15:39:56 CQG Trading FIX: Sending the Logon message. | 2014-04-29 15:39:56 CQG Trading: Connected to trading server. | 2014-04-29 15:39:56 CQG Trading: Connecting to market data server. | 2014-04-29 15:39:56 Connecting to websocket server. | 2014-04-29 15:39:56 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-29 15:39:56 The network socket is connected. | 2014-04-29 15:39:57 Starting SSL connection on the socket. | 2014-04-29 15:39:57 SSL socket is connected. | 2014-04-29 15:39:57 Opening websocket. | 2014-04-29 15:39:57 Sending websocket handshake. | 2014-04-29 15:39:57 Received websocket handshake acknowledgment. | 2014-04-29 15:39:57 TRANSPORT OPEN | 2014-04-29 15:39:57 CQG Trading: Websocket connected. | 2014-04-29 15:39:57 CQG Trading: Sending market data logon message. | 2014-04-29 15:39:57 CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 15:39:57 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-29 15:39:57 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-29 15:39:57 CQG Trading FIX: Sending a Logout message. | 2014-04-29 15:39:57 SSL shutdown indicates not able to send 'close notify'. | 2014-04-29 15:39:57 The SSL socket was shut down. | 2014-04-29 15:39:57 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-29 15:39:57 Socket has been shutdown and closed. | 2014-04-29 15:39:57 CQG Trading: Websocket closed. | 2014-04-29 15:39:57 CQG Trading: Disconnected. | 2014-04-29 15:39:57 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-04-29 15:39:57 CQG Trading FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-29 15:39:57 Socket has been shutdown and closed. | 2014-04-29 15:39:57 CQG Trading FIX: Logged out and disconnected. | 2014-04-29 15:39:57 CQG Trading FIX: Disconnected. | 2014-04-29 15:39:57 File >> Disconnect selected. | 2014-04-29 15:40:02 CQG Trading: Disconnected. | 2014-04-29 15:40:02 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #16 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #21 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:44 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 15:53:45 Current selected Data/Trading service: CQG Trading | 2014-04-29 17:04:24 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-29 17:04:32 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-29 17:04:32 The network socket is connected. | 2014-04-29 17:04:32 CQG Trading FIX: Sending the Logon message. | 2014-04-29 17:04:32 CQG Trading: Connected to trading server. | 2014-04-29 17:04:32 CQG Trading: Not connecting to market data server because there is no Username set. | 2014-04-29 17:04:32 CQG Trading: Market data session connected. | 2014-04-29 17:04:32 CQG Trading - Starting real-time market data updates for: F.US.HOEM14 | 2014-04-29 17:04:32 CQG Trading: Sending symbol resolution request for F.US.HOEM14 | 2014-04-29 17:04:32 Websocket SendFrame called when websocket not open | 2014-04-29 17:04:32 Problem sending protocol buffer message on websocket. | 2014-04-29 17:04:32 HD Request # 10 - Downloading Intraday chart data for F.US.HOEM14 to the file F.US.HOEM14.scid. Service: nymex | 2014-04-29 17:04:32 HD Request # 10 - Download start Date-Time: 2014-04-29 15:27:00.0 | 2014-04-29 17:04:32 HD Request # 10 - Using server: scdf2.sierracharts.com port 10149 | 2014-04-29 17:04:32 CQG Trading - Starting real-time market data updates for: F.US.RBEM14 | 2014-04-29 17:04:32 CQG Trading: Sending symbol resolution request for F.US.RBEM14 | 2014-04-29 17:04:32 Websocket SendFrame called when websocket not open | 2014-04-29 17:04:32 Problem sending protocol buffer message on websocket. | 2014-04-29 17:04:32 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-04-29 17:04:32 CQG Trading - Starting real-time market data updates for: F.US.CLEM14 | 2014-04-29 17:04:32 CQG Trading: Sending symbol resolution request for F.US.CLEM14 | 2014-04-29 17:04:32 Websocket SendFrame called when websocket not open | 2014-04-29 17:04:32 Problem sending protocol buffer message on websocket. | 2014-04-29 17:04:32 The network socket is connected. | 2014-04-29 17:04:32 HD Request # 10 - Sending historical data logon request message. | 2014-04-29 17:04:32 HD Request # 10 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 15:27:00. Record interval: 10 . Symbol: HOM4 | 2014-04-29 17:04:33 HD Request # 10 - Decompressing data. | 2014-04-29 17:04:33 HD Request # 10 - Receiving Intraday data for F.US.HOEM14 starting at 2014-04-29 15:27:00 | 2014-04-29 17:04:33 HD Request # 10 - Timestamp of first Intraday data file record written: 2014-04-29 15:27:00 | 2014-04-29 17:04:33 Socket has been shutdown and closed. | 2014-04-29 17:04:33 The network socket for historical data has been closed. | 2014-04-29 17:04:33 HD Request # 10 - Received 461 records from 2014-04-29 15:27:00 to 2014-04-29 17:04:23 (97.4 minutes) and wrote 461 records for F.US.HOEM14 | 2014-04-29 17:04:33 HD Request # 10 - Intraday download COMPLETE for F.US.HOEM14. Completion time: 1s | 2014-04-29 17:04:33 Real-time Intraday chart data file updates started for F.US.HOEM14 | 2014-04-29 17:04:33 HD Request # 11 - Downloading Intraday chart data for F.US.RBEM14 to the file F.US.RBEM14.scid. Service: nymex | 2014-04-29 17:04:33 HD Request # 11 - Download start Date-Time: 2014-04-29 15:27:43.0 | 2014-04-29 17:04:33 HD Request # 11 - Using server: scdf1.sierracharts.com port 10149 | 2014-04-29 17:04:33 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-04-29 17:04:33 The network socket is connected. | 2014-04-29 17:04:34 HD Request # 11 - Sending historical data logon request message. | 2014-04-29 17:04:34 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #11 has tagged chart #22 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #22 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:34 HD Request # 11 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 15:27:43. Record interval: 10 . Symbol: RBM4 | 2014-04-29 17:04:34 HD Request # 11 - Decompressing data. | 2014-04-29 17:04:34 HD Request # 11 - Receiving Intraday data for F.US.RBEM14 starting at 2014-04-29 15:27:43 | 2014-04-29 17:04:34 HD Request # 11 - Timestamp of first Intraday data file record written: 2014-04-29 15:27:43 | 2014-04-29 17:04:34 Socket has been shutdown and closed. | 2014-04-29 17:04:34 The network socket for historical data has been closed. | 2014-04-29 17:04:34 HD Request # 11 - Received 473 records from 2014-04-29 15:27:43 to 2014-04-29 17:04:23 (96.7 minutes) and wrote 473 records for F.US.RBEM14 | 2014-04-29 17:04:34 HD Request # 11 - Intraday download COMPLETE for F.US.RBEM14. Completion time: 0s | 2014-04-29 17:04:34 Real-time Intraday chart data file updates started for F.US.RBEM14 | 2014-04-29 17:04:34 HD Request # 12 - Downloading Intraday chart data for F.US.CLEM14 to the file F.US.CLEM14.scid. Service: nymex | 2014-04-29 17:04:34 HD Request # 12 - Download start Date-Time: 2014-04-29 15:27:40.0 | 2014-04-29 17:04:34 HD Request # 12 - Using server: scdf2.sierracharts.com port 10149 | 2014-04-29 17:04:34 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-04-29 17:04:34 The network socket is connected. | 2014-04-29 17:04:35 HD Request # 12 - Sending historical data logon request message. | 2014-04-29 17:04:35 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #5 has tagged chart #19 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 HD Request # 12 - Requesting Intraday data. Max. days to return: 186. Start Date-Time: 2014-04-29 15:27:40. Record interval: 10 . Symbol: CLM4 | 2014-04-29 17:04:35 HD Request # 12 - Decompressing data. | 2014-04-29 17:04:35 HD Request # 12 - Receiving Intraday data for F.US.CLEM14 starting at 2014-04-29 15:27:40 | 2014-04-29 17:04:35 HD Request # 12 - Timestamp of first Intraday data file record written: 2014-04-29 15:27:40 | 2014-04-29 17:04:35 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #19 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Socket has been shutdown and closed. | 2014-04-29 17:04:35 The network socket for historical data has been closed. | 2014-04-29 17:04:35 HD Request # 12 - Received 575 records from 2014-04-29 15:27:40 to 2014-04-29 17:04:30 (96.8 minutes) and wrote 575 records for F.US.CLEM14 | 2014-04-29 17:04:35 HD Request # 12 - Intraday download COMPLETE for F.US.CLEM14. Completion time: 1s | 2014-04-29 17:04:35 Real-time Intraday chart data file updates started for F.US.CLEM14 | 2014-04-29 17:04:35 Chart #16 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #21 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #1 has tagged chart #5 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #4 has tagged chart #11 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #11 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #11 has tagged chart #10 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #11 has tagged chart #17 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #11 has tagged chart #18 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #11 has tagged chart #20 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #11 has tagged chart #22 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #10 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #22 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #18 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:35 Chart #20 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #17 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #5 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #5 has tagged chart #16 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #5 has tagged chart #19 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #5 has tagged chart #2 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #5 has tagged chart #21 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #5 has tagged chart #6 for full recalculation. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #6 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #19 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #16 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Chart #21 is performing a full recalculation because it has been tagged. Chartbook: RBOB and HO Crack.cht | 2014-04-29 17:04:36 Requesting market depth updates for: F.US.CLEM14 if supported. | 2014-04-29 17:04:37 Requesting market depth updates for: F.US.HOEM14 if supported. | 2014-04-29 17:04:37 Requesting market depth updates for: F.US.RBEM14 if supported. | 2014-04-29 17:04:37 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\Users\capitaleast\Documents\New folder\LOM14.dly | 2014-04-29 17:07:14 CQG Trading - Starting real-time market data updates for: F.US.QHOM14 | 2014-04-29 17:07:14 CQG Trading: Sending symbol resolution request for F.US.QHOM14 | 2014-04-29 17:07:14 Websocket SendFrame called when websocket not open | 2014-04-29 17:07:14 Problem sending protocol buffer message on websocket. | 2014-04-29 17:07:14 HD Request # 13 - Downloading Historical Daily chart data for LOM14. Starting date: 1964-04-29. Service: cqg | 2014-04-29 17:07:14 HD Request # 13 - Using user Barchart Historical data account. | 2014-04-29 17:07:14 HD Request # 13 - Requesting historical Daily data for LOM14 starting at 1964-04-28 | 2014-04-29 17:07:14 HD Request # 13 - Receiving historical Daily data for LOM14 starting at 2012-06-04 | 2014-04-29 17:07:14 Writing historical Daily data for LOM14 to the file LOM14.dly | 2014-04-29 17:07:14 HD Request # 13 - Received 491 records from 2012-06-04 00:00:00 to 2014-04-29 00:00:00 (695.0 days) and wrote 491 records for LOM14 | 2014-04-29 17:07:14 HD Request # 13 - Daily download COMPLETE for LOM14. Completion time: 0s | 2014-04-29 17:07:14 Requesting market depth updates for: F.US.QHOM14 if supported. | 2014-04-29 17:07:57 |
| [2014-04-29 16:33:22] |
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As I understand it, with my subscription to the SC Real Time and Historical Data Feed and with CME activated I should receive price and market depth data etc whilst using the CQG Feed for trading.
Yes. And most everything now looks good in the Message Log. Except you do not seem to be using the correct symbol for heating oil. You are using the one for ICE. You should be using: F.US.HOE if you want to trade heating oil on the NYMEX. If you would like us to call and use remote assistance to look at any further problems, please make sure that the correct telephone number is set here with the country code: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-29 16:34:02
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| [2014-04-29 17:07:46] |
| Meritus - Posts: 164 |
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Thank you that would be awesome. I have now updated
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