Support Board
Date/Time: Wed, 12 Feb 2025 09:47:35 +0000
Post From: Issue logging into sierra chart
| [2020-10-11 23:21:17] |
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I looked at your website for help on the issue, and found that you said to put my user and password into Data/Trade Service Settings Where did you see this? The username is no longer used when connecting to Interactive Brokers Trader Workstation. So wherever this is mentioned it needs to be removed but we cannot find where this is.So you are trying to connect to Trader Workstation which is running on a different computer than where Sierra Chart is installed? Not sure we can help with that. Although in general you will want to make sure that firewalls on the computers and network are just not blocking the connection. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-11 23:22:31
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