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Date/Time: Tue, 26 Nov 2024 11:22:49 +0000



Post From: Unable to connect to Data / Trade Service

[2014-04-29 15:56:40]
Sierra Chart Engineering - Posts: 104368
This is the current problem:
CQG Trading: Sending market data logon message. | 2014-04-29 10:35:45
CQG Trading: Logon unsuccessful. Info: UserName does not exist | 2014-04-29 10:35:45

The solution is the same as what we said before:

Remove the Username and Password from Global Settings >> Data/Trade Service Settings >> Market Data Connection Details.

After this select File >> Connect to Data Feed.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-04-29 15:57:12