Support Board
Date/Time: Wed, 12 Feb 2025 10:18:21 +0000
Post From: Issue logging into sierra chart
| [2020-10-13 03:39:17] |
| Mila - Posts: 44 |
|
I am sorry i sent you the wrong log. I was trying different setting ext and didn't reset it back to IB. I went through Ib set up, its all exactly how the instructions show. below is the IB log, its still not connecting. Reading Internal Order ID file. | 2020-10-12 23:38:33.961 Reading Trade Orders file. | 2020-10-12 23:38:34.061 Reading Trade Positions file. | 2020-10-12 23:38:34.061 Reading Account Balance file. | 2020-10-12 23:38:34.061 UDPListener (1456). Port 22904 | Listening on UDP port 22904. | 2020-10-12 23:38:34.089 Software version: 2177 64-bit | 2020-10-12 23:38:34.089 Primary Thread ID: 12848 | 2020-10-12 23:38:34.089 Usage end date: 2020-10-20 | 2020-10-12 23:38:34.089 Enabled for: Advanced Features 2. | 2020-10-12 23:38:34.089 Enabled for: Sierra Chart Historical Data Service. | 2020-10-12 23:38:34.089 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-10-12 23:38:34.089 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-10-12 23:38:34.089 Current selected Data/Trading service: Interactive Brokers | 2020-10-12 23:38:34.089 Custom symbol settings values: enabled | 2020-10-12 23:38:34.089 Chart Update Interval: 500 | 2020-10-12 23:38:34.089 Intraday Data Storage Time Unit: 1 | 2020-10-12 23:38:34.089 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-10-12 23:38:34.089 2020-10-12 23:38:34 Local computer time | 2020-10-12 23:38:34.089 2020-10-13 03:38:34 Local computer time in UTC | 2020-10-12 23:38:34.089 2020-10-12 23:38:34 Local computer time in SC Time Zone | 2020-10-12 23:38:34.089 2020-10-13 03:38:26 Server time in UTC | 2020-10-12 23:38:34.089 Local computer UTC time and Server UTC time difference: 7 seconds. | 2020-10-12 23:38:34.089 Notice: Your computer's clock is off by 7 seconds. For help with this, press the 'Send for Analysis' button. | 2020-10-12 23:38:34.089 Program path: C:\SierraChart\ | 2020-10-12 23:38:34.089 Data Files path: C:\SierraChart\Data\ | 2020-10-12 23:38:34.089 OS Version Number: 10.0 | 2020-10-12 23:38:34.089 Locale Setting: C | 2020-10-12 23:38:34.089 DLLs: UserContributedStudies_64.dll | 2020-10-12 23:38:34.089 Allowed protected custom studies: | 2020-10-12 23:38:34.090 Checking for new symbol settings. Requested symbol settings MD5 for service code interactive_brokers.trading. Request ID: 1. | 2020-10-12 23:38:34.123 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-10-12 23:38:34.166 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-10-12 23:38:34.429 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-10-12 23:38:34.429 Received 5 login tokens. | 2020-10-12 23:38:35.080 Symbol settings MD5 received. Request ID: 1. | 2020-10-12 23:38:35.662 Symbol settings are up-to-date for interactive_brokers.trading. | 2020-10-12 23:38:35.662 Files to Open on Start up | Opening file: ExampleChartbook.cht | 2020-10-12 23:38:38.194 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2020-10-12 23:38:40.220 IB TWS socket (1) | Creating socket. | 2020-10-12 23:38:40.220 IB TWS socket (1) | New receive buffer size: 5242880 | 2020-10-12 23:38:40.220 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 23:38:40.220 IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 23:38:42.251 * IB TWS socket (1) | CloseSocket call. | 2020-10-12 23:38:42.251 IB TWS socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 23:38:42.251 Interactive Brokers | Failed to connect to the data and trade server. | 2020-10-12 23:38:42.252 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2020-10-12 23:38:42.252 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 23:38:42.252 IB TWS socket (1) | Closed. | 2020-10-12 23:38:42.252 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:42.252 IB TWS socket (0) | CloseSocket call. | 2020-10-12 23:38:42.297 Interactive Brokers | Disconnected. | 2020-10-12 23:38:42.297 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:42.297 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2020-10-12 23:38:45.287 IB TWS socket (1) | Creating socket. | 2020-10-12 23:38:45.287 IB TWS socket (1) | New receive buffer size: 5242880 | 2020-10-12 23:38:45.287 IB TWS socket (1) | Connecting to IP: 127.0.0.1. | 2020-10-12 23:38:45.287 IB TWS socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2020-10-12 23:38:47.296 * IB TWS socket (1) | CloseSocket call. | 2020-10-12 23:38:47.296 IB TWS socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-10-12 23:38:47.296 Interactive Brokers | Failed to connect to the data and trade server. | 2020-10-12 23:38:47.296 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2020-10-12 23:38:47.296 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-10-12 23:38:47.296 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:47.296 IB TWS socket (1) | Closed. | 2020-10-12 23:38:47.296 IB TWS socket (0) | CloseSocket call. | 2020-10-12 23:38:47.303 Interactive Brokers | Disconnected. | 2020-10-12 23:38:47.303 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-10-12 23:38:47.304 |