Support Board
Date/Time: Tue, 26 Nov 2024 11:26:39 +0000
Post From: Unable to connect to Data / Trade Service
| [2014-04-29 08:41:52] |
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The Message Log you posted is not consistent with your description unless we did not see it all. It might have gotten cut off. Restart Sierra Chart. This is so that the Message Log is cleared. There is too much information there and it also contains a lot of TT FIX messages. And make certain of this: Therefore, remove the Username and Password from Global Settings >> Data/Trade Service Settings >> Market Data Connection Details. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |