Support Board
Date/Time: Wed, 12 Feb 2025 09:42:59 +0000
Issue logging into sierra chart
View Count: 830
| [2020-10-11 22:56:06] |
| Mila - Posts: 44 |
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I recently joined Sierra charts and working to set it up. I want to set up two Sierra charts for one TWS INTERACTIVE BROKERS DATA FEED ACCOUNT. Sierra Charts software works well when I am on the same computer with TWS but second Sierra on my laptop, does not connect. I looked at your website for help on the issue, and found that you said to put my user and password into Data/Trade Service Settings but when I input Interactive Brokers(trading) into the Service Setting, I do not see such boxes where I can input my user and password for TWS, these box entries seem to be missing in the service settings scroll down. So I tried to put my user and password in the DTC- Sub Instance as both Username and Password boxes are available in the service specific settings there, still it does not work and second Sierra on my laptop is not connecting. Also I would like to add that I used separate Instance client IDs for each Sierra connection (different numbers) and for my laptop I used and internal IP address. As the button in TWS for allow local is unchecked. Can you please advice on what to do and how to fix so that my second Sierra Charts on my laptop is able to connect. Thank you Mila |
| [2020-10-11 23:21:17] |
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I looked at your website for help on the issue, and found that you said to put my user and password into Data/Trade Service Settings Where did you see this? The username is no longer used when connecting to Interactive Brokers Trader Workstation. So wherever this is mentioned it needs to be removed but we cannot find where this is.So you are trying to connect to Trader Workstation which is running on a different computer than where Sierra Chart is installed? Not sure we can help with that. Although in general you will want to make sure that firewalls on the computers and network are just not blocking the connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-11 23:22:31
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| [2020-10-12 00:48:30] |
| Mila - Posts: 44 |
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There was a link in Sierra for user and password that I so, it is still up, I have to look for it but I will post it when I find it again. Sierra website also states in its connection info for IB TWS which looks to be current info on how to connect to the data feed, that you can run multiple Sierra charts and are Allowed to connect to TWS from separate computer. Is this NOT TRUE any longer?? I am confused. Please Clarify. |
| [2020-10-12 00:55:28] |
| Mila - Posts: 44 |
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Also I would like to add that I am using standalone version of TWS 978.2h
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| [2020-10-12 01:29:54] |
| Mila - Posts: 44 |
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here is the link on Sierra talking about putting in a User and Passward into IB data feed: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php&CAID=default#ChangingDataTradeServiceSpecificSettings |
| [2020-10-12 15:33:56] |
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Sierra website also states in its connection info for IB TWS which looks to be current info on how to connect to the data feed, that you can run multiple Sierra charts and are Allowed to connect to TWS from separate computer. Yes this is supported, but the connectivity issue is something that you will need to resolve on your side.We can confirm if it is a connectivity issue if you provide the Message Log after you try to connect. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-12 15:42:11
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| [2020-10-13 00:53:47] |
| Mila - Posts: 44 |
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here is the log. please help if possible. thank you. Reading Internal Order ID file. | 2020-10-12 20:51:14.432 Reading Trade Orders file. | 2020-10-12 20:51:14.535 Reading Trade Positions file. | 2020-10-12 20:51:14.535 Reading Account Balance file. | 2020-10-12 20:51:14.536 UDPListener (1468). Port 22904 | Listening on UDP port 22904. | 2020-10-12 20:51:14.558 Software version: 2177 64-bit | 2020-10-12 20:51:14.558 Primary Thread ID: 10248 | 2020-10-12 20:51:14.558 Usage end date: 2020-10-20 | 2020-10-12 20:51:14.558 Enabled for: Advanced Features 2. | 2020-10-12 20:51:14.559 Enabled for: Sierra Chart Historical Data Service. | 2020-10-12 20:51:14.559 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-10-12 20:51:14.559 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-12 20:51:14.559 Current selected Data/Trading service: DTC - Sub Instance | 2020-10-12 20:51:14.559 Custom symbol settings values: enabled | 2020-10-12 20:51:14.559 Chart Update Interval: 500 | 2020-10-12 20:51:14.559 Intraday Data Storage Time Unit: 1 | 2020-10-12 20:51:14.559 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-10-12 20:51:14.559 2020-10-12 20:51:14 Local computer time | 2020-10-12 20:51:14.559 2020-10-13 00:51:14 Local computer time in UTC | 2020-10-12 20:51:14.559 2020-10-12 20:51:14 Local computer time in SC Time Zone | 2020-10-12 20:51:14.559 2020-10-13 00:51:07 Server time in UTC | 2020-10-12 20:51:14.559 Local computer UTC time and Server UTC time difference: 7 seconds. | 2020-10-12 20:51:14.559 Notice: Your computer's clock is off by 7 seconds. For help with this, press the 'Send for Analysis' button. | 2020-10-12 20:51:14.559 Program path: C:\SierraChart\ | 2020-10-12 20:51:14.559 Data Files path: C:\SierraChart\Data\ | 2020-10-12 20:51:14.559 OS Version Number: 10.0 | 2020-10-12 20:51:14.559 Locale Setting: C | 2020-10-12 20:51:14.559 DLLs: UserContributedStudies_64.dll | 2020-10-12 20:51:14.559 Allowed protected custom studies: | 2020-10-12 20:51:14.559 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-10-12 20:51:14.624 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-10-12 20:51:14.981 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-10-12 20:51:14.982 Received 5 login tokens. | 2020-10-12 20:51:15.622 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-10-12 20:51:18.845 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:20.850 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:20.850 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:20.851 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:20.851 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:22.866 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:22.867 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:22.867 DTC Client socket (1) | Closed. | 2020-10-12 20:51:22.867 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:22.867 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:22.867 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:22.876 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:22.876 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:22.876 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:25.898 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:25.898 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:25.898 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:25.898 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:27.908 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:27.908 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:27.908 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:27.908 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:27.908 DTC Client socket (1) | Closed. | 2020-10-12 20:51:27.908 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:27.923 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:27.923 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:27.924 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:30.926 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:30.926 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:30.926 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:30.926 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:32.950 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:32.951 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:32.951 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:32.951 DTC Client socket (1) | Closed. | 2020-10-12 20:51:32.951 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:32.951 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:32.966 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:32.966 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:32.966 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:35.981 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:35.981 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:35.982 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:35.982 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:37.999 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:38.000 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:38.000 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:38.000 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:38.000 DTC Client socket (1) | Closed. | 2020-10-12 20:51:38.000 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:38.015 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:38.015 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:38.015 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:41.013 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:41.013 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:41.013 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:41.013 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:43.052 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:43.052 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:43.052 DTC Client socket (1) | Closed. | 2020-10-12 20:51:43.052 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:43.053 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:43.053 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:43.068 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:43.068 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:43.068 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:46.091 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:46.091 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:46.092 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:46.092 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:48.097 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:48.097 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:48.097 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:48.097 DTC Client socket (1) | Closed. | 2020-10-12 20:51:48.097 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:48.097 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:48.112 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:48.113 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:48.113 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:51.138 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:51.138 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:51.138 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:51.138 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:53.162 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:53.162 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:53.162 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:53.163 DTC Client socket (1) | Closed. | 2020-10-12 20:51:53.163 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:53.163 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:53.178 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:53.178 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:53.178 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:51:56.182 DTC Client socket (1) | Creating socket. | 2020-10-12 20:51:56.182 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:51:56.182 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:51:56.182 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:51:58.214 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:51:58.214 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:51:58.214 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:51:58.214 DTC Client socket (1) | Closed. | 2020-10-12 20:51:58.214 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:58.214 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:51:58.229 DTC - Sub Instance | Disconnected. | 2020-10-12 20:51:58.230 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:51:58.230 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:01.221 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:01.221 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:01.221 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:01.221 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:03.260 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:03.260 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:03.260 DTC Client socket (1) | Closed. | 2020-10-12 20:52:03.260 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:03.260 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:03.260 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:03.277 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:03.277 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:03.278 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:06.281 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:06.281 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:06.281 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:06.281 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:08.319 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:08.320 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:08.320 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:08.320 DTC Client socket (1) | Closed. | 2020-10-12 20:52:08.320 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:08.320 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:08.336 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:08.336 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:08.336 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:11.333 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:11.333 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:11.334 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:11.334 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:13.359 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:13.359 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:13.359 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:13.359 DTC Client socket (1) | Closed. | 2020-10-12 20:52:13.359 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:13.359 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:13.374 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:13.375 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:13.375 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:16.382 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:16.382 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:16.382 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:16.382 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:18.412 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:18.412 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:18.412 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:18.412 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:18.412 DTC Client socket (1) | Closed. | 2020-10-12 20:52:18.412 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:18.427 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:18.427 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:18.427 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:21.424 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:21.424 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:21.424 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:21.425 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:23.450 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:23.450 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:23.450 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:23.451 DTC Client socket (1) | Closed. | 2020-10-12 20:52:23.451 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:23.451 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:23.467 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:23.467 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:23.467 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:26.465 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:26.465 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:26.466 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:26.466 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:28.487 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:28.487 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:28.487 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:28.487 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:28.487 DTC Client socket (1) | Closed. | 2020-10-12 20:52:28.487 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:28.503 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:28.503 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:28.503 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:31.516 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:31.516 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:31.516 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:31.516 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:33.552 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:33.552 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:33.552 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:33.552 DTC Client socket (1) | Closed. | 2020-10-12 20:52:33.552 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:33.552 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:33.567 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:33.567 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:33.567 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:36.586 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:36.586 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:36.586 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:36.586 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:38.601 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:38.601 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:38.601 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:38.601 DTC Client socket (1) | Closed. | 2020-10-12 20:52:38.601 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:38.601 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:38.616 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:38.617 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:38.617 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:41.621 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:41.621 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:41.622 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:41.622 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:43.657 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:43.657 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:43.657 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:43.657 DTC Client socket (1) | Closed. | 2020-10-12 20:52:43.657 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:43.658 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:43.673 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:43.673 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:43.673 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:46.676 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:46.676 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:46.676 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:46.676 DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 20:52:48.695 * DTC Client socket (1) | CloseSocket call. | 2020-10-12 20:52:48.695 DTC Client socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 20:52:48.695 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 20:52:48.695 DTC Client socket (1) | Closed. | 2020-10-12 20:52:48.695 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:48.695 DTC Client socket (0) | CloseSocket call. | 2020-10-12 20:52:48.711 DTC - Sub Instance | Disconnected. | 2020-10-12 20:52:48.711 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 20:52:48.711 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 80 | 2020-10-12 20:52:51.729 DTC Client socket (1) | Creating socket. | 2020-10-12 20:52:51.729 DTC Client socket (1) | New receive buffer size: 5242880 | 2020-10-12 20:52:51.729 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 20:52:51.729 |
| [2020-10-13 02:20:24] |
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You need to follow the Interactive Brokers set up instructions here: Interactive Brokers Trading Service: Setup Instructions You have the wrong service set in Sierra Chart. You do not need to use a username or password. This is just not relevant when connecting to TWS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-13 03:39:17] |
| Mila - Posts: 44 |
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I am sorry i sent you the wrong log. I was trying different setting ext and didn't reset it back to IB. I went through Ib set up, its all exactly how the instructions show. below is the IB log, its still not connecting. Reading Internal Order ID file. | 2020-10-12 23:38:33.961 Reading Trade Orders file. | 2020-10-12 23:38:34.061 Reading Trade Positions file. | 2020-10-12 23:38:34.061 Reading Account Balance file. | 2020-10-12 23:38:34.061 UDPListener (1456). Port 22904 | Listening on UDP port 22904. | 2020-10-12 23:38:34.089 Software version: 2177 64-bit | 2020-10-12 23:38:34.089 Primary Thread ID: 12848 | 2020-10-12 23:38:34.089 Usage end date: 2020-10-20 | 2020-10-12 23:38:34.089 Enabled for: Advanced Features 2. | 2020-10-12 23:38:34.089 Enabled for: Sierra Chart Historical Data Service. | 2020-10-12 23:38:34.089 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-10-12 23:38:34.089 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-12 23:38:34.089 Current selected Data/Trading service: Interactive Brokers | 2020-10-12 23:38:34.089 Custom symbol settings values: enabled | 2020-10-12 23:38:34.089 Chart Update Interval: 500 | 2020-10-12 23:38:34.089 Intraday Data Storage Time Unit: 1 | 2020-10-12 23:38:34.089 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-10-12 23:38:34.089 2020-10-12 23:38:34 Local computer time | 2020-10-12 23:38:34.089 2020-10-13 03:38:34 Local computer time in UTC | 2020-10-12 23:38:34.089 2020-10-12 23:38:34 Local computer time in SC Time Zone | 2020-10-12 23:38:34.089 2020-10-13 03:38:26 Server time in UTC | 2020-10-12 23:38:34.089 Local computer UTC time and Server UTC time difference: 7 seconds. | 2020-10-12 23:38:34.089 Notice: Your computer's clock is off by 7 seconds. For help with this, press the 'Send for Analysis' button. | 2020-10-12 23:38:34.089 Program path: C:\SierraChart\ | 2020-10-12 23:38:34.089 Data Files path: C:\SierraChart\Data\ | 2020-10-12 23:38:34.089 OS Version Number: 10.0 | 2020-10-12 23:38:34.089 Locale Setting: C | 2020-10-12 23:38:34.089 DLLs: UserContributedStudies_64.dll | 2020-10-12 23:38:34.089 Allowed protected custom studies: | 2020-10-12 23:38:34.090 Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2020-10-12 23:38:34.123 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-10-12 23:38:34.166 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-10-12 23:38:34.429 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-10-12 23:38:34.429 Received 5 login tokens. | 2020-10-12 23:38:35.080 Symbol settings MD5 received. Request ID: 1. | 2020-10-12 23:38:35.662 Symbol settings are up-to-date for interactive_brokers.trading. | 2020-10-12 23:38:35.662 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-10-12 23:38:38.194 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2020-10-12 23:38:40.220 IB TWS socket (1) | Creating socket. | 2020-10-12 23:38:40.220 IB TWS socket (1) | New receive buffer size: 5242880 | 2020-10-12 23:38:40.220 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 23:38:40.220 IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 23:38:42.251 * IB TWS socket (1) | CloseSocket call. | 2020-10-12 23:38:42.251 IB TWS socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 23:38:42.251 Interactive Brokers | Failed to connect to the data and trade server. | 2020-10-12 23:38:42.252 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2020-10-12 23:38:42.252 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 23:38:42.252 IB TWS socket (1) | Closed. | 2020-10-12 23:38:42.252 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:42.252 IB TWS socket (0) | CloseSocket call. | 2020-10-12 23:38:42.297 Interactive Brokers | Disconnected. | 2020-10-12 23:38:42.297 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:42.297 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2020-10-12 23:38:45.287 IB TWS socket (1) | Creating socket. | 2020-10-12 23:38:45.287 IB TWS socket (1) | New receive buffer size: 5242880 | 2020-10-12 23:38:45.287 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 23:38:45.287 IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 23:38:47.296 * IB TWS socket (1) | CloseSocket call. | 2020-10-12 23:38:47.296 IB TWS socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 23:38:47.296 Interactive Brokers | Failed to connect to the data and trade server. | 2020-10-12 23:38:47.296 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2020-10-12 23:38:47.296 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 23:38:47.296 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:47.296 IB TWS socket (1) | Closed. | 2020-10-12 23:38:47.296 IB TWS socket (0) | CloseSocket call. | 2020-10-12 23:38:47.303 Interactive Brokers | Disconnected. | 2020-10-12 23:38:47.303 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:47.304 |
| [2020-10-13 03:48:44] |
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Is Trader Workstation running on the computer you are trying to connect from?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-13 03:48:57
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| [2020-10-13 06:38:43] |
| Mila - Posts: 44 |
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No it is not. I have Trader Workstation on one computer with Sierra working very well and I am trying to hook up second Sierra to the same Trader Workstation on separate computer, and that Sierra is not connecting, the one on separate computer. Allow connection from localhost only is Uchecked on TWS and i have put in my internal IP address for the Trusted IPs in TWS, its still not connecting. |
| [2020-10-13 10:09:11] |
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You need to change the Global Settings >> Data/Trade Service Settings >> Server Address in Sierra Chart for TWS. You are currently using the local system IP: Interactive Brokers | Connecting to 127.0.0.1:7496 | 2020-10-12 23:38:45.287 The port number should be left the same. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-13 18:55:09
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| [2020-10-13 21:06:14] |
| Mila - Posts: 44 |
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In the Global settings> Data/Trade Service Settings>> Server Address I have changed the Server Address and Port to TWS and Sierra is not connecting. I have also tried to input into Server Address and Port TWS 127.0.0.1:7496 because you said to leave port number the same, its still not connecting. I must not be understanding you clearly. So currently my settings are: Global Settings> Data/Trade Service Settings>> Service is set to Interactive Brokers(trading) and in the scroll down, Server Address and Port is set to TWS and Sierra is not connecting. I am not sure what to do with the port number or where to input it? Please clarify for me. Below it the log. Reading Internal Order ID file. | 2020-10-13 17:04:44.632 Reading Trade Orders file. | 2020-10-13 17:04:44.738 Reading Trade Positions file. | 2020-10-13 17:04:44.739 Reading Account Balance file. | 2020-10-13 17:04:44.739 UDPListener (1456). Port 22904 | Listening on UDP port 22904. | 2020-10-13 17:04:44.763 Software version: 2177 64-bit | 2020-10-13 17:04:44.763 Primary Thread ID: 1348 | 2020-10-13 17:04:44.763 Usage end date: 2020-10-20 | 2020-10-13 17:04:44.763 Enabled for: Advanced Features 2. | 2020-10-13 17:04:44.763 Enabled for: Sierra Chart Historical Data Service. | 2020-10-13 17:04:44.763 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-10-13 17:04:44.763 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-13 17:04:44.763 Current selected Data/Trading service: Interactive Brokers | 2020-10-13 17:04:44.763 Custom symbol settings values: enabled | 2020-10-13 17:04:44.763 Chart Update Interval: 500 | 2020-10-13 17:04:44.763 Intraday Data Storage Time Unit: 1 | 2020-10-13 17:04:44.763 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-10-13 17:04:44.763 2020-10-13 17:04:44 Local computer time | 2020-10-13 17:04:44.763 2020-10-13 21:04:44 Local computer time in UTC | 2020-10-13 17:04:44.763 2020-10-13 17:04:44 Local computer time in SC Time Zone | 2020-10-13 17:04:44.763 2020-10-13 21:04:36 Server time in UTC | 2020-10-13 17:04:44.763 Local computer UTC time and Server UTC time difference: 8 seconds. | 2020-10-13 17:04:44.763 Notice: Your computer's clock is off by 8 seconds. For help with this, press the 'Send for Analysis' button. | 2020-10-13 17:04:44.763 Program path: C:\SierraChart\ | 2020-10-13 17:04:44.763 Data Files path: C:\SierraChart\Data\ | 2020-10-13 17:04:44.763 OS Version Number: 10.0 | 2020-10-13 17:04:44.763 Locale Setting: C | 2020-10-13 17:04:44.763 DLLs: UserContributedStudies_64.dll | 2020-10-13 17:04:44.763 Allowed protected custom studies: | 2020-10-13 17:04:44.763 Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2020-10-13 17:04:44.764 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-10-13 17:04:44.806 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-10-13 17:04:45.053 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-10-13 17:04:45.053 Received 5 login tokens. | 2020-10-13 17:04:45.560 Symbol settings MD5 received. Request ID: 1. | 2020-10-13 17:04:46.206 Symbol settings are up-to-date for interactive_brokers.trading. | 2020-10-13 17:04:46.206 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-10-13 17:04:49.071 Interactive Brokers | Connecting to TWS:7496 | 2020-10-13 17:04:51.085 Error getting address info for TWS. Windows error code 11001: No such host is known. | 2020-10-13 17:04:53.355 * IB TWS socket (1) | CloseSocket call. | 2020-10-13 17:04:53.355 IB TWS socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-13 17:04:53.355 Interactive Brokers | Failed to connect to the data and trade server. | 2020-10-13 17:04:53.355 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2020-10-13 17:04:53.355 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-13 17:04:53.355 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-13 17:04:53.356 IB TWS socket (0) | CloseSocket call. | 2020-10-13 17:04:53.398 Interactive Brokers | Disconnected. | 2020-10-13 17:04:53.398 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-13 17:04:53.398 Interactive Brokers | Connecting to TWS:7496 | 2020-10-13 17:04:56.416 Error getting address info for TWS. Windows error code 11001: No such host is known. | 2020-10-13 17:04:58.718 * IB TWS socket (1) | CloseSocket call. | 2020-10-13 17:04:58.718 IB TWS socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-13 17:04:58.718 Interactive Brokers | Failed to connect to the data and trade server. | 2020-10-13 17:04:58.718 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2020-10-13 17:04:58.718 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-13 17:04:58.718 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-13 17:04:58.719 IB TWS socket (0) | CloseSocket call. | 2020-10-13 17:04:58.734 Interactive Brokers | Disconnected. | 2020-10-13 17:04:58.734 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-13 17:04:58.734 Interactive Brokers | Connecting to TWS:7496 | 2020-10-13 17:05:01.722 Error getting address info for TWS. Windows error code 11001: No such host is known. | 2020-10-13 17:05:03.983 * IB TWS socket (1) | CloseSocket call. | 2020-10-13 17:05:03.983 IB TWS socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-13 17:05:03.983 Interactive Brokers | Failed to connect to the data and trade server. | 2020-10-13 17:05:03.983 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2020-10-13 17:05:03.983 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-13 17:05:03.983 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-13 17:05:03.983 IB TWS socket (0) | CloseSocket call. | 2020-10-13 17:05:04.023 Interactive Brokers | Disconnected. | 2020-10-13 17:05:04.023 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-13 17:05:04.023 |
| [2020-10-14 01:29:52] |
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You do have to specify the IP address. What is your local area network IP where TWS is running?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-14 01:34:37] |
| Mila - Posts: 44 |
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TWS is running on computer with IPv4 address: 192.168.200.252 where do i need to input this number? thank you |
| [2020-10-14 03:02:53] |
| Mila - Posts: 44 |
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I got it, THANK YOU! I INPUTED THE INTERNAL IP ON THE COMPUTER TWS IS RUNNING ON INTO SERVER ADDRESS AND PORT AND IT WORKED, SECOND SIERRA IS UP AND RUNNING. THANK YOU VERY MUCH FOR ALL THE HELP!
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| [2020-10-14 03:04:07] |
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Yes that is correct.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-14 03:09:54] |
| Mila - Posts: 44 |
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BIG THANK YOU! :)
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To post a message in this thread, you need to log in with your Sierra Chart account: